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JW Car Sales
3295 Wall Ave #3808, Ogden, UT 84401, United States
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JW Car Sales
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Ja
Review №1

Larry & Rich were FANTASTIC to work with. My family and I were in a really bad spot since our car broke down. Larry gave us a GREAT vehicle at a PHENOMENAL price. They did awesome in getting us financed and went out all out for us. They are the reason my family is now safe in a great car. You can tell that this dealership is ran with honesty and integrity. I undoubtedly would suggest people go here, thank you!!!

Ca
Review №2

Our salesman Mark was awesome. He worked with us and never made us feel forced into anything. Rich who did our financing was helpful and upfront. He laid down all the options, and never once pressured us into any of them, letting us decide what worked best for us. This is one car dealership we will definitely go back to.

Ty
Review №3

Went in there looking for a car. We found the exact car we wanted and the employees were absolutely amazing to work work. I never thought buying a car would be so easy would absolutely recommend this place to anyone. They got us in and out within an hour. They also got us an awesome payment from what we were paying before

De
Review №4

All the guys at JW are amazing. Me and my daughter have been buying from them for over 30 years. We always go to Rich, Larry or Rick. They always take care of us and if they dont have what we are looking for they find it for us. They also back up what they sell. I cant say anything bad about them

Li
Review №5

I would definitely recommend this place when I came to this state I had no credit and was trying to find a way too make credit so we can start buying stuff and renting our own apartment they give me a chance and I will never forget it they give me a sweet ride and helped get my credit up from 0 to what I got now am so grateful for this guys for helping me and my wife out thanks again guys

Bu
Review №6

Fantastic People to do business with. Very professional, honest. Got a great deal! Could not be happier.

Ra
Review №7

2015 Honda Civic LX VIN: 19XFB2E54FE041610So, I went to JW to purchase this car and was promised that the car had never been in an accident and that they had “their guy” inspect it prior. Of course being that they had some negative reviews regarding information they didn’t disclose such as accidents, I decided to get an inspection. They were adamant that the car was fine and that I shouldn’t have it inspected. I spent over a $100 for a Honda service representative to tell me that the car had been hit on the passenger side causing the transmission mount to be ripped off of the transmission causing the transmission to leak and be ripped open. Instead of replacing the transmission, they welded it and it’s still leaking. They knew about it because he said that it was just a minor thing when I told him about it, which it is not a minor thing. Replacing transmissions is not cheap. If they’ll lie about this and say it’s a minor thing then I would recommend that they either repair it through a credible shop or maybe customers not buy here. I wasn’t going to post this, but after thinking about how they let me spend $100+ instead of being honest with me from the get go. I have attached photos of the paperwork and even have videos if further proof is needed.

Ji
Review №8

I recently purchased my 2014 Dodge Ram 1500 from Rich, and Larry. I was very impressed with the courteous, no pressure salesmanship. This is a great dealership with awesome customer service, they went out of their way to make sure I was getting the vehicle I wanted. I will definitely be back.

Ry
Review №9

It was awesome. Just bought a new used Truck for my 49th birthday.

An
Review №10

I recently purchased another vehicle for my daily driving and I was really impressed with how friendly the staff at JW Car Sales were. Brent was great to work with, and Rich got all of our questions answered and paperwork done quickly and efficiently. They made the car-buying process fun like its supposed to be!

Lu
Review №11

This place is awesome. J&Ws put me in a vehicle when no one else could.Thank you J&W.Sincerely, The Esparzas

JI
Review №12

Very good people to deal with

Ti
Review №13

RICH & RICK.. YOUR WELCOME.. AND JAMES WILL BE BACK AGAIN.. THANK YOU.. wE LOVE THIS PLACE!!

Ju
Review №14

Great place, good people to work with they found what I wanted and it’s super clean and nice. Thanks guys.

