Needed to replace my broken box-springs. Was not pressured to buying anything other than that, found what I needed and was on my way 15 minutes after entering! Delivery was super fast and smooth! Ill be back in a few years when my mattress needs replacing!
Quinton was so helpful in helping us choose a new mattress! He was very knowledgeable in the different types of mattresses and what would be best for us based on how firm we wanted it and keeping it within the amount we wanted to spend. He also made sure we knew about their satisfaction guarantee policy so that we could come exchange it if the mattress doesn’t work for us. He wasn’t pushy or trying to upset us at all! I would I definitely recommend using him if you’re looking to get a new mattress!
Havent purchased a mattress yet, but Christopher was very helpful, friendly, and knowledgeable on the mattresses. We were also grateful for how nice and patient he was with our 3 crazy and loud kids. He was able to give us good information on all the different beds help us find a good fit. We didnt meet any of the other workers there, but we definitely recommend going to Chris!
We needed a new bed, so we went to this store. Dennis greeted us and gave us some fantastic help. He guided us through the process of finding what our sleep needs are and gave us some great information. He is very knowledgeable and helped us to find the right bed and to get one we could afford. We would recommend him and Mattress Firm to everyone.
It was great dealing with Chris. He is very knowledgeable and patient even though I havent bought a bed yet. I do plan on going there to purchase very soon.
The guy at the front desk was awesome! Forget his name but he had dreadlocks and tall! Great service .
I love that when we walked in, they were so helpful. They helped us to figure out what kind of mattress, etc we like. What I really liked was that they wanted to figure out what we like first and didn’t ask about budget. They really cared about making us comfortable. We were not pressured into buying anything we didn’t like. Dennis was super helpful in trying to make our budget work for what we wanted. It was a very pleasant experience.
Great location! outstanding and caring staff
Chris, our sales associate, was very informative and knew his products very well. He could tell what mattress my wife and I would like by just looking at us. I could tell he was very passionate about his job, almost as if he cared more about my sleep then I actually did.
When my girlfriend and I went there to look at mattresses, we met Riki. She was very polite and made sure we bought the right bed. Riki is an amazing lady. She went way behond to help us out. I recommend going to this one for a bed and ask for Riki
Brennan Brown from Logan was working in the Riverdale store when we came in today and was by far the best salesman we have ever worked with, he was kind, patient and made sure he got us the perfect mattress.. our 2 year old fell down while sitting on a chair and bit through his lip and Brennan was quick to make sure he was okay and making sure we had everything to help him.. he is a great asset to mattress firm, we couldn’t thank him enough for all his help and we hope to get to work with him again one day!
Keith was the best to work with! He was so patient, took his time to really explain our options, and listened to our concerns and needs. Keith wasn’t pushy and didn’t make us feel pressured or rushed into a purchase. He deserves all of the praise! Thanks Keith!
First time customer. Dennis provided excellent service. Well see how it goes after the purchase;)
This particular location gets 5/5 stars from me. Chris is an excellent manager and helped us choose beds right for us. He was not a pushy salesperson and was patient and just fine with us turning options down or asking for cheaper options.However, while wanting to purchase a $9,000 bed, their crediting options only offered us $6,500 despite having excellent credit (850+) requiring us to put $2,000 down. We declined. So I am docking only 1 star due to the frustration it is to get sufficient financing for expensive beds.
Our sales associate was Quinton Pearson. He was absolutely amazing from the moment we walked in! He introduced himself in a very professional manner. We told him our budget and he helped us stay in the budget we set within reason and made the entire process quick, easy, and painless. I highly recommend him as your sales associate! The store was clean and overall it was a great experience!
Fantastic experience! Dennis was awesome and helped us find our perfect bed. Would definitely recommend purchasing a mattress here to anyone!
Chris Barnes has got to be your best asset. My first experience buying a bed for myself was phenomenal but the second experience buying beds for my kids was the icing on the top. I’ve never had someone treat my kids like family while they get to jump around trying beds for themselves in which they absolutely loved doing! Chris had a smile on his face the whole time and I have followed him from location to location due to his amazing customer service. Wherever he goes I will be sure to follow!
