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Nissan of Orangeburg
2827 St Matthews Rd, Orangeburg, SC 29118, United States
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Nissan of Orangeburg
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Ri
Review №1

I experienced friendly and courteous service during recent visit at Nissan of Orangeburg. Waiting area is immaculately kept as well surrounding abutments visible to the eye. Refreshments were available for waiting customers I was provided status of services being completed. My vehicle was washed-something I did not expect and I was thoroughly impressed with its appearance. Service staff provided detailed information on services completed at checkout. I am a stickler for good customer service and Nissan of Orangeburg nailed a perfect score.

ge
Review №2

I ordered some genuine Nissan accessories that needed to be installed on my vehicle. Norman and the service team was informative and thorough and made sure all the details were taken care of. They even cleaned my vehicle’s exterior after finishing the work! Awesome !!!

Pa
Review №3

We were traveling through on our way to the beach and our car broke down. We limped in and the service dept. Was amazing!! They referred me to Salesman Stafford Brown. The most awesome guy EVER!! He set us up in the safest, most amazing Nissan Rogue!! What an amazing experience! I will recommend him to EVERYONE!!!

Eb
Review №4

I expected to be waiting a few hours because I needed a lot done to my car but Norman was very good at giving me updates as I waited.

Ma
Review №5

Great dealership to buy from!! I was a first time buyer and they made the process very easy and not stressful. Everyone working there is so friendly and a great help. I highly suggest requesting Raheem Johnson as the sales professional. He hooked me up with everything I wanted without pressuring me. Awesome environment when shopping at Nissan of Orangeburg.

Su
Review №6

I had a blowout on I-26 near this Nissan Dealership. After AAA service man put the donut spare on, I asked where the nearest Nissan was. He kindly escorted me to you. The owner and tow service is Skylar. You have him to thank for me ended up at your establishment, as thats what I wanted.

an
Review №7

Kawanis was my salesman, very professional, well mannered gentleman. Also answered all the questions I had. All around great experience! Thank you guys Big Time!

Lu
Review №8

Great customer service. Mr. Norm and Ms. Tory was welcoming as always.

Oy
Review №9

Met a guy named Rob, he was really nice and helped me with all my automotive needs. He wasnt pushy either.

Lo
Review №10

My car was experiencing issues due to a recall and they fixed the car immediately! I was so impressed and everyone was so informative. Definitely coming back!

so
Review №11

Mickey (GM) took my call personally and oversaw the transaction. Stafford (sales professional) was always a step ahead keeping everything streamlined as we were on a timeline. Final paperwork with Finance Mgr. was flawless and well explained. Ive bought alot of vehicles in the last 35 years and this was a top 5 experience. Thanks Guys

Ke
Review №12

Always a great experience. The service mgr that assisted me was caring and knowledgeable. My service time was expected to be a few hours; he managed that expectation as well. He checked in to ensure I was comfortable and let me know what they were doing and how much time was left.

Sh
Review №13

Unfortunately they sold us a vehicle that has a damaged stereo and never said anything about it. Honestly worst customer service. DO NOT RECOMMEND.

Pa
Review №14

I was traveling in my 2017 Titan. The check engine light came on and I was a long way from home. Found a local garage near Estill SC that was good enough to hook it up and diagnose. They did not have the right part, but I found this dealership as the closest to my location. They worked me in and my issue was a warranty issue. They didn’t have the coil pack I needed either, but gave me a loaner vehicle and repaired mine the following day. I was there quite a while for them to diagnose and give me the loaner. The sales people and the service folks were both very nice and I would use them if I lived closer for service and when I would be ready to replace my current truck. If you reside in the area and need service or if you’re thinking of buying a Nissan. I would talk with them.

Ze
Review №15

The sales person was very professional and friendly. Very informed about the vehicle. Made sure to cover all of my concerns.

Na
Review №16

The experience I had with my salesman Chris was awesome and he went above and beyond to ensure I left Nissan of Orangeburg in a car.

ga
Review №17

I got a car from Nissan of Orangeburg and Kawanis Richardson was very patient and helpful as I didnt know what i really wanted. Very nice place and people. Thank you Kawanis

IS
Review №18

Everyone was very friendly and I didnt have to wait long. Always a pleasant experience.

Ja
Review №19

Friendly staff. Work was completed on time and done right the first time.

Kr
Review №20

Everyone was great and the car buying process was very smooth!

Sh
Review №21

Purchased my second Rogue and I must say that manager Mickey Carter made it happen. He definitely made sure I was pleased with my purchase and my experience from beginning to end. I also have to shot out my salesman Mr. Hillr and finance manager Carlos for sealing the DEAL!!!

