Wonderful quick service. Good price!
This was the best service I have experienced in a long time, the people were very knowledgeable and polite. They were able to diagnose my car problems and explain it to me in a way I could understand. Then the cost was very reasonable compared to other places I had checked out number one in my book thank you pro-Tech rating5
We were traveling when our auto stopped in North Ogden. The tow truck took us to Pro-Tech Automotive Service where Alan immediately helped us. He replaced the alternator and quickly and efficiently got us on our way during a busy Friday afternoon. We appreciate his friendliness and advice. He assured us the NAPA alternator has a nation-wide warranty, and his service is also guaranteed. We recommend his service.
Moved here about two years ago. Needed some service for my truck. Took a chance and I’m so glad I did! You could not ask for better service or care for your vehicle! I don’t go anywhere else unless they recommend that place. Absolutely the best!!!
Allen is fantastic. My car wouldnt start and he got me in same day, did a thorough diagnostic, located the problem, got a part from salt lake, and had me finished up that afternoon...it was incredible. Great price, fantastic service, highly recommend!
This place was amazing!!! Super friendly honest and reliable. I will definitely be going back again.
Super nice guy! Very honest and fast!
Always quick, and they take care of my car
The work was done well and my car runs great. The issue was when the owner called to tell me the price. He refused to tell me what the charge was for until I agreed to let him do the work. When I got the receipt, I see a charge for $95.23 for diagnostic. Any other shop I have been to waives the diagnostic charge if they perform the work. I feel I could have paid less pretty much anywhere else. The charge was $343 to change the spark plugs and wires for my sons car. The dealer charged me $157 for the same thing on my car. Way overpriced. I guess thats why he wouldnt tell me what he was doing.
Came in for emissions, quick and professional
Honest, helpful and knowledgeable.
Yesterday I was recommended to this place for my Emissions, my car failed. I fixed my car issue went back the next day waited an hour for them to open. It was very Bad service the guy was rude I felt like a burden😠 I asked for the tags he claimed I had go to DMV since it originally failed. The business is fair priced very fast but Not Professional at all in my case.Very unsatisfactory
Super fast for emissions! In and out with sticker in hand in 20 minutes. Super friendly, polite and professional.
We love this shop and it’s owner Cal. We have older cars that have needed some maintenance and repairs and Cal has always been honest and extremely helpful with us. Our first repair was a cold call after reading good reviews from others. Having a good mechanic is priceless and we are even luckier to have it just down the road from us.
They were friendly and quick. I needed an emissions check and had a bad experience at 2 local competitors. I would highly recommend them.
I really appreciate the job that Cal and Allen do on my cars they always do a great job at a fair price.
Its a small place, a person would almost miss it. These guys were very friendly and did my emissions pretty fast! I suggest to go see them!
Professional, friendly and fast. After two visits, I highly recommend
Wonderful and reliable service, great deals on emissions test and trustworthy mechanics for vehicle maintenance and repairs. The place I go to when my car needs just about anything!
I gave 5 stars 9 months ago because the service was and still is excellent. Now I am commenting to let everyone know my car still is going, no problems, not even one. Before I came here I took my car to every auto repair place a person can think of, including places in Brigham, every 20 year old thought they knew what they were doing but really had no idea because it would cause the same exact problem later. So finally I took my car here and havent had one problem since then. I would recommend coming here for everyone. These guys know what they are doing and dont just guest. They get the job done. Ill be taking my car only to this place from here on out. My family and friends will be giving this place a try here soon and Im excited to know that their issues will be fixed. Thank you for your excellent service and resolving my issues with my car.
Best auto shop in town. You cant find anyone who is more honest, fair, and amazing with cars. Been going here for years, never had a problem. Never had a vehicle he cant fix! No long waiting, no having to have things fixed twice. He does it fast and he does it right. Give Cal a call, tell him James sent you!
They are always friendly and fast, they work on the things i cant fix myself.
Calvin is an amazing tech, and person to work with. He is always fair and has great pricing! Best shop around
I would trust Mr. Pack with my life. He goes the extra mile to do things the right way. He has done so many things for me that I cant begin to tell you. And dont forget his sons shop at the south side of his shop. Both do quality excellent work. When Mr. Pack works on your car it is like he becomes an extension of the car and they understand each other. I will really miss him when he retires.
Cal is an amazing guy and becomes friends with everyone who walks through the door! He is very honest and does a great service. It’s family owned and operated as well
Great shop! Very trustworthy and high quality. Would recommend highly! Customer service is top notch!
Ive been coming here for years. Referred many friends because of the honest, straight forward way this automotive shop has always done business. No one likes to hear about problems they dont expect but Ive come to learn, you get what you pay for. Its far less expensive getting the right facts up front than chasing your tail with the wrong shop. Pro-Tech is the best Ive ever found!
These people were very unprofessional. they were not knowledgeable in our type of car. Went as far as to say that my husband was not really active military! And when I said I’d make sure to leave feed back online he said that if I wanted to be a keyboard warrior to go ahead! That it didn’t bother him one bit! Obviously his customers are not priority to him!
They replaced the heater core on my Caddy. Did not take too long. Good job
No wait for emissions. Very fast. They also do ever other service for your car other an alignment. Support local business!
Calvin is a fantastic tech, knows his stuff! Great customer service, would highly recommend!
Calvin is a very kind and respectful person, it is always a pleasure doing business with him.
Fast service getting emissions and on the spot renewal.
Absolutely terrible service. will never recommend or do business with these guys again. I wont rant but being rude and disrespectful to mothers and females when the husband isnt present is pathetic. that was my experience in addition to their dishonesty. not surprised by the other one star review story for them.
The business advertised a special for OBD2 emission testing for $22. I took my diesel truck in for a test. The man at the counter said the diesel truck cost $30 because the special was for OBD2 vehicles. I was aware that the diesel vehicles are an OBD2 test as well and asked why it was different. The man advised that the test is an OBD2 but also said it was different. I found this to be untrue as the same equipment and procedure is done for a diesel OBD2 as for a gas vehicle. Just to be sure I called the Weber/Morgan health department and asked them to verify. I was advised the same equipment and procedure is done with a light duty diesel (which my truck is) as well as any gas vehicle which consists of using the analyzer as well as a visual inspection.I feel that the man was dishonest in saying the test was different and wanting to charge more money. Honesty with a auto shop is very important and I find it possible that if they were dishonest on this small issue to make a couple bucks what other issues that may be more lucrative would they be deceptive about? Be wary!!
Got in and out in less than 10 min for emmisions. Great place to do business
Im changing my review because last time was a simple misunderstanding. They did an excellent job this time for me and have always done so for my family.
A great shop, that does great, honest work. Very friendly workers that are dedicated to getting you in and out without any strings attached.
I never got charged for an emission that my codes were not even ready to run yet.
Good prices and service.
The only place I trust to fix my car
Great place, fair prices.
Great service friendly