They were very helpful! I needed two mattresses for my truck and didnt have to run all over town. Great service and prices!
Quinton was extremely helpful. When we first bought our mattress from a different location we had a not-so-great experience. When we went back Quinton helped us feel understood and more educated on what will make our sleep better. He made sure everything was explained well and taken care of. We left feeling very satisfied.
I dont usually leave reviews but I had an amazing experience here. Quinton was our rep and he took the time to find what we liked and made the buying experience smooth. There was no pressure and we are very happy with what we got! I recommend this place to anyone looking for a great mattress buying experience!
The man who helped me was knowledgeable, helpful, and patient. I would definitely recommend Mattress Firm.
Excellent time looking for the perfect mattress using the Mattress Matcher. Chris was an amazing help in picking out the perfect mattress. Will most definitely recommend to friends and family.
Dennis is amazing at what he does he asked my daughter so many questions on her sleep from medical issues to which side she sleeps on to get her as comfortable as possible then asked me how much I could spend he did fantastic getting us the best we could afford I will be going to him when I upgrade my own bed I give this business an A+ I can’t wait to go back and get myself I new bed.
Dan was very helpful and got us exactly what we needed and even made it possible for us to pick up the next day. Excellent customer service and will definitely seek Dan out for future services.
Daniel the salesman was very helpful in picking the options that would best fit my needs!Si far Im pleased with the service I’ve received!Waiting for delivery and set up this afternoon.So we’ll see how that goes.
Dan was very helpful during my experience here at mattress firm. Helped us out with the price, and delivery! 10/10!
Great selection. Store manager Dennis is very knowledgeable and helpful. Stayed in my price range with no pressure to buy. Loved it! Will be a returning customer!
This location is great! The store is a little smaller than other Mattress Firms but the staff is always exceptional! We just purchased mattress #5 from them (we have a large family). They happily worked with us and cut us a deal after our best mattress (which was purchased through them) broke down too quickly but could not be replaced via the warranty.We always feel appreciated as customers when we shop there. They are practical, like to work within your budget to the best of their ability, very helpful, knowledgeable, and patient.A lot of other places would keep my business better if they took the customer service approach this location does. We don’t bother looking for our mattresses anywhere else.
Chris was amazing! We went in just to get ideas of what we liked, but we specified we would not be purchasing anything. Chris was still awesome and helped us out through a whole process of finding what we liked. We ended up making a huge purchase! The mattress sold itself, but Chris was friendly, educational, and genuine.The store was clean and was following COVID-19 guidelines. We felt safe, welcome, and valued. We didn’t feel like a customer, but we felt like friends.It was the best experience!
Walked in and right away was greeted by associate. Asked me what I was looking for and was polite and very friendly. Quick quality service at this location and killer deals provided.
Such a stress free buying experience. Tried several different mattresses and found the perfect one! Can’t wait for my new bed and a good night sleep.
Excellent service and support. We were able to buy two new queen size mattresses for half off.
Mattress shopping NEEDS to be done in person and Mattress Firm is the place to go! Dan, the mattress man, was awesome to work with, he was very professional and at the same time made our experience fun. He was very knowledgeable and he definitely hooked it up. We will never do online mattress shopping again - always going to Mattress Firm!
We went into the Riverdale location with a couple pictures of mattresses we were interested. We were greeted right away. I showed the pictures and he showed us both. He explained that the less expensive one we were interested in was on backorder and wouldnt be here in time. So he found us an even better mattress at not much more.Excellent customer service!
We purchased a new mattress and adjustable base from Mattress Firm in Riverdale Utah. Riki was awesome to work with and super helpful. For sure we would shop there again.
The team at Mattress Firm head been good to deal with. We had a lot of questions, concerns, and needed to get help for our sleep. I feel we found these and thing we hadnt even considered. We are very happy with what w found.
