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Safford Owings Mills Collision Center
9618 Reisterstown Rd, Owings Mills, MD 21117, United States
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Safford Owings Mills Collision Center
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Tr
Review №1

Safford collision did a beautiful job fixing my car after it got hit. They were always professional on the phone and good at keeping me updated. Thank you guys so much!

De
Review №2

These people are the upper echelon of auto repair. One of the best if not the best body shop in Maryland catering to high end luxury vehicles. The people their are nice courteous and professional. Took lovely care of my Tesla. Thanks guy!!! From pablo…..

Ma
Review №3

You look at repairs bill attached, radiator was replaced in 2018 sep during initial repair and in 2021 at another body shop it was found fan cover, radiator was broken and if you pay attention at bar code of fan cover it is dated 2015 which indicate during course of 2 years I was driving broken car, Geico did cover repair at another body shop but I was very disappointed with repairs made at OMCCI also have to pay front control arm, ac compressor replacement from my pocket which is unusual for 5 year old newly purchased carOver top of it John keep stating they couldnt figure out what was wrong with car and they have documented knocking sound in 2 times car was in shop and 3 undocumented visit I made during 2019-2021I

Mg
Review №4

John Standiford went to battle and won with the insurance company over the repairs - they were trying to cut corners to save money.He kept me informed throughout the process and the finished product was excellent.I highly recommend Safford Owings Mills Collision Center for all your collision service needs!Everyone was professional, courteous and a pleasure to engage throughout the repair process.

S
Review №5

Update: my Model Y is back and as good as new. Upgrading my review to another star + rating. Thank you for addressing my previous issues you had with the 4+week delay.

Ru
Review №6

I had brought my car into the dealership for an oil change and while there my Telluride was damaged. The dealership sent my vehicle to this collision center. I have used this collision center before and they have always been professional and have always done awesome work. There was a speck that I could see and it annoyed me every time I saw it, the manager, Mike said to bring it back after the paint completely dries and they will fix it. Attention to detail, meticulous, professional and I would highly recommend them.

Hu
Review №7

Top notch work. Took a little longer than expected but well worth it. Definitely recommend them for body work.

Ch
Review №8

John Standiford, the body man Dave and the painter Shannon took care of my Subaru when I needed the rear bumper replaced. John is very professional, kept me informed of the status and was a big help. Shannon matched the paint to the rest of the car and Dave affixed the bumper and they both made it look brand new. I highly recommend this body shop and John Standiford and will use them for any future needs with body work.

ye
Review №9

The work on my car was professionally done. I have no complaints about it except it did take some time for the job to be concluded.

Mi
Review №10

This is the second time my BMW repairs were done at Safford Owings Mills Collision, their work is always excellent! Customer service is above the rest hands down! John Standiford is so awesome, friendly and professional, he always kept me updated on everything happening with the parts, the stages of the repairs & he is very knowledgeable ( I ask several questions) James at the front is so friendly, you can tell he is smiling underneath his mask! Nicest group of people and they were exactly the same way when I worked with them before! Love working with them. I wouldn’t take my car anywhere else!!

St
Review №11

Service was prompt and quality of work appears excellent. Communication was excellent. Highly recommended.

Ri
Review №12

Mike was very helpful in evaluating the damage to my car and did a quick fix to it so I could still use my car in advance of my repair. There were delays in getting the supplies to fix my car but they remained in contact with me and kept me updated on progress. My car looks great now!

M
Review №13

It was a pleasure doing business with Safford Owings Mills Collision Center. Ali Ghant, estimator, was a pleasure to work with. He is very knowledgeable and is an excellent communicator. Further, I was very pleased with the repair work on my vehicle.-Marty Sharrow

La
Review №14

All of the staff were polite, friendly and professional.The parts I needed were ordered and received in a timely fashion. I did not have to wait to get an appointment to have the work done. The work was completed and the results were fantastic. If you did not know where to look, you would never know anything had been done.

