Robert was the best!I called auto zone for questions regarding my battery and Robert helped me with all my questions and concerns. He told me to bring my car down and he would test my battery and he would install a new one for me if needed. When I got there he was just as courteous as he was over the phone. He tested my battery and determined that I needed a new battery and installed it for me.Robert saved me so much time and money. I am extremely thankful that I didnt have to go to a mechanic.
Robert is the man! Best customer service I’ve ever had at an auto parts store. He literally put the oil into my car and helped me make sure we were adding the correct amount. Highly recommend.
Ordered this online and it was the wrong size. Went to the store and customer service was so amazing. Have to give it up to the Manager Danny O for being such a nice person hands down. He attended my needs with the return. Make sure you do have a receipt to make it easy. Will definitely return to AUTO ZONE everyone at this store is very helpful.
Really courteous and helpful lady, didnt have what I needed, but she found another store that did and I was able to pay for it immediately and go pick it up!
Yes I want to let you know about the Friendliest helpful and Courteous sales person on my visit his name is Robert.NThank you for taking the time to help someone out that needed help I recommend this Auto zone hands down
Robert is the best ! he can help you with any car problems, if you here pls go find him to save you time.
They could not find my part even though the computer showed it in stock. That were very nice and called another store for me.
My car had a warning light on. Autozone advertisement says they will help you to find the cause with a scanner. Well I went there, the guy just handed me the scanner, gave me a very vague explanation, I had to go in and out two times trying to figure it out.I love Autozone but this store customer service is rated 2 stars.
Rashad was really polite and highly experienced of what I needed to know about my car. Really professional and kind helped me to verify some car parts prices
Manager was very informative, helpful, and had great customer service.However, cashiers should not assume every female that walks in is stupid. Simply asked for cost on brake rotors and shoes but cashier didn’t want to sell me the items I asked for and insisted I take my car to a mechanic. My girlfriend and I are both AVIATION MAINTENANCE TECHNICIANS...
Ryan (parts sales manager) has been super helpful and knowledgeable every single time I’ve gone in. Great customer service! This location gets 5 stars ⭐️⭐️⭐️⭐️⭐️. Keep up the good work, see you all soon!
Excellent service I bought 2 headlights and the Technician put them in for me. I was very grateful 😊
I was able to find the parts I needed. I used the Autozone app and was able to get a coupon which was nice. Apart from that great experience, the service I received inside the store was subpar. There was an older gentleman that I dealt with on consecutive days. He was very rude and to the point. I normally appreciate non small talk, however his approach was very rude and harsh. I would say he needed his coffee but it was well past the afternoon 🤷🏻♂️
Very very nice and helpful. Thanks
Old lady working there shes not good to the customer. Shes rude 😒.
Customer service is trash here. Never coming here again.
Great service thanks Robert and Jackie
Friendly and helpful employees. Offered to install the replacement battery purchased.
This one seems a little more reliable than the one in Eastvale. The a.c. was left on chill which is always nice during the summer.
Its an autozone. The have all the parts! The parts i dont need.
Love this place.
Always have a pleasant experience here. Associates are always willing to help.
Really nice & smart staff. They replaced my under warranty battery without making any issues. The guys are helpful & know what they are doing. Convenient location as well
Great service and knowledgeable employees. Brought in what I thought was a burnt turn signal bulb for a new one. The person at the cash register took a look at it and told me its not burnt. Turned out it was just a bad connection.
It was aight, wasnt the best want the worst
Tony at Auto zone was super helpful. I was looking for wiper blades for my Armada. He informed me the correct size and even installed them for me since I’m such a noob. Thanks Tony! Spectacular service going above and beyond for your customers I love it. Great customer service!
I love this place. Associate Ryan at Archibald store went above and beyond thank you so much. Amazing customer service
Went to get a new battery they installed it but truck had a hard tine starting after new battery they told me it was the starter took to dealership they told me everything works good except the battery went to different autozone and installed a new one because they one that was installed in this autozone was no good after cobtacting autozone for the $140 diagnostic check i paid on the dealership they said it was not there problem which it was hoped to get a gift card from them atleast but no
Staff is always extremely helpful when I look for parts! They also explain things to me when I have questions I couldnt find the answer to online lol
Good services
I give this location zero stars!! Horrible customer service!! I went there today and they made me look up the part I needed online, instead of them offering to assist me. Really who does that??!! These employees need better training!!
Found what I needed easily.
Friendly and knowledgeable people.
If you do your own oil change auto zone will dispose of it free. Love the guys too super friendly
Awesome Service! Very professional and at the same time very Personal Daniel made my visit to store enjoyable.
Every single person was helpful
Knowledgeable staff. Expedited my order and pick up with ease.
I needed help with my car fluids. The counter personnel help me out and even came out to the car to make sure I was getting what I needed and showed me where to put the fluids. Great people and very professional.
Always stocked with parts you need
John was great help. I had an add and he was able to find everything I needed on there. All other staff was also helpful throughout my time at Autozone.
