Worst location always the staff never know anything. And they never know correct company policies theyre always coming up with some new policy and they just blame the company no accountability.
These stores have really gone down hill lately. They dont stock much anymore and their stores just feel empty. This used to be a good place to find used titles but not anymore. I like owning the physical copy of a good game and yeah they just dont have it anymore
Perfectly kept. Clean. Friendly and precise. Usda father approved. Thanks for the friendly visit and getting me to renew my subscription.
Friendly, helpful, and knowledgeable staff. Great selection and variety of games, accessories, toys, clothes, gifts and more.
The staff had little knowledge of store selection
Just like any GameStop. Pretty good selection, pricey on used games, bunch of t shirts and stuff like that. EXTREMELY EXPENSIVE CONTROLLERS!!! You can save about $20 on controllers at Walmart. If you check out their weekly paper they usually have some pretty good sales on new games.
Manager is lazy and low on stock this place has gone downhill since 2012.
The Dragon Ball Z socks they have are really cool
Great store. Very friendly staff with amazing service. Its a pretty small gamestop though.
I called to tell you guys my xbox wasn’t working and then a dumb worker said i can’t do that and like why you at a gaming shop if you don’t know how to help customers like that’s stupid
Drove from austin to owatonna just to find out they sold us a copy of a game that was region blocked to a diffrent country and will not play with our council. now have to drive over an hour and a half round trip to return it and order the american copy...
Friendly staff, just wish some employees werent so pushy about future releases and preordering. Definitely a great selection of games, consoles, and accessories.
I bought a Nintendo Wii console system for my son for Christmas, he put in the game I bought him, played it only twice and we went to take out the game to play a different one and the disc wont eject. I contacted game stop and they said it was more than 30 days ago so they wont replace the console. So here we are with a console system that will only play the game that is in it.Thanks for nothing Game Stop, I will Never buy anything from you again!
Tried Buying 1000 Vbuck cards for Merry Mint Pickaxe code. Clifton (the manager) said he could no longer do it after doing a few already. He said it was taking too long and didn’t want people to wait in line. I looked around the store and saw 2 other people talking to the other employee and was the only person in line at the time. It takes 10 seconds to do each card. I can tell he was very lazy and just didn’t want to do it. Never has any issues with any other GameStop besides this one. I am dumbfounded that your a manager. Quit your job if you hate it so much.
Absolutely scam artists they dont give you anything for your system and sell it for high dollar. Terrible service all out rude employee s
Seller beware, they are a glorified pawn shop. You will get gouged selling through them, and make sure to inspect the discs carefully before you buy used. Their staff is friendly, knowledgeable, and quite helpful though.
Top 3 game stop shops Ive been to! Management is/was very helpful, cashiers were cool too!!! Without this store I wouldnt have made it in this town! Thank you!!!
I have mixed feelings about this location. Sometimes I feel like the people that are employed there need a hug and a smoke break. Nice folks but probably underpaid and underappreciated.
No game console available
Awesome staff. Really knowledgeable group and they always Remember who you are.
Went to buy no mans sky which came out yesterday. Was told they only had digital copies left. Asked about the digital copy and desideded to wait. The girl working asked are you sure we might not get it for awhile. Seemed strange to me that they wouldnt be getting any more copies of one of this years best games but told her I was sure. She then told me dont bother looking no one else has it. I looked anyways and not only did I find it at the Walmart they share a parking lot with but target also . F her
Love the staff here however the company it self slaps their customers in the face on trade ins
I dont really know why gamestop still exists in 2019, but the employees were very nice and i was able to get the 3ds i wanted without having to order it online.
The staff here are always very friendly from the minute you walk in the door, they greet you. Very knowledgeable about the products they sell, and always treat my son like an equal and banter with him about games, etc.
5 out of 6 games Ive bought from here dont even work. My machine says disc unreadable, when there is no single scratch on the discs. Ridiculous. Never buying from here again
Being a regular customer - I appreciate the quality of customer service by the Owatonna Gamestop staff.
Kind and knowledgeable staff, often provide detailed advice, and always putting the customer first.
I have been a GameStop customer since they bought out Funcoland I have had many bad experiences and countless good experiences the staff is usually on point and extremely helpful. The prices they offer are not always the best but they are very competitive so at least they dont overcharge. GameStop offers great warrenty and return programs. As for trading in your things wether its for cash or credit dont expect a bunch of money for your things, they give you good prices but it wont make you rich, if you want top dollar for your merchandise then put all the hard work and time in yourself. They need some kind of profit to pay their employees. GameStop in my opinion is great for hardcore gamers or even just a once a month player, and they offer more than just games,, ie. Clothes, accessories, collectibles, memorabilia, and much more.. so go check out a GameStop near you and have a good time.
Staff is really nice and they always try to help you
Amazing store I only buy my games from here only had one problem with them but the corporate office fixed it
Never have had an issue with this store.
I gave my 10 year old grandson $ for Mario kart for his switch.He left with rocket league and some $20 race game.Rocket league is a remake of a 3 year old game !Going across the lot to Walmart from now on.
FRIENDLY PLACE.
Great store, great prices, great staff.
Games and good customer service
Great selection and awesome customer service.
This store is like a pawn shop sells used games for 5 bucks less then new..gamestops used price $59 amazon used price $36.99 after shipping
Very nice selection of games and accessories
Awesone, they are always very helpful
Helpful staff. Lots of games.
Knowledgeable staff,great selection. Only complaint is the push of add on sales.
Quick, friendly & informative service
Knowledgeable staff!
Not bad
Sold me a broken Xbox one
Its okay bought a my little pony plushy
We were here yesterday and we had a guy who was in is ya and we were turning in games he took one of my games and said were trying to faze out of that and then we came back the next day and the day before he said it opens at ten but it opens at eleven
It is crowded but the employees know what you are looking for and will help you out
Insane jarvis
Only game spot in town
Great place for gamers
Best ever
Awesome store
Stop for games
No longer there
Long waits to check out
Great selection
They are awesome
My Favorite Store!!!!!
Bought some new games
They suck nuts
Excellent service
RIP off!!!!
Friendly staff