This is a well stocked Pennys. Just like the old days. The store is very dirty. But its one of the last ones around.

Stopped in for a suit for a wedding. They have a great selection and very reasonable prices! Every other store I visited barely had anything. If you need to get some nice dress clothes go here!

Nice store. I started a new job. Bought some really nice work clothes. Name brand clothes.

Dress clothes for men was poorly stocked.

Everyone was courteous and helpful. I found what I was looking for. Also found dress shirt for my husband and a body shaper for myself. I just been paying my bill for the past 2+ years. I was glad to use my card to make a purchase.

Beautiful clothes on clearance. Shoes, skirts and dresses. Their fall selection is beautiful.

Stocked pretty well...2 floor large floor plan.

Penneys is good, little less on the inventory I was looking for. (Luggage). Everything else was good.

Glad its still open, we lost Sears, I love our department stores, they are an essential part of USA shopping history!

I had to buy a new outfit for a wedding after losing quite a bit of weight. Im the type who hates spending time trying on new things and the staff approached me and made this process very painless. A quick measurement, escorting to the clothes I needed, and even helping pick out a nice outfit. Thank you to the young man that helped me out.

I use to work for this company for years. Shame of products and store warmth seems gone. Still like shopping there but ...

Online order pick up and young lady was nice. Great price on shorts and school uniform.

Great shopping experience prices my family can afford on quality clothing 😀😀

Jcpenney was like a ghost town as usual made shopping easy

Love how the associates will tell you about coupon codes while checking out. I quickly pulled it up on my phone and saved a bunch of money.

This JC penny is the standard normal. It is a lttle older and ran down in parts but they keep it clean and presentable. If you use the app combined with their credit card you really can get some good deals.

I always like my JCP. Clean store and helpful associates.

Portraits area was wonderful. Kind and had great patience

Great store, with good price and a nice selection. Found the kids some nice, reasonably priced school clothes.

Got some good clearance items from Jcpenney, but if you go online the same item might be cheaper also I think the can update the mens department for older gentlemen. The home department can use a little updating, but if the rumors are true about closing and only going to be online then I can understand about the selections and pricing.

HELLO DO NOT GO TO STORE TO EXPENSE!!! PEACE

The womens dress selection was horrible. Where are these buyers getting their inventory?

Not a wide selection of my style for 8-10 yr old girls. Overall most people wore masks and there was fast friendly service.

I stopped this weekend at JCPenneys very appreciative to all the great service that I received and also got 30% or off my purchase and looking forward to stopping some more maybe next weekend🙂

So much wonderful stuff on sale!! Great selections and sizes!

I only found 1 person working to cash out. There was 1 person working on the entire 2nd floor. The brand of JC Penny has definitely taken a turn for the worst. There was more people working in Sephora than the rest of the store. I dont think I will be returning to a store unless it changes significantly.

Easy to order on line and easy to return if needed to . Clothing is of high quality. I always found what I need here .

Got a $50 sweatshirt for $10. Saved $170 on college liscenced clothes 😲😲

The inventory for travel is extremely low. Kohls had better selection and prices

Great Place to shop. Great selection, staff and prices!!

Very helpful in assisting me in finding something else that they were out of

Very little selection . Still cant use the fitting rooms.

Always love shoping at J C Penneys great bargains

I have always loved JCPennys its where I would take my girls to get school clothes they always had the best and still do the staff is very helpful and the store is very clean and they have the best prices you can always find a good deal thank you!!!

I went to the store and employees she have bad day 😡😡😡

Run down. Mens dressing rooms dirty, hooks broken. Looks like its on its way to bankruptcy.

For many years, I have always been able to find the perfect outfit to wear for special occasions

Excellent experience. Great people and Great products and reasonable prices if you are a Bargain Shopper.. Hugs America 🇺🇸

IWAS A VERY NICE PLACES TO GO

I had the curbside experience and it was great!

My order sent to incorrect store, I need to pay better attention, sales staff was helpful in getting canceled and I was able to go to shelf get jeans for same price as my online purchase.

I couldnt find the curvy section even after walking through the whole store. A size specific sign might help.

Nice place and prices are okay.

Does good customer service even exist anymore?I was scheduled for a relaxer service with Jimmy, and he gave me one of the worst customer experiences Ive ever had (and Ive had my share of them).This was my second time having him do my hair; the first time he worked on me, he proceeded to insult my color job from a different salon, calling it very amateur looking, but I let that comment slide.Moving on to my second appointment, he proceeds to say, you wont be getting your hair colored anymore, right?, and I told him that Ive had my hair colored for quite some time (meaning: this is what I intend to keep doing with MY hair).He, then, has the nerve to say, well, if you want to keep doing it, since you think its okay, thats on you. First of all, I never opened my mouth to even ask his opinion of my colored hair; therefore, his comments were extremely rude/condescending, unprofessional and unsolicited.At first, I was going to let it slide again, but I was very heated at how he talked to me. I told him I didnt appreciate his comments, and he said he was just giving his professional opinion. I replied that I never asked for his opinion.I know my hair and when it has been damaged by color, and my hair is perfectly fine. I replied by telling him that his comments were rude and unprofessional and he should respect how I feel. He replied that he would rinse my relaxer back out, that he had just started putting in my hair, and be done, if thats how I felt (meaning: he wanted me out of his chair and to end the service).I said, Are you serious? He proceeds to tell me to go to the sink, so he could rinse me out, because he was done servicing me. I, quickly, told him to go get his manager, because this was totally uncalled for.Long story short, the manager said he had a right to end the service, and that she could do my hair herself on Monday. I refuse to go back, because I feel like she has allowed this jerk to be straight up disrespectful, just because I said his comments were rude and unprofessional, which they were.I had to leave the salon with very wet, unstyled hair, because of him and an incompetent manager. If Jimmy was truly a professional and decent person, he wouldve apologized for any miscommunication, instead of getting upset and kicking me out of his chair. If the manager was truly professional and decent, this situation wouldnt have been okay at all.To be clear, I wouldve been fine with him asking me about coloring my hair, if he said it in a respectful, educational manner; however, he proceeded to talk down to me like a child, and Im a grown woman.

