Needed an oil change, made an appointment online around 6 that morning for 8:30. Was out the door and on the road by 9:20, friendly and super fast service. If I’m in town and need my car serviced, I’ll definitely go to Mr. Tire.
Excellent. Excellent. Excellent. Customer Service! We lost tire pressure on our way home from vacation. They quickly diagnosed the problem (cracked rim), replaced the damage tire with our spare, stored our damaged tire in the spare compartment and we were on our way. If all that wasn’t enough, I went inside to pay and no charge! They could have taken advantage of my situation but no. Top notch professional people and operation!
I went in for an Oil change and the customer service was impeccable! Bryan was awesome and took the time to explain exactly what was going on with my car and he even explained the best way to keep up with maintenance and service. I would highly recommend this shop and I will be a life long customer.
Customer service was amazing. I walked in and inquiried for oil change they were able to service my truck right away. I will be coming back
They got my Tiguan in very fast for an oil change and did not come back with a list of stuff that needed to be done. Only what I already knew had to be done. I will be going back for the brake work and the next oil change.
I got the full synthetic oil change. In and out in no time. Very professional and friendly staff. Would recommend to everyone for their top quality service.
Awesome service. Amazing staff. They make you feel like family when you walk in.
We were traveling from Florida when we developed a bad vibration. It was late Saturday afternoon and didnt have much hope of finding a open mechanic shop. We were on our way to Wal-Mart tire center and saw Mr Tire. Decided to pull in. To be honest I was expecting to be ripped off, being from out of town and in a desperate situation. The manager was not only very friendly, but also didnt try to sell a bunch of stuff we didnt need. We got a fair price on a new tire and was back on the road in no time. If i lived in the area Mr Tire would be my new tire shop. Its nice to know there are still honest businesses out there. Thanks for saving our vacation
My second visit. And I must say, they’ve earned a new customer. Bryan was very helpful and thorough with answering any questions I had. Will definitely be coming back for all my car needs. 10/10 recommended.
Oh man. We had a brake emergency late Friday afternoon on Memorial Day weekend. We drove over to Mr.Tire Auto Service Center, and they got us in right away even though they were getting slammed with business. We went across the street and ate dinner at Applebees while they replaced out entire brakes system that had been completely burned out by our towing system. If they hadnt come to our rescue, we would have had to rent a car over the Memorial Day weekend which would have cost us several hundred dollars. And even better, our new brakes are guaranteed for the life of the car. Wen really lucked out when, by random circumstance, we ended up at Mr. Tire Auto Service Center next to Applebees.
Excellent customer service and professional service. They have a new regular customer.
Honest reviews aren’t being posted. I wasn’t thrilled with my last visit. It wasn’t the cost or the atmosphere, but rather the fact that the diagnostic and work I needed wasn’t done. I wasn’t charged or anything. It just went undone. I have to take my vehicle to someone else before I can drive it. Thankfully, it’s a 2nd car.
These guys stopped everything...and they were super busy...and changed my tire in the middle of the parking lot...thanks be to God and those wonderful tire ppl...
I am reposting since my original post wasn’t showing. I am willing to give Mr. Tire a solid 4.0 stars for oil changes.Expense receives a 3.5 rating since they’re less than Firestone, but higher than others.So why the 3-star rating?I was there for an oil change, a minor replacement, and a diagnostic. When I asked about the diagnostic, the service rep shrugged. I’m guessing the service ppl didn’t have time? The rep never said. I still need to have my vehicle looked at before I can drive it with confidence, but the oil change was fine.
Great service great pricing super nice people would definitely recommend them to anyone
Corrupt business. I asked them to change my FRONT brake pads, which were VERY bad. Plus I bought my own pads to be installed. Instead they changed the BACK brake pads....to collect more money by selling me their pads and labor cost!
This ia my first encounter in Mr. Tire. I’m looking for a good place to do a maintenance check up and a change oil for my car and Mr. Tire didn’t disappoint me. They are hospitable and listening to your concerns. With the help of Mr. Bryan, this place becomes much better due to his commitment on his job. Thank you!I am planning to come back next month for my headlight assembly change and I will send another review for it and how will it goes. But as of now, keep it up Mr. Tire.🎉
Very professional and good price on oil change.
