I was able to reserve a last minute space with a really good deal- great service!
Great service. Nice location
The facility is well organized and clean. Staff was friendly and very helpful and efficient during the application process. The units and access to the facility is secure. Gate hours are great at 5 am to 9 PM. I would recommend this facility to most people as it is close to a major freeway. I believe I got the last 5 x 10 unit so the size of the units available for rent was limited to the larger units as smaller units were not available. Only complaint would be the bathrooms are kept locked at all times and a key is required to access it.
Just got my unit. Maria was very nice and quick with getting me a u it while I was in a rush. It has the earliest access time around. Definitely recommend coming here.
Really easy move in process with streamlined paperwork. Office staff really knocks it out of the park and makes you feel like you’re part of the family. Very clean facility and highly recommended!
The facility is super clean and the staff are very friendly. They also have great rates. What I like about them is that they have storage for vehicles as well and outdoor individual storage units that you can just drive right up to, as well as indoor units that are climate controlled.
The facility is clean and bright. Also, Maria is very helpful! every time my mom & i see her at the facility, shes smiling and very friendly and always eager to help! thank you Maria for your awesome customer service!
Called on short notice to see if anything was available. Everyone I talked to online was very nice and professional. Maria at Oceanside was extremely helpful!
We called first and had a very receptive Nicole answer all of our questions.Nicole met us at the site and made the application process very simple and quick!The site offers drive up storage units which fit the bill for us and others with diabilities.Clean and organized! Great central Oceanside location.We would highly reccomend Lighthouse Storage!Thanks for allowing us to store our Stuff there!
If I could rate lighthouse storage with more than 5 stars, I would. I have received all that I could have asked for and then some. Ive got multiple units at different facilities and have never had an experience anywhere like I have since coming to lighthouse. Shoutout to Maria and Nicole in the office... thank you for everything!
Great Customer service. Maria was very helpful.Definitely would recommend.
I will be a fool to not recognize the great service this place gives thankyou nicole and maria for the great service yall provide.. Its much appreciated to know that you guys go above and beyond the limits to keeping this facility on point in every way possible... Its a safe place to know you guys are on the job. Thank you guys and thank you light house self storage for being in Oceanside
Easy set up, friendly staff, competitive prices!
Super friendly and nice staff, helped what we needed, very nice and clean area. Good prices for units would recommend to anyone looking for storage units.
Maria was friendly and professional during the sign up process and ensured I had everything I needed to get moved in. Would recommend them to anyone looking to store in the area.
I would recommend this storage place to anyone. Maria & Nicole were very pleasant and helpful with my storage needs! Thank you
Excellent staff. Very clean and well maintained.
Great hours of operation, very friendly, very clean, great prices.
Excellent customer service, clean units, definitely recommend!
Megan was so friendly and helpful. When I reserved a unit online that was “drive up” but not really she went the extra mile to find us a great spot. Clean place, great sanitation offered and best of all no roaches! 10/10 would recommend Lighthouse Storage.
I store my RV here. The lot is well lit, mostly flat, monitored, and secure. Maria is also a great lot attendant and goes out of her way to be accommodating.
Maria and Nicole did an amazing job helping us out. Thanks
They never answer a phone and the lift is always out of order. Since day one! Very unprofessional. They had a guy smoking in the upstairs. When I told them they said oh we know him. Well do something about it ! Isn’t this a no smoking facility. Shady peeps also around there. I would go elsewhere.
Its good
Great customer service
Quick service, getting a unit was a breeze Nicole was awesome!!!
Maria is wonderful! She is incredibly knowledgeable with her job, and is able to fix the problems her coworkers have created. Thank you for your work in making sure our storage was all set.
Maria helped us get a unit, and was very patient with us. She is very nice and friendly, I highly recommend this place. Lighthouse Storage you guys are great.
Hi Maria she was awesome to help me at last minute storage very kind and understanding with my rental situation perfect customer service and did extra mile to help me and very happy 😊 😀 Thank you Maria
First time getting a storage unit and the lady was very helpful. Hours are awesome compared to other you have to wait till 7am.
Poor customer service. Lots of theft! Random clients have keys to storage units, so breaks-in are common. NO insurance on FLOODING!! Employees turnover is every 89 days, due to not having to pay their employees benefits.
