Spoke with David both times I went to this location. Even though my switch didn’t make sense to fix, as a new one was cheaper, he provided great customer service and presented the Asurion insurance to cover all my devices fantastically. This way I only have a small deductible if the same thing happens again in the future and I won’t have to purchase a new one. Also even when there are 6-8 people in line, Dave was able to assist everyone in a timely and professional manner. Highly recommend for all device repair needs! Stephen N

Alex was very professional and provided fast service. This is my second time getting the same phone fixed. They are also very affordable. I highly recommend.

I have a LG v60 dual screen phone and love it. The outside case screen was damaged while on vacation, I ordered a new one but was searching for someone to fix it for me.. I found uBreakiFix and David was outstanding.Though he had not worked on this type of phone yet (new on the market) he assured me it would be fine.He worked his magic, and I am so thankful.. David, youre the best!! Awesome place to go if you ever need any work done on your electronics. Reasonable prices, fast service and professional staff.. Super big Thanks!Dayna D. Middleburg,Fl.

Great service. Replaced the screen on my Google pixel 4a5g and looks awesome! No one else in town had the screen so it was awesome that I was able to make an appointment on a Sunday and get it back within 2 hours. David was awesome, explained everything and took his time to make sure I understood everything that were doing to my phone. Would highly recommend them to anyone that needs their phone repaired!

Was much Better priced saved a lot os$$. David did a great job. Kept me informed, friendly service. Knows what hes talking about. Knows the product. Had a cracked screen on 16 inch screen on my HP laptop! Was only a little over $200. Saved me hundreds of dollars. Great job Ubreakifix!

This was an awesome experience! It was my first time having to have a device repaired. Upon picking up my device, David helped me out. He was very friendly and knowledgeable and was able to answer all of my inquiries. I didn’t get the name of the guy I dropped it off with but he was great too. Overall awesome experience. Couple of life savers. Will definitely return for all my future electronic repairs.

They are very friends and open 7 days a week. My laptop needed a new battery and the did it in 3 days. Definitely my go to from now on.

These guys are the best! If you have a device problem or anything to do with technological issues I recommend theses guys 100 out of 100! David is the man and always is so polite and quick to get you taken care of! These guys really know what they’re doing and are the best in town!

Attended Orange Park store for a back broken glass. Within 30 minutes of closing time, David tooked care of my Cellphone in a expedited manner.I highly recommend this store for any electronic device in need of repairs.

Super friendly team to work with and they know their stuff. Clean store and fast service. For all you tech needs go see KJ for help he’s the guy you need. Thanks guys!

Excellent service same day repair on a SundayThank you TiMyus and the team at UBREAKIFIX

They replaced my Apple Watch screen in timely manner and kept me updated on the status of ordering parts and the repair. My watch looks brand new! David was extremely helpful when I picked up my watch and made sure I was completely satisfied with the outcome

Took my phone there twice in two months because I ran over my phone with my tractor. I have had the phone for about a year at the time of the first incident. I used to charge my phone 1 time every couple of days even one year later. Samsung galaxy s20 ultra. Here it is a few months after they put a New battery in my phone my phone when replacing the screen in May now it wont even make it a full day. Now I am having to charge my phone mid day. The whole experience has been horrible. They do not notify you when the phone is ready even if you give them the telephone number. The customer service was horrible. I did talk to the district manager one time and told him about my situation and he agreed with me.

Fast,fast,fast......did I mention fast. A bit pricey but beats buying a new phone or device I guess.

David was at the front desk and assisted me in my iPad in efficient timing. The technician Laquan did a great job with my iPad

The Orange City location was very friendly, and very helpful. Communication was great, they kept me updated on issues and discussed options. Will recommend.

Awesome servicereasonable priceVery fast

$60 to clean out something stuck in my charging port? Then they said they wouldn’t charge me of I signed up for the $25 (a month?) thing that I didn’t care about and do not need. High pressure sales. To the extreme. New location sucks. No parking. F that S. I’ll just throw my phone in the garbage if it breaks again.

Amazing customer service! I’ve been to this location twice and both times I was helped by David and KJ, love those guys lol. The first time I came in with a messed up screen due to a little water damage on my part, and they had my phone done extremely fast! The second time I came in I wouldn’t deal with anyone else. Super quick and helpful every time I come in. I recommend them to everyone now!

These guys are professionals. Their prices are reasonable and theyre honest. Highly recommend signing up for their Home plus plan, itll save you a lotta money.

Love this place, no matter who I have encounter ... they are all professional,friendly and courteous.....they take the time to explain whatever the issue is.....Just all around great...keep up the good work....you guys rock

The customer service was outstanding. The representative verified if they would be able to repair my item and he also verified if they would be able to get the part prior to me leaving the store.