8/2/21 my vehicle shut down due to a blown fuel pump, I delivered my car that same day and was told it would be back and ready that afternoon, I called at 5pm to get an update but no answer, the following day same result not until Wednesday I had to call them and I was told the fuel pump is replaced but another issue occurred that’s electrical and that they can’t fix I would have to pay another tow and get it done at “ Don’s Electrical “ the major problem is my car didn’t have an electrical issue when I brought it in, it was just the fuel pump so they cause an issue and never told me until I called them Wednesday and said there’s nothing they can do about it, now I’m left with a damaged car and another service bill do to Mr. tires.
Great service I would recommend them to anyone..Bryan and his work crew made sure I left satisfied
Wasnt happy they did fix what I paid for but broke my lift handle, heating control, and had cords hanging out where they wasnt before. They called their selves fixing minor issues that had nothing to do with what I had brought it there for! And to all make it seem like my truck came in that way! Not happy with the way my truck was handled!!
Thank You Bryan for taking care of problem with Rich. I appreciate you and all you do for me and my family.You are a great manager and make doing business with Mr Tire enjoyable. Will definitely do more business with you!Thanks Again🙂
The customer service was great! They explain everything to me so I can understand why I needed 2 tires instead of changing all 4 tires, I thought that was very nice of them they didn’t try to advance of me. Thank you Mr. TireGREAT JOB!!!!!
Awesome! Great customer service! They take good care of you. I highly recommend their services and will go bk every time! Thx guys!
This place sucks do not go there
Brian and the team at the Orangeburg Mr. Tire were able to find a few problems with my truck that I did not realize I had. They were able to fix my problems fast and professionally.
Quick friendly service with great prices. Dare I say.... this is my service center home!! Thanks Brian :)
Every time I visit, friendly staff and great service. Willing to keep me updated on what needs to be done on my car.
Thank you guys so much for doing my rotors on my car. The manager was amazing he was very helpful and ensured me that if I had problems I could come back or go to another location if anything was to happen. The price was reasonable. I’m just thankful at 7:30am I was taken care of because I was scared. Thank u guy again my car is doing amazing!
Great service
We had a great experience at this Mr. Tire Auto Service. Bryan was extremely accommodating when we had a car problem while on a long road trip. He was very kind on the phone, saw us immediately upon our arrival, and took care of everything very quickly. He seemed to bend over backwards to help us out and we are very grateful. Highly recommend working with Bryan.
Just notice I somehow put one star, didnt mean to do that, its good place to get brakes, tires and etc. They always wanna make you satisfied
They always do a great job!! Thanks guys!!
Highly recommend fast excellent service and wonderfully helpful staff
Good service, informative and store discountsYou get what you pay for.
This trip was for, oil change an wiper blades as always Great service, not long wait time,
Great and fast service every time I come.
They gave me a free air check! Thanks!!!
Professional and knowledgeable staff. Great service at affordable prices.
These people are great people. If anyone is looking for a great auto shop look no further. Rich is a great guy, he is honest, has awesome people skills. I got four tires from them. One week later I hit a pot hole and blew the tire. I brought it to Rich and because he took care of me and set me up with the road hazard coverage. When all was said and done I hardly paid anything for my new tire. I was extremely pleased with how great these guys are. Definitely got me out of a pinch. Five stars is not enough for Monro auto service. Ask for Rich
Excellent service, slow but better right than not
Very professional mechanics and management at this location. Bryan does an outstanding job with communication and offering solutions.
Monroe is my favorite shop to get work done on my car! I always leave happy and the staff is great! If your vehicle has any additional issues that you aren’t aware of, they let you know, but they don’t try to pressure you into anything like they try to do at other shops! Nice, quiet, clean atmosphere...... I love it!
Awesome people and great service
This is by far the BEST automobile servicing center. They keep their appointment times and the customer service is phenomenal. Bryant is a really nice and professional guy. Hes very transparent which we greatly appreciate. This is our forever automobile maintenance shop.
