I remain impressed with the high level of service I receive from Ryan and Aaron in the service department at Porsche of Ocala. Very few car dealerships truly understand the importance of taking care of their customers like these guy’s. Specifically working with my schedule to get my Porsche 911 serviced. You can expect professional concierge treatment even if you live outside of Ocala. It’s evident that they work on building long term relationships with each of their customers. There is always someone friendly that greets me by name when I take my vehicle in. It’s worth noting that they are transparent and honest with their pricing and push to get everything covered under warranty unlike some of the other dealerships. With service like this, it’s no secret why Porsche has some of the highest customer satisfaction and loyalty ratings in the industry. When you buy a Porsche you aren’t just getting an amazing vehicle but a lifetime of quality service to go with it. It’s comforting to know that I always have a service team on my side that is willing to help at anytime!
Best experience Ive ever had on a car lot. My daughter bought her first car here with Scott Prince. She wasnt buying a Porsche or a BMW, and she was still given A+ treatment. Everything was straightforward and beyond friendly and professional. Scott Prince is an absolute southern gentleman. I would recommend anyone buy a car from him.
Picked up my new Taycan from Porsche of Ocala. I am beyond pleased. The level of customer service at this location was exceptional. Scott was my point man and delivered above expectations. The entire team was great. The Taycan is a beautifully designed electric vehicle which I acquired after selling my 911. I have not lost any speed. We will come to Porsche of Ocala for our next vehicle.
Very small dealership with only a handful of used Porsches at a time - and not that many more new options. However, theyll order any car and have great 911s and Taycans available to check out or test drive. The service guy is great and because it is a smaller dealership it is very easy to get services scheduled and completed, have someone answer your call, get questions answered, etc. Everyone I have dealt with has been great. They offer some deals to P.O.A. members so check their site before getting an oil change or other service.
On the way from Palatka to Tampa. Stopped in Ocala to charge in Chevrolet right across. Chevrolet charger was broken and Nissan charger was totally different shape and form. We then Stopped at BMW of Ocala who gave us excellent service and offered us to sit and relax while our new Mach-E charged. The manager said there was a quicker charger in Porsche, right next door, but was only compatible with Porsche vehicles. Even then, we tried that and the manager of Porsche was very happy to assist us and we were charging. He clearly insisted we come inside and have tea while we rest. He even gave us details on the vehicles we were looking at inside. He even told us to sit on the chairs and watch golf. Overall extremely excellent. Would highly recommend this dealership to friends nearby.
I just purchased a 2020 Caymen remotely via virtual experience, and I will say that The experience was absolutely fantastic. Darnell, John, and the management team went above and beyond to make sure that there was constant communication, pictures and videos, encrypted documentation, and my overall satisfaction. A special shout out to the Porsche ambassador, Darnell who communicated with me several times daily, was always available for questions, and never hesitated to make sure I was taken care of.I can only imagine what the customer service experience would be like if I were there in person.5/5, 10/10 rating from me.
Ryan Barbazon suggested two things for me to do to my 991. 1) tint my windows so the Florida sun doesnt make my inside door panels pop off (again), and 2) install grill screens so a rock doesnt fly through my grill and kill my radiator (costing potentially thousands in damage to each side). I had them both done and it was excellent quality and the price was reasonable.
Its always a pleasure having my Cayman serviced here. Ryan is great to deal with and always keeps me updated. Definitely worth coming here to have your Porsche serviced.
Amazing dealership, John is the best financial wizard they have
Simply the friendliest, classiest most down-to-earth group of people you could ever hope to encounter at a car dealership. Always a wonderful experience and these guys have become friends that you look forward to seeing.
The very best place for Porsche service. Mike provides excellent service and thoroughly address any concerns. Work and service as described - no surprises on the bills. The sales staff is also very helpful and knowledgeable. Lots of Porsche expertise here.Nice comfortable lounge area with TV, newspapers, coffee, and Danish.I highly recommend this facility. Always a nice experience with Robb, Mike, and crew.