Ch
Review №15

I would give would give them 100 STARS!!!Excellent Service! RICK GARCIA has been IN CAR SALES for 30 years and its obvious.. Rick and Rich far exceeded my expectations and turned my experience looking for a preowned 1 owner car on a limited budget an not wanting a car payment, from a nightmare to driving off the car off the car lot with a smile and confident with the decision I made. Very Satisfied!! JW CAR SALES INC. has been in business for over 25 years and they DO NOT sale junk cars. They were to willing to budge on price so I was able to get the car I wanted 😊. Financing available,BEAUTIFUL QUALITY VEHICLES and importantly, GREAT CUSTOMER SERVICE! ** ASK FOR RICK GARCIA ** Tell him Christine Althouse sent you....

Sa
Review №16

I wouldn’t even give them one star. I bought a car from them and a few weeks later all the car lights went on, the check engine light, brake light, etc. I even bought the extended warranty. It had been less than 4 weeks and they wouldn’t help me at all. The car ended up wrecking because the brakes went out. The extended warranty covered nothing, it only wipes out the loan if the car is totaled. I had to pay $1100 out of pocket to get my car fixed. I am so mad at this place and wish I never would have bought from them.

Sa
Review №17

DO NOT BUY FROM HERE! After a week of driving in on what they called “new tires” my entire tire popped. Not only that but after two weeks I was driving down the freeway and my entire brake system system went out so I had to get off the freeway crashing my car up the corridor nearly killing me. Thank goodness my kids weren’t in the car with me. I plead and pleaded with them to help me but they said once the vehicle is sold it’s out of their hands, instead of standing behind their cars and not taking any responsibility. This place is an absolute waste of time. I know have to come up with $1100 to just get my car out of the shop, did J&W care? Not a bit. Worst car shopping experience I’ve ever had so please don’t waste your time there.

Ge
Review №18

Want the best deal in northern Utah come here and see the staff was very professional and knowledgeable about their inventory this is my place to buy for now on I will send everyone I know there my salesman was Marc and what really was impressive to there was no pressure at all from anyone here to buy thanks for helping me get back on my feet after my divorce I can see the light at the end of the tunnel now God Bless you all at jw auto sales

Em
Review №19

Purchased a car from here and definitely had concerns before I bought it. First they tried to tell me that the car had never been in an accident. That was a lie, it wasnt until my husband came in and played hardball with them that they looked up the car facts on it and found it had been involved in an accident. Front end damage. Then, they tried to tell me that they would get the fan belt fixed, which he showed me an invoice for that he paid for a new one. Less than a week after bringing it home, it was still making the loud squeaking noise from the fan belt, and come to find out they only did an emissions check on it, not safety like requested.Yes I know, they are a low end car dealership. Where people go when they cant go to a regular car dealership, so they can get away with more. But they try to say theyve had satisfied customers for the 30 years they have been there, Im sorry I find that hard to believe. The only one that was willing to not try and rip me off was the salesman who I initially spoke with, until he brought my concerns to the owners and I hardly ever saw the salesman again.I will never buy from them again, nor would I recommend anyone go here. They are nice until you go through everything with a fine tooth comb to make sure you arent buying a clunker, then they bring in the owners who will take you for everything you got and try and lie to your face.

Ke
Review №20

Hey whats up JW. I want to say that you guys are awesome. Rick and Rich helped me get into a beautiful 07 GT/CS. They helped me see that with the right help, anything is possible. I really appreciate everything your team did to make my dream reality. They worked hard, and called in a couple of favors to get this done. I am never going to get rid of this car. Once again, thank you.

Th
Review №21

Great experience. Im a first time buyer and rick and rich were a great help! They got me into a car thats great and affordable.

ry
Review №22

It started out good and friendly. I was assured by Brent that he would not be pushy and try to sell me something I didnt want. Well thats exactly what he did. I told him I needed to be a certain price out the door and he found me a truck that was nicer that what I had been looking for and he said it would be a little more which was understandable. Well a little was $2900 more. My wife and I were willing to adjust out budget and meet him in the middle and told him we were firm there and he asked the manager and came back with a different answer so we said nope. Were firm in the middle and we got up and started to leave. Brent then leaned out the sliding door and raised his voice and yelled at my wife telling her not to leave which put her into tears. I dont care what you are selling you dont raise your voice and yell at your customer especially when I they were up front and honest with you about pricing. We gave them the benefit of the doubt and heard him out of the extra price because he assured us it was a good deal and he wouldnt try and push us into it. In the end it was a very bad experience especially being it was my wifes first time looking at and buying a car. We will definitely not be going back there.