Gr
Review №15

I came to Safford by mistake thinking it was another collision business to have a repair done to my vehicle. They told me where the place that I was looking for was, but they could preform the work I needed to have done. I agreed and they went to work. Long story short, there were some issues along the way. Thinking about the situation now, I remember at no time did they ever act unprofessional or unfriendly toward me or my concern, not once. Finally my vehicle was repaired and Mike, the manager apologized for any inconvenience that was caused on their part and stated, thats not the way we do business. That blew my mind, not only did I apologize to him for the way I acted, but I promised I would return if I ever needed any work done on my vehicle again. In my mind today, its not how the situation was at first, it was how it was resolved in the end. Hats off to that entire group. To everyone who reads this, if you ever need repair work on your vehicle, or you know someone who does, trust me, take your vehicle to Safford Owings Mills Collision Center and tell them Gregory sent you, honest. Thank you Maddie, (because youre a lady), James and Mike.

Sh
Review №16

Very friendly and professional. Easy to work with even though my claim was using a third party insurance not mine.

Gi
Review №17

Very professional, strong attention to detail, great communication and easy to work with. I would highly recommend.

Pa
Review №18

I cannot say enough good things about this crew. Thanks to them I did not need to call them or call my insurance company claim adjuster. This is not your regular body shop. They also provide rentals on site and there rental selection is excellent. My vehicle looked amazing when I got it back. I am glad I chose them to repair my vehicle.

Si
Review №19

Thank you for the constant email updates and keeping me in loop with everything going on. Mr.James Bowerman has been very helpful throughout this whole process and does an excellent job! I’m glad he’s taking care of my car .

An
Review №20

Car was hit while parked they communicated every step of the way, very professional abs courteous!

De
Review №21

From the first call to get info to the end result, James was on it, even when I doubted the week timeline for my Tesla with a huge dent in door and front fender to be repaired to new condition..they actually had it done in LESS than a week. Not only that but a scratch that wasnt part of the work was fixed demonstratingto me their above and beyond work. Hope to not need them again, but I will definitely recommend them to all Tesla owners going forward. A big thank you!

An
Review №22

I was in my first ever car accident and the front of my car was hit. This whole process of dealing with insurance and finding somewhere to repair my car was very new to me and super stressful. However, I found somcc and chose for them to repair my car and I honestly dont regret it! Ive mainly communicated with James, he is so nice and professional. I checked in today and he was so nice to let me see my car before everything goes back on which was a cool sight! I also got to see how the parts look assembled and it looks absolutely amazing. Like brand new. I really appreciated him doing that. It was very reassuring and put my mind more at ease. So excited to get my car back!!

Sa
Review №23

The staff was friendly and helpful. John did a great job on my BMW and in a few days time. 👍

Da
Review №24

John Standiford / SMOCC is the best collision shop I have ever dealt with. Absolute top notch repair.Supported us with insurance claim to make sure all BMW parts that were recommend were replaced to factory spec.Kept us up to date on a very extensive repair, qtr panel and ton of suspension parts. Very communicative and responsive.Vehicle looks and drives like factory new. Quick turnaround even though dealing with German parts delivery. Handled a strange issue with special limited tire line quick and painless.The shop is incredibly clean. The most perfect paint match possible, no artifacts or nibs anywhere in paint. Seam seal and interior side of replaced parts matched to factory primer. Impossible to tell it was replaced and repainted.Highly highly recommend for any of your insurance or collision needs. Will definitely use again if ever involved in another collision.DB

El
Review №25

My van was totaled the night before It was to be sold, terrible timing.Honda of Owings Mills recommended this shop for estimate across the street from them, as well as Erie Insurance, as it is a preferred repair center.James and John were so professional, courteous and explained the process. Everyone’s kindness helped me get through this terrible week. I would highly recommend, you don’t find superior customer service like this.

Ke
Review №26

I honestly cannot share enough positive feedback to fully express my experience. From the ease of scheduling and planning out the work with Mike (Manager) to the communication and excellent follow up with John, to the final product- a sparkling & immaculate finished product - this was simply perfection. Truly.I am a stickler for excellent work and customer service and they certainly did not disappoint! Highly recommend!I almost forgot...they also flawlessly coordinated additional work that I needed from the BMW service center. A seamless experience from start to finish!