Awesome place. Has helped me out twice now with my kids tablet. 10/10 most definitely would recommend.

I have had a wonderful experience with Ubreakifix. The staffs were very professional and empathetic especially the guy at the front desk; they did an amazing job with my laptop which I honestly thought would be impossible to fix. I am so happy with the services that I got; now, my laptop is like brand new. Thank you guys!

David and Labuan great guys perfect team. They were very helpful on fixing my issues highly recommend coming here to get anything fixed

Very knowledgeable. Very attentive. Took less than an hour to fix iphone screen...thank you :)

The staff and the work they performed was excellent. The prices are a little high for accessories but the knowledgeable staff will not steer you wrong. They have become my go to place for any electronic repairs.

David Z, was very professional and good looking . He was fast and effective in helping with my repairs I would definitely recommend this place if you need any type of repair on your electronics.

As soon as I walked I was welcomed and David ask me how can he help he gave me a price and how long it will take and it took just that awesome customer service I will be coming back if I have any more phone problems and I will be sending family as well

Very good or even better said exceptional customer service from Breanna...you guys should give her a raise because she spoke very clearly and calmly and is definitely the face of this location...Ill come back anytime and they fixed my phone quickly and it looked brand new when I received it back...they also threw in a few freebies! Definitely recommend! Also theres a Barber next door so get a haircut while you wait! Keep up the good work guys!

Awesome workers. They helped me to discover that the problem with school issued Ipad was the case. They did not cheat. Could have but did not. Very happy.

Very efficient repairs with friendly and attentive (and helpful!) service. Will be back for sure for other repair needs

David was very helpful and professional. He provided excellent customer service 👏

I needed my cracked phone screen repaired today and off course my cell provider gave me the runaround and wanted me to file a claim and pay $250. UBreakIFix was crazy busy but was able to get me in and out in 20 minutes for $70. Both David and Sean at the Orange Park, FL location were so awesome to me. I highly recommend UBreakIFix for your electronic repairs.

One of the worst customer service experiences Ive ever had. I made an appointment and dropped off my computer with them on a Tuesday. They didnt mention any wait on diagnosing the problem, not did they mention anyone ahead of me. On Thursday I get a call recommending their subscription service with no real information on what was wrong. Two more days pass before Im told whats wrong with my PC, but not without trying to sell me on the service again. They say theyll overnight the part that I need and that it should be fixed either Sunday or Monday at the latest. Sunday and Monday pass without contact, and finally Tuesday I call them and they tell me it will be done Wednesday. When I finally get my computer back theyve left programs installed on it. Very unprofessional, very frustrating, and I cannot recommend using their services.

David was great! Fast and easy, Exceptional service.

Called ahead to see about a screen replacement under a manufacturer warranty and they said no problem as long as its not cracked. It was not cracked it was new and the backlight went out causing a black screen which made it unusable. Get there and I get a different guy who proceeds to look at the screen under a light and says theres cracks underneath the screen that are hard to see so thatll be close to $300 because its damaged and they dont even have the screen in stock. I was upset about the cost and he offered a protection plan at an additional cost like he was doing me a favor and I said well I really need to be able to have a phone, and he says if I had a smart watch Id be able to at least have some form of communication. How does that help me?! Took it to another phone repair store and they said its NOT cracked on the inside at all. Yikes. They should get into the used car business because that was shady. Glad I left.

I have had several tablets and phones repaired at uBreakiFix in Orange Park. The staff is always courteous, knowledgeable, and quick. They recommend services and add-ons that extend the life of my devices. I recommend them highly!

Exactly what it says...if u break it they can fix ...fair pricing and very professional.

Staff was nice but service prices were too much for repairs.

Cole was an awesometechnician. Service was great and he got meSi

I made the unfortunate move to drop my case-protected iPhone. This location was convenient, the cost was right, and Caleb answered all my questions. Jerrell efficiently replaced my screen (less than half the time quoted). I am satisfied!

Sadly, Ive used their services four times in the past year. They are always friendly and professional. My phone has been done same day every time. Cole and Caleb are super helpful. I hope I dont need their services again, but if I do, this is where I will come.

Cole gave great customer service over the phone. Caleb helped me at the front desk. He quickly analyzed my phone’s issue and repaired it quickly. Wonderful professionalism and courteous service.

They did a awesome job fixing my tablet. My grandson thanks you.

They were very quick and professional. Dave helped me save money with their Asurion Home + program.

Cole was extremely helpful and timely with my MacBook repair. I was given calls and updates as to the status of the repairs and costs. They even gave me a great deal for signing up with this super cooltech insurance plan. Definitely recommend.