The Manager was super polite and knowledgeable about the purple mattress. Not only was he able to eat what we were looking at paying for a sleep number bed but he beat the price by a pretty decent Margin. I would Highly recommend this shop for anyone looking to get a new bed!
Riki was absolutely amazing. Customer service 1000/10. She was able to help us pick out our first (bought) bed, gave amazing advice when discussing options and just had a fantastic personality. We got everything we wanted plus some working with her. I cannot recommend her enough if you ever visit!
Riki and Dan were the best ever! I came in with a certain budget and have been sleeping on an air mattress for three years due to not having enough funds after my husband passed away, to buy a new bed. Dan was so awesome and showed me many options in my price point and said “we need to get you off that air mattress”! They were both very professional and now I can’t wait for this Sunday when my new bed is delivered! Thank you Riki and Dan and Mattress Firm! Best place ever!
Chris was a great salesman. Very educated and very patient. Helped us make the best decision for us. Also had a wide selection of mattresses.
I have had the pleasure of doing business with Mattress Firm several times at different locations over the past five years. I have always been happy with the service they provide, however, the Riverdale location has exceptional staff that have always gone above and beyond to address my needs. Thank you!
Yesterday, I went into Mattress Firm looking for a replacement for a box bed I had purchased online. Even when doing the research before buying, I found that there was no replacement for trying real beds in a store. Chris, the associate that helped me was fun, smart, and easy to work with! I am a detail and feature oriented shopper. Christopher was able to answer all of my questions with ease. He was able to provide me excellent savings, fantastic service and a great overall experience. I am a very very happy shopper! I cant wait for my new purple mattress, adjustable base, and bedding set to be delivered! 😊Thank you for all your help Chris!
Ricki at the Riverdale location is amazing! She was so helpful to us. She is the reason we bought our mattress at this store. We tried so many mattresses and she took the time, which was many hours to find us one in our price range.
Amazing service!!! Dennis needs a raise .. he was excellent I was in and out 5 minutes.. 4 mattresses. I can’t say how grateful I am. Thank you so much I will always recommend the location I went to in Riverdale UT.
I went in and explained how terribly I have been sleeping for quite some time. Dennis listened to all the things I was looking for to get a better nights sleep and found the perfect bed to me. He helped me figure out financing options that worked for me and before I knew it, I am not a proud owner of a bed I have dreamed about owning for years! I cant wait until it is delivered tomorrow.
Talk to Chris, great guy and took care of us and our sleeping needs
Dennis was very knowledgeable and helpful as we searched for the right mattress for us. He gave us a great deal on our mattress and helped throughout the delivery process.
Great service! Great price. Awesome no pressure to purchase experience. The manager there is a great guy.
Really awesome experience. We saw signs for their sale and decided to check them out we ended up working with the manager Dennis who hooked us up with a great deal! Would recommend this place to anyone.
My wife and I truly appreciated the assistance that we received from Dennis very informative and yet not pushy. He evaluated our needs and provided what we feel will be a sleep experience that we desire..! Even met our price range..!!
Really helpful in helping my find the right mattress for my side sleeping needs. Have options to help accommodate my financial situation and I dont have to settle for something I know Ill hate to sleep on. Thank you
We have looked at different stores but didnt buy until going into Riverdale store. Quinton took such good care of us we couldnt resist. He was so knowledgeable and personable. He could discern our needs and wants. He allowed us to study pro cons less expensive and better quality without pushing us. He let us alone to study out by ourselves and answered all questions intelligently. He gave us the best deal he could...black Friday. Best salesman ever. Will wait to check out bed when it arrives....
I normally hate going into places that have a sales person... However, we worked with CHRIS and he was awesome ! Very knowledgeable, kind and not pushy ! Got us our beds the very next day. Great customerservice !
Professional. Honest. Requested item was located and held at another Mattress Firm store. Smooth purchase.
I was surprised and impressed with how thorough and helpful they were In helping us try out and choose the right mattress setup for us. I’ve bought many mattresses in my life but never received as much helpful insight and support as I received here.
