We were very happy with the service we got at Kwik Lube on 2nd St in Ogden. The customer service was top notch. And they were done very quickly. Weve been going there for about 5 years now and will continue to do so.
Excellent customer service and the technicians know their stuff.Ty was very helpful and Ill be sure to come back.
I am surprised and impressed with the attitudes and integrity of those that work here. This summer has been a very hot one and today was no different. These kind people had been working all day in the heat with hot cars and were all still very friendly, helpful and upbeat.Josh helped me today and deserves special mention. Being in charge of a shift is a big responsibility, not just for running the business, but also for setting the tone and mood of the shift. Josh embodies the friendly, caring, and enthusiastic attitude every customer service position should strive for and fosters these values with his shift; its clear that he cares about those he works with.Beyond the amazing attitudes of everyone there, the quality of service is fantastic. These people clearly care about what they do and want to do things right. Dont be fooled by the location, this shop is stellar. Theyve won my patronage and I encourage you to give them a try too.
I really like this place. I take all of my vehicles here for oil changes and emissions tests, registration renewals.They are very nice and efficient in their services. And I would like to give a shout out to Josh, thanks for your helpfulness and politeness.
Kwik lube was awesome! their staff is super friendly and efficient. they were able to help me with my registration renewal and oil change in no time. Definitely recommend coming here.
This has been one of the best shops i have been to, the integrity of the employees, and the quality work they do is amazing. I have greatly enjoyed being employed with this company.
The place was very busy and I did not see one person not stepping up and trying help each customer. I was in and out for an oil change and emissions in 45 minutes and there were four car ahead of me. Great experience would recommend.
I went for an emissions test on my lunch break around 12pm and while there were a few cars in front of me, it wasnt too busy. Staff were very engaging and friendly- they asked right away how they could help, and many others checked later to make sure I had been helped. The emissions test went quickly and they were efficient in getting my registration renewed and sending me on my way, I was there for about 30 minutes. Overall great experience, very nice people and great help.
These guys are so sweet I will definitely be coming back here from now on. They got me in and out with no trouble and I was able to get my registration renewed within a half hour and get on the road again. Definitely go here these guys rock!
Super nice folks!Got me in and out pretty quick for an inspection and on the spot renewal.Thank you! 😎
Amazing staff, fast, efficient and experienced. Needed emissions done and by 8:15 am they had already finished 3 customers. Met a local that has lived there over 65 years and if he goes there, well you better follow suit. Its like finding, ye ole secret watering hole. Simply go there and find out yourself. Thanks Josh!
This place is so great! Im used to being treated less-than at other shops. I had my 8 year old with me when I came in to get my emissions done. We were instantly greeted before even getting out of the vehicle. Although they got busy pretty quickly, they were still very fast. The manager is fantastic!! He made conversation with not only me but my child as well. Everyone was super friendly and were constantly making sure everyone in the store had been helped already. Services were explained in ways I could understand and prices were also mentioned before doing anything to my vehicle. I will continue to bring my car in for any needs I may have. Highly highly recommended!
So friendly! So quick! And clean! Their persons were clean, the store/waiting area clean, the garage clean! So nice to be there!
Josh and the rest of the crew of this business are very professional and did the work in a timely manner. I appreciate them and will always bring my vehicles here.
It was awesome. There was a lot of customers. But I was in and out in an hour. Josh was the nicest person. Thanks so much for a great day.
These guys were great. Quick to do my emissions and on the spot registration. They were friendly and personable which is nice. Definitely nice that they explain things to everyone and are not condescending when doing so like other auto shops have been. I will continue to bring my vehicles here.
I had my emissions testing and on the spot renewal done here today. They took less than 30 minutes and the staff were incredibly friendly and professional. The waiting room was packed and I still made it on and out of there faster than any other business. I will definitely be returning!
Emissions test was quick, easy and cheap. I spent less than 30 minutes there. Staff was friendly
Best place around!! One of the guts, Josh, was sort helpful. Carrying, informative. Thanks you guys!!
Luis was so very helpful curious and professional....not to mention the first class customer service from the most beautiful technician Ive ever seen Vega....she was excellent and so delightful....overall best place in Ogden UT to get your car lubed and legal for the road and much more....I recommend them to everyone and will always bring my vehicle to them from now on....you should too!