Took my phone in for a repair and the staff was very nice and pleasant to work with. My phone should be ready in a few days and is covered by manufacturers warranty. My review will adjust once I have completed my service.

Absolutely fantastic service. Quick and courteous! I had a warranty covered issue with a fatal flaw on my Google Pixel 4 XL battery. 4 hours later (which is longer than usual for them, but this was a complicated faulty battery) and it was as good as new. Will absolutely use again and recommend to all.

Great customer service and repairs were done in a timely manner

Fast quality service. Phone looks like new again.

Hands down the best phone repair shop Ive been to!I came here to fix a cracked screen on my phone. I expected to drop off and pick up the next day. Fortunately they were able to do it the same day.The quality of the fix was excellent! My phone looked brand new! The best part is the repair came with the new glass screen, digitizer, and new battery!Customer service was friendly, knowledgeable, and overall professional. Caleb took the time to walk me through the process of the repair, explained their other services, and introduced me to liquid glass protection. Overall great service!

I was in the store a few days to get the button on my iPhone fixed and the Tech at the front counter did his thing to it and fixed!!! He made my day. Thanks Guys.

Dave was very awesome, and did a great job!

My experience here was good and they had good service, especially KJ.

I had a Great experience. Jasmin helped me with my ph and saved me lost of money. She was very helpful being I was sent over from the T Mobile the service was fast and professional. I will definitely return if I develop any further problems with my phone.

Omg where do I start. Cole helped us when we first started and then another lady checked us out at the end it was the best service best people Ive come across in a long time the service was said to take a week and it ended up only taking like 3 days and they were calling us to come pick it up very professional very nice and a great salesperson for the home protection service I got it for my home cuz its going to take and its going to work awesomely I would definitely come back to them in a heartbeat and will definitely come back for them.

Great job fixing my phone. So exciting, phone looks brand new.

David at you break I fix went above and beyond to resolve my issues with my phone. Highly recommend.

Caleb was able to help me order a replacement battery for my MacBook Pro at a very reasonable price for parts and labor. He was so helpful, which was very much appreciated. Very happy with the initial service I received!

Cole was a great help getting my electronics fixed! Ive been here more than a hand full of times, and each time was knowledgeable about what needed to be fixed.

I took my PlayStation for in to be looked at and they took two days with no call. I finally called to check on it and they said it was ready for pickup, but they said there was mold and they couldn’t do anything. Took it to TTops and he fixed it on the spot, showed me how the bolts were covered by warranty sticker...so they didn’t even open it up. No mold whatsoever, only a little dust and was told that it wasn’t even that bad. Take your stuff to TTops!!! He will help you!!!

I had an appointment there was 1 person working a long line. I spoke with someone waiting on a cracked screen that turned into a cut wire 5 days before so I just left.

I arrived 1 and a half hours before closing. Cole really helped me out by expediting the repair of my phone. I was able to get it back in working condition same day. Awesome service. Thank the guys in the back for working hard on getting it done.

Got my cracked Samsung phone fixed in 2 hours. Quick and efficient staff.

Yea I have them fix my screen get my phn back and my data is gone my phn is acting weird like I dont kno what kinda buisness they run but something shady .best believe!!!

Thanks to Caleb and Cole did a wonder Job assisting me with getting my phone fixed and even managed to half the price! Would definitely go to them for the best fixes

Great service and extremely prompt on replacing a cracked screen.

Quick and easy drop off pickup an hour later Caleb and Coke were great

Not sure if this is the right office but the technician that came to my house and fixed my horrible cracked screen was amazing his name was Timothy and he was very professional. He was very knowledgeable about my phone!!! Great experience awesome job!!!

My phone was not charging and Breanna took it to the back to have the charging port and cleaned and works fine now.this this only took mlabout 5 min. Quick service.

This was a great process, it was really quick and got it back the same day

Caleb was very helpful! Answered all the questions I need to be answered! Jesse my phone in and out I just dropped it off at 3:05 and I’m currently picking it up now at 3:58

Was able to get my questions answered right away so I could make an informed decision.

Go to BATTERIES PLUSI’d give them zero if I could. Called last week asked if they could look into a software issue. The lady on the phone said definitely and to bring it in. Last Saturday i drive up there and spoke with the boy at the counter about the issue. He just looked at me. I had to ask him “can you do something with it or not”? And stared off like he was stoned and said “um I don’t think so”Took it to batteries plus down the road. They worked relentlessly to fix it and they did,

We came into the store on the 10th and delt with Jarrell. He really went above and beyond to help us out. He was very professional and really did whatever he could to help us out. we were able to get our phone fixed. Thank you guys for your help made our day a little easier.

Mr. Cole was a BIG HELP today for me. Phone went out and he made it happen. Good work and really appreciate Mr. Cole.