Tr
Review №22

My experience with Nissan of Orangeburg was most definitely 5 star! ⭐⭐⭐⭐⭐ The salesman that I dealt with was Jerell Smith. The entire staff was very courteous and respectful. I could tell that Mr. Smith wanted to get me the best deal possible from our initial interaction. I also briefly dealt with Carlos Williams. Mr. Williams was also a very nice man. I love my new ride! And I will definitely be going back to Nissan of Orangeburg for my next vehicle. Thank yall very much!

Jo
Review №23

Nice people to deal with, extremely professional. Many vehicles to choose from. I am very pleased with the customer support while looking for a new truck there.

Am
Review №24

Upon arrival you’re swarmed with a warm welcoming! Immediately following, the Best of the best approaches you insisting they have what it is you’re looking for.My eldest brother Robert Douglas, a/ THE top tier specialist there, is persistent and consistent. Well knowledgeable of all and any type of vehicle you’re looking to purchase! He’s had over 5yrs of experience in the business. I guarantee he’ll get you a terrific deal all while providing world class customer service! The icing on the cake for the car buying experience! He will not, and hasnt yet disappointed a customer. 💚

Ka
Review №25

My salesman was wonderful. Answered and of my questions and very helpful.

Mo
Review №26

Superior Service and very clean.

Ch
Review №27

My experience with having my oil changed and tires was outstanding customer service.

Ta
Review №28

It was amazing. The men that sold me my car were incredibly knowledgeable and helpful. I really appreciated them and the entire dealership. Everyone was wonderful. They made my first car buying experience the best! The bar is HIGH.

Br
Review №29

Antonio Grant and Chris Fralix were fantastic with helping me buy a new car. They have answered all my questions and even made contact after the sale to make sure all was well with my new purchase. Will definitely be back to buy another car and recommend them to future people looking to purchase.

J
Review №30

The wait was worth it. They found a manufactured recall which I am very grateful.

Al
Review №31

Chris Fralix is such a helpful person, he made sure i was well taken care of. I would deff recommend here & ask for him !

Ka
Review №32

Sales staff was able to work with my budget. However, after purchasing my vehicle, the quality of work dropped off significantly. The staff did not enter my address correctly on all of my paperwork (after I went back to the dealership in person, they corrected it), they could not give me a straight answer for questions regarding the supposed lifetime powertrain warranty (they dont have any information but wont tell you that directly), and they registered my vehicle in the wrong county, despite my attempts to correct them when I was there in person (and now I cant get in touch with anyone at the dealership to get it fixed). Unfortunately, because of this experience after purchasing my vehicle, I would not recommend this dealership. Save yourself from wasting your time and find a dealership with a better process for paperwork.

In
Review №33

I was serviced by Chris Fralix, he did his best to make sure I got approved for a car that was in great conditions that I could also afford. I highly recommend this dealership. Everyone was so friendly and welcoming and did not mind staying after hours to ensure I got the car of my dreams!

Ki
Review №34

My experience at Nissan of Orangeburg was awesome! Every associate I came into contact with was very nice and super helpful. It was an all around welcoming and warm environment. I had the pleasure of being served by Mr. Fernando Caprio and Mr. Antonio Grant. I loved how they make sure you know exactly what you’re getting and they work miracles with even the smallest budget. I will definitely be returning when the time comes to purchase a new vehicle. Great business and even greater people. :)

Ca
Review №35

My experience at Nissan of Orangeburg was excellent from the moment I arrived until I drove away with my new ride. The staff was very friendly, and helpful the whole process was very pleasant and painless I was walked through it step by step and they made sure I understood what was going on the whole time. There was a sales associate Fernando Carpio and a Manager Antonio Grant that helped me achieve my goal of driving off the lot with a new car that I’m in love with. If someone is looking to purchase a automobile I would highly recommend going in to the dealership and asking for these two gentleman to help you get your dream ride. Nissan of Orangeburg has a very friendly atmosphere that makes you feel right at home.

Ty
Review №36

Nissan of Orangeburg is the best place to get a car. This young man by the name of Robert Douglas bought me in and made me feel like family instantly, so I knew I was in good hands . From the beginning and end of the process he made everything clear and understandable and I was able to leave with what I truly want, honestly better . So go check them out and ask for Robert Douglas. I promise you won’t regret it

de
Review №37

Great customer service. My salesman and his boss made sure I didnt just settle for anything and they worked to put me in the car I wanted. The car was already clean and they had it cleaned again before I left. He showed me how to work everything in the car and was very friendly.