The guys here are great to work with! They work on all my vehicles, I trust them and their expertise. Ray and Josh really know how to take care of their customers!
Great friendly customer service. Kwik service. 😁
Josh and Luis were very busy the afternoon I came in but they got my car into the bay for an oil change quickly. Seeing how busy they were, I figured they might just do the change as fast as possible and get to their other customers. However, Luis not only changed the oil but checked all the fluids. They came to me with some recommendations and displayed excellent customer service (not pushy or condescending) as they helped maintain my car.
Went to the location on 2nd street in Ogden Utah. I was greeted before my car was in park, they immediately took my car into the garage with no wait. The manager came to talk to me about what oil my car would need and the pricing. He answered all the questions I had understanding that I was not very knowledgeable about my own car. Within 20 minutes they brought out my car vacuumed and glass looking immaculate. I stopped in for an oil change and felt like they went above and beyond to take care of my car for a good price. I have been coming to this location for years feeling like they have always taken care of me but the new manager I met for the first time today really went above and beyond!!
These guys are great! I only had to wait 20-25 minutes.
Pulled up for my emission, no one around. Attended came out and asked to pull to second bay. I pulled into the stall as I have done at other mechanics shops and the girl came up to tell me she will probably get in trouble for me pulling in the bay. At this time my instincts said to leave but I walk inside. Large, loud gentleman asks what he could help with. I said, I need emissions completed and he proceeds to scold me, in front of other customers, for pulling into the bay. At this point, I say thank you and I will take my business elsewhere. Never been to this location before and highly unlikely I will ever go there again. Very unprofessional and I feel bad for employees as obviously this guy is hard to work with.
We like to support small businesses; so this is why we took our vehicles to Kwik Lube for state emissions and registration. They were Kwik with the service; but we were concerned about their lack of cleanliness (covers for drivers seat, wiping down high use surfaces & we saw no sanitizer.) Not all employees wore masks and the very small waiting room became crowded--no safe distancing. Its a good thing the two of us were wearing masks and have been vaccinated.We may go back, but its doubtful!Sorry about the unfavorable review.😟
Friendly and amazing staff! Wyatt, Bob, Luis, and Ty worked on both my mom and Is cars in an hour and I even had a friendly chat with 3 of them about the video game character on my keychain. Didnt up-sell me anything and even caught something on my receipt that needed to be refunded before I even noticed. Great service. 10/10 would come again 👌🏻
These guys are the best, in every aspect of the business!
I love going here they are so friendly and very helpful. They explained things to us and showed us how to fox it since it was an easy fix.
Came in for an emissions test today and they got me in and out lightning fast. Very professional and kind employees. They did their job to the T and they did it well. Will be coming here from now on and would recommend them for anyone looking for a shop to take there car to.
Absolutely terrible! I went here to get a simple emissions test done after getting some work done at the dealer. The dealer installed a new overlay wiring harness for an electrical module (there was a service bulletin for this repair) and the mechanics here told me that they could not pass it because it looked like it was aftermarket?? I told them the dealer did it and I even had receipts to prove that it is a factory part. They then told me to they could not communicate through my obd2 port and said that it looked tampered with. (This is a completely stock truck) I took my truck to the dealership and told them about the issues and what do you know they passed it first try. Will never take a vehicle here again. terrible customer service and uneducated, unfriendly mechanics. I feel robbed and like I wasted my time. AVOID THIS SHOP AT ALL COSTS!!!!
Professional service but I waited over 5 minutes before someone talking to me
This place is very Thorough and the techs know what their doing
The crew was really kind and they got my car done quickly despite being busy. I asked them if they could check a couple things too and they did it throughly. Josh was very kind and fun to interact with. I highly suggest going here 😁
Awesome dudes who take care of you and your vehicle. Recommend for sure.
Nothing but good to say about Kwik lube. Always take care of me, great price for a 15qt full synthetic diesel oil change . Recently had them do a full service on my truck and it didnt break the bank.
I recently went there to get my emissions done. I paid $30 for the service. I was told I failed due to the tuner that was present in the truck. I waited 50 minutes for this information when it was obvious the moment they got in the truck. I went to a neighboring shop and was told that the Edge tuner was legal not just in Weber County but in all 50 states. I guess they got me for $30 and an hour of my time!
They used synthetic oil at a higher cost with out asking me. Also, it says on the paperwork that they vacuumed the car. Nothing was vacuumed. It makes me wonder what else they forgot to do. We wont be going there again.