An
Review №27

John and Staff are phenomenal!! Their customer service is out off this world and their body work matches

La
Review №28

Left headlight was damage due to ice flying off a vehicle at beltway speeds. Headlight was replaced and module replaced and reprogram. I was kept informed all the way through process and job was expertly done.

Mo
Review №29

John was very accommodating in my having the grill replaced on my 2020 Hyundai Palisade. They did a fantastic job and kept me informed regarding any issues relating to the install. Ive used Afford in the past and have always been satisfied with their work. I highly recommend!

Ac
Review №30

The service here is just beyond compare. Very friendly, professional, accommodating and understanding. Im so happy that the Honda dealer forwarded me to them!! Greatly appreciated the service they provided!!! I wish I could give them 10 starts. Only place to go, in my opinion!!!!

A.
Review №31

Great professional service. Clear that they take pride in their work. Quality repair of my vehicle.

Ta
Review №32

Absolutely the best! My car looks brand new just how it did when I purchased it and when it was returned...the detail cleaning was exceptional!If you ever have collision damage and need car repairs...Safford Owings Mills Collision is the place to be!

Jo
Review №33

Work was perfect, service a bit spotty. Car return was delayed twice. James worked hard to correct things.

Ma
Review №34

We had our 2010 camaro fixed there, and the result was awesome,they made our car look like it did the day it left the dealership. Mike and the guys did a great job, I would definitely use them again!!!

Ma
Review №35

Excellent work. Did major body repair. I highly recommend them. Will go next time

Li
Review №36

This place was GREAT!!! I will always return toThem

Ka
Review №37

Everything about my experience with the team was excellent. James is polite, responsive and knowledgeable. I have a Tesla and Jake is the person who oversees all Tesla repairs. His attention to detail and his understanding of the car and the expectation of the Tesla owner is second to none. Thank you to all for making an unfortunate situation as painless and positive as possible. You guys are the best!

We
Review №38

This is a highly professional and knowledgeable team. Everyone involved, thank you. John is a very experienced professional, pays attention to details and customers. For someone who has not been in an accident for about 20 years, I do not remember how to deal with insurance companies. I was worried about the repair on a 2019 BMW. John assures me the work will be done properly and his team delivers. This was one of the best decisions I made to bring my car to your shop. John, I will always remember your professionalism, knowledge and the way you walk me through the process. You are the best. I highly recommend this place for repair.

Am
Review №39

SOMCC repaired my Tesla after an accident. I highly recommend SOMCC for paint and collision! The staff is super friendly, willing to work with you, and an honest business.

Aa
Review №40

Nice people and good process

Ty
Review №41

I always use this repair shop. The shop is qqalways friendly, honest and professional. I only trust Safford for all of my repairs

Sh
Review №42

Awesome Staff, I was involved in a in hit and run, this person hit me extremely hard from the back. Al explained the damage and what had to be done. As he and his team began to work on my car, he updated me on each phaseby e-mail and/ or call until it was completed. Thank You

Cl
Review №43

Everything was professional. They stayed in touch with me along the way and got my truck back to me on time, just as they said they would.

Di
Review №44

Nice location and friendly folks

叶轩
Review №45

Had my Tesla model 3 taken in for break in, they give me and my insurance a quote for 6000, pretty sure trying to rip off me and my insurance. After 10 days of refusing to lower the estimate I paid them 1000 dollar for doing nothing. I would be aware of this shop for dishonest practices.

Bi
Review №46

I took my 2015 Honda Accord there it had significant front end damage from my son rear ending someone. Gary took the time to give me a detailed estimate along with some very good advice on why it did not make sense to repair the car. I did not want to turn the claim into an insurance company and the out of pocket cost would have exceeded the value of the car. Gary was very knowledgeable and helpful throughout the process. Rarely do you find a company that will take the time to help you when you eventually will not do business with them. Gary, your compassion, knowledge and honesty are truly appreciated.