Both my kids cars was totaled by a fallen tree. My daughter found the car she liked and Darnell and the staff did what it took to get her in the car. They treated us no different than the person buying the Porsche. We are now looking at getting my son a car their too. Highly recommend them. Great prices and customer service.
I really enjoy coming here, its not like any other dealership, its more like family!
This was our best car buying experience. Our salesman, Darnell Riley, was beyond professional and courteous through the whole process. His knowledge of the new car was astounding!There were none of the usual dealer tricks that I have experienced during other car purchases. They stuck with the prices originally quoted on both the new car and the trade-in. The purchase process was both quick and painless with no high pressure for add-ones.An all around pleasurable experience! Worth the trip!
The reason I give 5 star is because there is no 6 or 7 or 10 available, this is my best car shopping experience ever (even though I find my previous Q7 has a much better interior than this Cayenne). everybody listen,, just go to Hans, Hans Peter, guaranteed satisfaction beyond your expectation.if he still works there, I will happily go back to buy a Taycon next year
First Class service. Modern, clean, well designed facility. Well trained staff!
We previously had a Panamera. This dealership took great care of it. Last week we traded it for a 2021 Cayenne GTS Coup. Our salesperson, Darnell, was wonderful as were all of the managers. Great place to shop, great experience! Just go there!
Scott Prince really took care of me.
Grateful for the service that Mr. C. gave me in the service area. They made an appointment by mistake for today and the person who was going to attend me was not there. While others recommended that I return on Monday, Mr. C. took the initiative, verified what was happening with my vehicle that did not start correctly and ordered that the battery be replaced. That is CUSTOMER SERVICE, and the others who were there learn and take note. Thank you.
Hans-Peter is the man. Great experience
Love their service and staff..Professional experience with Ryan .
Had been having difficulty locating and finding some touch-up paint for my agate grey Cayman. Spoke to Angela in the parts department and she had the paint sitting at my front door within 24 hours. Appreciate when people follow through with what they promise. Thanks Angela.
Scott Price from sales is great to deal with. As a non-local buyer he answered emails quickly and quickly made a video about a vehicle which wasn’t completely ready for online listing with photos and videos. Thumbs up!
I had an extremely enjoyable experience with the purchase of my car and with the servicing of previous car. The folks at Porsche of Ocala are knowledgeable and personable. My sales person, Darnell, is the best. He is the most patient and warmest guy Ive ever had sell me a car. Ask for him if you plan to make a purchase.
Professional staff and great customer service
Service department performed in an exemplary manner. Mike Skinner was both personable and professional. The dealership started work on my vehicle immediately. Maintenance was completed ahead of schedule. Car worked perfectly. Will continue all maintenance at Porsche of Ocala.
Scott Prince is quick to respond to questions in email. He provided a quick video for a vehicle just listed once it was requested. Great customer service!
Best car buying experience I ever had! Went in with wife right before closing dreaming of owning a luxury car and came out with a suv for my wife. HANS was amazing and knew more about the functionality of a car than I knew existed.
Being a recent implant from Illinois I was looking for a new Porsche dealer in Florida. I visited this weekend at Porsche of Ocala. I met Hans and Ryan who are top-notch people to work with. I highly recommend the place and I have found my new Porsche dealer!
By far the most pleasant car buying experience we have ever had! And we were there for a Jeep, not a Porsche. The Sales manager, Mr. Scott Prince, was a class act from start to finish. We were in & out within an hour. Every single employee we interacted with during this deal were top notch. We will be back in the future, for sure!!
W really enjoyed working with Hans-Peter Maier from first contact that day to the final delivery of our Macan that included our first “white glove” experience. We were made to feel very special which highly enhanced our experience, and have nothing to add but praise for the entire dealership who worked in close harmony to make this one off the very best auto-buying experiences ever. Well done!
I just drove through the parking lot knowing that I couldnt afford a car like this and the dealer told me he understood and said I was welcome to even come into the showroom and it doesnt hurt to dream and I thought how nice of him! This is an awesome place whether youre poor or you have enough money to buy a car like this!
Wonderful staff, very attentive.