They were super helpful and very fast! I was in and out within 30 minutes. Josh was very professional and informative - highly recommend!
Friendly service and quick. One stop inspection and registration is great!
Very friendly staff and great to work with
They were incredibly fast and professional. The lobby was clean, the car was vacuumed, and they were an overall joy to work with. I have had too many bad experiences in the past and they now have a customer for life.
Got me in quick for an emissions. Have been friendly the couple times I have been there. Seemed like they cared about me and my car.Thanks.
Not only is this place close to my house, the guys here are always so nice and amazing to work with. Juan in particular went out of his way to help me when my Geo Metro failed emissions for the second time. He offered me advice on what I should do and even offered to help me with it if I needed which really made my day. He didnt have to help me at all past the emissions test but he did and I really appreciated it. I dont normally leave reviews but I was just to taken aback by his willingness to help that I thought I would share my experience with this awesome place. :)
Awesome service every time!
I will be using these guys from here on out they are very fast and friendly very professional and very knowledgeable I will refer these guys to anyone that I come across thanks for being amazing
The staff are excellent and keep you up to the minute on issues as they find them. They are quick and professional, plus they provide the opportunity to renew vehicle registration on the spot. I highly recommend this location.
Very personable staff, great customer service! I was in and out in 10 minutes, and they went above and beyond to help me out.
Very long wait. Two people came in a good 10 to 20 minutes after me and got done before me. They seems very disorganized. I was still patient with the bad service but most likely wont be back.
Rudest men in ogden.Came in for a saftey and emmissions and was questioned by 2 different workers as to why I needed saftey. I was told by the state I needed it done in order to get my title. The man argued with me then told me to take it somewhere else. I have never been treated with such disrespect and cruelty in my life. Over asking for a saftey test..
These guys were busy yesterday I got my emissions and they did a good job as fast as they could people check it out
The service was quick, professional, and they do a great job. Even though they had some people walk out on them and they were getting slammed, the courtesy and service were top rate. Best oil change experience I have had.
Unprofessional and extreamly rude.I went in to get my emmissions and saftey done so I could get my title and registration. I was told by the dmv to get them done. Since my car was recently in an accident and I just moved here from out of state.All the men wanted to do is question me and tell me I didnt need a saftey test. When I insisted that the state wants it. And will they just do it.Instead of just doin the tests the guy wanted to keep arguing with me. When I got tired if being treated like Im dumb I blew up.I was told to take my business somewhere else. And I did. I will never spend 1 dime in that business. I took off work early to get this done and this is how I was treated. I had to scramble to find another place.
We have been loyal customers for 5 plus years. We have never had any problems before. Today took in 1 of 6 vehicles we take in for the oil change. It uses syntheric last time I paíd I believe around $80 today was over $100. Then they refused my coupon which is on their website. And I have always used. All the lady said was. They should have been deleted at the beginning of January and were not, and walked out of office. They would not honor the coupon. Not event an apology. Wasnt so much the coupon it was the more the attitude the lady gave. After 5 years plus of being loyal customers, we will now find somewhere else to go.UPDATE:The new manager Juan called. Hr apologized on behalf of owner and said all coupons will be honored. And the lady will not be there. With that we will continúe our business there. Thank you Kwik Lube
Did a great job.
This place is great! Was quick! Everyone was very polite and friendly.
My wife went in for a routine oil change. The attendant asked her if she wanted to use synthetic oil to which she replied that she did not. When the service concluded the attendant charged her $80 for synthetic and told her the car requires synthetic oil, WHICH IT DOES NOT. I have five vehicles in my driveway that I have faithfully taken to this business. But I will no longer support a business that takes advantage of women like this. Avoid this place!
I took my Buick in there today to have it serviced.I’m not sure if they put in synthetic oil or regular oil that car should have synthetic.When I questioned them about it they thought it had the synthetic but the price reflected regular oil and the sticker in the window reflects regular oil which doesn’t get as many miles as synthetic oil.They were very unprofessional they did not vacuum the car they did not clean the windows they did not even check the air filter.I have been here before and they did a great Job but this time it was terrible not sure if I’ll be back or not
Great service, friendly staff. The only problem I had is the employees did not wear face masks. I will not be back until they start wearing them, other than that great service!
