After my vehicle was vandalized I took my vehicle here to get it repaired and I honestly could not be happier with my experience. Everyone working there was very friendly and they kept us updating on the entire process. My car looks better than it did before the incident. I would definitely recommend custom auto to anyone looking to get some work done!

Ive taken multiple vehicles in for paint and body and have not been more pleased with a shop.No gimmicks, just quality work.Service is great and getting my cars fixed with them was a very easy process.I highly recommend these guys and will continue to use them myself.

We took our Jeep here that was in a wreck. I absolutely love these guys. Steve is an absolute gem and gave us a great experience. Thanks guys!

If I could give Custom 100 stars I would!!! The work they did on my Explorer is top notch!! They went above and beyond to make sure my vehicle was even better than it was before it was hit… I started my repair process by going to my insurance’s recommended body shop. After meeting with them I found out they wanted to fix my car in the cheapest and subpar way possible. I was in tears and just wanted my car back to the way it was before it was hit… not band aided back together. I decided not to let them do the work and contacted my insurance agent and he recommended Steve and this shop. I got in touch with them and met with Steve the next day. I explained to him the terrible experience I had with the other shop and how I felt that they were taking advantage of me. Steve was such a professional, assured me he would get new parts to replace the damaged ones instead of just trying to glue the damaged ones back together with bondo. From the second I met with Steve my tears dried up and I knew my car would be fixed right!! He even went above and beyond and replaced a broken fog light that wasn’t even involved in the accident and wouldn’t let me pay extra for it!!! I would never, ever go anywhere else for any auto body needs after the experience here. Thank you so much Steve and your crew!! You’ve got a customer for life and I promise all my friends and family will only go here too!!!!!!

Steve & his crew did an awesome job replacing/painting my bumper. Great price too. I Highly recommend this shop.

This place rocks! Highly recommended!!

Last year, while I was out of town, my mom had an accident and was looking for a place that could help her get her car back to pre-accident conditions. After several referrals she took her car to this place. Most of the work that was needed was on the rear of the car. They needed to replace the bumper and the rear door of her SUV.My mom was not satisfied with the work that was done. The bumper was not the same color, they gave her a dark grey and her original was black. It was also not installed properly. The rear door also had issues with the work. There were loose parts inside that made noise whenever she closed it and the rear windshield wiper was installed backwards. Whenever she turned it on it wiped the door and not the windshield. My mom went in several times asking for help and could not get a proper resolution.I understand that part of the issue was that she spoke Spanish and she needed an interpreter. While this business is not required to speak Spanish or assist my mom in her native language, they are supposed to be provide their clients with good service despite any language barriers.What my mom received was no where close to that.I am not a car repair expert and even I can tell the windshield wiper is not wiping the window properly and that there are screws missing to the bumper. Why they didnt recognize this despite the language barriers still baffles me. One look at the subpar work that was done would be enough to suffice. I would NOT recommend this place to anyone. I have tried to reach out myself to get help and received no response. BY NOW the car is fixed and my mother had to PAY AGAIN to fix the SUBPAR labor that was done. I have pictures of the work and the damage that was caused to the paint because of the improper installation of the windshield wiper.

The best auto body in Utah by far. I have used other shops in the past on my luxury vehicle and the work is never close to what Custom does for their vehicles. No car leaves their shop without passing an inspection to insure it is 100% complete to customer satisfaction. Amazing shop. Refuse to use anywhere else. Thank you for your service

We were rear ended. Geico was the person insurance and surprisingly, they were extremely helpful and kind through the entire experience. They did try to get us to go with their shop and out of convenience, we almost did. But my husband has ties in auto industry and the reviews for the shop they picked were terrible. So my husband said we would take the extra steps and Im glad we did. Steve was amazing. Professional, patient, kind, and did an amazing job. I got my car back and it looks better than before. And I have a 3 step paint color that he matched perfectly. As luck would have it, two days later, my service engine light came on. I didnt think it would have had to do with the accident but I really didnt know since I had just gotten it smogged and oil change the day before and all was fine. After making some calls and ending up on the phone with Steve, he told me bring it in that he would check it out. Ended up being a fluke situation but he didnt even hesitate to take the time and check it for me. Ill never go to another body shop place again. The service and work doesnt get any better. Thank you

Steve is a gem! My vehicle was transported here for repairs following an out-of-state accident, and Steve was in regular contact with me regarding the progress. He helped me with my insurance company, and even helped me with the transportation of my vehicle back to my home state. He was by far the most helpful person I have encountered in this process. If I were actually located in Utah, Id go out of my way to bring my vehicles here for repairs based on my experience with them.

Jerry took great care of my car when we hit into a tire on the freeway. We picked it up cleaner than how we left it. Highly recommend!

Honest service and great pricing. Definately knows their business. Highly recommended!

Best body shop around!! We send all our clients to Custom Auto.

Jerry and Steve have taken care of me on a number of vehicles. They do a great job and are the only people I now trust to work on my vehicles.

