Had a wonderful experience with Deanna’s assistance. She gave this military veteran excellent customer service which unfortunately isn’t the case in many businesses. She was pleasant, warm and professional throughout our visit. My husband had some concerns and she addressed them quickly. I’ve been a customer here for years and I’m glad she’s a part of the team!
I have had my storage here for a few months due to an unexpected family move & was astounded by the low rate I got for my space. I had the pleasure of working with Rodney, who has extremely great customer service. He has been nothing but respectable, patient, and understanding of my situation and, at times, my impatience with storage lock. Rodney not only had to break into my storage with a drill because of my negligence (I lost the key within a month! Can you believe it?) But Rodney also found me a completely new space soon after on the lower level because I was having issues on the upper level which he also had to adjust the lock for because I couldnt get the lock to function with my key because it was a tad bit older unit. Its a private location, safe, and very well maintained. I definitely recommend it for the service and the safety.
My experience was very relaxed and pleasant, informative. I was very impressed with Angie she’s been taking care of me for the few times that I called about my storage rental, made me feel very comfortable that I’m storing my belongings with Extra Space!!!I will surely recommend extra storage space to all my friends and family!!!
To get a unit was quick and easy. Called on the phone and then went in to have the managers both welcome me and send me on my way pretty quickly. Nice and clean area too.
Awesome customer service! Everyone was pleasant and helpful
I’ve been with Extra Space Storage 4567 Oceanside Boulevard for about a year now and there’s been nothing but excellent service I feel safe being there at all different times of the day. I just made a switch to a larger unit I previously had a few four by fours which actually hold a lot of stuff but I needed some thing bigger and I had no problems doing the change. they’re clean, safe and I would recommend them to anybody so if you need a storage extra space storage 4567 Oceanside Boulevard is itVery Satisfied customerMaretta
Angie was so helpful and sweet I really appreciated her efforts to make sure I had the right information. The place seems really nice too.
Great staff! Rodney and Angie you guys rock!! 😎
The staff was very friendly and courteous. I had stopped by earlier to look for a unit that would fit my easement of accessibility. At that moment nothing was available there and they recommended another Extra Space Storage not far from them I should check out, because they had the type of unit I was looking for. They even offered to put me on their waiting list. Remembering me they gave me a call about 2 hours later asking if I was still interested because someone checked out of a unit type I was interested in. When I went there the staff was very friendly and helpful assisting me the process and paperwork. Highly recommend this facility.
I was in a rush and dealing with a lot when I arrived not long before office was closing. They were extremely kind and more than willing to help. Angie made everything very quick and easy. Very friendly and very convenient! Im willing to pay a little extra to have the later gate hours. Lots of places there Gates close at like 7pm and if you work that makes things difficult
Extra Space Storage made storing my belongings a easy and fast process. The property was clean and kept up. No reason for me to think that there might be a problem. When I moved out I was notified via email that the account was closed and they thanked me for my patronage. Definitely would use their service again.
I definitely had a smooth transition experience moving into a smaller space. The employees are very friendly they directed me to my storage unit and told me all of the policies with no issue accessing the unit. The price is worth the distance if you are traveling further to rent space!
Angie helped my brother n/law and I out in Switching units out. titles and everything like that!! She made it easy painless and pleasant..in the past these things have been much more frustrating and irritating, so thanks Angie we appreciate you!!
Great experience today. I went into the location and had the pleasure of working with Pat. She was great to work with, she made the experience easy and was very informative. The facility was clean, easy access, great location. Was able to secure my unit today. Thank you for all your help Pat.
Have had a storage unit for the last 5 years here. Respectful and helpful staff, from questions to concerns they have always helped figure things out.
The person on the front desk Mr. Rodney was very nice and polite he gave me an awesome service at Extra Space Storage so I recommend that place 100% and not only that but they have really good prices and they gave me a very good offer:)
Smooth transition and had no problems renting or removing from belongings for my unit.
Angie and Rodney were very helpful! Highly recommended!!! Best deal in town!
Angie was friendly and very helpful in getting me set up with a unit.
Very clean storage unit and a very friendly staff! And Angie was very nice and helped me through all of my questions in a very professional manner!!
I loved the ease of moving in online and access fully online with no contact move in. I had a situation where time was of essence and was able to move in after hours. The service made it so and the follow up was excellent. I’m pleased with the new tech where I can open my locker with an app how cool is that?!!!!
The process was incredibly easy, fast and convenient to rent the space online. The mobile app is easy to use and I really like the Bluetooth lock. I would recommend this place to anyone. The facility is nice and clean.
