Beth was great, I called in ahead asking to confirm stock, which she did. I showed up at the store 45min later and she had my item ready. She was very helpful, even lent me a hand truck to take my table to my car. Great service. Much appreciated.
Great little shop. Im new to wood turning and the gentlemen we spoke to here were so helpful and knowledgeable.
This store has most everything that you need & share there knowledge & great tips for the projects you are doing.
My wife made the trip for me but said the employees were very helpful, friendly and knowledgeable. Sadly that kind of service is rare today but is still alive and well at Rockler.
Came in to buy some wood glue, left with a whole lot more. I’m glad they don’t have shopping carts!This store is better stocked than the other Rocklers I’ve been to. Very friendly and helpful staff. I’m just getting started with woodworking and the people there are very knowledgeable and help point me in the right direction. Thanks.
Great shop in Ontario! Would highly recommend it!The staff was super friendly too!
Ive come here before and had no issues, 5 star experiences every time. But today 3 stars for sub par customer service. Thank you to the younger dude and chick for trying to help me. I just needed some oil based varnish, not to be told try going to San Diego by the older guy behind the counter.
Rockier is an amazing shop. Perfect for everything I desire.It’s a must to go and get what you need.
The staff is always available and ready to help find a product you’re looking for and usually can provide helpful information for a project.
Staff is professional and very knowledgeable! Prices are average but you can get great deals if you can wait for your items to go on sale, which most items regularly do or you get your 10% off coupon in your email or coupon mailer. Always a pleasure to go in and shop in a friendly atmosphere where the staff is more than willing to share their knowledge with you.
This place has or can order anything you need for any woodworking project! The staff in there is always extremely friendly and happy
Always awesome coming here, they staff is always very friendly and helpful. They seem to always have what I need. But I do check online first before driving down. Will be back for more items.Definitely check them out for all your wood working needs.
I like their customer service very helpful and polite I was looking for a place to buy wood for my projects and I love the fact that there close to where I live thank you very much.
I have been purchasing my woodworking tools, hardware, and accessories from Rockler for several years. They are always professional, friendly and extremely helpful. Rockler is a woodworkers Mecca and the go-to place for any serious, or novice woodworker.
Clean and well-organized store. Friendly, knowledgeable, and helpful staff. Ill be back!
This is my go to woodworking store. Cory and the team are always very helpful and the stock they carry meets most all of my needs.
Great place for woodworking classes and tools. Highly recommend for people looking for a new hobby and honest advice from staff.
Love the customer service and experience they have. They make everything so much easier
This Rockler had excellent customer service. My boyfriend and I came in inquiring about a dust collection system and Corey was extremely helpful and super knowledgeable about not only that but the other projects we were working on. We will always be a customer of Rockler!
Went in for the first time it was clean and organized so many different stuff to play withI wasnt approached or asked if I need help so I cant comment of customer service but I found what I was looking for and more Ill definitely be stopping by again
I really hate this place. I cant leave here without spending money. Personnel is friendly and very helpful. I highly recommend this store for any woodworker.
Very helpful staff as always. Cant wait to go back...😆
Customer service was excellent. Very knowledgeable and very helpful. Made getting what I needed quick and simple. Thank you very much. You made it an enjoyable visit.
After spending several thousands, over yearsBuying big ticket items, and smaller items, I wasAppalled they will not take my check anymore!I have to drive 40mi. One way! There selectionIs good, and greatly overpriced! Any equip.Purchase in the future I will go somewhereElse!
Great store with fantastic help for Lesser Nobles like me. And, they always have exactly what I need and the quality is of the highest order. Whenever I have a tough handyman job I go to Rockler for parts and advice.
Great people to work with. I love going here for my woodworking supplies.
This store is pretty. A bit small compared to others, but they have some cool tools. I enjoy going here and just looking at what could be. Im not at the point in my woodworking that I need professional grade tools but this place has them when I am. It is a great specialty shop and the service is usually pretty good as well.
Very helpful staff
They have great people on site and the tools you need to get the job done
As a beginner into the world of Wood Working I am always impressed with the staffs ability to educate on new purchases.
