Aside from being turned away during covid for refusing to obey the unscientific dictates of the state, overall they have auto parts. Dont expect much. If you need actual help visit the river st. location.
Very helpful people who take the time to make sure you have the correct parts and exactly what you need.
Worst parts store I have ever called, a kid named Kayden answered he was ok bit not very knowledgeable but the store requires you to pay for your part before you order it that’s ridiculous . From now on I will only go to Napa thanks for nothing ..
They have the parts just have to get part number offline if want right part
Good experience h we re got the right stuff!
They had the outdoor power sport battery o needed in stock, and it was a Diehard battery
Excellent customer service. Very helpful and fast parts delivery.
Ordered me an AGM and let me pay online to apply coupon with store pickup for next day with a promise to buy. Very friendly and helpful staff - as always
Excellent customer service and very knowledgeable.
Guys are super helpful here
Mike was very helpful and knew everything I was looking for.
Ladys and gentlemen are very good people there. I go there often and always get quick and reliable help
No worries....Jake was the man!!! Asked and double asked me questions about the car to make sure I was purchasing the correct parts. Assured me wat to do to make sure i was satisfied with my choices. Left there feeling quite confident 👍
Always great service and quick
You can find automotive needs for a lot less on your phone or computer. If you like wasting money Advance Auto Parts may work for you.
Awesome Place take all my work there get all my parts and SNL my buddies are so
Store had what I needed, counter person had attitude. If you offer speed perks it should not be an issue to use them, attitude from the get go.
A good auto parts store.
Very nice, honest guys there... 👏
Love this place they have everything
Jake is an awesome customer service auto guy. He explained everything to me about a little part and was nice to check the area under my hood. I am a woman and I loved dealing with Jake. Kudos Jake. Laurie from Cali.
Not so good. I went In for a part for my truck and its either drivers side or passenger. I needed passenger he and I talked about the procedure ect. And how hes done this fix more times than he can count. Well he gave me the wrong side!! Anyway, I go in slot and 98% of the time the guys there are a great help. One mistAke should not reflect on them. Im writing about Main St. Oneonta N.Y. not River St..
They are absolutely helpful and easy to get what you need. Thank you.
Good costumer service and quick parts finders cheaper than most stores with better service just bought a muffler wipers and a lihtbar switch and would go back in a heartbeat
They did what they could but Im still unsatisfied with how things were handled and leave it at that.
They had a motorcycle oil filter that I needed. Thats for an Aprilia so I really didnt think they would have it but they did. Surprise!
Good quality parts at a decent price.
I wish it was bigger place but staff at the parts counter are very friendly, i called and they put away my parts, went there pay for it and i was out very fast. They dont allow anyone without facemask which is awesome.
Very informative, respectful, assisted and saving money,(that is one of the biggest things needed). Kind friendly and made me feel scure and confident. Thank you, I highly recommend them !!!!!
Wish I knew the gentlemans name for the purposes of this review. He was wonderfully attentive and helpful. First experience I have ever had being a woman in an auto parts store without being typed as someone who didnt know about cars. So for THAT I appreciate this location. Clean, stocked and overall good experience.
Employees are very friendly here. I think they finally weeded out the bad eggs because the service is wonderful. If one employee doesnt have an answer, they will go above and beyond to help find an answer.
We came in for a signal light. The sign outside saying loaner tools available, so my boyfriend asked to borrow a screwdriver so he can quickly in the parking lot change the bulb. Cashier Mike says No, very rude man. And you think he can put in 1 penny so we dont have to break a $20? Nope. .99 cents change.
I was given a tip by a kind tow truck driver to go to Advance Auto Parts for a new car battery - mine was completely dead. I bought the battery there and within 15 minutes they had the new battery in my car and I was ready to go! Very friendly too - I really appreciated the customer service!
Good customer service. Help us find what we cant find on our own and when I needed to return parts because we ended up scraping the vehicle, they gave us credit which we quickly ended up using for cleaning products for our new vehicle.
Friendly and efficient!
Good place good people
John is knowledgeable
Quick and educated
Rating would be higher if the help was a little more friendly.