I took my PS4 in to get fix. The issue was that it wouldn’t power on so I believe it was due to the power supply going out. Take it to the store a employee told me that it would take 1-2days to get it fix. Two days pass I didn’t hear anything or get a update from the store. Three days pass still nothing. So I finally decided to go back to the store when I discovered that my device was unrepairable but I wasn’t notified about it. Nothing was written down in the repair report on what was done to my device. Then when I got my device back a cord is sticking out of it which it wasn’t in that condition when I gave it to the store. This was my second time coming here and it will definitely be my last.

Caleb was awesome. I would recommend them to anyone. U break they fix. Try it, you be satisfied. Very fast and reliable.

Bad customer service I would have rather taken it anywhere else. The people that work here are not very friendly and dishonest would rather go anywhere else. They fixed my phone so that gives them at least a star. TOO many repair places stay away.

Just want to thank Caleb & Cole for giving me great and professional service today! They We’re done early and the quality is very much on point! RECOMMENDED

They were awesome, superb service I called and they were able to get me taken care of within an hour highly recommended

The guys did a GREAT JOB fixing my sons iPhone! It didn’t take long to fix at all I will definitely be returning for any other fixes I will recommend!!!!

Amazing service! These are my tech gurus in the know! Have had quite a few phone screens replaced, a few game consoles repaired and a laptop. Alway courteous and helpful. Have NEVER had a bad experience.

Had their new chicken blt sandwich.. was awesome

What an awesome experience from the customer experience to repairing my phone it’s brand new. Thanks to Caleb. If your phone or screen on a laptop he can fix it. Just walk in or give him a call.

Cole was amazing saved me $$$$ And repaired my I phone within an hr. Same day. No hassle. Very professionalI am completely satisfied with their servicesHighly recommended

Great service! Fast an easy. Thanks caleb!

KJ was phenomenal from start to finishHelped me set up my New ausurion home program and got my autistic sons iPad fixed.Even helped put a new case on it!

Cole took great care of me today. I had rice stuck in my charger port after dropping my phone in the toilet. I came in and he fixed my phone in 5 minutes!!! Very happy customer. 🤩🤩

Kj was absolutely amazing! He was so professional and kind, this is probably the only place I’d come to for a repair from now on !

Very good place customer service was good and the turn around of the screen repair was fast.will definitely be coming back for more repairs and will definitely recommend this place to my friends for the phone repair needs

It seems to be a year that things have been needing to be fixed in our home. My phone repair was the most recent and let me tell you, the most flawless. These guys know their business and completed the repair before the estimated time and had it done right the first time.Bring your business to here when you need repairs to your electronics, I am sure you will be pleased.

David the technician was excellent and answered all my questions and handled all my problems

KJ was fast and professional! He was quick to get me taken care of and my screen repair was perfect. Now that I have the liquid screen protector and a glass protector my phone is better than new. Super thankful to my tech KJ for getting this done for me same day with no appointment.

Perfect job. Took it right in on a Sunday and it was done in less than an hour. You cant even tell it was shattered. Great job!!!

Kj was amazing definitely recommend

Update: Manager called me to try and rectify the situation. I explained again what happened and he repeated what I was already told. I replied that I would not change my feedback and I would continue to put this review on other social media, to which he replied “Well you have fun with that”. Super professional.Brought my iPad in to be fixed, the salesperson convinced me to purchase the liquid glass as extra protection. Was supposed to take a few hours, wasn’t ready until the next day. Noticed it would no longer turn off using top button. Guy shrugged. Less than 3 months later I have a crack in the glass, very obvious a stress crack from the work done. I keep my iPad in a case and the spider crack literally happened while I was holding it. They will not honor their work. The guy actually told me unless I had a video showing I didn’t damage it myself they won’t fix it. Of course had I purchased their yearly premium plan then they would have fixed it. Why do you need an extra plan to guarantee your work?

So had to give one star to do review. So long story short after 4 trips to the store my phone was so breaken from them I just got a new phone. First visit after phone call and setting up to get phone fixed was told they didnt have the part needed to fix my phone. Again this is after a phone call to set appointment. Second visit they fixed my issue but broke my screen. This after telling me it would be two hour fix. Went to get phone and got told no its a 4 hour repair. Third trip was to get screen fixed. Again told 30 minutes took over an hour. 3 days later my phone stops working and you can see where screen is broken on the inside. No damage to phone its self. Not dropped. Outside screen is not damaged. They refuse to fix screen u less I pay. Took phone to Verizon and was told it broke on inside and was bad screen. If you can go to another place I would suggest it.

Everything is fine. The service and work done to my phone.Cole was extremely helpful and knowledgeable. He was also super fast taking care of all the customers at the store.