Ka
Review №38

I Really dread dealing with dealerships and car purchasing. I can HONESTLY say that Rob Douglas made my experience one of the ABSOLUTE BEST! He did not try to force anything on me, he asked and listened to what I wanted and delivered. The management team is cooler than the other side or the pillow. I would definitely purchase again. Thanks for working and listening to me Rob!Thankful to the Max👍🏽

Ad
Review №39

Went to purchase a blue 2013 Honda Accord EX today for $16,000. I already had my finance through my bank. First it was that I needed to finance through them because they just couldn’t hold the car. When we were about to leave, they changed it. They went from $16000 to almost $20000 in BS fees. 2500 prep fee bs then added $525 document fee which their own website says it’s already included. Trusted as they say on their website it bs. Don’t you dare trust them. I can only imagine how many people are getting swindled by these folks. All we go through as a people and y’all going to try to hurt people like that. This is outrageous. If you’re not paying the listed price plus tax and tag you’re getting swindled. Don’t buy from them.

Ci
Review №40

Well you can’t get no answer in the service department so I schedule on line..They told me Nissan would be in touch..well guess what??Still have not received a phone call..Very poor dealership

Ro
Review №41

I drove two hours to this particular dealership to buy a used car for my son. Both my sales person and my finance guy did a great job. Early on in the process, I also met store Manager Antonio Grant. Antonio Grant checked on me several times throughout the process, to make sure that I was happy with both the car and the dealership. Overall, I give 5 stars

Ba
Review №42

Everyone was genuinely in tune with getting our problem taken care of.We were treated like we were the most important people to them.Our problem was fixed in a very timely manner and the service people made sure they were protected so that our car would stay clean.I was VERY impressed with the whole experience and would definitely recommend them to family and friends.Thank you very much.

Br
Review №43

Robbie Hiller was nice and helpful the minute I walked in. He helped me get into the exact car I wanted at a great deal. Everything was explained in detail and I’m very pleased with my purchase.

Ar
Review №44

Chris was extremely helpful during my purchase. He was honest and up front about everything which is greatly appreciated.

Kr
Review №45

Antonio, Raheem, Michael, Greg, and Mr. Richardson we’re very helpful in getting me into a new Murano. Although they couldn’t accept my trade I’m still pleased with their service and dedication to helping me.

So
Review №46

Ferdinand Carpio and Antonio Grant are the best. Since we walked in until we walked out, they were amazing salesman. My sister came in for a vehicle and she left with one. They really worked their magic. Good job Nissan. I will be back for my future purchases.

ja
Review №47

Meet at the door, greet me with a good Morning

Bu
Review №48

Great service. Great employees. Ask for Rob when you arrive. Honestly made me feel like family from the jump. He’s knowledgeable,personable, and most importantly...patient!

Ka
Review №49

Chris Fralix is the best/least pushy salesman Ive ever dealt with. Had a great experience buying a car yesterday they made it easy, definitely left happy.

Je
Review №50

Everyone was super nice. Love my new ride.

Mr
Review №51

Lack of new inventory and there website has way too many pop-ups ads.

Ha
Review №52

Stafford Brown was awesome. So polite willing to go above n beyond to make sure I was satisfied. When looking for someone to make sure you get what you want hes the number 1 go to guy. Im sending all my friends just to see him. My experience there with him as my sells person made my day. Keep up the good work Mr. Stafford Brown.

Va
Review №53

When I tell you Mr. Richardson, went out his way to make sure I had want I wanted... he made it work in my favor.. I will tell you go ask for Mr. Richardson he’s the man to go see.. I’m proud to say I’m a owner of a 2021 Nissan Sentra.

Ke
Review №54

Friendly customer service, most definitely a, A+ for me..

Do
Review №55

Great cars.Employees great with working with your budget.

Ch
Review №56

Chris Fralix was my salesman at Nissan of orangeburg and I am applauded at how awesome his customer service was.He explained everything down to the T... Everybody is so welcoming and will do/ get you approved and in the car of your dreams... You guys are simply amazing keep doing what you are doing .

da
Review №57

Our salesman,Chris was very informed on the automobiles on the lot and very polite and patient with us. We went in for a used vehicle and ended up purchasing a new one. I would hole heartedly recommend chasing down Chris for your car purchase.