I bought a car from Jerrys Custom Auto last year that had been in a minor accident and Jerrys Custom Auto restored. Recently I noticed that one of the panels had come loose. I took it back into Jerrys and they fixed it at no charge. The car looks good as new. Great service and extremely honest.

These guys do good work. Fast and easy. You wont go wrong. It was a but hard to get my car in line to get fixed, but it ended up great. I may turn this into a better review, but right now it what it is.

If you want it done right this is the place.

I had 2 fender benders and both times they came thru with flying colors Jerry and his crew did an awesome job and I would recommend them for auto repair most definately...thanks once again Jerry!💪🏿💯

Hands down the best Auto shop Ive ever been too. The Owner Jerry helped get my car completely repaired in 101°F degree heat. I know where to bring my car if I ever have problems in the future. Awesome Crew. Thank You

The guys at Custom Auto are amazing. Ive never been somewhere that has customer service as their number one priority. Steve is such a pleasant guy to work with and will do everything in his power to make you happy. He made it so easy to work with my insurance/rental company that I knew I was in good hands. The work is amazing, I highly recommend you bring your car here.

I had a great experience with them. They definitely went the extra mile when repairing my car. Literally. They drove my car back to my apartment when it was finished, which was about a mile. My car looked better than when I bought it. Great service!

These people from the front of the house to the back are absolutely AMAZING!!! I needed to drop my car off to get repairs and wasn’t able to get there for business hours, but they worked with me. They kept me updated and in contact with me every step of the way. They stayed late so i could pick my car up. And called me after hours to make sure everything was satisfactory! Not to mention my car looked terrific when i picked it up! Looked brand new! Also they had my car repaired before the estimated date. I was very impressed and will return if i am in need of repairs. Thank you! Thank you!

Took my 2016 Toyota Tundra to Custom Auto twice in 5 months due to unfortunate accidents on the road. Both times I had rear bumper damage. Steve and other staff were awesome!!! They do impeccable work and their customer service was superb. Can’t say enough about Custom Auto and the pride they took in fixing my truck. They even washed the outside and inside, and went above and beyond on some other body work that has been a sore spot for the last year. My truck looks brand new again:).Really appreciate the care they took with my truck and efficiency in getting the repairs done in a timely fashion. I highly recommend Custom Auto Ref & Sales and will go back to them again on future repairs and body work:).

Jerry and his workers did amazing on my car!! It looked brand new when I got it. My car was hit by a hit and run and had so much damage to it. They fixed it and it looked even better before it was damaged! They fixed it for a great price! I would recommend this body shop to everyone!!

Jerry made a bad experience more than bearable. Your not having your best day if you need a body shop, but these guys were great! Highly recommended!

Had a great experience. Had some debri damage to our car and they repaired it, replaced the front cowling and matched the paint perfectly. I took it in on a Monday and picked it up on Friday. Which was a lot faster than I expected. They cleaned it up also. If you need to have damage repaired I highly recommend them. They do awesome custom paint also.

These guys did an amazing fix on my car I wrecked. The whole process was seamless with everything they coordinated it all with my insurance and they are fast and friendly. Very impressed.

Oh this place was miserable!! They cost me $150 and two months of wasted time for nothing. I took some photos in to get a very rough idea what it might cost to paint my car. Jerry gave me an idea of the cost, so I had the car towed up to the shop since it was within my budget. After visually inspecting the car, we still agreed on a price. He said he had a van ahead of me, but that they should be able to start work in two weeks. I agreed. I also told them that the cars doors didnt lock, so they said they would move it to their locked storage yard (which they never did). Two weeks passed, and nothing. I started going up to their shop every week, and my car never moved. Every time I went up, all they did was show me the amazing cars they had worked on, said they would start my car tomorrow, or whatever. After two months of being lied to, I went in, grabbed my keys, and dug my car out from under A FOOT OF SNOW. The interior had water damage from the melting snow (it was garage-kept prior to this). I then had it towed back home. What a joke.

So I needed some serious work done to my 2008 Ford fusion last winter. Door replacement from an accident and had damaged my bumper in a different accident. I asked if how much they would charge me to simply paint my newly ordered bumper I had planned to put on myself but they said bring it on in and they would paint it for me while they are doing the door. And to my surprise they painted and put it on for me at no additional charge. My car was done and ready in a reasonable time frame and paint match was impeccable. I was stunned by the level of customer service and willingness to help.I am saddened by the bad reviews I see as I have had nothing but the best experience and cant wait to work with them again!

I have had three cars worked on here. The two that were done for progressive insurance claims were dont quickly. The State farm claim took almost 7 months with me waiting for my vehicle​. I had to press the insurance company to force them to finish. They warranty the work for life but if you need a repair, be prepared to wait upwards of 3 months to get you car back. My suggestion is to look elsewhere unless you dont mind the wait. They do good work but the wait is unacceptable. The owner Jerry has transferred ownership to his son but even that hasnt improved things. They are a progressive insurance repair center. That is their main focus. I cant state this enough.