Thank you Rodney and all the extra space storage staff. I’ve been renting at this facility for 6 years and the staff are very helpful, courteous and friendly. They will assist you to the best of their ability and I really appreciate that. I just vacated my unit that I had for 6 years and this is my opportunity to thank you all and keep up the good work!Sincerely,Cora Diaz
Eddie saved me a good $30 after he explained the prorate due to a move Im going through. I can never complain about saving money and I am stoked on the service and professionalism provided of this extra storage space location. No complaints!
My mother had a storage unit here, but she passed away on May 11th. It has been stressful dealing with so much, but this particular extra space storage location has been very understanding. Rodney Hoven went above and beyond to make sure getting my mothers things out was smooth and painless. Its because of his understanding and customer service that I would recommend others or myself would get a unit here if needed in the future. Thank you Rodney!
The staff at the Oceanside location is great! Kuddos to Rodney for always going above and beyond my expectations and taking care of us. It’s employees like Rodney that keeps us at this facility. Haven’t received attention to detail and customer service like this in a long time!!!
The staff at the Oceanside Blvd facility were friendly and helpful. The facility and storage unit were clean and well kept. Overall, I had a positive experience with Extra Space Storage!
Our time at extra space storage was quiet easy going...Angie at customer service does an excellent job with her over the top kindness, making sure one feels right at home with her contagious smile...with today’s technology...The front desk taught us perfectly about Extra Space Storage app...which is a tremendous help...I recommend Extra Space storage and their staff for all your storage needs...respectfully Robert and Shanice... Neci
This is, by far, the cleanest, most well-run and up-to-date (technology-wise) storage facility I’ve ever used. Any questions I had were answered immediately and they went above and beyond for my move-out. If I ever need storage in the future this is definitely where I’ll be going for a solution.
Customer service is great.. Always helpful and pleasant over the phone. Reasonable prices and really appreciate the access time to my storage. Thank you.
The lady who helped me today was extremely helpful and super friendly I will totally recommend this place!!
Angie was super helpful and fast! She waited until we arrived to finish paperwork. And was very informative!
Prices go up annually unless you change size. The guy who is a twins fan working the desk has a great service minded attitude. Highly recommend this place!
Angie was friendly and super helpful in getting me a setup with my unit and answered all my questions.
It only took a few minutes to rent the space and was easy to find. Everything is clean and easy to access on the property. The staff is friendly and super helpful. I will recommend my family and friends.CW
Took card of everything over the phone perfectly. They left me a lock too!
Rodney and his co-worker,made things very simple. They answered all my questions and theyre very professional and friendly.Oct 18,2021Angie was very helpful today,I had some e mail / log in issues, that I couldnt figure out, I was getting frustrated.. but she took care of it, in just a few minutes.Rodney has been very helpful since day 1, for me...questions,issues,whatever..he handles it.Ive been here over a year..Im happy with everything
Angie was great and helped me out alot and took me to see the unit and i appreciate her alot.thanks
Rodney is the man!! His customer service is top notch. Reasonable price for this store. It’s clean and has locks that open with an app. Really like this place.
Customer service was great!!!, answered all my questions, showed me all the units I was interested in even though I was being picky... Took the time to make sure the space I wanted fitted my needs.. no upsell whatsoever!!
They made it really easy to sign up online. Facilities are very clean the staff was very accommodating to our needs and I really like the month to month
The facility is nicely updated, located and well cared for. The customer service is great, friendly, easy to work with and has my highest recommendation.
Angie was amazing & she deserves a promotion
Sergio and Rodney are the best! Very helpful and great communicators! The storage facility is clean and ready! Always willing to help and answer any questions!I would highly recommend this place if they have any openings it’s almost always full!
Super easy and incredibly fast service. The unit was the perfect size for me and the staff is accommodating and friendly. I strongly recommend this service for anyone needing extra space ;)
Awesome unit, very spacious is bigger than I expected n well worth the price, no problems so far, staff has been completely helpful n always willing to help with whatever it is I need thank you extra space storage !
Excellent storage facility - in fact, one of the best all around, including app entry. This is offset by the super high prices however.
Super friendly and helpful staff. Facilities are clean. Easy access to the facility from a main road in Oceanside.
Very clean facility. Also very pleasantly surprised at thow nice the guys in the office are. Great surprise based on what I am used to!
Ian is an awesome trainee .. keep him on the team
I was looking for a quick and affordable place to put some of my personal belongings and went to Extra Space Storage at 4567 Oceanside Boulevard Oceanside, CA 92056There I met Sergio and Sabrina. They were very helpful informing me about my storage unit, and very welcoming. They were very understanding of me taking my dog into the facility.Thank you to both of you.I recommend this location to anyone looking for a good unit with good pricing and excellent customer service.
