I always come here to fill my tires and i was a customer with my previous vehicles. They are always friendly and helpful. Never had a problem with their work. Just use discernment in all you have done.
Mavis has always been very reasonable to deal with. Recently my car developed an unusual break noise. The mechanic took about 40 minutes to check it out at no charge as it was viewed as an inspection. Their price on tires is very competitive and I have been satisfied with all work they have done for me over the years. Highly recommend them.
Daggum it!!! These folks are AMAZING! I’ve taken all of my vehicles here for years. They can fix just about anything. Great mechanics, great service, and great prices. I wouldn’t go anywhere else.
Honestly love this location better than the one on Blanding. Super friendly staff all around, knowledgeable managers who are honest and upfront and the technicians are efficient and well paced. Highly recommend
I’m so grateful to Tom and Levi for helping me when I needed it. Another tire shop wouldn’t plug/patch my tire because they said the tread was too low and I need a whole new set! I took my truck to Tom from a friend’s referral and he looked at my tires and said they still have plenty of mileage on them and fixed it for me as a walk in. They worked me in as a walk in and I was in and out in now time. Tom also helped me with another totally separate car issue! I so appreciate their honesty and friendly service. I highly recommend them for any tire or service needs!! I will definitely be back! :)
I had an issue with a tire on my company vehicle. I rolled in to mavis in orange park just as they were closing. They could have sent me away but they did Not. They took care of my issue with the competency and professionalism that was (in my opinion) clearly above and beyond what I had expected.I will be returning to this company and this location for my personal vehicle needs as well!Thank you for time, effort and understandingNew customer for life.
This was my 1st time visiting this shop (Orange park location). I needed my brakes fixed. What made me choose this location is the reviews. Let me tell you the reviews were right on! Levi displayed exceptional customer service. He was very knowledgeable, friendly and explained what my vehicle needed and prices are reasonable. Also, gave me a list of other things that need to be fixed. Tom was also very courteous . I definitely recommend this shop to anyone looking for affordable prices and friendly atmosphere!
Just happen to have a tire blowout next door to their place. The people there were very professional courteous and more than happy to help you out. They put me four new tires on right then and there. And they were a price competitive as most places. And I gave them a 10 on their reviews
This place is the best. Great crew, great prices and they take care of you. Front end managers are friendly and make sure all is well.
I Love this place! Tom and his crew always makes sure to take good care of my vehicles. Even though they are old vehicles, I always get the best service and fair pricing here. The work they do on the cars is amazing. I wont trust my car with anyone else. I will recommend this location to everyone above all others in Jacksonville.
These guys were great came in with a nail in my tire and we’re quick they quoted me about 45 mins away to look at it! They then got the car in right away! Was in and out with in 30 mins Kristen the as a pleaser to work with! Definitely will be back l!
Today I had my husband & my son take the car to Mavis Tire of Orange park location and the service technician’s name was Levi. He did an excellent job repairing the issue that we’d been experiencing with my vehicle’s tires. Levi’s service was fast, friendly, efficient and he was extremely knowledgeable. We’re very happy now because I no longer have to worry about tire safety as I’m traveling with my little boy. The issue was resolved. Thanks Levi & Mavis Tire!!
Levi is awesome!! He has the most amazing customer service, friendly and professional and knowledgeable! I will always come here for tire service.
Man This Place is the best! I got here first thing in the morning because it was an emergency the service was Great and Very professional! This staff really knows what they are doing! Very fine people. I will definitely be back to this specific location if anything is needed!
Great place to get the tires you need at great prices. Got in with an appointment. 4 new tires and alignment only took 1 hour. The crew here; Awesome! Brought my 3 year old daughter with me. They took it off the fishing tournament and put on Disney+. I wasnt excited about watching Frozen for the millionth time; but she enjoyed it. The crew here made all the difference. Fast, friendly, courteous. Ill be coming back. This is my new tire place.
They’re awesome. Go here for all your tire needs!!!
The employees were so nice!!! They fixed my tire so fast and were so helpful!!! Any time I need my tire fixed I’m going to go here
Edwin is the best mechanic I have been to in year thats for all the great work and I will definitely be coming back when I need more work done thanks Mavis
These guys are the best. My tires seem to attract nails and screws constantly. The guys always take good care of me.. in and out super fast... I will be purchasing my times here when the time comes. They are always so helpful!!