They definitely took care of me today. I was a bit stressed because my car needed an oil change and service. Michael Skinner did an awesome job. I was pleased that I got a loaner car and someone will bring me my car once it is serviced. Calmed down and stressed no more thanks to Michael.
I am from Denver, CO and purchased a 2019 Cayenne S from Porsche of Ocala. This was one of the best car purchasing experiences ever...and we even traded in our Mercedes! I will say that I was a little nervous about buying a vehicle this far away from our home. Scott and his team were awesome. They sent a full walk around video of the car and its options, very upfront with pricing, trade allowance, and shipping costs. I wish the dealers in Denver were this easy to purchase from...! I would highly recommend Scott (sales) and John (finance) for any car deal from Porsche of Ocala. 5 stars from the mountain state!
I tried to buy a 2017 911 4S and got nothingbut road blocks on pricing and was finally toldthey could auction it for more money. Never willnever go back to this dealership
The service I received from Ryan Barbazon, Service Consultant, was amazing. His professionalism started on the phone when I made the appointment and carried on thru the time I spent at the dealership. The dealership is lucky to have him. The dealership itself was nice and the work was completed in a timely manner at the price they provided me on the phone.
Alexandra is great, i will do all my business with this store from now on. One of best sales representative that i ever meet . Fast, honest ...very professional!
I bought a used Porsche Cayman from these guys. I live out of state, and so was a bit nervous. Everything about the experience was first rate. They were very easy to work with, not at all pushy. Most of all I felt like they were honest all along. I wish all of my car buying experience is more like this. Thanks Scott.
I own a 1984 944 that is a project and my daily driver, I went to the poker run they held today and expected to feel very out of place being the youngest person there with the oldest most beat up car.....boy was I wrong!! they were all very nice and organized a fun event and I got to have long conversations with some of the employees who greeted and treated me the same as everyone else and complimented me on saving a vintage Porsche from the wreckers great people great place great cars!
Impressive dealership, beautiful facility for sales as well as service. Scott Prince was an absolute pleasure to deal with.
Excellent knowledgeable staff, extensive inventory, they honestly care about their customers and the services they provide. Highly recommend Porsche of Ocala.
I bought a CPO 911 from Darnell Riley. Coming from several hours away, he made the test drive, the paperwork and the delivery as painless as possible. He even arranged to have the vehicle picked up in South Florida to make a few post purchase changes. First class salesman, first class dealership, and of course first class vehicles. If i could give more stars I would
Great people. Great service.
I recently took my car in to have some items addressed. Ive owned my car for almost 9 years and this was the first time Ive ever let anyone work on it besides myself. Ryan and Josh both assured me they would take care of my car while it was in their care.The work was performed and Ryan was in communication with me throughout.What has been amazing is the commitment to customer service and satisfaction after the work was completed.I would encourage anyone who needs work performed on their Porsche to give Porsche of Ocala a chance. This is without a doubt the best dealership experience I have ever had and that goes back over 40 years with many dealerships all over the country with every German brand you can name and a few others thrown in to boot.Thank you, Porsche of Ocala for your commitment to excellence.
I had Porsche of Ocala to pick up my Panamera because I had a few problems with it, told them about the problems, and problems didnt get addressed. Then they brought me back my car with a flat tire and the tire had a nail in it and said they were not responsible for it but was quick to try to sale me a new tire. They claim they are not responsible for damages when they have your car.
Everyone knows, these are excellent vehicles. Everything spotlessly clean. The staff at the dealership very attentive, friendly and hospitable. Complementary coffee. I was waiting for work being done on my car at VW of Ocala.
Great place to go when you are looking for a new car AND also they do have a great selection of quality pre owned cars.Staff is super friendly and knowledgeable.
Never been treated better, the service is outstanding and my service adviser is just perfect.
Always great service...Went in for a recall, had my car washed and air put in my tires...All Good!!!
Awesome service from Ryan. We brought our vehicle to fix the horn that started sticking after we purchased it from another dealer. Horn fixed. Intermediate service which was also needed was completed.
Phenomenal service and sales staff. If you are looking for a Porsche you cannot find a better dealership!