Ku
Review №23

Hello and welcome to the car lot

Ke
Review №24

I really appreciate everything your team did to make my dream a reality. Rich & Brent are truly amazing They worked very hard to help me and I now am in the car of my dreams, These guys truly care about their clients and their work, You guys are so appreciated, I Highly recommend Rich & Brent there the BEST again thank you so much.

Ka
Review №25

I was treated with professionalism respect. Being a woman and alone looking for a used vehicle Brent Hart made me feel very comfortable with any questions. I was allowed to test drive the car I wanted easily. The purchase process with Rich was smooth and easy. After the purchase we did find a repair was needed and it only took 1 call and they picked the car up from where I work and left me a car while they fixed it in just a few hours. They also fixed window chips and made sure it was ready to go when I came to get it. I will go back when we need another car. I recommend JW Car Sales with confidence and affection.

Ma
Review №26

I had a great car buying experience at JW Sales. Heres why: on Dec 23rd After my loan fell thru at the last minute, salesman Marc Stocks spent Christmas eve eve finding me a gorgeous car that fit my budget. With Rich Johnstons knowledgeable loan experience I was financed at an affordable price in no time! I was driving home at 5:00 just in time for the family party! Youve got a custmer for life! Thanks again Marc for going the extra mile.😁

Te
Review №27

The guys here were helpful and answered all of my questions. They helped me with the loan process too. I bought a vehicle from them and within 24 hours the check engine light came on. Even though the vehicle is as is they quickly fixed the vehicle and it has had zero problems since. Good, thorough and honest. I recommend them to people looking for a used vehicle. I will definitely go to them for future vehicle purchases. I love my vehicle! Thank you.Update: My van is still driving perfect. I love it very much. I would recommend this dealership to everyone in Ogden. Excellent customer service, honest and the loan process is very fast. I went in and had the van I wanted in about an hour and a half!!

Da
Review №28

I came here hoping to buy my wife a reliable car after a salesman in California lied to us and sold us a Mini Cooper that seized up at 4000 miles. We seen this nice BMW 335i at JW Sales and I contacted them. The salesman MARC said it was a great car and to come down and drive it. When I got there it was already pulled out in front ( warmed up ). Drive it and bought it. On the way home engine light came on. Took it back and they sent to two mechanics. They couldn’t figure it out. I took the car back three more times and after driving two of the other cars on the lot they all had problems too. So they bought me a warranty and then things really went down hill. On my way to work the car died and I had to tow it. The water pump went out. I had to replace the fuel injectors. The valves need cleaned. I had to give them the title to my BMW X5 that I just bought and hadn’t even titled yet and they said they would take care of getting It plated for me. Well I picked the plates up for the new one and they didn’t get the plates for the X5 so now I’m screwed with no titIe to get the plates. I contacted MARC telling him all the things wrong with the car and now he’s texting me telling me not to contact him any more because MARC believes the customer isn’t always right. I’m a veteran and I hope all veterans read this before coming here. Stay Away!

Ro
Review №29

Ive worked with these guys for over 20 years and they are very good at their jobs. Especially if you need help with special financing they can get it done for you. Credit problems no problem for them. Im just playing good guys. Try them out you might be surprised

R
Review №30

Great

Ch
Review №31

I cant say enough great things about this JW Car Sales, Rich and his team. Especially after the not so great customer support across the street. They were fantastic to work with. Great experience, Honesty, integrity and the best value on my 2009 Ford F-150 Truck.I highly recommend Rich and JW Cars for anyone in the market for a clean, well maintained vehicle and plan on buying my next vehicle from them.

