Our son goes to oneonta and we were up visiting and had to have a minor repair. I called them and we were taken right in. Fantastic service and they couldn’t have been more kind and helpful. Would recommend highly !
Been using them for years. Fast reliable service. Excellent communication and transparent pricing. The best in Oneonta.
Scott and his team are awesome fast service friendly kind professionals.Thank you Scott for your help yesterday!Your price beat the others also!!!I showed up at my appointment and left feeling completely satisfied!!!
After getting ready to go home after a family trip, we discovered our tire was completely flat. Given it was the 4th of July weekend, almost nobody was open for service except for Monser. Despite our being 15 minutes late (driving on a donut tire) and their running behind schedule due to an unexpected accident, they took the car in, diagnosed the problem and fixed our tire within 40 minutes all for a shockingly reasonable price. Every single person working was beyond pleasant, and although we live an hour from Oneonta I will absolutely be coming back here for new tires and maintenance. 10/10!
Above and beyond service, highly skilled and I recommend them.
Prices a little high but they do a good job and have great customer service.
The customer service was amazing! They were busy but you wouldnt have noticed it by your wait time! I had an alignment done within an hour, charged me for nearly half the price bc i didnt need a full alignment! Regardless full price was affordable! Highly recommend!
Ive been going to Monser Brothers for about 10 years now. John, the service manager is extremely knowledgeable and provides excellent customer service. Lou, the tire guy will always steer me in the right direction to fit my needs. I drive a $100k truck, and I wouldnt let anybody but their diesel mechanic Dave G touch my engines. Jeff the owner has created a business environment where you can take your most valuable possessions to be worked on to feel safe, and know you will be treated fairly. Its a hometown business that supports the local community, and Im happy I have them available to me. (Theyve done all the work on my truck and trailers, including providing all of the tires)
Prompt and helpful service. Fair prices. Honest company to deal with!
They will not trick you into an unnecessary repair for the sake of profit. Whatever needs fixing will be brought to your attention with the time frame when it has to be done but HONESTY is their main policy. Easy parking, clean waiting room and clean restroom. Contactless payments, comfy leather armchairs in the waiting area. Quality work on your vehicle! Highly recommend!
These guys are awesome,and honest. They take great care and patience with my Dad. I thought I needed brakes and rotors. Turns out they were rusty and needed to be scraped. I am so grateful for honest service. Plus i had a alignment and they were patient with me and my weak shoulder. Made sure it was easy to drive. No drag! So, yeah. Most reliable honest repair place I have ever been to. Good prices too!!!!
My family was enroute to Connecticut to visit friends and had just got on Route 88 outside Oneonta and heard some terrible grinding noises coming from the front of our Subaru. I quickly did a search for brake service and found Monser Brother’s. They were rated 4.8 out of 5 stars so I called them and explained what we were doing and hearing. He advised they were very busy then said can you get it right over. I said yes and we turned around and was there is less than 15 minutes. They took it right in and put it on the lift. Verdict, front brakes were sticking. They fit us right in and after about an hour we were back on the road! We feel the 4.8 stars was low for these guys! They are 5 STARS for sure! Thanks again guys. Your the best!
I had to get tires for my wifes car and these guys had the best prices around and did a great job.
Great people, only place I buy tires.
I would like to thank everyone at Monser Brothers for the Great customer service as well as the work you did on my car today!! I would highly recommend these guys for any of your automotive needs
Honest, Honest, Honest. I wouldn’t go anywhere else. Excellent quality work also.
Great service always. Saw Howie and Joyce today there.
Used to be great don’t know now as their limited hours don’t work for someone who works full time.
Great customer service. I only had today 11/21 to get my car inspected. Before I had to head back out of town and my temporary inspection already expired and they squeezed me in.
These guys know what theyre doing. Fast, friendly and courteous! Customer service is superb, environment is friendly and the mechanics take their time to explain the work theyve completed and the possibility of future repairs that may be needed. Honest business with honest people! John, Scott and Lou rock the front of the house! 🤘🏽🤘🏽🤘🏽
Staff is always very helpful and friendly . Have been doing to them.for years .
Busy place, but they were able to work me in without an appointment when my tailpipe was dragging. Not familiar with the area, so I went on the reviews and was pleased to find them accurate.
This place is actually really nice, and all the employees are nice as well. Theyre pretty pricey, pretty much what you should expect but theres definitely cheaper options. Ive never had a problem here and theyre always super quick. If youre looking for a super quick job that you dont have to worry about something bad happening to your veichle this is the place Id go to.
Great as usual...Friendly service they care about their customers...