ER
Review №47

Mr. James was so nice on the phone he is the reason I bought my car to this Collision Center if it wasnt for him I would have never bought my car to the shop keep up the good work. Mr. James you are the best manSincerely DW

An
Review №48

I arrived to the collision center for a bumper repair. In the meantime, I lost my mother so I postponed repair date. Gary my contact person was very understanding and helpful.He eased my worries and allowed me time.The front desk staff was pleasant, polite and easy to communicate with. I had several visits for different reasons and each time was great. Kelly and James were helpful and they worked as a team. Ashley is all around awesome.I want to thank the staff for a job well done. I will be a repeat customer, if I ever need there services again.

Sp
Review №49

I had to get my side view mirror housing replaced by the Dealership and they tapped Safford for painting the housing the color of my car which came out excellent.

Th
Review №50

Very pleasant experience-from the first greeting to the end! Thanks to James Bowerman and the entire team that navigated the repair of my car! Communication, updates, estimate-everything on point to perfection. Body work - excellent! If I could give 6 stars I will but the option is only 5 ⭐️⭐️⭐️⭐️⭐️

Jo
Review №51

Excellent service, excellent customer care

Ra
Review №52

Totally a great place and very professional in regards to service. Mr. John was the best and very attentive and knowledgeable of the service needed for my repair. Thank you so much and I truly appreciate all the staff.

Mi
Review №53

I have been recommending this body shop to everyone I know. They’ll make your car look better than new. If you want original parts from the manufacturer of your car, you will want to consult this shop. Thank you for always being awesome!

Li
Review №54

Everyone involved in my repair was great! They were excellent and worked hard to deal with Tesla delaying the repairs. James, Jacob, Kevin and K.C all did an outstanding job with getting my car back to be in pristine condition.

Yo
Review №55

This place not only does a AWESOME job they are very professional from the front desk, to the car rental as well as the person assigned to your car. They educated me on how insurance companies will get over wanting them to put use parts on your car. All that I pay for car insurance I want new parts on my car especially since it has never been damaged before. All of you made my experience with this issue altogether better. John you are the BEST!!!

Ka
Review №56

Safford Owings Mills Collision Center had my vehicle after an accident. The quality of the work was superb. I highly recommend this place for any body work you may need on your vehicle. This shop gets 5 stars!⭐⭐⭐⭐⭐

Bl
Review №57

I had a Tesla model 3 need some repairs after a deer ran into the side of the car - damaging the side mirror, passenger front door, and front corner panel. This required a total replacement for several parts.My car was in the shop for over a month in total. It seemed that they would work on it a bit and discover that they needed more parts and they would order them from Tesla. Tesla isn’t too bad about supplying parts - I was informed that parts often came in a few days - but the overall process was still very slow.There was also a miscommunication between the shop and my insurance adjuster about what parts had to be replaced which meant I had to pay out of pocket the disputed difference up front when I took my car back and my insurance company (progressive) refunded me part of that sum later, though I did end up paying more than just my deductible for the repairs.Overall the quality of the repair job was very good! I haven’t had any problems with the car and it looked like new when it rolled out of the shop.I should mention that I requested to have my key card mailed back to me and never received it.Overall I think it’s a good shop that just has more work on their hands than they can manage.

Na
Review №58

I would highly recommend this establishment. The paint job and all work completed was done in excellence. Shout out goes to Gary Webster and his crew for a job well done.

Eb
Review №59

I’m happy I made a great decision on taking my car to Safford Owings Mills Collision Center. They are very professional from start to finish. John really kept me updated on everything that was going on with my car. I will most definitely use them again. My car looks perfect!

ma
Review №60

I was extremely satisfied by the help I received in getting my car repaired. The staff could not have been more helpful and I was totally satisfied by the work performed. I would absolutely recommend this company.

Th
Review №61

Professionalism and customer satisfaction are outstanding! My BMW was returned with perfect paint match and flawless repairs. Mike and the team are AWESOME!

Wi
Review №62

Very professional services, excellent workmanship, and respectable time frames. This is my second experience with SOMCC, and I am well satisfied. Their work on BMWs is superlative.

Ry
Review №63

I worked with Mike on the repairs of my Tesla and had a great experience. He led me the entire way through the process. I will never go anywhere else. Thank you Mike.

Da
Review №64

Thank you to Gary and all the staff. I am very pleased with the services I received and highly recommend.