Ta
Review №58

I must commend Stafford Brown for his professionalism and integrity. My daughter was buying her first car, and Mr. Brown went over and beyond to make the experience smooth and stress free. His automobile knowledge was impressive but he didnt just throw out terms. He was able to explain a feature or benefit in laymans terms. More importantly he showed a young woman how to use her car in a safe manner. I highly recommend the dealership for having salespeople who care!!!

Ry
Review №59

The service department here was outstanding! We were passing through on the interstate and started having car problems. The staff worked us right in, addressed the issue, and had us on our way in no time. The staff treated our family amazingly, and went out of their way for us while we were waiting for the car. Above and beyond service. Thank you to everyone at Nissan of Orangeburg!!

Zi
Review №60

The first experience last year wasnt good but this one was over the top. They went above and beyond. Will recommend to everyone I know. Thank you all so much.

Th
Review №61

Very knowledgeable and professional

Ta
Review №62

My experience was not a good one! I wasnt satisfied at all. No returned phone calls or even an email or text to let me know if they could help me or not. I wasted my time driving there twice which is 50 minutes from where I live. I am still looking at purchasing another vehicle, just not through you guys. NO! I would NOT recommend anyone to come here.

Ro
Review №63

Its very nice n the people r friendly

gr
Review №64

I loved to see the family, yet professional staff and to be a part of such a warm environment. Im also an educator at heart and I loved theeach one teach one dynamic. The level of service never waivered, even when I was being difficult.

Ch
Review №65

The experience here is lovely. You feel like family and they go above and beyond to try and take care of all your needs. If they cannot they give the best referrals to who can and when they can. One of the best people to talk too is Stafford JR Brown. He has a great working personality that melts your heart and draws you in and your satisfaction with him is guaranteed even if you dont buy anything. Thanks so much for all you do.

Ja
Review №66

Sales guy was very knowledgeable about everything. He was great.

Ti
Review №67

Purchased a 2018 Nissan Altima in June of 2019 from Nissan of Orangeburg with a little over 16,000 miles on it at the time of purchase. I have had the vehicle in the service department 6 times for the same problem beginning 2 weeks after purchase. I was told that my frustration is understood and they would work to fix the problem. I have been waiting over 3 weeks to here from someone. Everytime I have had any dealings with this dealership, I have had to contact them because no one ever calls back or reply to text messages. Very disappointed with this dealerships customer service and the way that I have been treated.

St
Review №68

Had a great experience here buying my first new car. My sales person, Fernando, was really helpful. Got a great deal on a brand new car.

Da
Review №69

Great customer service and great people. Highly recommend!

Ca
Review №70

I was very pleased with my experience with Nissan of Orangeburg.

Re
Review №71

Fast, professional and accommodating

Ve
Review №72

They service was excellent

ca
Review №73

IMy experience at Nissan of Orangeburg was great. The people there was kind and nice to me. They help me alot in getting me a new vehicle. I recommend that everyone go there to purchase a vehicle.Mr. Raequan and Mr.Antonio Grant are awesome sales people.. Ask for them when you go to Nissan of Orangeburg!!!

Ca
Review №74

Nissan Orangeburg was excellent to deal with my daughter and I when there Saturday and Mr.Chris made sure my daughter got in something nice and affordable my hat goes off to Mr.Chris excellent job!!!

K
Review №75

Stafford displayed excellent customer service with his attentiveness to detail and professionalism. Stafford made car buying an easier process than I have ever been apart of. He asked questions I didn’t even think about to ensure that my purchase was to the T. If you are looking for a vehicle, you have to go to Stafford JR Brown. You won’t regret it.

An
Review №76

I was impressed with the young mans Rok sale experience only 2 days on the job. Robert was also very knowledgeable and they did excellent job to earn my daughters business. Everyone was very professional and I was glad to keep business in our home town. Go Team Orangeburg!!!

My
Review №77

The service was good and timely. The tech let me know of any additional service I needed and didnt push anything on me that I didnt need. Yall can do better on the complimentary refreshments, but all in all, good service.

Ne
Review №78

Kawanis Richardson was a big helper tonight getting my car😊a big attentive and if you want a new car come to the Nissan in Orangeburg and ask for him😁👍👍

De
Review №79

Fast and friendly service. Had a great experience when I went to purchase. My salesman Stafford JR Brown was super awesome. I am definitely referring my friends and family to him! Great experience all around.

Da
Review №80

Go down and see Stafford Brown he will get you right.