Levi was very attentive and willing to consider a lower price for the twin mattress we purchased.
We were greeted by Dennis. He was very knowledgeable and had all the answers to our questions. We didn’t feel rushed or pushed to buy something that wasn’t for us. We ended up making a couple of trips there before we purchased our mattress and was helped each time.
I ordered a mattress via phone to the Riverdale store. So easy. Quentin answered all my questions and was able to get the mattress I wanted sent over from another of their stores. Great price. Excellent service!
Quinten and his team hands down offer the best mattress shopping experience in town. Knowledgeable, polite, quick and professional. The guys can get you in to the mattress you want with offers for any budget. Not once was I under sold do to a lack of funds. I had a budget and the mattress I wanted and they made it work for my pocket book.
They were very polite and courteous, going through every bed near my price range. They were also wearing masks instead of residing like those in Mattress Warehouse. They got me my mattress in a quick and timely manner. I have nothing to say but good things about my purchase.
Best deals! Dan is a great salesman. Thanks Dan.
Most pleasant experience I’ve ever had making what I consider, a large purchase. Purchased the Tempur Pedic Hybrid breeze and fancy base with bells and whistles! I can not say enough fabulous rave review for Quentin Pearson, he is FANTASTIC! Very knowledgeable, personable, interesting, professional, active listening and over all a great guy. Highly recommend shopping at Mattress Firm Riverdale Utah. Product in stock and will be delivered Tuesday, purchased Saturday prior.
Quinton at mattress firm went above and beyond to take his time and figure out what suited me best. He had my satisfaction in mind and wanted to make sure that I was getting what I needed. He was knowledgeable and explained different aspects of each mattress. I would highly recommend them!
I was so indecisive and Chris, the young man that helped me was so patient and helpful. He did everything he could to make sure that I had exactly what I needed at the right price for my budget. Shout out to Chris “YOU ARE AWESOME “. Thank you
Chris is a rockstar! We were only in the store for a minute or two before he jumped in too give us the best customer service that we have received in years. He started by assessing our needs and wants... treated us with respect... and went the extra mile in every way. We both appreciated his genuine desire to help in every way.We both are often turned off “pushy” sales reps. Chris was not pushy at all. Chris is very authentic and helped us greatly by his vast knowledge in all the different brands & products.
Salesman was very friendly knowledgeable. I did not feel rushed or pressured to buy. I ended up buying a mattress that meets my wifes needs.
I bought a bed from Mattress Firm but it was too soft for me they really work with me to get a new mattress I can afford I really appreciate Dennis he was so professional cuz I was a little bit frustrated but he was calm and patient with me had a great shopping experience definitely would buy other mattresses for my home there
I DID NOT go into mattress firm expecting to buy a mattress. Now, I know how ridiculous that may sound, but really. We were given a king memory foam mattress and I was in search of a mattress topper that would help cool us off because it sleeps way too hot and we wake up sweating every night. Christopher Dwayne was very knowledgeable and helped us understand why our current mattress might be too hot and how adding a cooling mattress topper may not help if the mattress is too soft and enveloping. He didn’t pressure me into purchasing a mattress but after laying on a couple of his top cooling mattresses I decided I was just tired of being tired and I couldn’t beat the 120 full refund guarantee and left 20 minutes later having ordered a new Mattress! He asked questions to understand what it was that I needed and considered my partner at home and the budget I had in mind before helping me make this big decision. I feel protected because of the guarantee, and more knowledgeable because of this experience!
Friendly knowledgeable staff didn’t try to over sell
Christopher was very kind and informative. He was not pushy and let us make a great decision on a new mattress.
Sales rep was awesome in providing me with the information I needed. Not pushy! Very patient as I am a slow decision maker! Really helped me get the best deal possible. I bought a purple and initially questioned whether I should buy from the store. I am SO GLAD that I did!
Chris was super helpful and helped my family get the best deal! I highly recommend going to see him!