When i first called to see if i can bring my car earlier than my appointment time . Bryan answer the phone with so much energy. When i actually met him in person he made my just by the tone of his voice and his warm welcome. He educated me so much on my car and everything that’s going on with it. He reminds me of chick-fil-a but with cars. I appreciate everything him & his team did for me.
I love this place. They offer friendly and warm costumer service every time. My mother brought all her car issues here and now I do the same. I really enjoy the nice and speedy service! I can leave them knowing that my car was worked on right!
I have been coming here for a few years now & have confidence in their service recommendations; I am a single woman who is on the road a lot, & need reliable car info. I feel I get that from Bryan. I am also a Drive Card holder, which has helped tremendously.
Great gentlemen here!!! I normally go to Midas but I recently moved here so I wanted to try Monro, the gentleman at the counter had wonderful customer service skills all around u can really tell they care about the job they do!!! This will be where I get my oil changed from here on out!!! Great job guys!!!
They are very clear about what needs done, and are happy to explain the details of it to make sure you understand. They give accurate estimates, work quickly, and do it well. Ive been there several times, and always had a good experience!
I love Monro. Ive been going about 4 years now. I trust them with my cars. They are the cheapest in town for a regular oil change and they give your car an inspection free with the oil change. The information is kept in their system but they provide you with a printout as well. They guys are friendly and professional. Appointments are great but there have been times when I didnt have one and still didnt have to wait all day to get services.
Superb customer service! Richard was super friendly and helpful. I was on the way back from Charleston and heard some weird noise in my car, so I decided to stop here and have someone check it. Everyone was great and helped me quickly and responsibly.
Brian and his team are true professionals. Handled all my car service needs. I got my brakes done and an oil change. They took me through every step of the process and showed me everything that needed to be replaced and or repaired. Great shop. I recommend this shop to all my friends.
Bryan and the rest of the fellas are friendly and knowledgeable about any year car.
I have brought all my cars here and the service is always good. They are pretty quick and efficient. I just had a tire issue and they replaced it and got me back on the road.
Knowledgeable staff. Courteous and can usually get me in and out without a problem (if I do my part and arrive on time for my appointment). Much more preferred as opposed to having to do to the dealership in some instances.
I went in today to get a air leak in my tire fixed. They took the car back before my appointment and were super fast! Bryan is just the best!
My car broke down in the middle of no where. Luckily I had cell service to call a tow truck. The tow truck brought me here and I was beyond happy with my experience. The crew there knew cars very well. They were able to comfort and inform me on what was wrong with my car. They fixed me up and I was on my way home. Definitely would recommend this place to anybody!
DO NOT WASTE YOUR TIME OR MONEY.This company doesnt care about the community or people in it. My family (6 yr old, husband, wife and dog) got stranded in front of this location we spent 2 nights sleeping in a uhaul and a broken down car. All that is wrong was the starter. We asked for help after spending a day getting the starter most of the way out and it would have taken maybe 1 hr to fix. The manager said it wasnt worth his time and said it would be $300 just for labor.
I have been coming here for years and have always had good service and prices are competitive and fair. The guys there always have the knowledge to answer questions. Would highly recommend to anyone.
We were traveling thru SC and had a flat tire.The folks at Monro tire quickly fixed the tire so we could continue our trip. Friendly folks,clean waiting area, and great price. I highly recommend them.
I always receive professional and HONEST service. A lot of auto shops in this area like to bamboozle customers with unnecessary service recommendations. Every time I come here they give me honest recommendations and offer inexpensive options. This is a great place to visit for an auto repair or service.
Chip handle my truck like it was his mr Tire in orangeburg s.c check them out .management is 💪🏾
Trustworthy! We have used this Monroe location for over 15 years. They always go above and beyond to give us the best service at the best price possible. Thankful!
I think I found my new mechanic shop! I love it here. The workers are friendly and very professional.The prices are great!
I have brought my Honda here several times! The customer service is awesome, and the workers are very nice! They go above and beyond to get your car back on the road! Highly Recommend!
These guys helped us so much when we broken down in Orangeburg. They were the absolute best. I would recommend to anyone. I also want to give them a big heartfelt thank you for the great service they gave is.