Ka
Review №81

Thanks to Chris Fralix and the Nissan of Orangeburg Fam, I left with a 2018 Altima SR Midnight Edition. And let me tell you guys, I am in love with this car. The whole atmosphere at this dealership was warming and welcoming. They made my first car purchase an experience I will never forget ! If you are looking for a car this is the place to go ! And tell Chris I sent you 😉

Va
Review №82

Everyone I encountered was pleasant and very helpful from the moment we parked until the moment we left the lot. Mr. Hilliard, Mr. Vyus Fuller and Mr. Carlos Williams - all awesome.

Ma
Review №83

12-28-20 was not a good day for service. I had an appointment for just an oil change wait time was almost 3 solid hours. I understand that things happen however when you have those times the department head needs to acknowledge that and give the customer an option to reschedule, let them know how much of a delay it will be. Especially so during a time of Covid-19. Very inconsiderate of their patrons and dangerous as well. I personally was able to stand outside for quite a bit during my wait time. I also noted some staff with their masks below their noses. I hope it was only for a brief mask break as its a precarious time in which we live. What hurt most is they werent very apologetic..... without us there is no need for you!

Pa
Review №84

Stafford Brown is the sales representative you need to see if you are looking for honesty and great service!! He had impeccable integrity! He will guide you through your car buying experience without pressure. He is knowledgeable of his dealership inventory and will be available when you need him if difficulty arise after the sale. Go see Stafford JR Brown! His word is his bond... Pat B

Be
Review №85

Raekwon was awesome, very knowledgeable, respectful and nice. He made my experience great

Sh
Review №86

I had a wonderful time at Nissan of Orangeburg today. To be honest, I didnt come into buy a car. I was in the waiting area and was approached by Mr. Brown. He gave me such a great deal that I couldnt resist. Go see Stafford Brown for the deal of a lifetime!

Ad
Review №87

My car buying experience was smooth and easy I had to do little to no work. I went to see Mr. Stafford Brown after going to multiple dealerships that just did have what I was looking for. Stafford was very affable and really listened to what I wanted an explained to me everything I was paying for and also he was able to tell me every feature in the car which made me feel even better about my purchase because I knew he knew what he was talking about, I also got my car without having to pay a down payment. I love my new car !

Cy
Review №88

Had problems with a tremor that no one else could seem to locate when I purchase the truck. Continue to report the problem with the new service manager and the problem was taken care of right away. Thanks to Norm!!!!!!!

Be
Review №89

All the staff was excellent and friendly and knowledgeable. I will be returning there for service and future trucks

Pa
Review №90

Love my 2021 Nissan Murano Nissan of Orangeburg is always the best with not so perfect credit and they have excellent customer service. Always pleased!

Ki
Review №91

I felt right at home with Nissan. My salesman JR was very patient with me and he worked very hard to get me an amazing deal. If you are in the market for a new car, then I suggest you ask for Stafford JR Brown. I cannot speak highly enough of him. He definitely goes above and beyond for his customers.

Da
Review №92

Mr. Vyus Fuller and Mr. Antonio Grant made me and my dad feel so comfortable and we’re very detailed. Love it!

Ki
Review №93

Thank You For An Unforgettable Customer Experience! I am really enjoying my car and the affordability helps so much. I Recommend You Go See Stafford JR Brown At Nissan for a Humble, Pleasant experience and Most of All.. An Affordable and Reliable Vehicle. Thank You Nissan

Ke
Review №94

Raheem was excellent and very helpful! My mother received a great deal. Trustworthy business and professionalism.

De
Review №95

The service dept is great!

Ki
Review №96

Great experience Norman made sure we were comfortable and offered snacks. The technician Anthony was helpful and let me know how much longer. Everyone was friendly

Ro
Review №97

Robert Douglas was wonderful to work with. He helped my daughter with the purchase of her first car. Robert was very polite and patient and we could not ask for better customer service. Thank you Rob!

Cr
Review №98

Had a great experience working with Stafford Brown. He let me take my time, answered all my questions and made suggestions to make sure I got what I wanted. If you visit, I suggest you see Mr Brown. He was great.

Ke
Review №99

Very friendly and kind hearted staff. Willing to help no matter your situation. Go by and see Stafford.Brown for your car needs he will get you right . Been having trouble with a car and he was very helpful with all my needs.Thanks so much please stop by and see him..

Ga
Review №100

Chris was amazing. He helped with everything and answered any questions we had.

Information
98 Photos
100 Comments
4.4 Rating
  • Address:2827 St Matthews Rd, Orangeburg, SC 29118, United States
  • Site:https://nissanorangeburg.com/?utm_campaign=google_my_business&utm_medium=organic&utm_source=google
  • Phone:+1 803-813-1000
Categories
  • Nissan dealer
  • Car dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–7PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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