Awesome place had my 911 serviced great price and fantastic customer service! Thumbs up
I purchased my car in March in Atlanta and was in FL to start renovations on a house and heard I had recalls on my Panamera so I took in. They took it back to the shop and unfortunately my vin number was unable to be found so they couldn’t perform the recalls. Shortly after I left I heard a loud sound and pulled over. The cover under my car was loose and dragging the ground. I called in and informed them and they told me to bring back in the morning. I’m here now and they said they didn’t lift the car or remove any screws. It’s crazy that I drive this car all over Atlanta and have driven it down to FL twice and never had this problem until I left the dealership yesterday. Very upset about it but just going ahead and purchasing new screws and having them put on.
There are a lot of great thing about owning a Porsche, one of the best is dealing with Mike Skinner of Porsche of Ocala Service. Not to mention the free valet and detailing and cookies,
Nice place, but of course make sure you have a fat wallet before you drive in ☺️
Had a great experience with my purchase. Scott was very helpful and made the process very smooth.
I arrived at Porsche of Ocala as a first time customer (and new resident of Florida). I brought a rather special car in for its first service. I was anxious, but my anxiousness faded away as I went through the service process. The car was inducted in a timely and cautious manner. Raymond and his staff were prepared to receive the car and start work. The tech, Travis, was studied, confident, and knowledgeable. The whole operation went smoothly and I learned a great deal about the car from Raymond and Travis, who were quite accessible and willing to discuss. I highly value the competence, the carefulness, and the quality of work that was evident during my morning-long visit to the dealership. My car and I have found a home.
Great service and staff...best dealership in ocala
Darnell is the best!
Very nice and the people are really nice and easy to talk to. Loved it
Beautiful dealership gorgeous cars and high prices.
Bought a used jeep. Received excellent service and good deal
Excellent dealer and great opportunity of Ocala Florida
The atmosphere was relaxed. They offer plenty of refreshments and take the time to really educate customers.
Nice place very nice people !
Professional, polite, informative staff that are a credit to the Porsche brand.
Great place, friendly staff, awesome cars!
One of the friendliest dealerships anywhere! Highly recommend!
We had a great drive and dine with Ocalas PCA club today.
Great Dealer - Great People - Great Service, Quality and Pricing - Moving to Brand New Facility, Developing a PCA Local Region - Great Inventory of Cars - Service Staff Gold Certified.
Good service and just really cool cars
Best of all,Best in Ocala,most friendly dealer ever! no word to said,highly recommended!!!
My wife and I were in the market for a new Porsche Macan, and based on our past 25 years of buying far above simple cars we have learned that buying in a large city, the deals are hard to come by however at Porsche of Ocala, nothing could be further from the truth. This is by far the most comprehensive win for a car dealership we have ever seen. The staff is exceptional, particularly our sales rep Scott Prince. His kindness, mild manner, and non aggressive nature, made this experience not just an easy experience but a FUN one as well. We have bought cars from New York to Miami and everywhere in between and nothing has even come close to the same time zone as this dealership. The staff, was remarkable, truly, we couldnt believe how well we were treated. White gloves, a movie of our adventure, tailored red jackets and even a chocolate cake at the end with a walk along a red carpet to our new Macan GTS. Porsche cars sell themselves, the engineering and attention to detail that they take in their cars make them one of the best investments around, but to have a staff that truly goes over the top, beyond any expectations that you could even think of? Thats next to impossible, but Porsche of Ocala delivered exactly that. If youre in the market for either a new Porsche, or even used, you need to go here, its as simple as that.
Nice cars
Excellant service. Friendly staff
Fast cars
Save your money and go somewhere else. Ive been here multiple times, each time I received unsatisfactory work on my vehicle but paid premium prices.
First Class all the way
Never a bad experience
Who doesnt love a porsche
Customer friendly
John Green, is the best.
Hey hey hey traders in yes some scans
Good customer service
Very nice and friendly
Love the new store
Always pleasant
Good staff
Exciting
Great selection of cars but didnt have the car I was looking for. Im old school, looking for an early model front engine 928s4.
WONDERFUL PLACE