Been going to monster Brothers for over 20 years theyre a great company fast inexpensive and very courteous.
Best place for registration.
Reliable, honest and quick service. If your looking for good mechanics. This is the place. I hope they never become greedy and change. I will recommend this place to everyone
Car was under warranty so suggested me to fix it in dealership which saves some bucks. thanks guys.🙂🙂🙂
Great staff!! Have my auto service for years and confident in their integrity!!
Very courteous and helpful. We needed a basic oil change during the pandemic while passing through. I texted at 10 pm to ask if I needed an appt. To my surprise, they responded immediately to advise yes and that they would follow up in the morning with availability. We were able to schedule via text. The waiting area was spotless. The counterperson was patient and knowledgeable and willing to chat about maintenance costs on other cars as I am looking to buy a new car.
Ordered new rims and tires, one arrived damaged, they quickly ordered a new one and arranged to get me right in. Thanks!
Friendly professional service.
I highly Recommend Monser Brothers for all your Tire and Auto Care needs.Ask for John or Scott to help You out...Excellent Group of Guys working there..Friendly Honest and Fair ....Put My Rear Tires on Dodge Viper that I had ....Perfect Friendly Job Done By Jesse ...Thanks fellas
Great and fast service
Got tires first then called for tire rotation 6000 miles later they got me right in.
I went here on a whim and, very happy I did. The customer service here is phenomenal and the prices are really good as well. I liked it so much I even made an appointment to get my car looked at lol
Our truck broke down on I88 late on a Friday night and they had it repaired and us on our way by Sat midday, and at a very reasonably cost. Very grateful to find an honest and truly helpful shop that kept our weekend travel plans from being scrapped.
This auto garage is great, got My car in quickly and fixed necessary parts to get my car inspected. would definitely recommend for car repairs.
One of The most trusted auto mechanic Ive ever been to.Helpful courteous and friendly Lou and Mike a very accommodating. They make sure they address all your problems you are having with your automobile.Fair pricing and they make sure they explain what they had to do to fix your automobile.
Great guys. Very honest and trustworthy
A really good crew
The best auto repair shop Ive ever been to In This County. They are honest and make sure your car leaves repaired no matter how long it takes to repair.John and Lou have great personalities, they explain everything thats wrong with your car. Great place overall. 😉
Great place to buy tires
Had a flat tire. Called and asked about availability. They were able to get me in same day (very lucky and grateful). Very prompt and courteous service, definitely recommend them to anyone and everyone! Thank you monser brothers!!!
I called late in the afternoon on Friday to replace 2 trailer tires they got me right in and out great job
Jeff and the crew at Monser Brothers have always provided me with excellent prices and excellent service. Numerous times I have had an urgent / last minute problem with a vehicle that the mechanics stayed after closing time to fix and get me back on the road.The alignments have always been spot-on, and their tire knowledge is second to none.Contrary to another review, I have brought vehicles in expecting certain parts needing replacement, only to find out that a different, less expensive fix was required.Competent mechanics, friendly associates, fast and complete work all make Monser Brothers THE place to have your car repaired.
Wonderful customer service. Always honest and professional. Highly recommend!
So after leaving a bad review for monser brothers, the manager Jeff reached out to me personally, with apologies, and offers to make things right, including but not limited to a full refund ... I may give them another chance to make things right. I was not happy with my first visit, but in my heart everyone deserves a second chance, so I will be contacting them to see what can be done ... Thank you for caring enough to reach out and try to make things right
Great customer service experience. Took our car in for a routine inspection, but due to rust they could not pass it. They took pictures, showed us all the stress points, and explained several suggested courses of action - all at no cost since it was our first time and they only lifted the car! Clearly a well-run, family-style business with a great reputation in this small city.
Very fair and quick
So refreshing to find such a GREAT place for repairs. These guys are PERSONABLE and HONEST, do not kill you on PRICES for repairs, and do a great job in the minimal amount of time. I highly recommend them! I will be going back in the future if I need anything done. :-)
Very clean and very friendly.
Great guys and great service. Very trustworthy. Sometimes cant get an appointment the same day, simply because so many people come here and you can easily tell why. Whenever friends ask about car repairs I always send them here.
Best in town for your automobile needs
New York State inspection, the people got me in and out, in less than 1/2 an hour, very good job
Our son goes to college in Oneonta and drives a very old car. We were lucky to find Monser Brothers. They are honest and reasonable. We feel we can depend on them to keep his car safe.
Great shop great service
Outstanding tire and service center. Ive been using them for over 10 years. Knowledgeable staff and most reasonable prices around.