Very good information from everyone there. Very fast and spot on for getting our car re registered and paying sales tax
Poor management.Owners are horrible to their employees.I would not bring your car here!!!!
The service is always excellent. Friendly, efficient & prompt. I would recommend this business!
Amazing! They work hard and get the job done right!! Highly recommend this place!!
Love the guys here very personable!
They were pretty busy, and it took them an extra few minutes since somebody hadnt bothered to fill in paperwork beforehand. Otherwise, no complaints, and the front desk guy was personable
Nice to work with. Didnt have to wait too long.
I prefer going to these guys, than anywhere else. From oil changes to emissions, and they are close to my house. Im in and out, alot quicker than other places. Good prices and quality service.
Kwik lube is fast and efficient, they have taken care of all my car needs when ever I needed something done.
Very slow service. Took over an hour for an oil change. You
They always seem to be quicker and better than Jiffy Lube. And they dont try to upsell you on every little thing. I have been going here for years and have been mostly pleased.
Great service by great dudes. I wont go anywhere else now that braketime Bob is on the straight and narrow.
They no longer honor the coupons posted on their website, seemed under-staffed/ over-worked, and a long wait time. Too bad because Ive gone there for years for my car service, but I wont go back.
Josh was amazingly efficient in handling incoming calls and exempt in house customer service! I will always go to this location for all of my needs.
Did not attach my front skid plate properly after an oil change. I had all of fun of having it come off on the freeway and having to get on the ground in 90 degree weather to troubleshoot on the side of the road. So far I have waited over a month for them to replace the bolts. This has been one of the worst experiences Ive ever had with any business.
Went in for an inspection on my UTV ran into issues with their computer, Cody and Juan figured it out and took care of me. Will be back and will refer my friends on the mountain and all around town. Its so refreshing to have problem solvers take care of things!
Great service good people
Even though my vehicle did not pass they were quick, friendly, professional.
After stopping at 2 different Jiffy Lubes, I headed over to Kwik Lube for an emissions test. These guys were super busy but for a good reason, because they are truly fast! I was in and out for an emissions test in about 30 minutes and they were way busy. I was beyond impressed. Jiffy Lube told me it would be 1.5 hours and they had an open bay with no cars in front of me. Thanks for the great service!
Went in for an emissions test and they threw in the vin verification no charge. Quick and painless and all the people that work there are all very friendly.
Just had my RZR inspected. Excellent service and they handled problems that popped up. Highly recommended.... thx Juan and Cody. Above and beyond!
Fast, great service! I highly recommend
Everyone was super nice and knowledgeable, will be returning !
I came for an emissions test and they completed this promptly and professionally. I would definitely come back again and recommend this location to anyone.
Quick at getting my emissions done, love the on the spot renewal option.. and pretty friendly guys.
I tried this place for the first time today and I am very pleased with my experience! Steve and Frank were both working and they seemed very professional, on top of what they were doing, quick and efficient. Steve was the one that helped me and I think he did an amazing job and also helped me with some information on my kayak which I think was very kind of him.I will definitely make this my new “go to” !
Cody the manager is nice and my service was about 10 minutes and I was done.
Incredible friendly staff! I bring my smart car here and they are the best around, giving great advice and other info. Great prices too!
Service from gents. Go here
Good luck.
Amazing service. They are always quick, professional and polite. They take the time to explain any questions you may have and have great deals.
Customer service was amazing and they were very helpful!
These guys are awesome. They got me right in late on a Friday afternoon. They did more than just an oil change by actually checking all of the fluids on my big box work truck. I’ve taken my truck to other places for a lube oil and filter and only got a basic oil change. If these guys hadn’t been diligent and knowledgeable they would never have found that my rear differential was dangerously low. They filled it back to where it should be and I was on my way in no time.
Horrible! Someone stole out of my car! Talk about a petty place to go.
I have gone here for years, but this last time, had full service synthetic oil change and car not vacuumed and my radiator not checked and was low. Wont go there again, guts were too busy laughing and playing around
Quick in and out. Loved that they cleaned up the Windows and the floors. They didnt try to upsell...great job.
Awesome great place
Went in for an oil change and these guys are by far the best! They earn the kwik in their name they even cleaned my car while they were changing the oil
Manager never showed up. Had 1 employee there. With about 10 cars in line. He was trying to get ahold of the manager to open it up. He tried hard but nobody was answering his calls.