We had a seamless experience here! Megan was really informative and helped us find the best deal for us. We walked in and were able to get our unit very quickly, all in all Id definitely recommend this place!
I just want to say, Thank you! Megan really went above and beyond!!! I appreciated her patience and taking the time to answer all of my questions. I felt like I was talking to a friend today🤗❤ great prices and a surprising clean layout! Thank you again! I will make sure to tell my friends so I can get a $50 credit!
My third time renting. This place is safe and the staff is great.
Had a wonderful experience here. Megan is super sweet and very helpful. She went above and beyond to make sure all my needs were met. Thank you so much for all your help!
Easy & safe access, friendly office staff, good prices!
Great place awesome customer service!
My wife and I love Lighthouse Self Storage in Oceanside. We were drawn to this location because they had an online deal your first 2 months (for the size of our unit), and the Manager, Alex, was very helpful to my wife over the phone with her questions without having seen the unit yet. The location is gated with security and the facility is very clean and well-maintained. Climate control was also a must for us, and our unit has always felt very comfortable during the heat of summer and the cold temperatures in winter. I recommend this storage facility to anyone as our belongings are very valuable to us, so you want them in the best place possible for security and condition.
Easy in and out.
Move-in was quick & easy. Maria, the site mgr. was very helpful, she had the paperwork for my new unit processed in minutes, and I started the move-in within a half hour!This is my 2nd unit here, & I definitely refer anyone interested in storage facilities to come down and talk to the folks at LIghthouse Self Storage.
I have been using this storage facility for about a year now. They are super accommodating and I always enjoy seeing Alex there. The facility is clean and offers great service and options at the price!
Spoke with Alex, she was very informative and was able to suggest the best size unit for all my belongings. When I arrive, she was able to get me in and out of the office within 15 minutes. Storage facility has plenty of equipment to make the move in/out very easy.
Ive rented here for years. They change management alot but Ive always liked storing here. I will say that corporate office isnt the best and it makes it hard for the people in the office to give me a straight answer about my account or when things will get fixed but the folks that work here try really hard and are always nice to me. Its not a huge operation. If youre wanting big business this isnt it but for a small mom and pop operation it gets the job done. Not for high maintenance people. Good affordable and easy.
Excellent Customer Service. Megan in the office was super helpful and courteous. Recommend to anyone!
I told Alex the manager that I wanted a different parking spot because I move my work truck quite often and she kept me posted and was able to get me a different spot that was easier to get in and out of. It took a couple months but she kept me informed. Great customer service!!
Megan was very professional.She was patient and showed that she was concerned about me getting a price that fit my budget.Also, she was very warm and careing
Rude unprofessional establishment want you to read their minds and to do everything perfect. Also dont want to help explain anything. Rude terrible people. Would not recommend.
The staff is very friendly and always helpful. The facility is clean and well-maintained. I would recommend this place to anyone looking for somewhere to safely store their belongings, whether short-term or long-term.
Friendly staff and great service
We are very pleased with storing our things here. This has been my best experience at any storage facility. Alex is great at making sure we have everything we need, even when she is super busy. Definitely recommend to anyone looking to store their things!
Megan was incredibly Helpful and very informative! She delivered great customer service
Lighthouse Storage in Oceanside has been AMAZING! I moved to Oceanside, CA from Phoenix, AZ. And 18 months prior to Arizona, i moved from Atlanta, GA. The last 5 years has been a nightmare and cumbersome carrying around 14,000 lbs of household goods.. After strong recommendations from a family friend, I contacted Lighthouse Storage. The office managers were so gracious in assisting me. Not only did they meet with me immediately at their office, but they also took the time go over every detail and options that Lighthouse Storage offered. In our conversation, we briefly went over that all my relocations have been due to the United States Air Force. Upon Brandon hearing those “key words”, he let me know that Lighthouse Storage honors those of us who have served. Immediately, he asked to see my valid military ID and I was given a discount. (Not once did I need to “ask” if they offered military discount. To me this was not only refreshing, but it showed me they didn’t want to make a quick buck by omitting information for discounts)I have had my unit for the last 15 months. I have NEVER had any issues with either my storage unit and/or the great team at Lighthouse Storage. Between their customer service, pricing, and secure location, I STRONGLY recommend Lighthouse Storage in Oceanside, CA. Give them a call or walk on in and ask for Brandon. 😊Catherine
I highly recommend Lighthouse Storage! Reserving the unit online was so easy, the prices and hours are great, and the move-in was easy, too. Brandon was a huge help, which is so appreciated when under stress from a move. All of the guys were great! Don’t go anywhere else!