Je
Review №32

Wow what a week! My business is growing like crazy and to keep up, my credit is stretched to the max. When I found an additional vehicle I needed I couldnt get financed. How frustrating! My FICO score/payment history/relationships were impeccable. I ended up at a larger dealership with guaranteed financing, but it all felt wrong! I knew I would have to settle with double the payment and a ?? vehicle. I didnt know what to expect when I came across JW Car Sales. A smaller local 30+ year dealer. I WAS BLOWN AWAY! I met Rich who along with one of his long time lending partners GoldenWest CU looked past a computer risk analysis and recognized the potential. They hooked me up with the BEST RATE Ive had in a dozen car buying experiences. Brent found exactly what fit my needs from a smaller, but well mixed variety of quality vehicles. (clean titles only) With a very relaxed atmosphere focused on finding what best suited me (NOT them) I would highly recommend you visit JW Car Sales first before you visit anyone else. If they dont have it, they can probably find it for you. THANK YOU RICH AND BRENT!

Ke
Review №33

Have dealt with Rich & Rick for about 8 years, Will always be my first place to go for autos

Ja
Review №34

Mark tried his best! I highly recommend him he will go above and beyond for his customers

Is
Review №35

Best auto dealership I have been to in my life. Brent and Rich did not push me into a car I did not like, but got me into a car of my choosing-a sweet Lexus. They are helping me strengthen my credit and providing reliable transportation for us. Great guys, we will be lifetime clients.

Ja
Review №36

I really liked working with Rick and Rich. They were very nice to me, gave me more for my trade than anyone else would. Kinda funny, I felt like they treated me better when buying a used truck than what I was treated by another dealer when I bought my wifes brand new car. Thanks guys, the truck has been great.

Ma
Review №37

Best car dealer Ive ever been to no bull just a true concern for my needs.

B.
Review №38

Its been a few years since I bought a car from these guys but am in the market again and remembered the experience Ive had with them in the past. Ive bought 3 vehicles from these guys and been less impressed every time. Ive kept going back because Larry (the owner) and my dad knew each other from school. The last car i bought from them was an Impala. I traded in a Maxima that i had bought from them 4 months earlier and had a bad transmission.the guy at the shop I took it to said it most likely had the issue before the 1500 miles Id put on it in 4 months. I paid 12k for that car. Upon trading it in they ended up only giving me 7500.00 for it. On a car I bought 4 months earlier for 12k. I was so upside down on the Impala it was ridiculous but desperate. Not only did I purchase 3 vehicles from them over the years but have also been promised the 100.00 referral bonus and then told they had given the referral such a good deal they couldnt honor the bird dog 100.00.what a joke. Also...beware. There is a salesman there that loves to drink on the job. If you insist on test driving anything make sure you go alone. If you are needing a vehicle and have less than perfect credit go elsewhere.

Da
Review №39

Bought are second car from them thanks mark are salesmen and rich for doing the financia recommend going there

Ja
Review №40

Marc is fabulous! 10/10 would recommend.

Ti
Review №41

These guys are amazing. They are very nice to work with, and they are not annoying, pushy, or rude like some of the other places. I will buy my cars from there from now one. I am glad we stumbled upon these guys.

De
Review №42

They are amazing! Service is to the next level. They really take care of you!

Jo
Review №43

Honest dealings and helped understand not perfect credit.

Ma
Review №44

Brent Hart is great. He has helped me and my family find our cars. We have been EXTREMELY happy with his services.

Le
Review №45

Terrible experience! I will never suggest them to anybody. They screw people over. I went in at 5pm to just look. Test drove a vehicle, filled out paperwork to see what I (keep in mind i said I as in MYSELF) could qualify for. 11 am the next morning the salesman show up at my front door. Not only was he nice enough to get me a loan for a vehicle i was just test driving but also kind enough (without my knowledge) to find somebody for the MAIN on the loan. Im a co signer! He was sketchy about telling me my loan info. For a 2012 17000.00car with a trade in of 2000 and down of 3000. I now have a lovely payment of 379 a month for 58 months that Im upside down in. Yeah these guys are gerrrreat!