Tom, Levi, Chris and the whole shop are amazing! They are super friendly, helpful, knowledgeable, and will give you the best price and deal for there expert quality work. Ive been their customer for a couple years and even after I moved to riverside, I make the extra effort to go to them to fix my truck. I highly recommend them!! Thanks guys for everything! You are all amazing!
These guys are the best! They know what they are doing and don’t try to tell you that you need work when you don’t. It’s the only place I take my cars!
Just left for here for a tire repair and I was literally in and out in about 20 minutes Levi’s customer service was amazing and my service was free!
Amazing shop. Walked in to get a valve stem replaced and was done within 20 minutes! Highly recommend these guys!! Thank you Mavis!
I have been twice now with tire issues with my Jeep and everyone has been so very helpful and timely!!! Thank you for finding the issue and fixing it!! And thanks for helping me with my doors completely unrelated but so appreciated!! Y’all have been the best!
I have been to several other local shops in the area and these guys are the best hands down. Chris and Levi are both so nice and professional. I cant say enough how much I appreciate their help and kindness. The service I received today guaranteeds me a customer for life.
Fanatic service and Knowledgeable employees. I always return to have service at this location.
Caught one of the lovely nail/screws that haunt the Jacksonville area and I needed a patch job. Stopped by and was taken care of quickly. Actual people that delivered great service and were personable. Not typical of a “car repair”placeThanks for helping me out.
Great shop, helpful people they were awesome with telling me all that was wrong with my car. Showing me what had to be done and caring about the safety of their patrons. Highly recommend this place
Best place in town best prices and friendly service
Good morning Tom and his crew was great, fast, professional and the price was right, I have been a customer for years because of the crew and prices
Great service! I was in a pinch to get my kids from school after finding a bolt in my tire on the way home from work. I called and they said they would get me in right away, and they stood by their word! Great work and great service! Thank you!
Kristen and James are amazing. They not only help with my flat tire but they were very kind in letting me know what yo keep an eye on without pressure to get it done right then.
Absolutely the best group of employees and the best service! They go beyond and above what is expected! I will always come to this Mavis!
Levi and Tom are top notch. They took good care of my tire needs. I would highly recommend them.A+++++++ customer service
Stopped in for a tire repair. They were very nice, assured me the tire would be repaired correctly and re-balanced. I was in and out very quickly. I will return to that store with more business
Yesterday, I had to stop at mavis tires on park ave in Orange Park because my tires needed air. A guy name Tim store manager was very helpful with putting air in my tires. Also we went a extra mile for me I had ask him a question about my window ripers. They were not putting out my water to clean my windows and he was so nice and professional he added window washer to my car. After that he unclogged my sprayer and got it working right again for me.thank you again Tim.
Tom and Levi was so wonderful they had great customer service and a wonderful attitude I love this tire shop
Saved the day! Came in on two flat front tires. Apparently run flats are awesome but really hard to find. They were ablento locate a set in town, have delivered in and hour and a half, on my way 30 min after that.
The guys are great! Take good care of me every time I come
Levi helped me today with my oil change and was indeed helpful in doing so! He made my experience very unique from every other vehicle service place I’ve ever been to!
Levi and Nick were there to help me with everything I needed and made sure not to price gouge me and made sure everything was working and running perfectly definetly recommend these two for all your needs
Leonard, Chris, & Tom provided excellent service for my oil change today! Super quick & very professional. Store was very clean & well put together. 10/10 would recommend this store!
Nothing short of fantastic my first visit. Came in to get a tire replaced due to leaking air, Levi and Tom were not only helpful in explaining what was going on but were also very time-manageable. I was told an hour and was out in 40 minutes with a patched tire (perfectly fine as it fixed the situation and saved me money). Anyone with car issues should DEFINITELY head over to this place as youll be well taken care of!
Took our car in for front end work525.00 later told us what was wrong and that we were good to go. A week later very loud noise coming from the front end took the car back to them the manager told us it was the belt making the noise at that point told him what he was full of. Left the car again then they call again wanting another 650.00 dollars saying now my ball joints have gone bad. Imagine that they both went bad in a week. Last time I will grace their door. Also called and made a complaint with corporate was told the district manager would call me shortly that was three days ago.
Tom and Levi were both very friendly and helpful. Took me right in and got my tire taken care of quickly. Absolutely recommend and will return here in the future.