If I could I would give this place negative stars. I would not recommend it this to anybody. Someone broke into my storage unit and replaced the lock with their own, so who know how many times they went in there freely. When I contacted the manager and told them my key didnt work,Magen told me they changed it because of the flood that happened during the weekend. Two days later when I showed up the oceanside lighthouse Megan said that they DIDNT have a key in my file!! She gave me the Corporates phone number and they said to come the next day and the manager will cut the lock off for me. The next day there was no manager on site! I called Corporate they said the manager was doing a walk around the property, so I waited and I ended up walking around the property with my two daughters looking for managment, i didnt see anyone. I Called Corporate again and they said they would have the manager call me. So I waited for the call. I called Corporate AGAIN and they said there was no manager on site, that the manager quit the day before. I waited there for three hours with my two daughters,an 8yr old and 6 month baby. Corporate should told me there was no manager on site that day. Oceanside lighthouse storage is unprofessional,I honestly feel as if they are the ones who broke into my unit!! And to top it off I paid for that month and the next month and they didnt wanna refund me my money. I had my storage empty(well what was left of it ) on the 13th and the 10th is the last day to receive a refund. So I accepted that, but I asked about the next month that a paid for and they said because I did it online freely that it was pretty much a donation.I explained that i wasnt expecting to have my storage broken into so I was planning on staying the next month. And the items that were stolen from my unit are long gone and the insurance company wont pay for they things.READ THE INSURANCE POLICY CAREFULLY!!!
Alex is so experienced at her job .This is my second time coming after realizing its great easy to move in quick and the lights and the safety is here.Its clean and safe.I recommend the light house storage to everyone Thankyou Alex for your professional experience with moving me in and your nice welcome back it means a lot to me to feel wanted
Awesome Staff 🥰
This storage place is GREAT! Bob, who usually mans the property, has been awesome. He helped me find just the right unit, and when I needed more space,he accommodated mequickly. He has always been friendly, and made me feel like my business was appreciated.Then, to make it even better, when it came time to move out, he referred me to a moving service that was also friendly. Thanks Oceanside self storage, and thank you Bob!Would defiantly recommend this place to everyone!!
I recommend this place. Have used it for several years without any problems. Alex was amazing.
I am a fairly new tenet at Lighthouse Storage. But I could not be happier that I decided to my stuff here !!!
Awesome storage facility! Alex was so helpful. She made the process smooth and easy. She was a breath of fresh air and was a pleasure to do business with.
We have been here just a short time but this place has a great staff working here. Since I been here you can tell they do their best to keep this place cleaned up and maintain. You feel safe being here. they are cheaper than the last place we where at and I even have a bigger unit. The only down fall I can find is no elevator for people to use to get upstairs but I think my age might have something with that getting up and down. I would recommend anyone who is looking for a storage company this is the place to be.
Usually storage facility managers are rude. Alex gave me the most positive interaction Ive had with a storage facility after renting from several in the past. With a convenient location close to the freeway, storing here was a no-brainer. If they have a spot, TAKE IT!
Lighthouse Storage in Oceanside, CA is a clean facility with friendly, caring and professional staff. The access hours are later than other storage facilities in the area and the security is great. Thanks go out to Bill and I miss your friendly laugh although your replacement, Isaiah is awesome too. Thank you all
Nice safe clean place, Well managed facilities. Alex on site manger is polite and professional, Highly Recommend.
Customer service is obviously a top priority with Lighthouse Self Storage in Oceanside. Alex, the manager, is consistently pleasant, profession and efficient. The premises are well maintained and extremely neat and clean.