Mi
Review №46

JW CROOKED car sales!! These guys will tell you anything they think you want to hear so they can sale you a vehicle! We called them 3 times to ask them what kind of condition the vehicle was in. I asked if anything was broken, torn, dents, or mechanical problems. They told us it was so clean and in excellent condition and he would not be telling us that if it werent true, because it was going to be an hr drive for us. When we arrived my husband immediately noticed a scratch and dent on the fender, passenger mirror was broke, tires were completely bald, tears in leather, multiple interior trim panels broke!! We went in to talk about it and we were still debating on buying it or not. What helped us to come to an agreement was when the salesman said, we have a certified mechanic check all our vehicles and make sure they are mechanically sound and if you were to drive it off the lot and in a couple of days something mechanical came up we would not be left hanging, they would help cover it! It wasnt even a couple of days, we didnt even get home and the service 4 wheel drive light came on!! We called them the very next morning and their tone and service had already changed! They werent at all friendly, understanding, or helpful! In the end we were left with the entire service bill!! They wont return phone calls and all we asked is if they could help to pay for half, when in reality they should be paying the whole bill!!I will not EVER recommend or buy from this dealer again!! They are very HIGH PRESSURE, LIARS, AND CROOKS!! Dont go here! You will be very disappointed!

mi
Review №47

Great customer service! Extremely helpful and very friendly

Ch
Review №48

So bought a car 3 years ago from them when I didnt think I would get approved for a loan and yea I did this place help me get my credit score at a place where I was able to get a brand new SUV last month I was so grateful at the time I need a car and got on

Gr
Review №49

They are willing to negotiate and give you a fair deal!

Co
Review №50

Have not even purchased a vehicle yet, but Jay went well out of his way to help me get started with the process. Very friendly, knowledgable and thourough....

Ma
Review №51

Bought 2 cars there very helpful people

A
Review №52

Completely satisfied with our purchase and would definitely recommend your dealership to our friends and family. Thanks for your service. Rick was our salesman.

Sf
Review №53

Beat car dealership in Ogden! They got me into a Lexus and are helping me rebuild my credit.

bi
Review №54

Went in there to look at a Chevy Malibu. The one we decided to buy was a car that they had brought from across the street at citte center. They wouldnt disclose the price, so I used the bathroom and looked up the price on citte centers web page. It was $11,900.Eventually after test driving my trade in, they offered me $3000 for my trade, and the cost of the malibu was $14,500. We left. They kept calling me for 3 days.It blew my mind that they got a car from another dealership, and tried jacking the price up by the amount that they offered me for my trade in. Buyers beware.

Ma
Review №55

These people are just like the car salesman in the movies. They are sneaky and will do anything to sell a car. I bought a vehicle out of a recommendation from a friend and wish I had not listened. Within one month of purchasing the vehicle I had to pay 3,500 dollars to fix major problems with the vehicle. If you decide to go here, proceed with caution.

St
Review №56

I have bought all my cars here I like rich he is fair caring but the guy that helped me and my wife is very rude and he told us if you refer people to us you would receive 100 for every referral I referred 4 people who got cars I called them and they gave me the run around my cars are paid off looking for a new car but I will not be returning nothing against you rich but your employees are extremely rude with no customer service skills

Br
Review №57

Great customer service, clean cars!

An
Review №58

Rick Garcia is a badass dude!

Ja
Review №59

What an Awesome Car dealership!Friendly, Fair, Straight forward, and total stisfaction!

Ja
Review №60

Best place to buy a good used car

Gl
Review №61

Great recommend to anyone

Aa
Review №62

If they would have listened I might have bought my car here. They kept pushing me towards a more expensive car.

Ma
Review №63

Rich and Brent are the Best!

Br
Review №64

J&W has always treated me like I was number one

Be
Review №65

They Sold me a LEMON 20,000 IN THE HOLE.

Ji
Review №66

Great people!!

Information
34 Photos
66 Comments
3.8 Rating
  • Address:3295 Wall Ave #3808, Ogden, UT 84401, United States
  • Site:http://jwcarsales.com/
  • Phone:+1 801-621-2987
Categories
  • Used car dealer
  • Car dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Buys used goods:Yes
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