Thanks Tom and crew.I was told by a few other businesses that I had a transmission leak, Tom and his amazing team checked everything out and found my problem. Not transmission at all, minor oil leak. Fixed it no problem, now I am safely able to drive knowing my baby fixed by the best. Thank you all very much ❤️🤙
This place is not qualified to service a bicycle, let alone a car. Service advisor Tom has no customer skills and they have a young kid working there that can’t even pull in a vehicle without running over the outriggers for the car lift. The service advisor gives off the vibe of lazy, as I observed him turning away money with only one car in the bays. Some fella came in and said he spoke with someone that morning and needed an oil change. Advisor immediately told him well you didn’t speak to me and he couldn’t get him in until 9. This was around 8. After the gentleman asked if he could bring it back then. The advisor looked at him and at the computer and said well I was wrong we can’t get it in until 10. The customer said I’ll take it somewhere else and left. To wrap up the story, I had a tire patched on 3/30 and this morning, 3/31, it was lower than it was yesterday. Can’t really take it back and have them redo it for free since I was a fleet customer and he didn’t want to fool with writing up a service ticket for a fleet charge. He said it was to much trouble to deal with fleet charges.
First time at Mavis and Leonard greeted me as soon as I walked in. The lounge was clean, free WIFI, paid vending machines and they were very thorough with my service. I’m already planning on purchasing my new tires from here due to the service I received. I would highly recommend and refer my friends to come and visit!
Nick was so awesome! Got my tire fixed super fast!!
Levi repaired my tire in less than 10 minutes. In and out quick with outstanding service!
Great customer service! Levi was so nice and helpful! All the employees were great!
These guys were amazing! I developed a flat tire and it took no time for them to fix it. I was in and out within 20 minutes tops. Tom Crews is Definitely an asset to his company. I highly recommend these guys.
Thank you Tom for creating a family like environment where I feel so welcomed and receive the best service! Definitely recommend to friends, family, and others.
Went in for a knocking noise was quoted over the phone over $900 then Tony/Tom? said he could get it to just above $800. After all said and done I paid $1200. I need my car! I then inquired how in the world it went over $400 more, which I never ok’d? That’s a HUGE jump in price. He said he quoted me that and everything is recorded. I then asked for the phone recording. He said he’d contact his supervisor and would get it for me. After 3 weeks, multiple phone calls and inquiries no recording has been provided. Speaks volumes! I’ve written a letter to corporate and hope they will respond to my inquiry. So my advise, use them at your own risk. 👎🏻
Went to Mavis in OP to get a tire for a friend. While I was there waiting, customers were paying for their services. One customer was paying for his and the total was 80 or so dollars more than he was quoted on the phone. Kristen handled this guy like Ive never seen before. This man was just looking for a free ride.. kept throwing that, God bless you, in his begging. She kept telling him he received a discount on everything they did for him, but he wanted more, more and still more!! She wound up giving him some other last discount to make him happy and get him out.Kristen is a phenomenal customer service manager and being in management all my life, shes definitely a keeper!Because of her, yall will gain my business.Thanks Kristen for your sensational customer service, its so hard to find anymore in this cruel viscous world!
I just wanna say this place is fantastic. The employees are very helpful, and knowledgeable. I recommend going there for any tire needs.
Came in for fluid flushes and brake pads. Chris was extremely helpful and was relatable. Gave me some discounts and have my truck running smoothly in no time. Highly recommend for anyone who needs work done on their vehicle.
I enjoy having my car serviced at the Orange Park location they have excellent service an excellent Personnel in the office and in the garage I would recommend them to anyone who needs their car serviced they have done a great job for me every time that I take my car there I do not have a problem getting my car serviced and they do an excellent job on providing the service they say they will do thank you
They were Awesome. Called ahead and they waited for me to get there after work, took care of the issue and I am back on the road.Thanks Guys!!!
Great service. Been going here for years!
We bring all our fleet and personal vehicles here. Fast service and best price. Super friendly front end managers as well!
Awesome mechanics, and very honest. Ask for Tom, best guy there.
Chris at Mavis Tires, when I walked thru the door, I didnt even tell him my name and he already knew. He is the best. He took care of my car. So if you want good service and to be sure that your car is in good hands stop by Mavis Tires and ask for Chris.. He made sure I was taken care of.
I will never go anywhere else to have my car looked at! Went in on a Friday afternoon when they were super busy told them my issue and was going to have to wait and I understood, but Tom that was behind the desk stopped what he was doing and went and got my car and took care of my car right away. I can not thank him enough for what he did for me.