Im so happy I stopped by this store today. This store is awesome, ordered the bed of my dreams, the salesman, Chris was so very helpful. The prices were great, store had a wide selection of very nice beds, go look for yourself, Im sure if you have special request for extra soft, extra firm, they have every size & every kind. For great price! Thank you, Chris & Mattress Firm!
This store is amazing!!!!! My husband and I had a horrible experience with the online ordering we were sent beds that we didn’t want. If you want to sleep on brick board go ahead and order online. We went to Riverdale and Dennis he is the manager he got our family in some amazing mattress at a reasonable price. Thank you so much for the hard work and amazing beds!! I highly recommend this store and ask for Dennis!!
Needed to get a new bed for me and my wife we have had are bed for 5 years so we decided to go to Mattress Firm to see what they had the salesman was very helpful and very knowledgeable let us check out all the beds found us our best rate and we ended up getting a purple.
Stopped in to check out a bed Ive been window shopping. Service and professionalism was right on point without being pushy. The very young sales person was very seasoned and equally professional. Because of this, his sincere commitment to his product line, (understood the technology as well as health benefits) and his respect towards my wife and I (gave us info, left for us to sample and chat, gave us more info, left etc) he actually earned my business. Then when I compared product pricing elsewhere, they were absolutely competitive! This particular store and this young salesman (Quinton) earned my trust, respect and business. I would highly recommend!
Extremely helpful in finding the right mattress meet my needs in a price range I was comfortable with. Great experience!!
The store manager at this location made getting a new mattress for my son a very easy experience! While they did not have the mattress we needed to pick-up same day in this store, he gave me clear directions to the warehouse location just down the street to pick up the mattress. He got us the price point we needed and notified the other store that we were en route so the mattress was waiting for us when we arrived. All staff members at both locations were very friendly and helpful. Thank you!
I had a smooth and informative visit with Chris Williams at the Riverdale store and am so happy I decided to go in and talk with him. I was worried with covid that it would be stressful but they are sanitizing and wearing masks which was comforting. Chris was super knowledgeable and got me a great deal with all the promotions going on for Black Friday. I’m so excited for my bed to come tomorrow and get a good nights rest! Thanks so much Chris for making this stressful process easy and comforting all my concerns and worries.
Chris did a great job of being eager to help, but not being pushy. Was able to walk us through the large selection and found us a deal we were really surprised by. Very impressed and happy with our experience there!
The day I went into mattress firm I was not expecting to even buy a mattress the only reason I went in and was I saw some sale signs at the end of the year clearance and I was just curious because I have and unfortunately landed on a twin mattress my daughter and her husband were expecting their 1st child and shes type one diabetes and they had a terrible mattress so I was more than happy to give up my expensive $2500 pillow top mattress but with that sad I was thinking Id be OK on her temper peedick twin that she was saving for her child and that ended up being the worst matricide that were slept on seriously it was so firm my back hurt every night I almost fell off every night and so with that said I went in with the intention of just looking but your sales reps are amazing they know their stuff and I ended up buying a mattress Box Springs frayne and setting up a delivery date because Im in the process of moving and I was able to use my stimulus check on it and I just made me very happy so you rock mattress firm you rock and I would highly recommend mattress firm to all my friends and family so anyway I hope you get this message and I will see 1 the 3rd to finalize all of my delivery stuff so thanks again Mary
Fantastic experience. The store was very clean, employees were courteous, and social distancing measures were in practice. We were immediately greeted and asked if we already knew what we were looking for or if we would like assistance. Our associate, Dakel, explained that our comfort would be key, and kept our budget at the forefront of the conversation. He was very knowledgeable when helping us compare products and maintained professional demeanor, even as my partner and I flopped on various mattresses and shared banter. Highly recommend stopping in if your in the market for a high quality product that won’t break the bank.
The Mattress Firm is an awesome place to start your great search for comfort. We walked in thinking oh well just lay on every matress till one feels right. Which wasnt bad... But Dennis took the time to explain the materials of the most comfortable mattresses cheap and expensive. We walked out very excited for our new mattress, so thank you for your help!!