They always pay attention to detail and deliver first class quality.

Jerrys attention to detail is amazing

Horrible experience. Its what nightmares were made of. Progressive convinced me to let them take it to their shop. Vehicle kept missing promise times. When i finally got my car back, nearly a month later, it was horribly done.The hood was half assed painted, not even the right shade of red, paint was pebbled. The hood was barely attached. Wiper switch was wired backwards, washer system didnt work- though it did right after the accident. There was red spray paint on my tires and window. Inside my vehicle was littered with dog foot prints and parts bags, some even with parts in them. The WHOLE inside of the vehicle had been trashed. The dash had oil over it, windows had been left down and had RAINED in my car. The instrument cluster looked like a dog had wiped its nose all over the cluster and the car, even the inside of the windows had it. I dont own a dog, my windows stay rolled up to keep the car clean.This was a brand new car. I maintain it religiously. Its my pride and joy and this shop completely trashed the whole vehicle. When I went back to have them fix the issues, they barely even offered an apology. Completely unacceptable from a customer service stand point. A couple weeks after that I got my car back again after they repainted it, barely had even wiped down the interior, they hadnt even detailed it after all the damage they caused. The only thing positive is I had gotten some new wheels for my car and the paint was flaking- the owner re painted them from what looks like an apology. I appreciate what the owner did, trying to make up for it. But it was unbelievable. If it hadnt happened to my own baby I would never have believed it. Never once in my life have I seen worse service and lack of taking responsibility. My car still has oil on the trim pieces from it. The bumper still isnt tightened down correctly.I would never ever refer anyone here, not even someone I hated. If i could give custom auto zero stars I would. Im still shocked it even happened. The job should have been done right the first time, not have to have it repainted 3 times. Whoever the technician was that worked on it clearly didnt even try. Almost seemed like it was on purpose. Never seen anything like it.

Rust in windshield frame and broken panels that they just used adhesive to tape back on after replacing my windshield? Really?! The windshield they installed broke one month after install. I figured it was my fault, no big deal. When I got it replaced, the window shop showed me what they found- it’s a 2017, bought brand new and they decided to just tape panels on instead of replacing. At the time of repairs I was not pleased with their general lack of response and commitment to the repair timeline. But now it’s concerning to see the corners cut in actual repairs.

The entrance is hard to find. Its on the west side of the building. Fancy cars on the inside. Good customer service. Vehicle done when promised.

Excellent customer service. Was very happy with their work. Great job!

My experience with Custom Auto was not what I hoped it would be. The paint match that they gave me was horrible, and they refused to acknowledge it. If you are sent there through progressive insurance, DO NOT let them talk you in to keeping your car. Because I did this I am stuck with a bumper that is clearly a different color from the rest of the car. Avoid this place if you can.

Amazing customer service!!!! I ran over a dead deer and my bumper and condenser got messed up. This guys got it all done in 3 days plus Jerry waved part of my deductible because I was paying out of pocket rental. Im just so greatful that there are still honest and wonderful repair shops like Custome Auto and refinishing! My car looks just like new. YOU HAVE A CUSTOMER FOR LIFE!!!! I AM SOLD!!!! THANK YOU JERRY AND YOUR TEAM!!!!!

This is an absolutely excellent repair shop. This place deserves TEN stars. I have many repair shops around my house and I was some what worry about taking my car to this place 20 miles from my house. First I didnt make there on a Friday and the shop said I can show up before they open on a Saturday to drop off my car. Which was nice of them to do. I walked in that day, the owner was there and he took care of all the paper work. He also ask if everything was ok with my rent a car. I was having problem with that and he called up the rent a car place and took care of everything. After that we talked for about 30mins not even about my car. After walking out of this place, I was way comfortable about having my car at this shop. I picked up my car today and it was just like new, like it was sitting on the showroom floor. They even cleaned my car. I plan on taking my truck to this place real soon.The owner will make sure that you are happy before you ever leave his shop.

Great place to go to get your car fixed!

Great work, very long wait for appointment, but worth it.

Sometimes I wreck my car on purpose, so I can take it 2 custom auto, and get it detailed, ask 4 Sam

They do awesome body work and paint jobs

I had rock chip damage on the front of my car and took it to Custom Auto for repair and repainting. They said that it would take about a week. After two weeks, it still wasnt done. They gave me one excuse after another as to why it wasnt finished. I would not recommend this business to anyone.

Great Service great staff

Awesome service, people and cool cars!

Great work!! And great people!!!

You say your work is guaranteed for life you had my Tacoma for months and the repaint you did on my flames is ruined also you kept a very expensive bottle of crushed pearl that is part of my paint if you truly stand behind your work you will reach out to me and be a man of your words not likely from all the people I have been speaking with but lets see if you are a man or not

Outstanding service and repair

Thank you for working on my car.

Bin trying to contact for over a month paid for my bumper to be repainted because my insurance would not cover paint is chipping after 4 months bad and never return call left hanging