Alex Agraphiotis is incredible, I stopped in to check on available spots and I had the pleasure of speaking with Alex she was very informative and let me know that nothing was available. However she took my number and said she would follow up if something came available and to my total surprise she did not only call me but made sure I was 100% setup and taken care of. The spot didnt work for what I had in mind but once again she stated she would call once something came available and she did and this was the perfect spot. The experience has been absolutely out of this world Alex is the best manager I have ever had the pleasure of dealing with and I can highly recommend this facility. Make sure you ask for Alex for the best experience she treats everyone as a friend and establishes personal relationships with all the tenants.
Megan was super helpful! And accommodating! Thank you!
Flooded. All my stuff and those around me stuff was damaged. I put my stuff in what I thought was safe and secure and it was not. Reading past posts this has been a problem.
Extremely clean, easy to get to unit. Friendly and professionally staff! Should highly recommend this to store your belongings.
Good job well done. Time well spent.
These guys are awesome. Great customer service!!
Easy to reach spot for short and long term storage. You can trust them with your storage needs. They took great care of our gear!
Very grate place wonderful staff nice and clean.
Been a tenant for about 8 years now. All the managers have been super. The manager now, Alex, has been so helpful and polite. Can’t say enough good things about her.
Easy access, clean and convienant. Alex the manager is very polite.
I can not say enough about Mrs.Alex. What a caring and helpful individuel. I have been blown away with how dedicated and helpfull Mrs Alex has been with me and towards others. Thank You Mrs Alex for all your help time and efforts to making my Storage experience great. You truly are one of a kind.
Alex is the best worker here at lite house shes very nice and very clean she keeps this storage place spotless hard worker whatever pay she is getting she deserves more out of all the storage unit places Ive stored at this one is the best thank you
Yes nice
Alex was very helpful and on top of making sure facilities stay top notch. She is a great upgrade to the environment...highly recommended place to keep stuff safe
Zay & Brandon have done a great job taking over for the previous management!! Super helpful and hands down the best storage facility!! I have multiple units from time to time and they always accommodate!! Thanks gents!!
Clean units and friendly service! Alex was very accommodating.
Out of the past 16 years of storage thing at this facility aint never had any issues or problems until the current co-manager Isaiah has been there would I recommend anyone to go to this facility now NO absolutely not. Over the past 16 years I have been well taken care by Stephanie, Alfonso, Bob and other manager before these three yes Ive been here a long time of as far as moving my parking stalls or moving my storage to new spots within the facility. The only reason I chose this spot as my location of storage and business now is due to the fact I used to run this lot when I was little kid when my grandma worked here before the current company took over.. I do appreciate all the help and considerations that the other managers and co-managers took in my behalf of helping me out through all those years just also like to show my appreciation for Brandon the current co-manager very awesome guy and very easy to get along with if you ever hear have a chance a speaking with him. I never wanted to write a Google review without having something good to say about both co-manager so here you f***en go Isaiah your f***en review. Yep that little issue just push me over the Border..
The place is a fortress has New Management are friendly and courteous
Very nice people, clean facility, great operating hours
Best Storage Company in town now that Alex has become our onsite manager. We have recommened this place to our family and friends, when one of our friends showed up to look into a unit, to rent .Alex was in the office at the time she was very friendly, and conducting her self very professionally. She was able to meet their needs. My friend told me Alex must really love her job because she is well knowledged on these facility. I can tell you this place has improved 100% since she arrived, Ive seen her out pulling weeds and shoveling dirt out of a customers parking slot, that is going the extra mile for her customers. As far as the units here I have never had any trouble nor have I heard of anybody say anything bad. Now that Alex is doing a great job here its my turn I would like to invite you to come rent here, and you might even get a good discount.
Best place for storage, alex best service ever !!Happy to be with this company for storage
Really friendly service great customer service
This place has been great for us. The personal there are great friendly people. I tell anyone that needs storage to go here.
Megan and Christian are so nice!
Very versatile helpful and professional
Megan was very friendly, helpful, professional.
Megan was very helpful.
Alex always gives great service!
Excellent staff and great pricing! Highly recommend and they are military friendly.
The grounds are clean, the people that work there are always polite and pleasant. Prices are better than most.
Very helpful and friendly staff
Great great place to keep your valuables safely good stuff clean accommodations lots of security
Great place to keep your stuff safe from the weather lots if space
Great customer service.