THANK YOU VERY MUCH MR. SERGIO FOR A VERY SIMPLIFIED MOVE INTO OUR NEW UNIT. THE WHOLE PROCESS WAS PRESENTED EXCEPTIONALLY BY MR. SERGIO AND HE TOOK HIS TIME AND WALKED US AROUND THE PROPERTY WHICH WAS VERY WELL KEPT AND EXPLAINED EVERYTHING VERY CLEARLY AND MADE US FEEL WELCOME. CORPORATE SHOULD BE VERY PROUD OF THIS AWESOME ASSISTANT MANAGER AND THEY SHOULD SOON MAKE HIM MANAGER AS I THOUGHT FOR SURE HE WAS THE MANAGER. GREAT CUSTOMER SERVICE AND A SUPER NICE GUY😎
I received excellent and timely service. I couldn’t be more happy! The staff are amazing and knowledgeable and were able to accommodate my storage needs. Very pleased.
Oh, no! Please disregard this! I meant to post for the Melrose Ave location. Apologies to this location, which I actually left for my current location before it was purchased by Extra Space Storage. No getting away from them, lol. Five stars for cleanliness and running a good operation but minus two for the outrageous annual rent hikes! Mine just went up $38.00 -- a full ten percent -- this week. I understand incremental rent increases but this is plain greed, especially in a time full of economic challenges.
Extra Space Storage is amazing ! They have really been there for me during this crazy year!! They have gone above and beyond to help me not lose my valuables and my children’s childhood memories !!Thanks so much to Rodney and the rest of the team!! I really appreciate you all💜
This is the first time renting on line and paying for a storage, without talking to anyone. Picked my code, then went to the storage and walked around till I found it, then broke off this tab off the door and start moving in. Oh the coolest thing of all there was a brand new lock in the storage, and they cut the side so you could get the lock out without needing something to cut it open!If you want contactless this is the storage to rent! I am so pleased with how easy and quick it was!Thank youSharon
Angela was very helpful in helping me find the space that is right for me. Thank you.
Just got a unit today and the whole experience so was much better than other units Ive gotten in the past. Charmane was quick, knowledgeable, and personable as well. 10/10 customer service would definitely recommend. Next time I have to move Ill be right back seeking assistance from Charmane. Thank you!
First off, I hate storage units. However, as they are a necessity in life from time to time Extra Space Storage is one of the best to deal with. The staff here are very friendly and very helpful. A few years ago I had another storage unit with another company, not mentioning any names (P.S.) but they were awful. The business model at the other place (P.S.) seems to be built around hammering you with you fees left and right. I also had things stolen from my unit, which had to be done by employees of the place, but never got any resolution for that. Extra Space storage was very easy to work with and through the tough times of COVID have been very good to me and helpful. I wouldnt hesitate to recommend them or to use them again.
This storage facility is one of the best I have ever used!!!! Employees are exceptional customer service and support . My unit for storage I described over the phone to the site manager. Hes awesome. He know his stuff. The facility is gated, very well maintained. Security is high end outside of storage units and on the outside grounds. Prices for storage units are THE BEST!!! I checked around. I would RECOMMEND this storage facility for anyone NEEDING extra space
Great, easy and friendly! Sergio made everything very smooth! Love it
Easy and fast. Rodney was a pleasure to do business with.
Pat and Sandy were extremely nice and helpful thanks
Great service and was a great help.
Great customer service and prices!!In the same day I was able to change the unit and update the contract with the help of their staff. They were very helpful and understanding.
I had to go on Deployment, and needed a storage for my Car and my Personal Items since I’m in the Barracks, I was able to store all my belongings so it really helped out knowing everything is in one place and safe. The staff is super friendly and cooperative 👍🏻
Was a great experience the manager was very easy to work with thank you
Been renting here for over a year now. So far so good.
Great staff. Reasonable prices. No matter how many questions I asked they were patient and told me everything I needed to know. Been with them over a year and just rented an additional space. That is how good this place is.
Very clean place.staff was super helpful. Great experience.
The employees there were very professional and personable during my visit. They gave me a very detailed walkthrough and explanation of the facility. Great job to Sergio!
Quick and Easy everytime
They were so helpful! everything was handled over the phone for a quick and painless renting experience! definitely recommend them!
Professional and friendly staff, and a well maintained facility.
Manager was very helpful and polite.I would definitely recommend.
