I stopped in a year ago and purchased a phone from Damon and I was so happy with the customer service I received from him since he showed me phones they didnt have on display and also went over all the available options with each phone, I came back again and purchased another new phone for my wife Derek helped us this time and he was incredibly helpful and patient even with my two little girls practically destroying his desk and bombarding him with questions while we were picking everything out. highly recommend this store these folks are top notch and even helped us switch over my wifes carrier and keep her old phone number and made the transition seamless. Thanks!

Great service here! Damon is my rep and has helped me with several cell phone needs over the years. Knows the products and I reccomend him and US cellular on Dodge in Omaha!

Very nice customer service . Clean . Safety first .

My stolen device popped up on here after hackers try to shut me out ofy accounts Shaunie Brown and Brittany Carroll

New look. Wifi automati8 prompt to your phone when you go to seating area in the back. See Heather shes the best!

The lady I spoke with was rude af.. I will never come back to this location.

Excellent service

Helpful, responsive and engaged with customers.

I had the best experience here. The woman who helped me was super nice and helped me really quickly. Really good :)

Mr. Vasquez was a GREAT help! Awesome and personable customer service. Helped my husband and me switch our service easily and answered any questions we had. Also found out we have the exact same birthday!! Would highly recommend this location. Thank you so much!

Great customer service but very busy

Joii is awesome! Great customer service!

Hey Irene And Ryan was so helpful they had me in and out👌🏾

Will, the store manager, is one of the kindest, friendliest, and most intelligent people I have ever met! Thanks for all your help with the phone, service switch, & tablets!

The young lady knew what see was doing and in no time at all, is in my way

Great service picking up my new iPhone 11!

The first question theu asked, was NOT, How can we help you. But do you want to pay your bill. I went into get a new screen protector for mu LG X, they recommended Amazon. Gee, thanks?!? The representative then said after I purchased said screen protector, I could ask for her specifically to install it. Be careful of the door on your way in & out, the spring must be broken. I also want to remind the security guard that sitting nect to the front door with his eyes glued to his phone, doesnt seem like hes actually earning a check. 💁💁

I had a relatively simple problem with my voice mail. They helped me out and sent me on my way much better than I started.

Jailyn Farleigh was SUPER helpful and although getting a phone contract going can be hell, she made it very fun! 5 stars to Jailyn Farleigh! 2 thumbs up US Cellular. Thank you!

Tough location but I have frequented this location for over a decade. Consistently great customer service and staff

Reps lie to their customers. Was told if my screen protector broke they’d replace it for free. When I went in was told theyve never done that and the person that said it was incorrect. That person refused to give me their name or give me a business card.

Elle deserves a coffee or a gift cardShe is wonderful

Great staff and thank you Jacky for fixing my Wi-Fi issue!

My Final Review as we leave US Cellular. The store employees are super helpful professional and friendly. The Service you actually receive sucks!!!! DROPPED CALLS EVERYWHERE. Want to leave Omaha and have service Haha good luck. You wont have Data. Stuck in Chicagoband cant order an uber = Us cellular. What we learned is US Cellular does not guarantee coverage. While they are friendly the coverage is archaic. Text messages lost and never delivered. No actual tech support. ZERO RELIABILITY And no help in fixing a thing. We had horribly friendly service for 2 years and am so happy to have left them This weekend yaay

DO NOT EVER DEAL WITH JAILYN FARLEIGH!!! SHE IS VERY INCOMPETENT AND UNKNOWLEDGEABLE. I TOOK MY PHONE IN BECAUSE OF 2 THINGS IN THE ANDROID SYSTEM DRAINING THE BATTERY DOWN WITHIN AN HOUR. I TOLD HER IF SHE COULD GET THOSE 2 THINGS OFF THE PHONE WOULD BE FINE. SHE REFUSED TO LISTEN TO ME AND SAID MY BATTERY IS FAILING AND ITS TIME TO GET A NEW PHONE. SHE PUT ME IN A NEW PHONE AND TRIED TO MARKET IT AS BEING OUT ONLY A COUPLE OF MONTHS. WRONG I DID MY RESEARCH BEFORE HAND AND KNEW THE PHONE WAS MORE THAN A YEAR OLD. THEN SHE TRIED TO BS ME AND TELL ME THE PHONE WAS $150 AND SHE WOULD KNOCK OFF $20. ANOTHER LIE....THE PHONE WAS ALWAYS $130 I CHECKED ONLINE. SO SHE PUTS ME IN THIS NEW PHONE COULD NOT TELL ME HOW TO OPERATE IT. SHE TOLD ME IT SHOULD WORK JUST LIKE YOUR OLD ONE AND SENT ME ON MY WAY. I WENT HOME CALLED CUSTOMER SERVICE THEY SAID ALL I HAVE TO DO IS FACTORY RESET THE PHONE AND THE PHONE SHOULD BE JUST FINE. WELL THAT FIXED IT AND MY BATTERY WAS FINE AND THE 2 BATTERY DRAINERS WERE GONE. I TOOK THE NEW PHONE BACK IN AND HAD MY CONTACTS, VIDEOS, AND PHOTOS TRANSFERRED BACK INTO MY OLD PHONE. WELL COME TO FIND OUT THE IDIOT JAILYN FARLEIGH NEVER TRANSFERRED ALL MY PHOTOS AND VIDEOS OVER THE FIRST TIME AND I LOST ALL MY PHOTOS AND VIDEOS FROM 2016 AND 2017 EVEN THOUGH MY PHONE WAS SET TO BACK UP ALL MY PHOTOS TO MY GOOGLE DRIVE. THE SALES MANAGER TASHA HANSEN IS A JOKE. SHE WAS THERE FOR BOTH TRANSACTIONS AND DID NOT DO ANYTHING. NEVER OFFERED A APOLOGY OR COMPENSATION FOR HER EMPLOYEE JAILYN INCOMPETENCE. INSTEAD OF TRYING TO BE YOUR EMPLOYEE FRIEND YOU NEED TO BE A BOSS!!! HEATHER WAS GOOD AT ASSISTING ME. SO IF YOU EVER HAVE AN ISSUE GO TO HER. THIS STORE NEEDS TO BE EVALUATED EVERYTIME I GO IN THERE IS EMPLOYEES AND MANGERS JUST LOUNGING AROUND ON THE INTERNET DOING NOTHING.

Helpful staff, good service, overall nice place to get accessories or phone services. (Note: review based on this particular location, not US Cellular as a company.)

Not happy with my service with this company

Got a new phone. It works.

Excellent service

Heather at the Dodge St location rocks!