Excellent as always. They have the bast service and friendly employees.
I dropped my truck off at 7:30 am when they opened to get the oil changed and tires rotated. I returned at 2:45 pm to pick it up. They told me to give them an hour and they would get right on it. I told them they had it for seven hours and that was plenty of time to work on it. I will not be going back. I would give a zero star rating if that was an option.
They are awesome! I am a courier and I noticed my tire was not only low but showing wire on the sides as I started on my route. I stopped by their store and asked for a price and time estimate. They not only gave me a great price on a quality tire, but they got me in and out really fast, while being very friendly and helpful. I highly recommend this place!
Totally unprofessional, don’t know what they are doing, told them 100 times what the problem was and they still didn’t want to listen to me, kept my vehicle for days just sitting in the shop doing nothing with it and giving me the run around, they didn’t even know the right part to get for my vehicle. They also trashed the inside of my vehicle with garbage and bottle caps and got their shop floor all over the inside because they don’t use floor papers on the customers cars AND the worst part of it all was seeing 20+ miles on the car which was a clear indication someone drove the car without asking permission and didn’t just “take it around the block” to make sure the vehicle was fixed. I wouldn’t trust Cobb to change out windshield wipers let alone anything else.
Charges me 10 dollars to tell me the the tires I had with me was to big mine on rhe truck was 16 what my brother gave me was 18 😆 ok thanks !! Yall have a great day !
They are always helpful! Good people!
They are very Honest and very Professional. They did a real good job making sure the Van was completely repaired before we left.
I took my vehicle in for a collapsed lifter. They replaced 4 lifters and a rocker arm. On the day I was supposed to pick it up, they tell me the camshaft has a groove in it from the failed rocker arm and that it will cause a problem down the road. $1k for parts and labor. I ended up using a different mechanic that I trust for the camshaft replacement. When he gets the thing pulled apart he finds the following: PCV (Pollution Control Valve) recently broken and patched with electrical tape ($98), bolts way over torqued and damaged requiring a chisel and hammer to remove them (currently looking for replacement), camshaft is only cosmetically damaged and wont interfere with rocker arm. The second opinion saved me $1k-2k and some headache down the road.
Everyone was very nice and helped alot
These guys are very good.
They inconvenience me for 3 days, I had dropped my car off to get my AC checked and wheel alignment. They told me it was a hose and quoted me a price to replace it which was good. The next day they got the hose in and put it on and then called and said it needed another hose which added to the price plus told me that they couldnt line it up because it needed a $300 plus part. On the third day of all this I took it to the dealership to get the wheel alignment and the dealership said that there was nothing wrong with the $300 plus part just needed adjusting and aligned it up on less than an hour. Plus Cobb Automotive stated that the part couldnt be adjusted. Cobb automotive called as I was leaving the dealership about 8 AM and TOLD ME that the part was in and when I got there the part wasnt in and I had to sit and wait for almost 4 hours. In a nutshell I missed about 12 hours of work. Not good at all.
First Time using them,all three of my vehicles will be going nowhere but down there. Excellent service very friendly staff. Very good prices on tires they did an awesome job.
The service was great! I was out of town and needed a trailer tire for my horse trailer, they had what I needed in stock and got me back on the road in a very timely manner. Would definitely do business with these guys again.
Great place for tires and accessories if you have a truck! Good selection and service! Thanks Brandon and crew!
Great friendley service in a timley manner i highly recommend them.
These are highly competent price competitive Quality excellent I only use them for my tire needs whether it’s my big truck or my 4 wheeler these are my people !!!
Been buying my tires and service from them for 20 years. Good people!
They do a great job with pretty quick service. They are a little costy. But you will be pleased with the service.
Ive taken my cars there several times, they are very knowledgeable,
They dont do appointments say they do first come first serve this is the second time ive brought my vehicle here the first time I waited 5 hours to just get the hose looked at this time I was here at 730 when theyopened and its now 1115 n im still waiting wont even have time to get my brakes or tires checked like I had wanted n I swear I couldve changed the hose faster than this wont be spending my whole day off here again and I cant recommend them unless u have a whole day to waste waiting
Very rude and alot of people complaining
Very respectful and they have a pleasant waiting area, they also get to your vehicle promptly with quality work which is not over charged.