First place I found with real service. The guys there helped me with a weird part, even though they didnt have it
Ordering parts online you get great prices using promo codes and can pick your parts up within 30 minutes or less
Didnt have what I needed, so I ordered it. Came the next day
Was told by Advance Auto that the 2 year warranty on the brake rotors that I purchased were only valid for a 1 - time replacement within the 2 year warranty period even though they warped 2 - times ...looks like I find a new place to buy auto parts! Auto Zone!
Normally all the parts I need are available in the store and they also have a great selection of items through out the store..
Had what we needed
Employees will give you the wrong item if youre not paying attention, cause clearly theyre not!
Most times I come here I always have an issue. Only will come here if I desperately need a part for my car and all other places are closed. I always make sure to look online to see if they have whatever part in stock and i always make sure I know exactly what I need
Great place and very helpful staff, that will help you with all your atomotive needs
Bought a couple of new batteries for the work truck and they put them in. Did an excellent job.
Bought a car battery and they installed it while there. Great service.
Associates always helpful but rarely ever see the same people there.
We just got new wiper blades and the clip broke off. The blades were purchased at this oneonta location. Jeff came outside told my husband they dont even sell them and that he had been doing this 17 years and never saw them. My husband went inside and got new blades. He brought the old ones back in to show Jeff the blades off the car and exactly where he got them in their store. Jeff sees my husband come in and disappears. The younger gentleman behind the counter sees the blades in my husbands hand and identifies them as something that they sell. In short Jeff was less than pleasant and treated my husband like a liar. We have always bought our wiper blades from Advanced. We will no longer be shopping there. The blades are less than a few months old. He also claimed they dont have any warranty on their blades.(the receipt for the new blades states they do)What could have made this situation better? Jeff could have been nice. All he had to so was say wow that stinks that your blade just came flying off your car while in motion. Show me where you got them from inside. Unfortunately we dont have a warranty for them. Let me recommend these blades. I suggest spending your money someplace where the employees understand customer service, and treating the customer with respect.
Great service usually has all the parts you need if not they can get them very quickly. One of the better auto parts stores in this area.
Always have what I need or can get it in a timely manner
Excellent friendly service
Good service. Fast shipments on ordered part.
Dont like the main Street store. River Street there very helpful
This shop in Oneonta is excellent, needed a new battery, tech checked old one, told me what was wrong, changed it and took care of the old one. Fast, efficent and inexpensive. Excellent
Good auto parts store with friendly staff willing to help and provide advice
Always excellent service and knowledgeable staff!
I usually go here if I have no other choice. Usually I am up in Oneonta and thats all they have up there is Advanced Auto Parts.
Excellent Customer Service !!!
Service great and had product in stock
Gave me the wrong part from an online order. When I took it back they said they were out of stock on the right part and that I needed to reorder from a different location.
I have been disappointed in their paint selection lately. One or two cans of the stuff you need or sometimes nothing at all. For parts and lights they have been alright but the last few times I have gone it has been a waste of a trip.
The man that was behind the counter wasnt helpful and basically told me it was an electrical probelm and couldnt be bothered to help me out with changing the bulb!! All it was was one tail light out!! Very rude and lazy man!!
Morons working behind the desk
Extreme lack of attention to customers waiting and continuing with conversations of friends AGAIN while customers waiting. Will NEVER go there again!!!
Great auto part store
Always friendly and have the parts I need
Most the time they have the best prices for auto parts. If they dont have it in stock they will definitely order it for you.
Pricey! But when you need a part, they have it...
Helpful making a project work for me.
Good parts selection. Ok prices
Good job all the time.
Good prices in parts
Cheaper than the rest. Many locations to choose from now and kinder then others
Had everything you could ever want for a car or truck
Nice employees good experience
Friendly staff and standard parts store.
They have a majority of the parts you would need in stock. Something odd theyll order and its usually in the next day.
That dont know any think and the wate time is real bad
Awesome like normal
Don’t recommend going there I was very specific on what parts I needed and they gave me the wrong part than when I called to ask about the right one they gave me attitude and talked to me like I was nothing terrible customer service
Get wrong parts half the time and some staff unknowledgeable
Had the headlights I needed.
Its too far away from Walton.
They are open on Sundays were all the other auto stores are closed or close at noon.
Good customer service
Was looking for a brake line for a Dodge Dakota
Staff was helpful.
Good selection of inventory
Great place
Only place I get car parts
Very helpful people
Always had what I need.
Helpful place
Nice and helpfull
Decent prices!
Its a parts store.