Great customer service from every employee. Quarantine brought me there the customer service kept me as a customer
Very helpful and knowledgeable staff. Friendly and really listened to my questions. I found all the specific tools and supplies I went to get, for my project. They even hooked me up with a discount 10 % win-win. Ill be back for sure... thank guys
Very friendly employees and very helpful. Pointed me in the right direction and new his stuff.
Rockler has a pretty complete line of fine woodworking tools, accessories and small parts. Of course, you can find more stock online, but if you need it right now, Rockler will fill the bill nicely. They have a friendly and helpful staff and parking by the Mall is plentiful. Very clean store.
All the good stuff you need for your handcrafted woodworking projects. Go above and beyond the ordinary. Why get the mediocre stuff at Home Depot when the seriously good equipment and supplies can be found at Rockler.
Very professional and detailed information about cabinet door installation. ProjectTurned out great
Great place to find wood working tools and supplies.
Awesome place. They have everything you need to start and complete your woodworking project. I bought my router and table here. I love it. Great selection of exotic wood . I wish they would open up in Las Vegas.
Bet, Jerry, Kip, Dave, and Al are fantastic!
Great as always!
Great guys and great knowledge. Every single person there knows exactly what they are talking about regardless of what section you are in. The store has a home town feel and I’ll always be a customer for life.
Went to Lowes and home depot didnt have what I needed and no customer service. Got recommended to visit this store, as soon as I walked in Mr. Al helped me right off the bat, and knew exactly what I needed. Thank you guys!
A little bit expensive. But lots and lots of fun stuff. Employees are very knowledgeable, and willing to answer all your questions.
Staff was very helpful & courteous. They even helped me bring some of my boards out to my truck.
Great little gem to get good tooling and guys have a lot of knowledge
A bunch of knowledgeable friendly ready to answer any question staff. The tools are quality and they have a small but good selection of wood.
Great selection of specialty woods. Tim was very helpful
Interesting place. l9ts of fun stuff and knowledgeable people.
Very helpful staff. Wide selection of high end woodworking items
Just purchased the 43501 workbench caster set in combination with the workbench quick release caster plates. They are NOT COMPATIBLE with the supplied hardware. Just looking at the design (and parts), its obvious that a countersink is required. The plates have the counter sink, but the attachimg hardware is a low profile head (which neither fits the coutersimk in the plates nor is low enough to provode the necessary clearance to allow the castors to slide on.)
Great place held a couple of large pieces of equiptment for me for 3 months when I got called out of town. Prices are steep but they have great stuff.
Very friendly,, they give you advise. They know what they are talking about and military friendly......10% off
The sales people were quite helpful and courteous and the store was awesome. It was a little expensive, but worth it to be able to see and touch what youre buying instead of having to trust an online store sight unseen.
Staff is very friendly and I appreciate all their recommendations. Very knowledgeable and helpful. I always walk out of there thinking Yes I can do this myself.
Great place to shop. people are helpful and actually help you find what youre looking for!
Great staff, great selection.
Zen is a big help, when you need help the most in Rockler.
The customer service is great, selection is wide, and the staff is very knowledgeable.Price is a little steep on some product, especially compared to Amazon.
Very helpful staff very knowlegable and friendly!!! Anything you need to know, this staff has all the answers!
Very helpful..
Great staff. A huge selection of wood working supplies.
Great selection and service..
Super helpfull and all around genuin people
Poor service. Steep prices. Called in to see if they would atleast price match and they said they would, but when I get there they said no cant do it. I drove 50 mins for nothing.
Friendly Staff and great assortment of woodworking items
Very experienced staff ready to answer the questions in best detail available.
Very disappointed. I went in yesterday to check their store out, what started as nice customer service ended with very rude and disrespectful attitude. Maybe it was a bad day for the person helping. But I Will never visit this store again.
Great service and always the right place to find the correct tool for the job
Pretty overpriced but good selection for hobbyists.
Always knowledgeable and helpful!!!
Good service nice store
Great for all woodworkers but a just a little expensive
This name is wrong!!!!!!!!!!!!¡The place is called Rockler Woodworking & Hardware