Had a tire problem and they got right on it and fixed it . Good place to do business..
I had my car towed there on 12/22/20 because it completely shut down and would not start. (I tried to jump it off before having it towed... by a 2500 HD AND by the tow man with his jump box. It wouldn’t start for anything) PRIOR to having it towed there, I called Cobb to get pricing on an alternator and battery. They told me to just bring up there so they can look at it and they’ll give me a price. So, in a panic, that’s what I did. 🤦🏻♀️When I got there, SOMEHOW they got it to start...🧐 I asked how they got it to start and they said, “oh we jumped it off”. So, I questioned how they were able to when I tried for 30 minutes with a truck and then another 10 minutes with a jump box... their reply, “well,umm,uhhh...”They told me I needed a new alternator and battery... my total with labor and tax: $684Alternator: $394; Battery: $160; Labor: $130I told them I’d be right back... I called and priced my parts. The cost for my alternator + my battery was a total of $369.18.So, I decided I’d go for a second opinion and THANK GOD I did! Why? Because the only thing wrong with my car was corrosion around my battery cables which was preventing power to my battery.Instead of cleaning the corrosion off of my battery cables, they CHOSE to TRY to take advantage of me.I will not be back. And I will be sure, when asked about Cobb Automotive and tire center, I tell this story and let that person choose whether to go to them or not.JUST A LITTLE FYI: ALWAYS GET A SECOND OPINION!I didn’t spend a dime of my money. (My Insurance pays for towing) 😁They deserve zero stars. 😒
They were nice but I would of preferred a phone call prior to them giving me a bill over 300.00 once I was there to pick up car. I have replaced brake pads on diffrent cars I had and never once was told I needed rotors.🤷🏼♀️😂 #lessonlearned.
Friendly people and the work was top notch. Thanks guys.
Fast good work always go there to get my tires
Absolutely recommend this place!Fast service and locally owned!!
I love using Cobb Automotive! They are very thorough and always fix anything going on with my vehicle. They always have tires and parts In stock. And a big plus is that theyre open on Saturdays which helps with my work schedule.
Very good job well satisfied
Went in for oil change and was out of there before I could sit down good. Very nice people throughout the company. Pricing was in line with other facilities and a little cheaper than most. I dont own the company I am simply a customer and I highly recommend you try Cobb Automotive. Its hard to find good, honest & hard working people and when you do I suggest you stay with them. And that is my intent. Thank you to the fine people at Cobb Automotive for a professional job at a reasonable price. Ill be seeing you soon!!!
They are prompt and do not charge much for labor. They have worked on several if our vehicles and we have never had a problem.
Excellent customer service.
Friendly fast service.Efficent.All around great.Use them all the time
Always fast, reliable, and fair. Best auto shop in Calhoun County!
Excellent work fast service reasonable prices best mechanics and everything you need done for your vehicle at one place
Reasonable prices and they will install your own parts.
Very friendly people, know what they are doing.
Very satisfied with the service and quality of work of the employees and all the staff. Would absolutely recommend it to anyone
Made me a great deal on a new set of tires... the Alignment is wonderful ! I look forward to doing more business with them !
It a local location and there good mechanics
So lucky I found this place! The guys that work there are so nice and not pushy at all on getting more done than what is necessary. I just moved to Anniston and am thrilled to find an honest, friendly mechanic shop💕
Great service. Very friendly staff. Great prices. People you can trust.
Great people got the work done. Good price,too.
Had an employee take a vehicle here. Needed two tries and a wheel bearing. Randy Cobb (owner) says that the employee which is a laborer and is not authorized to make any decisions approved more work to be done. Well no signature, no contracts, no phone calls to myself or my business and I get told I owe over 1000 dollars. They reduce the bill by a couple hundred and Im still not ok with how it went. Sooo they lock my vehicle inside the building and refuse to let it go until I pay. They force me to pay a bill that they didnt get approval ahead of time to accrue. Anyways lost my business and the sad part is was using them for maintenance on 4 vehicles so far and had more to come.