Long wait but my problem was fixed on my SUV
Phenomenal service!!!! I have been taking my Audi to these guys for years and have always been impressed with their professionalism and honesty. They have never tried to upsale services that I didn’t need as other shops have done in the past. I drive there from Columbia and it is well worth the hour long trip.The manager Rich is a great guy who always greets you with a smile and takes up more time than anyone I’ve been to, to explain everything.
Great customer service and even better prices! They’re honest and give you information that you don’t ask for, which I highly appreciate! I got an oil change and will be back soon for new tires! -H
The store is currently getting a facelift and is off to a great start. I look forward to seeing the finished product. I was shocked to see Rich wasn’t here but the quality of my visit was just as superb. Monroe is always efficient with no short cuts & I appreciate it. This visit, like all my others, was a breeze.
Quick oil change. Nothing special.
I went in yesterday to get the bulbs replaced in my cars headlights. I was seen as soon as I walked in and the headlights were replaced in record time. They provided great service and were pleasant and accommodating. The disposition of Mr. Richard and his staff was impeccable.
Bryan, Rich and the crew are awesome. Great place for all of your vehicles needs.
Always great service. They make sure you’re aware of what’s going on with your car and any maintenance you may need to get done soon. Very polite & timely service.
Great customer service and decent competitive prices. All workers I spoke to was able to give detailed and understandable answers (to me). Minus flooring it like spongebob with my car on the test run.
I love getting my vehicle serviced at Monro’s! Great staff and great service. I highly recommend you get your car serviced here.
These mechanics do an awesome on your vehicle. Ive never had any problems from any work theyve did on my vehicle. I certainly recommend this shop for brake service & other work they perform there.
Great staff and prices! Had my oil change done within 30 minutes. Highly recommend!
Rich and team were very thorough and communicated exactly what was going on and what would be needed to resolve the issues with my vehicle. I came in without an appointment and was out in a very timely manner given the amount of work that had to get done. I highly recommend Monro and will be using them for any future services.
Mr. Warner is very professional and kind. He took the necessary time to explain the work required for me vehicle. I would highly recommend getting your car serviced at this establishment.
Brian (the taller & more handsome gentlemen) was a pleasant & friendly person. He is very knowledgeable about the services provided at Monroe’s & the coupons lol. Keep up the good work!
The customer service is excellent. They check your whole car. The prices are affordable. I will definitely do business with them again.
We were very satisfied with the service and the experience provided! Bryan was not only knowledgeable and professional, he was personable and very understanding! Thanks
I would recommend this place to anyone. The customer service is excellent. Great group of guys. The environment is pleasant.
Love the service I receive when I come to here. great staff Brain was excellent with answering all my questions and got me in and out with great service
Stopped by for a pre purchase inspection for a used vehicle I was looking at. They inspected the car and were very helpful in showing me what they found and offering advice. I highly recommend getting your car serviced here.
I got my car serviced at Monroe Auto Service center a few days ago and I am satisfied with their service. I recommend that facility to anyone without any reservation.MR
Great customer service! Special thanks to Mr. Brian and his team. They were able to see about my car ahead of appointment time !!
Speedy and knowledgeable people! Went for an oil change and front brakes. Dropped it off and they were done within an hour. Great work, great service. Ask about deals too
Got me in fast for an oil change. That’s a great thing when time is money for folks like me. Budget friendly prices as well!
This place is great!!! Quality, fast, and friendly service. I will be returning.
Brian was amazing. Very knowledgeable and eager to assist us with my car service. I will definitely return here and recommend people to visit this establishment. Thank you Brian!
Great service! I got three services on my visit everything was a reasonable price and it was very fast. I will be coming here for my other needs in the future.
Ive been coming here for years to get my Infinity serviced. Ive never had any problems. The staff is always friendly and polite!
These guys only put half the amount of oil in my truck never told me about the leak but want me to pay 1000 for some tires. I didnt want tires just an oil change i get your a tire shop but if you not going to do the oil change right dont do oil changes and just sell tires
Balanced my tires in no time and great customer service, very informative. I will definitely come back for more service and inspections! Thanks guys :)