Guys treated me and my family awesome! Best customer service around. I’ll never go to another auto repair and tire place again.
Chris was awesome, not only did he explained what needed to be done but he showed me too. Great customer service
Levi was incredible to work with and very helpful when I came in to have my car inspected, hopefully he is there next time I come in!
The Representative at the front desk named “Levi” was very helpful and very descriptive of the services i required! Thanks so much Levi!
I just needed new wiper blades. They got the right ones and I was out of there in under 10 minutes. Ive taken my car here for years and have never had a bad experience.
Came in to have my tires checked and Mr. Levi made sure I left safe and sound. Thanks a lot brother.
Very informative and courteous staff ( Levi is Fantastic!). Efficient and reasonably priced. Very thorough and conscientious.
I’ve taken my vehicle here and have always had exceptional service! Levi helped me today and was excellent! Thanks Mavis!
Quick... friendly.... helpful! Also fixed my problem for free such gentleman’s!
So quick precise and professional. They got me back on the road quickly thank you.
The only place I will go to from now on. They treated me better than I ever been treated and didnt try selling me anything I didnt need. ❤ Mavis Tire and Tom Crews for all the help. You guys are AWESOME!
Great people here chris was awesome and the guy who did our tire was polite fast and friendly we will return for sure ..
Chris and Tom were amazing! Definitely recommend.
Was there today Chris and his team was Excellent.The service was excellent and I will be back again.
Great experience. They showed me the condition of my brakes and answered all my questions. Turns out I still have more brake life left on my car, a previous shop told me I was in dire need of new front brakes. Mavis employee was honest with me about the condition of my brakes.
Chris is the man here to talk with for any good tire work to be accomplished!!!
The worst customer service I’ve ever had. Messed up my front driver side shock and when they went to fix it they kept it for multiple days although it was a small fix. One morning I had to pick up my tools for work they ignored the phone for an hour and no one came up front. Never coming here again.
I went into the store for a simple fill up on one of my tires before making a trip across the state. Not only did they fill my tire with air, they brought me out to show me something with my tire. There was a nail in it, outside wall too. My heart dropped. Not only were very reasonable with pricing, but they also changed my tire, rotated and balanced on the spot. I came through at 5:30 knowing that the shop closed at 6. I felt bad, but had no choice. I will always come to this location and send all my family and friends here for car help.
Tom and Levi treated me right. Highly recommend their store.
Ive just gotta say that Tom at the Park Ave. location really made my whole week! He removed and patched up the hole in my households only car, and it just turned my whole day around. So kind, and so fast! Didnt stop me from almost falling asleep in the waiting room though.😬 Highly recommend!
Mavis Tire went above and beyond my expectations. They were friendly and very experienced. This was my third time buying tires from Mavis and I will continue using their service.
Special thanks to the team here today for working late today to finish my car and ALWAYS taking care of me.
Great staff. Very helpful and informative
I come here all the time and they always give great customer service and good prices. Some nice white guys to look at.
I definitely love this place.. the new management team is super friendly and very informative. Tom was amazing.. thanks again guys.
Tom at Mavis Tires and Brakes Orange Park was very accommodating. He appears to be excellent at what he does. He goes above and beyond. Thanks for your service!
Fantastic job preformed by the guys there! Tom really helped me out finding my tire and getting it replaced.
Honest, fair and friendly service! Thanks for being amazing.
Great customer service, knowledgeable, and good quality work.
The Service was very professional. They also got me in and out at a reasonable time. Thank you Park Avenue mavis.🌼
Tom and his team worked with me on my schedule offer Maintenance prevention to think about for keeping my car running great
This place is amazing! They always do a wonderful job on my car!
I love how fast they are with their service. The staff its great and friendly. Levi is a wonderful manager and his customer service is out of this world. Thumbs up to him and all the workers.
I visit Mavis once a month to have the air checked in my tires. On June 12 I was there again to have a burned out brake light replaced, the guy was very polite and put a new bulb in very quickly.I was very happy with the service I received.
I brought my car in to have a screw removed from my tire and then patched up. Tom was extremely helpful and welcoming. It was my first visit to the store and I will definitely return. I highly recommend this place. Thank you so much, Mavis Tires!!!
Levi and chris where both awesome they help me with prices and a phone charger thanks guys