Gl
Review №65

From my very first contact with this company, I was made to feel like I was their only customer. From Ms. Greenes gracious, courteous and welcoming greeting on first contact, to the young man (name escapes me at the moment) who greeted me at the door with an item I needed to retrieve from my vehicle while work was being done, to Mr. John Standifords updates every step of the way. This staff smiles, provides good customer service, which is sorely lacking these days and makes you feel valued. The staff is pleasant and the work done is thorough. I was unaware that this collision shop existed and now that I do, I will most definitely recommend them. Kudos to Mr. Standiford and all of the team...Great Job!!! G. Hartwell

Do
Review №66

Excellent service at this shop, Ashley was great, Michele very professional, knows her business well and Mike was a pleasure. Shop experience was excellent. Great place to have to take your vehicles. Golden Rule Rental was so easy to deal with! Loved it!! Will recommend to all my friends and business associates.

Te
Review №67

I cant say they are the worst guys, they did good work. But there were some issues with communication. I would recommend getting quotes from other shops to compare prices. Definitely was overcharged. Didnt throw a fit because I didnt pay. But, I have had worse body damage happen to a different car and I paid thousands less for same quality of work.

St
Review №68

My car was in for a bumper repair. 3 days after dropping the car off I get a phone call from Gary asking if he can up-sell me a bumper for $900. He states that they can’t repair the bumper it has to be replaced and said State Farm wouldn’t cover it. I wasn’t aware at the time that he never even submitted the additional repairs to State Farm, he just contacted me. I then asked to have the manager contact me. I called back for a total of two days because I never received a return call from Mike. I then decided that I didn’t want my car repaired here due to the handling of the situation and was still charged a fee for them to so they claim put my car back together. This was poor service. I used this company years ago and they were great so I assumed things were the same, but they are not. I would never do business with them again.

Ri
Review №69

I am a Tesla owner and was told that I could only get my vehicle repaired at a Tesla certified repair center. Owings Mills Collision Center came highly recommended! Despite Tesla having issues with delivering parts, they did a fantastic job repairing my vehicle once all parts were received! Highly recommend!

Ha
Review №70

My 2013 Dodge Durango was recently struck by a barrage of flying debris which damaged the hood, front bumper, and right front fender, I was ready to trade it for a new one because I keep my vehicle looking perfectly new, I had serious doubts about anyone repairing it to my satisfaction, because I am just months away from retirement I decided to give the Owings Mills Collision Center a try, they have the best reviews of all the shops within 20 miles of my home, my truck looks brand new again. I would recommend this shop to anyone that loves their vehicle and desire perfection; special thanks to John and Ashley!!!

Ro
Review №71

The front of my car was repaired twice at Service King and the parts and quality of work was deplorable! They used non-EOM parts (including the bumper itself, even though my insurance company paid for it), left broken wiring harnesses, left my fog light without the proper bracket, etc, etc. Both times with Service King, I had to return the car 3 and 4 times each repair job. The headlights were misaligned, the bumper was poorly aligned, the fog light was damaged, the alignment was off, and the paint color was off.I took it to OMCC and they fixed it quickly and correctly the first time! They worked with my insurance company to reopen my old claim and re my car the way it should have been done by Service King. OMCC’s work is top quality and having a BMW, I knew they had BMW-Certified technicians. What a relief to finally have the job done right! OMCC is amazing and I’ll never take my car anywhere else for body repairs!!!!!

St
Review №72

This place would get an easy five stars if it wasnt for the lack of communication. Their work is fantastic and their attention to detail is great. However, it was impossible to get them to return a phone call. I ended up driving in to the shop to speak with them directly (this was for an initial appointment). Once in, they coordinated everything. As frustrating as it was to get them to communicate, I cant give their work anything less than 4 stars.

Ba
Review №73

I think the people I came in contact with to be highly professional,Mike, Kelly, KC, and John made me feel very comfortable. The work was first class, and I would reccomend anyone needing repair work to see them first.

Ve
Review №74

First time ever having my car repaired from an accident. The customer service was exceptional, every step in the processed was followed up by a phone call to let me know what they were doing. They even managed to take care of returning the car so that I could be on my way without a worry. Car went in on a Monday and was completed on Thursday. Definitely will recommend anyone and everyone to this company. Continue with the great service you provide. Thanks to everyone!!