I’ve used this facility on two separate occasions now and it has been nothing short of wonderful. The staff is always friendly and helpful, and you can reserve units online (and usually at a cheaper rate!). Units are clean and affordable, and payment is easy. I will continue to use this location again if needed in the future!
Within 15 minutes of submitting an online reservation I received a phone call from Sergio. He was honest with the available space they had within size we were looking for. We later stopped by the office and Rodney helped us out in the office and it was a swift set up. We appreciate the cleanliness and professionalism at this location.
Very friendly staff, answering all our questions and concerns in a courteous and friendly manner. Highly recommended. Prices are very reasonable and they offer various payment options.
Rodney helped us find the perfect storage unit that fit our needs. The units are very clean and the customer service is top notch! Rodney went above and beyond!!!
This storage facility is very clean and safe. Rodney, Sergio and team are very helpful and friendly.
Sergio Alvarado is the best!Ive had a unit at this location for about 6mo. My needs have changed and i needed to find something more suitable.Sergio was very helpful and knowledgeable. He showed me some options and was very patient with my numerous questions.
Had a great deal when we purchased a new home and new furniture, needed some where to store our junk since no one was taking donations. Courteous staff and easy process. Have used this specific storage facility multiple times over the years.
The facility is clean and open till ten ! I’ve personally talked to the manager not a machine, helping me in several things I needed help in .I will never go anywhere else!
Quick rent and friendly associate. 2nd time to rent here and i def recommend.
Great experience renting here! Friendly staff, clean and secure storage facility.
Everything was easy and handled online. Facility is great and secure. 👍🏻
The best storage facility i have come across. The management is really friendly. I was helped by Sergio Alvarado he was really friendly and helpful. He went above and beyond to help me. I would recommend it to all my friends who need storage. And would definitely recommend them to meet Sergio.
Quick, easy, and happy to help. Went in when they were getting out and he stayed to help me. Would definitely recommend to a friend, 5 out of 5.*Edit*I would also like to thank Rodney. He is the one that made this all happen. I appreciate all that you did to make this a fast and easy process. If you come here, ask for him. Youll leave happy, guaranteed.
This is my first time doing business with this storage company. Was able to lock in at an amazing online rate. They were quick to contact me when I placed the reservation. Rodney was awesome in getting me setup with the all ins and outs of my unit and the facility. Overall, I had a great service experience with this location and would highly recommend it.
Great location for me, signing upwas easy and the personnel was friendly. The only thing I don’t like is that there are no lights so be prepared with a flashlight when you need to look for your items.
The guy that was there was rude. Come running out of the office yelling at me. An everytime i go there he has something to say to me
All in all, our storage experience with this store has been positive. We experienced increased friction and inability to receive military discount by a former employee, requiring us to make 2 additional (otherwise unplanned) trips to the location to have the issue resolved. After that, Amanda took good care of us and we are grateful for her kindness and attention to our issue.
The personnel at this facility are without question some of the best. When we first moved here the first group was okay, but now its outstanding.A Lot of improvements have taken place and the facility has improved a great deal and as I understand more is to come.Cost always is an issue for everyone and its no different here. However the folks here make the corporate side palatable.
Extremely clean facility. Very helpful staff! Convenient location. Easy access. The manager (Rodney) truly cares about his customers. He takes time to make sure everyone has what they need and engages on a friendly level when he walks the facility. I HIGHLY recommend this location!!!
Great location, great space, really economical rates for Oceanside!
Relatively clean facility. Friendly office personnel. However the Management is not willing to do anything for their customers. Corporate chain with ever increasing expensive prices. Ive looked around and found much better pricing elsewhere. I am planning on changing to another storage place soon. Extremely disappointed with Extra Space Storage. I would not recommend them to anyone.
Very good experience at this storage. The manager Sergio is very friendly and helpful. All my questions were answered and he made sure I had the best rate available. Would definitely recommend this storage to others.
Best experience ever! I have been storing here for years and enjoy the office staff! Charmane is wonderful and is always outgoing! I couldnt imagine relocating or taking my business else where! This property gets 10 Stars! Keep up the good work!!!!
I’ve had a great experience ever since I started with extra space storage, from the beginning of being able to select my storage on the Internet, to going in and actually renting the space, to be able to put things in and remove things as needed. I have always felt save, so much that I’m looking to upgrade my unit to a little bigger size. thank you for extra space storage!Maretta
ExtraSpace storage in Oceanside is a great resource everyone should use. My experience with Rodney and Sergio at this facility was wonderful. I had to move my stuff out on very short notice and they waived the 30 day notice for me. What generosity! Im at my second storage facility with ExtraSpace and its a relief to know this great company is all over our country. Please use ExtraSpace for your storage needs.