Looking for a shop you can trust? Look no further. Quality service and decent prices. Independently owned and operated. Nice friendly staff. Steve and his crew will take great care of you and your vehicle.
My transmission failed In Ocala, I live in the Charlotte area. I had no idea who to call. Fortunately a friend did know. My truck was taken into North East garage and diagnosed. Unfortunately, my transmission was done. A remanufactured transmission was ordered and installed and I go it back sooner than I expected. The4 shops work was thorough and reasonable. There was a delay in getting the transmission but it was on Fords end rather than the Shops. The techs worked late to get my truck back on the road. Being from out of town, they could have charged any price they wanted and I would have had to pay it. The estimate was actually higher than the final bill. A very satisfied customer here. If it wasnt so far, Id have them do all my work. Thanks to Miss Sherry for keeping me informed every step of the way. Thanks to Steve and the techs for their professionalism and a job well done.
I have been to many repair shops over my 42 years of owning cars in all the places around the country where I have lived. However, in my experience, there are only a handful of shops that really know how to run a business and provide exceptional service to their customers. Steve Roberts shop is one of those businesses. After having a number of poor experiences here in Ocala, I took my daughters Lexus (used car purchase) to Steves shop for a full inspection. From the service advisor to the mechanics, the experience was great. All the work was explained and quoted to me ahead of time and completed in a timely manner. Subsequent repairs/maintenance have been dealt with correctly and at very fair prices. Vehicle issues are now one less problem for me to worry about. Thank you Steve and thank you to your staff.
I HIGHLY recommend North East Auto for all your vehicle needs. Steve and his team have been taking care of my entire families cars/trucks the last 10 years. I’ve NEVER had a bad experience. They’ve always been honest and reasonably priced. I can’t say enough of good things about this shop. I’ll never go anywhere else.
The owner was very nice, he gave me a very cheap quote and the work was done very fast!
Steve and his team are outstanding. They provide all options for repair with upfront pricing. The availability of a loaner vehicle makes the process seamless. In a world where customer service has become secondary, North East Auto and Truck remains focused on a personalized and positive customer experience.
Nobody Likes getting car repairs but these guys are as fair and honest as it gets. I highly recommend Steve and his crew.
North East is the best Ford Diesel repair shop, probably in all of Florida. The owner Steve runs a top team of repair professionals, great value pricing and impeccable quality of repairs/service. If Ford engineers can break it, these guys can fix it!
Steve and Northeast Auto always make sure no matter the issue that its fixed in a way I can trust. Thank you for always taking care of us and investing in those loaners! It makes a world of difference and an easy choice who I take my truck to even during a busy day. Thanks NE Auto!
We have used North East Auto for almost 10 years, they have serviced our Ford, Toyota and Honda vehicles. They are very professional, honest, thorough and kind. We have never felt more comfortable or confident with any other mechanic or auto shop than we do with Steve and his staff.
Took my 2016 Silverado 2500 HD in for tires and alignment. They identified a problem with the steering linkage and had the parts in stock and made repairs and completed all work by the end of the day. Very pleased with Steve Robert’s and his team. They also worked with my extended warranty to get it covered. Thank you
We have taken all our vehicles there for more years than I can remember.They are by far the best in the business!!! We have referred all our family and friends and will continue to do so..
Good, friendly service as always.
NE Auto has worked on both my older diesels, 97 F-350 and 02 F-250. Just basic service with a few smaller repairs. All good!Recently I had my first breakdown in my 02 F-250. It had nothing to do with NE Auto just an old truck with over 230k miles. Unfortunately this occurred in South Georgia and required extensive repairs. I found a local diesel shop there. I called NE Auto and they were so kind to guide the best they could. I communicated what the mechanic in GA was saying and Sherry did an awesome job giving me the best counsel she could. This impressed the heck out of me, especially with them knowing the potential injector job was going to be done by someone else. That is customer service above and beyond! Yes for goodness sakes, I highly recommend NE Auto!!! Thanks Sherry, your the best!!!