Mr
Review №75

I cannot say enough good things about Owings Mills Collision Center. From start to finish they were professional, helping me navigate the insurance company, the claims agents, and the rental car service. The damaged was repaired with the correct factory parts and the paint was matched to perfection. Thanks again OMCC for the high quality customer service and collision repair.Sincerely,Jason C. Harris

L
Review №76

These guys took over a month to repair a small dent and scratch. The first nearly two weeks was just waiting on them to get an estimate done. They were TERRIBLE with communication, Id be promised call backs and get nothing time after time. The end result was fine but everything before that was such a headache.

Ha
Review №77

I had previously put a negative review regarding the time delays of my Tesla model 3 repair. It appeared that there had been some miscommunication between my repair person (Jake) and myself which was thoroughly cleared up promptly by the general manager (Mike) after I had posted my grievances on Google reviews. Also was given direct access to the general manager email and phone number if I had any further questions regarding the status of my car. Hence I have updated my review of my experience and do recommend someone with a Tesla repair to contact the manager regarding the status of the repair on their vehicle as he most likely be much more transparent about it (based on my experience so far). I will further update this review once I have my car back regarding the quality of the repair.

An
Review №78

I was recently in an accident and I called my Owings Mills BMW dealer and as always they were helpful and went above and beyond to assist me. They gave me the number and address to the Owings Mills Collision Center and I was not expecting the service experience I received, they were just as professional and helpful as the BMW dealership. EVERYONE of the employees were FANTASTIC and my car looks as though it was never touched, its still gorgeous!! I hope I dont need to go back for an accident to visit the new friends I have made but I am will be back to just say hello!!!!!!

To
Review №79

I drive 45 minutes to get to this dealership just because they take care of me every time Im there. Very happy with the service.

Ja
Review №80

I would recommend Owings Mills Collision to all my friends and family. The job was professionally done and the car looked perfect when we picked it up. The staff was always friendly each time we had a question and they were very knowledgeable. Great combination!

Ni
Review №81

I took my car to OMCC for repairs from being rear ended on the highway. The two front desk agents Kelly and Ashley were the first people that I encountered and they were super friendly, efficient and very helpful so I knew I was in for a great experience. As the repairs were being completed, I was updated every step of the way with an email from John including any delays from the insurance company. They handled everything for me! When it came time to pick up my car, I was given a walk around and explanation of the repairs that had been done to my car and everything was perfect. There was a small issue with returning the loaner car and Mike, Kelly and Ashley were extremely helpful in resolving the issue. These people are true professionals all the way around. Love this place!

de
Review №82

I wish there was a 10 star choice! From the moment I drove up with my damaged car to the moment I drove away, John provided me with such excellent service and care that I felt I was his only client. He constantly apprised me of the status of my car and the activity with my insurance company. The communication was prompt, respectful and informative. He explained everything to me in detail and his professionalism and knowledge with BMW repair is second to none. John was able to successfully work with my agent and insurance company to authorize repair of my car with all new BMW certified parts. I drove away yesterday with a car that looked like it was right off the showroom floor. There is no question that SOMCC will be my go to body shop should the need ever arise again and the shop I will always recommend to my family and friends. Thank you very much John, Kelly and all the staff at SOMCC !

Wi
Review №83

Had a great experience!

Je
Review №84

Customer service was excellent. I was always kept up to date with the lastest information pertaining to my vehicle, and when I picked my vehicle up the process was very smooth and my car was nice and clean.

Da
Review №85

Did beautiful repair work on front end damage of my Tesla.

Bo
Review №86

My collison repair was quite complicated. Gary Webster was very informative. He explained things well, and let me know when the persons from my insurance company agreed with his estimates. I am very grateful.

St
Review №87

I hate having work done on my car (as many of us do) but everyone, especially Ashley, was a joy to work with. Everything was explained to me in a way that I understood and I wasnt caught off guard by extra charges or something performed that wasnt already okayed by me. The entire staff was courteous, fast, and professional. Ive recommended Owings Mills Collision Center to friends and family because of the excellent customer experience I received!