Honest, professional, nice people. Having 3 old cars I have been to a lot of the local repair shops. Monser Brothers is by far the best. Lew and Jeff and crew know how to take care of their customers. My vehicles are always repaired correctly and on time.
Love these guys! They go above and beyond to help us everytime!!! Very reasonable!
GREAT PEOPLE AT THIS PLACE SEEMS LIKE THAT REALLY TRY TO HELP YOU GET YOUR CAR FIXED ALSO WHEN THEY DO ITS A GREAT JOB ANY TIME EVERYTIME FOR ALL MOST THINGS lol
I have a sports car that was babied when I lived in the South. They are the only shop in Oneonta I will bring this car to. They always give me a straight-up answer about the repairs (and always tell me the price in advance). It might take a while to get in to be seen, but thats because they are the best in the area. Highly recommended!
My daughter attends SUNY Oneonta and had a bad knocking noise in her car (2002); I called Monser Bros and spoke to John (Service Tech) to see if she could bring it in for an estimate and if he could possibly tell us what was wrong so we knew if we had to get it repaired immediately or not… He was able to look at her car in record time and quickly found out that she had loose lug nuts and was missing one 😱. They were able to replace the lug nut/stud and tighten the rest! They treated her wonderfully as well as being willing to talk to me from a distance if needed! AND the cost was minimal and MORE than fair! I would give them 10 stars if we were able to! He/they were a lifesaver! Thank YOU John & Monser Brothers!
Great service
Awesome service. Gave me several options that were easy on the wallet. Thank you for being straight forward, efficient and getting the family back on the road quick safe and sound!
My sons a Suny Oneonta student. Had a minor issue with his car saw John at Monser Brothers. Friendly, reasonable prices, clean and comfortable waiting area. This will be his go to place when he needs help with his car. Thank you Monser Brothers!
Great place to have all your car needs met and fixed
HUGE THANKS TO MONSER BROTHERS.We were here from Chicago for Cooperstown. Our car broke down and even caught on fire. They got us up and running and we were able to pull our travel trailer home. Dont waste your time on other shops in the area. A shop that cares will have work forever
Knowledgeable sales staff, and great service! They stand behind their repairs and dont sell you repairs you dont need. The best shop in the area.
Back on the 1st,I got all new tires for my Subaru. Lewis Barney helped me figure out what to get. When I went in I was unsure what to do. I am happy with the tires that he gave as a recommendation to me.
Fast friendly service
Cheapest oil change I’ve ever gotten! Friendly and knowledgeable staff, clean waiting room. Don’t know what more you could ask for.
Having just moved to the area, I asked a couple co-workers where I should get my car fixed. All mentioned Monser Brothers. I couldnt be happier. After finding the problem they explained what was wrong and sent me a quote. Two hours later my car was fixed and the bill was a lot lower than expected! Honest, professional, and accomodating. I highly recommend them.
Very fair and knowledgeable staff who are advocates for their customers!!!
Quality work and prices. Friendly knowledgeable staff
I wanted to go to a place that would give me good service without trying to sell me all the extra stuff I didnt want or need. The prices are great and I have been doing business with them for at least twenty years now.
Great customer service. Excellent guarantees on car batteries. submitted, Sandy and Tom Jackson
Very honest and down to earth company. A mechanic you can trust
Told me that I needed an alignment. Actually I had to have 2 front end sway bar links and not an alignment.
I showed up for a 1pm appointment. I was left waiting for 45 mins. As other people showed up with 1pm appointments they were taken in immediately. When I asked about mine I was told several times well get you soon.
Got my snow tires from them. Real pros from start to finish and great prices! Id use them again.
Great work, great prices, cheaper then Wal-Mart, fast service, comfortable waiting.
Had them do a timing belt and breaks on my Subaru. Great job at a better price than dealer.
Amazing place great staff! Best oil change IV ever had!!!
These guys go above and beyond to please their customers and offer quality work each and every time! im very pleased
This is the first and last place you should look when considering where to get you car fixed. This shop is so repliable and makes customers feel valued and appreciated. John and his team are competent, capable and, most importantly, honest mechanics. I always recommend Monser Brothers when asked. Monsers stands behind their work witn no questions asked.
Friendly service. Fair prices. Knowledgeable staff.
Very nice people, as always
Great place. Great staff.
They always seem to be on top of there game
Nice place will start bring my car there
Great guys great service
Customer service is top notch. Best place in oneonta by far!
Knowledgeable staff, same day appointment, quick repair, fair price. Couldnt ask for more!
Theyre the best
They have always done excellent quality work.
Best tire prices and service in the area!
Great repairs and service and total honestly which is priceless.
Great guys