Knowledgeable mechanics do great work
Speaking from experience, this is a top of the line auto repair company. From the owner to the staff we have received nothing but professional service and quality workmanship. We take all of our service vehicles as well as our personal vehicles here. They are honest and reputable which is hard to find any more. Definitely recommend and give five stars!
Steve and his crew are knowledgeable and friendly. They also got me in and out very quickly, and my truck hasn’t run this good in a while!Diesel experts, very close to me here in Ocala!
If you are googling for an honest and trustworthy auto repair/service - you can now stop looking. North East Auto and Truck Service is that place! I would not take my car/truck anywhere else. Steve Roberts is amazing at figuring out whats wrong with your vehicle and then fixing it at a reasonable cost. I really cannot say enough good things abut NE Auto and Truck Service. But most importantly, you are not going to get ripped off or told you need bogus repairs. Steve really knows what hes doing and has a great staff to get the job done.
I can specifically speak to this shops knowledge and expertise:They heavily incentivize their staff to train on the latest information from several manufacturers.Theyve made it a point to buy extremely expensive original equipment tooling and information services.This is simply something that is NOT common in aftermarket automotive repair.Many shops rest on their laurels, relying on training, equipment, and information they obtained years and even decades ago. I know unequivocally, that is not the case with Steve and his crew.What this means is that any repair or assessment done at North East Auto & Truck Service is going to be performed at the highest possible standard and professionalism.As a smart consumer, it is imperative that you do your due diligence in finding actual experts at their craft.If youre looking for the best automotive and truck repair service in Ocala or the surrounding area, look no further.
I am not from Ocala and recommendations led me to North East Auto. I have never searched again. Steve, the owner, is above reproach and I always feel that he - and his team - have my best interests at the center of all they do. I have always been completely satisfied with the service, and they go out of their way to make sure you are pleased with the experience. I not only recommend North East Auto & Truck Service to anyone asking, I choose not to go anywhere else.
I have been trusting my vehicles to Steve for more than 5 years. He and his mechanics are very trust worthy and dedicated. I recently had a bizarre issue with my car that resulted it 3 trips to Steve before the problem could be found and Steve refused to charge me until he knew for sure the problem was fixed. Thanks for many years of great service. If you are looking for an honest, dependable and trustworthy mechanic with a GREAT sense of humor, choose Steve and his crew at Northeast Auto.
Every job weve ever had done at North East Auto service has been exceptional. We have had our Dodge Ram 2500 and Toyota Camry worked on extensively and have always felt completely satisfied with the work done. We are confident in their team of mechanics and would highly recommend them!
Steve and his team are amazing. From service and multipoint inspections to major engine and under carriage repairs they can do it all. They keep our fleet of 18 trucks running everyday and never tries to oversell. Northeast auto are the only people we have work on our vehicles. Thank Steve!Bill AndersonYard Stop inc.
In Ocala “snowbird” and my F350 diesel needed some love before we headed back to Michigan. They got me in same day and fixed the issue with the greatest expertise and knowledge I have come across and I was back on the road by lunch. These guys are the real deal when it comes to auto/truck maintenance. I am seriously considering driving back there to have them do a complete 100k service. Oh and they are very friendly.
North East Auto made sure that my college students truck was safe and sound. They pride themselves on thorough inspections and gave this parent confidence that my child’s vehicle was 100%! THANK YOU STEVE (and employees).
Only place I trust with our family vehicles. Recommend hands down. Steve and his team are honest, hardworking, and knowledgeable. They take care of their customers vehicles as if they were their own.
Great experience start to finish.Highly recommend this team.Quality service fair Price
Amazing customer service, always dependable and gives very fair prices. I would recommend these fine people and their business to anyone.
One of the best independent repair shops in Florida
Hands-down the most honest reputable place around! They have always been a breath of fresh air to this area and I will continue always using them for all of my Vehicle needs.