Our salesperson Chris Williams was the best. He went over all the different things we were looking for in a new mattress and set us up with the perfect one. Super friendly, professional, and excellent customer service. I would recommend him to anyone looking for a better night sleep.
Very knowledgable re:products and sleep needs
Brady was very helpful and informative. It was our first time visit the store and we were treated well. Great job!
We went into the store looking for one style of mattress. We were greeted by the salesman ( face coverings and maintained all COVID protocols)No pressure at all, gave us very good information that we asked for. We left with a far better mattress at a cost that made us smile.Great store, great sales, great experience12 out of 10
They made my first Mattress buying experience super quick and easy. Dennis was really personable and knowledgeable. If you’re looking for good deals, great service and a good selection, Mattress Firm Riverdale is the place to go.
Only one star because I cant go lower. By far one of the worst experiences ever. No integrity whatsoever. We were first told the frame we wanted wasnt made the way we wanted it, (so wed have to stay with the more expensive frame) then told the same thing again by another employee. That was a lie, we are getting the frame we wanted to begin with. We were also told theyd call us when it came in, nope I had to call to find out it was in. We were told theyd bring it out and set it up, no charge was mentioned until later when we went to make payment arrangements (the same time we were told the frame we wanted is in fact available). The day before I went in to make the arrangements I had spoken with someone over the phone and was told they would work something out with the fee. Another lie. When I went to make arrangements someone else, who had been told about the situation, told us no we have to pay the full price to have it set up. He also said hed knock $100 off our mattress to match the ongoing sale. He only did that on paper, didnt actually take anything off the price. Well see if they bother calling when it comes in, I was also told theyd deliver it the same day. It is supposed to be this Saturday.
Christopher is an amazing guy.
Went into the mattress firm on Riverdale today and we had a great experience. Dennis was very helpful and help us pick out the right mattress combination for our needs. He was very patient with us and worked with us to get the best deal possible. Make sure if you go into the mattress firm on Riverdale that you talk to Dennis cause he will hook you up with a great deal
We had excellent service tonight from Chris. We felt like he educated us on all our options of mattresses as well as adjustable frames. We didnt feel like our experience was bad even with covid. They had protocols in place to make shopping safe and great. Our mattress will be delivered in 4 days and we are super excited about that as well.
I have been searching for a queen mattress for our travel trailer on-line. The one we had was uncomfortable, too soft and thin. We could feel the board underneath the mattress. I found the ad for Mattress Firm offering a cooling memory foam that was on sale. I was able to try out a similar one at the Riverdale, Utah store and was really impressed. I was also able to receive the-online quoted sale price. Very impressed with the service I received.
Went to just look at mattresses last night to get an idea of what we were looking for. Chris was so helpful and interested in getting us in the right mattress that we found one and fell in love. How often does that happen for 2 people with the same mattress?
From the moment we entered the store we were welcomed by Dennis who went over and beyond to make us feel comfortable. He madebuying a bed a very pleasant experience. He was very knowledgeable and even assisted us in securing financing. If you need a bed or a mattress go see Dennis.
Dennis was polite, inviting and most importantly eager to help out with our warranty issue. We helped us get the right mattress picked out and delivery/pickup scheduled in a timely manner. It made a stressful situation seem not so bad. When the time comes we will buy here again and we will ask for Dennis!
Needed mattress for guest room, explained we didnt want the guest to be to comfortable and end up overstating, mattress was exactly what we needed in and out of the store in 10 minutes.Thanks a bunch!!!
I went into this location on 8/24. The associate Dakel, I believe, was able to get me exactly what I needed at a great price. He was very friendly and knowledgeable about the products. The store was very clean and organized. I will be coming back to this store for any other items I need.
Quinton was fabulous!He listened to what we were looking for and found exactly what we were looking for within minutes.I thought looking for a new mattress would take all day, we were done and paid for in under an hour!!You wont be disappointed.