Great group of employees who are extremely helpful. Will order something in the off chance its not in. Glad to have it down the street.
The manager was so helpful over the phone and followed through without hesitation on what he promised when I went to the store... awesome service and very nice
Watch out for this guys! Took my battery in because it had been sitting for a while and needed a charge, they charged or tried or didnt event try probably, and they came back saying it was bad and it wouldnt even hold a charge and that i needed a brand new battery,i walked away took it to another place and guess what? my battery had nothing wrong with it they charged it and i was a happy customer.
I went in a handfull of times, taken care of by Ryan H. He helped me the most and always made sure i got what I needed. The other workers are okay, but Ryan has the best service in there.
The person in the counter saw me waiting in line. But he was too buzy talking to some body about his personal life that didnt even notice i was there. Until his coworker told him. Hey bro are you going to use this computer. Then i was attended.
Very convenient auto store if you need it now.
Car guys love car parts start selling n.o.s kits and superchargers and turbos
Super friendly staff made me feel super good great vibe.
I agree with what Dan said below. Ive never been to such a bad AutoZone, there are a few members of the staff that are actually knowledgeable, but there are at least three who are absolutely terrible. I literally drive to a different one because even simple transactions they seem to draw out into painstaking experiences. One guy wouldnt stop telling me that I didnt know the year of my own vehicle and told me it was a different year which would have made it a completely different generation. Unbelievable, you cant even make this stuff up.Edit: Bumping it up to 3 stars because I did end up going back and again had difficulties with the same employee which the manager and another employee recognized which didnt make me feel like they were being unfair again. Again the other attendants are great so my review is basically just an average.
The guy working there quickly found me the blinker bulbs I needed, and was able to answer various questions about them.
Thank you Marcus!! Great customer service!
Very helpful, very professional! Great service!
Aside from employees having personal conversations in the parts storage area, where we can all hear them...The employees who do work give great service.
Not sure about the other reviews, but these people were very courteous and helpful.Service has always been quick and responsive.
Such amazing service. This review is so overdue as my husband and I have never seen such a dedicated employee. Were new to the united states from toronto and when we first walked into the auto parts store we were greeted by this young man named Ryan. He went out of his way for us even after numerous attempts to call friends who work at competing auto stores to find us the right part. When he couldnt find the part we were describing he took it upon himself on his time off to go to a junkyard and pull the parts that nobody else had that were almost like new asking nothing in return but for my husband and I to come back and do business again. Honestly where can you find an employee like that? He insisted he didnt want any money for going out of his way to get us the part. The least we can do is write a review to let people know what a great knowledgeable employee autozone has and that he should definitely get a raise!He earned our business and employers should be on the lookout for people like him
Great service!! We are very happy with the service here! Specially Ryan.
Everyone was nice got help right away
Worst auto zone went in to ask questions about how to put freezeon in my car and they didnt wanna help jst told me to youtube it im a girl dont really know much about cars and they were useless no help what to ever need helpful workers
Convenient place for that quick fix. Some parts are great prices, some not.
The staff were extremely helpful
This is my Autozone! Great customer service and one of the guys helped me out when my Accords belt got loose, helped put it back on the tensioner, while it was raining. Went above and beyond.
Always a great experience at this location.
Friendly staff that makes you feel right at home!And they try their best to help you out with any car problems you may have!
Outstanding service thank you Marcus
Had help from Danny with a battery. Great guy great hello.
My go to auto parts store. Very convenient.
Super good organization
Hit and miss with staff. Some helpful. Some ready to fit fight you.
Excellent help! Thank you!
Very, knowledgeable about my car in and very helpful
Ryan is truly amazing and a life saver! He really helped me.😍
Close to home,Always have the parts I need .parts people friendly and helpful
Great! they had exactly what i need
Love that they are so helpful
If you dont care about your car, then come here. If you also dont care about customer service and knowledgeable staff then come here.
Nice people, got what we needed.
Amazing customer service and the employees are always helpful
If you need it they have it, or will have it by usually the next day.
Really nice and fast service.
Been waiting the line for 15 minute.just me on the line.the employee just talking talking.with their friend.look like they dont care other people waiting.just wasting my time stand on the line.
Always polite and courteous and pretty girls
The worker is not helpful At all and very rude I don’t go back to this location again
Awsome customer. Service
Very help full
They didnt want to help me change my car battery and yet I still bought it, horrible customer service in the morning shift they should put ladies in the mornings.
They have everything I need for my car !!
Worst Auto Zone I Have Ever been to you wait inline and they skip you and dont even care. If Im waiting dont keep the customer waiting the customer keep you employed.
Helpful employees, clean store.
Fast and frankly service
Call ahead to make sure your item is in stock. Ordering has been a bit lacking lately
Great customer service!
Very helpful.
Very helpful ceew
Staft just sucks, they could care less and theres not much in the store
Always very helpful
Good service
Great parts selection
Parts books need to be updated and-or replaced, for bulbs, filters, etc..., otherwise good store.