They do excellent service.
Most honest people ever. way more qualified then any ford dealer to make repairs I would never take my power stroke anywhere else from oil change too taking the entire motor apart and very quick turn around especially for how packed they are every day we take every vehicle we own to them
The only place in town where you can confidently know that the right diagnosis was done to your vehicle and that the issue was properly repaired.
We have a 1999 Chevy Express 3500 and have been taking her to North East Auto for the last year or so. They have always done an EXCELLENT job communicating about whats going on and have the best prices for fantastic service. Highly recommended.
Amazing service. Extremely fair pricing. And, when you pick up your vehicle, theyve washed it for you. Nice perk! Thanks so much!
Steve Roberts (a.k.a. Sarge) has been taking care of my 2001 Ford F-250 for seven years. The diagnostics, service, and repairs performed on the truck have always been top-shelf. The response is fast and priced right. You wont find better customer focus in Ocala when it comes to the maintenance of trucks and cars. Buddy Swingle
What amazing gentlemen to work with. We have taken several of our vehicles and we are very please with the cost and the completed job! We will be back with anything else that you can do! Thank you Steve and crew for your hard work and dedication!
Amazing team, Its a great feeling sending your bread and butter in to get repaired knowing the mechanics and steve do everything by the book. I trust thier diagnosis, mechanical work, and billing to be fair and true everytime
This is a quality auto shop! Very friendly, professional, efficient and honest. I truly appreciate a business with these values. I highly recommend this shop to all. Thank you for having such a great business in our local town.
Took the time to explain what was going on with my vehicle, and what needed to take place to fix it. Fair pricing and trustworthy. Exactly what you need in a mechanic!
Over years of diesel ownership, this is the only repair facility I’ve ever taken it to and received it back in perfect condition. Since it has been in their hands, I’ve only had to bring it back for oil changes. Fair pricing, highly educated and qualified staff, and an ethos of integrity makes it the only place one should ever bring their vehicle to.
Far more expertise to be found here than the FORD dealerships or local discount diesel shops that will leave you with $15,000 in damage from the short cut work they perform.Steve is a master of his craft and demands the same of the staff he employees.
Very well trained and knowledgeable techs. Its an independent shop that use factory diagnostic equipment and employees with factory training. I recommend them to everyone.
I just like to say Ive known Steve Roberts a long time and I respect him as a man and as a father and as someone who served our country and Ive grown to respect him as automotive shop as well hes always on time he always does everything correctly hes not the cheapest in town but hes very fair I have found the cheapest shops in town are usually not the best Steve is very fair on his pricing and I will always take anything I cant work on myself to him I strongly suggest if you have something thats out of your hands that you cant figure out with a vehicle to take it to Eastside Automotive like I always say grateful grateful grateful grateful
Great service at a VERY fair price! Steve and crew fixed a major engine problem with my car at much less than I expected to pay. It was also done very quickly. Ill be back for all my car care.
Knowledge, honest and the best place in the area for all your Ford service and repairs. I highly recommend this shop to everyone.
Have a truck that needs work? This is the place. Steve the owner rocks and cares about his customers. No RIP offs here, just good work done.
By far the Best auto and truck repair service center around!!
These guys are amazing! Very competently, fair price, always in time, the truck came back washed and cleanded --- great service --- highly recommended.
Awesome person. Great business. Fast service
The best repair shop around. The place to go for honest reliable service.
Was told by diff shops in town that the work needed on my car would be upwards of $1500. Called Steve at Northeast Auto and he told me my car should be covered by the GM Powertrain warranty. He was right! The two other shops I called failed to mention this. Steve saved me at least $1500 and is the most honest mechanic around Ocala. Thanks a million Steve!
Very good shop. Honest and good prices.
Great shop...honest and fair. Good people.
Fast and very good customer service!
Outstanding. Complete pros
Good service
These guys are the real deal.
Honest and fair.