Wonderful staff and clean and had everything my family was looking for

Great service, loved my stylist Alex, very polite, professional young lady.

💕 I enjoy shopping there ...

I called and they told me they were letting people try on clothes for an interview during covid. I got there and the changing room was closed. I ended up buying the wrong size suit and couldn’t use it for the interview because on top of employees incompetence, they changed their store hours to save money and are open at less than convenient times for anybody that has to do anything professional. I’m returning the suit. I wasn’t that fond of JCPenny to begin with but after this I’m probably never going back.

We got there and only half the lights were working everything had stuff on the floor and there was barely any merchandise.

Ive always been a fan of JCPenny. The employees are always helpful and friendly

Great selection! Lots of choices for prom season and homecoming!

JCPENNEY always good shopping.👍🏻😎

Stock was short. Sales were good. Building was too hot. Could not shop too long because of the heat.

Lots of merchandise. ONLY ONE (1) dressing room open on each floor. UGH !

I really like being a card holder they have sales on the items I need and the credit card really helps, thank you

Catch some good deals on clothes here.

Wonderful sales on levi jeans 50 to 70 percent off.

The people are better than the store and then help me find the right place to get something they didnt stock, and didnt hid it ! Very HONORABLE

Amazed!!!! We were browsing around the blinds/curtains area when Susan Acra returned to ask if we needed help. That was the start of an amazing experience learning about blinds, current specials and to schedule our in-home measurement/consultation with Tiffany. All of this was PLEASANTLY unexpected.

I really enjoyed shopping at JC Penneys this weekend. The lines were long at checkout but they had lots of checkouts. I didnt have to wait very long.

We love the quality and selection.

Very welcoming

Workers aren’t valued here and manger Sandy is rude

They were welcoming us with smiles and assisted us even though we didnt need any help.

This JCPenney was a disappointment. Of the 3 that were and are left here in Jacksonville this is the worst. Inventory is low for me the mens department is Tiny the escalator at this time was completely dismantle going downstairs so you had to wait for an elevator or you had to get an escort to take the steps down by an employee

We had some hard to find items that were quality, and pennies had everything we needed.

Glad to have an open Penney s near me!Seems a bit up on prices. Hoping that gets better, Covid era and such.

Curb side pick up, is a great option

Cool and nice 👍

Great sales really great staff in the jewelry department

What a mess... No one to help...SAD

Terrible do not shop here

Great place to shop

Could not find any plus size cloth worth looking at.

Bought a new bathing suit for cheap and had a wide selection and multiple kinds

One of my favorite stores. Good quality 🙂. Good prices.

Fitting rooms were open and the swim suit selection is fantastic! Plus they are on sale!!!!

Staff helpful

I can only speak to my short visit for a headshot photo in the portrait division!! Very quick and pleasant. Great pictures great staff!! And a groupon to boot!!

Dirty store if you want to know the price of something you had to stand in line no price checkers and no help finding the price from a worker.

I really like JC Penney. Hope this store stays open.

Love their black Friday sales! Theyre a family tradition.

Jcp portraits. Great customer service!

Great buys!!

I went in to go to Sephora I wont return! Awful experience! No one greeted me for awhile and then I got only excuses as to why I couldnt get assistance with the mens cologne!

Never can find anything but great store

Need shopping carts in store during holiday shopping season. It is difficult to carry your items from picked out, to pay out locations.

I love shopping here. The store is always clean. Employees stop to ask if you need help, merchandise is quality. The middle and upper priced towels are amazing and they run big sales on them several times a year. The hair salon is wonderful!

LOOKING FOR THE DEALS

Great place to throw merchandise around

Not too many after Christmas sales. Pretty disappointed

Safe, clean environment. Great sanitation practices, friendly staff, excellent service. Velma Killette is THE BEST!!!

For a store this size, they need to have more than one register open on each floor. Just ridiculous! Worse than walmart...

Not a big selection of mens footwear. Especially mens work boots

Everything is extra pricey and all of the associates were not welcoming. I had to ask twice for assistance and they were distracted by side concersations.

It was okay department they had closed my size and things that Ive been looking for for a while I found it in the mens section

Look for the sale racks, nice selections. Lots of nice dress cloths and casual cloths for men and women. Located inside the orange park mall. Lots and lots of parking. Easily accessible from blanding blvd. Very little crowd. No lines at the casiers. Easy shopping in and out.

Found everything I was looking for summer heat

Boy had a time picking stuff out they had such nice things out

Wish they had more customer service repa