Ra
Review №88

This was my first time to OMCC. The customer service was exceptional, every step in the processed was followed up by a phone call to let me know what they were doing. Definitely will recommend anyone and everyone to this company. Continue with the great service you provide. Thanks to everyone!!Special thanks to Stephen !!

Sc
Review №89

They did a great job repairing my BMW. Would definitely recommend!! A++

La
Review №90

Everyone I encountered here truly cares about the customer. Mike and Jake were incredibly knowledgeable and helpful when dealing with my insurance company. They stayed in contact with me through the entire process. I never had to call because they were always one step ahead of me. It is so hard to find a body shop that is trustworthy. I was treated with nothing but the utmost respect. I will never go anywhere else now that I have found them.I would recommend all of my friends and anyone else I know go here. Besides the great customer service you can tell the quality of the work done. Not only that but my car is much cleaner than when I brought it in. I really want to thank everyone who helped me there. You have a customer for life.

wi
Review №91

Would like to thank Michele, Ashley, and Mike for their excellent assistance with my service. They did an amazing job making sure everything was taken care of in a timely manor and correctly. Also, Golden Rule Rental was very organized and easy to deal with. They had me taken care of in what seemed to be a few minutes. Thanks again to everyone for their assistance and looking forward to your assistance again when the time comes.

Jo
Review №92

Mike,John Standord, Imran, and Sherman where as helpful as could be. BMW North America was totally outrageous. Left to pay for my own loaner fir months while they couldn’t supply a part on a brand new x7 that is in production so the part is available and a matter of choice. They gave me 1500 back toward loaner after lots of complaining but I stand by the work and the guys at SOMCC.

tr
Review №93

Cant thank everyone at Owings Mills Collision Center enough, especially Ashley, Mike, Jake and Janee. They put me in a rental and had my car back to looking beautiful in a week. Way quicker than what I thought it was going to take. I recommend this place to everyone and will surely put the word out. Thanks again guys :)

Jo
Review №94

Hit a deer on my way to work several months ago in my Audi S4. John Standiford and the crew at Owings Mills Collision Center took care of everything for me. Amazing results, timely return and consistent updates regarding the status of my car. I couldnt ask for a better experience. Thank you for your wonderful service!

Gr
Review №95

I was very pleased with the customer service at this facility from everyone I dealt with. Jake kept me informed during every phase of the repair; from the diagnosis, to dealing with the insurance company and finally the repair progress. I hope to never see them again, unless of course I am hit again by someone else (haha). Very professional through every step in the repair process.

Sh
Review №96

The owners care about client service and are efficient.

Dr
Review №97

Ok so having an accident is really stressful, especially when you love your car! This place completely made my experience a lot less stressful. Customer service was amazing! They even held the door for me! Setting up the process for the rental was really smooth as well, and they gave me constant updates on my vehicle without me having to ask. All the staff was friendly and polite. Special shout out to Gary who worked with me throughout the process. I hope dont get in another accident, but if I do I know where to go. If your thinking about where to send your car for collision damage..look no further!

Ul
Review №98

Service was good. My car looks great.Employees were kind and courteous

Cy
Review №99

By far, the best I’ve ever worked with. Very professional and courteous. Excellent customer service, I would recommend them to anyone!

Ma
Review №100

Great Place!!! Painless, Easy, & Friendly!!!I was dreading having to deal with my mess... The service is incredible!!Michele, Ashley, Mike, and John are all amazing!!!Thanks to them it was smooth and easy! Not only were they great with answering my questions, they service was fast & the results were amazing!! I really thought that the work done would be noticeable & obvious but they proved me wrong! I cannot say enough about how great they are!! Im so happy I went there!I would recommend them to all of my friends & family!!!Thank OMCC for the pride you take in your service and work!!

Information
63 Photos
100 Comments
4.6 Rating
  • Address:9618 Reisterstown Rd, Owings Mills, MD 21117, United States
  • Site:https://saffordowingsmillscollisioncenter.com/?utm_source=google&utm_medium=organic&utm_content=site_link&utm_campaign=gmb
  • Phone:+1 443-738-1414
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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