Great place, Ive never had a problem with them. Some things are a little pricey but you pay for what you get. There pretty fast and reliable.
Slow!!
Always courtesy and I will always take my vehicles there.
I usually go here for vehicle issues with no hesitation. They work on foreign and domestic vehicles. One of the few in my area the work on BMWs
Good work at great prices.
Very friendly and courteous employees.Had a low tire on my rollback, The guy got me up to pressure, and wouldnt take any payment! Much appreciated.
I have been going here as long as I have been able to drive and my parents even longer. Will always go here if I can for all of my car repairs.
Always courteous and fair.
Honestly the best people Ive worked with. They have always done quality work and treated me more than fairly. A++ work
Good service. Fast service. Decent prices
I live by this place for a minute. They are a good place to get tires when you really need it the most. Thanks for helping our family.Your Friendsand familyNatasha Hurston
Awesome service, and excellent personal !! Will definitely use them again !!
They fixed my air conditioning system. 🤗 Too hot to be without it.
JB: I just sent my wife up to this location for a simple brake change because I swore to her that they were great, but I was wrong. She told me the mechanic didnt know what he was talking about, knew reference to nothing, spoke sarcastically about the whole situation, and on her way home she noticed her vehicle was in way worse condition than it was before she took it there. They also told us one price on the phone but charged her more once she got there.We are very disappointed in our service there and I am very angry that they sent her home with her vehicle not being safe to drive because of what they did to it!!!The lowest rating I can give is one star, but Id go lower if I could.
Great service. Very competitive pricing. All around a great experience!! Highly recommend them!
Traveling through and needed a tire replaced asap. They were fantastic and go us in and out very quickly.
Always have done husband right.
Had a front end alignment on my Z71 done. I was in and out in less than 30 minutes and they gave me service with a smile.
Good place for vehicle with ailments. Very reliable mechanics and pretty quick. Work on foreign and domestic vehicles.
Terrible customer service. We stopped in to get a new tire. The service technicans were waiting on other customers so we waited. We waited at the desk for several minutes until they finished. Afterwards, no one greeted us, assisted us, apologized for the wait, made eye contact, acknowledged us or anything. One gentleman assisted a guy who but in front of us in line while the other gentlemen merely walked away. We took our business elsewhere.
Always takes great care of my mothers car. She has driven daily for aboutb8 years to church, the Senior Center and weekly volunteering at a food pantry .
Great place to buy tires, see Randy
Dont go there unless Mr.Cobb is there charged me 350 for rotors and brakes, lost a good customer
The best service around. Very quick and efficient
The staff is very friendly and knowledgeable.
I must give Cobb Automotive 5 stars. Everytime I come here, the Cobb family are such great people and run this facility very well. The mechanics there are excellent at there jobs. Most of the time, if Im told itll take about an hour, theyre done in half the time. The mechanics are willing to tell you what is wrong withvyour vehicle and let you know is something else is wrong and may need replacing. They will not try to pull anything over on you. They are good people and willbtreat you right. Truly a wonderful place with great people.
They went above and beyond to fix my truck and get me going again.
Didnt go there
Great customer service and low prices
Takes some time, but they are really nice and help you get what you need. Id go again
Great fast service!
Dont know what thay are doing messed up two of my trucks the owner is bad as a THIEF will never shop at Cobb Tires again one of the workers backed into something in my truck and the owner did nothing
Great prices and professional staff.
Always fix me up and nice folks.
Great service
Great service!!
Bought a 2in trailer hitch cover.
Very helpful and fast lots of selection
Great experience.
Best in the business, the wheel alignments are #1
Great service!
Great Customer service
Great staff, very helpful
Great service
Friendly, but pricey.
Good experience and the truck is driving bitter
Havent really been
I trust Cobb above any other garage in town!
Very friendly and took care of getting tires swapped out no appointment and not long of a wait at all. Will use again for sure!
Great place
Real mechanics guaranteed work
Great service.
Quick and dependable service
Very helpful...
Always busy so theres always a wait