All of the staff is superfriendly and very helpful. I will take the extra time to drive to the Southside for this store. All of the employees are knowledgeable about their sections. Especially the guy in plumbing...and I would say that even if he wasnt my dad! Their selection of Willow Tree Angels is the best is town.

I have had another great purchasing experience with Hank Brothers on Wayne Sullivan Dr. I purchased some heavy bags of Cypress mulch. The owner, Jim Hank personally helped me through purchase and also loaded the bags into my trunk. Thank you from Natalie Cook.you Jim.Natalie C

I went here recently to have my propane tank refilled. An older gentleman helped me and held a wonderful conversation as we waited for my tank to fill! He then noticed that my license plate was not attached (just got it) he then went and got a tool and put my license plate on my car. He went above and beyond to help me! I also got to pet a cat inside the store! 5 stars great experience!!!

If you cant find it go to Hank Brothers there a bit pricey but most of there stuff is good quality

I Love the home town small business feeling when I go into Hank Brothers True Value 👍

Good place to shop. people are so nice that you want to come back an shop all.the day cashiers ar glad to have you met you an help you .

In and out quick, friendly helpful staff

All of the crew members are excellent and knowledgeable in their ability to get the job done right the first time thank you for your service

Great store. Very helpful. Gary Franklin

The service was great. I loved the old furniture and the way they had their products desolated.

They have many hard to find items as well as every day items. Some things are cheaper than the big box stores, some things may be a little higher. But, you wont have one of those blue or orange apron wearing associates see you need help and run as hard as they can while talking on their walky talkies to get away from you before you....heaven forbid...ask them a question! I had 3 different employees ask me how I was doing at True Value Southside and if I needed any help. And thats without me chasing them down! I bought fireplace logs from a young lady there and boy oh boy did she know her stuff. THAT MAKES A DIFFERENCE. Go check them out. They have something for everybody. My wife even likes it!

The only place I have to get something from propane refill and a keys made that actually works

Everytime I go here I always feel unwelcome and uncomfortable, at one time I went to hanks almost twice a week and would have recommended this store to everyone but I cant say the same about today I rarely go(only If I have to) and wouldnt recommend to anyone

They are always very helpful and courtious whenever I go there

Always friendly and helpful

Great service

Always helpful and usually when you need something a little different they have it. And when you need some say wood screws. You dont have to but lbs of them. Just what you need.

The guy who tried to help me wasnt very friendly. I could see he was very irritated to try to help me.

A very friendly and helpful staff. Always ready to help. A local gem in our community.

Not quite as helpful as it use to be, thats why I go to hanks instead of Lowes, because most of the time someones ready to help you and has knowledge about what you need. Not so much anymore.

Yes and no, depends on which service you are requesting. The tool sharpening department needs some help.

Looks awefull on the outside side but the inside is neat and clean. pretty good place;)

The greatest Little Hardware store around, the people are nice and friendly always helping you out to find what you need

I love this Hank Brothers the owner Jim is very nice very helpful even all his people are great do a great job cutting keys to we tell everybody to get their keys cut at Hank Brothers

Always extremely helpfulI like them better than any Lowes or Home Depot!

Hood place to pick up air filters.They are priced right.

Able make me a new key quickly and it worked first try.

Ill recommend Hank Brothers on the south side they are always friendly and ready to help you solve any home problems you may have

Can find those hard to find items.

Knowledgeable and very helpful

Great store. Lots of options and great customer service

They are always ready to help you find what you need.

The staff here are always very helpful

Little bit of everything on hand

Friendly staff, great selection!

Always friendly and helpful

Great hardware store with a variety of other items.

Awesome! Everyone is always so friendly and helpful!

A great hometown Hardware Store with the personalized touch

The store seems to have most everything you need for as hardware

Great place to shop!

This place has it all when nobody else does

Great friendly people!

Love this store...

The workers are very lazy and dont want to help you out when it gets closer to closing time.

Not much selection

Very helpful and resolved my problem

Good