After searching multiple dealerships with no luck, no one in north Florida had any Jeep inventory (or very little at best). I finally discovered Beck on a Sunday and was contacted first thing Monday morning by an outstanding salesman named Jonathan Garcia. Don’t let this little giant fool you, he’s the nicest and most polite person you would meet. Test drove multiple cars and he gave me time to make my decision, no high pressure sales. They closed at 7 but stayed after hours to finish the deal. Jonathan has followed up twice with me since the deal and I could not be happier!

I had a really great experience at Beck Jeep in late May 2021. I found the Jeep I wanted online, worked with Becks staff remotely to set up a time to test drive, worked with the dealership on swapping out wheels to meet my needs, traded in my vehicle for a fair price, and finalized a deal that I was happy with. My salesperson Mark was super friendly, communicative (email and text), and kept the experience low pressure and customer-focused. PJ, the sales manager, was super friendly, respectful and open (refreshing for a car dealer!), and worked with me to get the deal where I needed it. Once everything was finalized, I met with Shane, the finance director, to sign the paperwork. Shane, like PJ and Mark before him, was friendly, respectful, and kind, and made the buying and financing process easy. I cant recommend Beck enough - search the online inventory, reach out, and make the drive to Palatka, you wont regret it!!

They did what was needed to get my vehicle running right. Took several days, but that was my vehicle and access to parts. I was given a free basic car wash coupon. First time a dealer didnt just wash my vehicle and give it back clean. I wont make a 25 mile trip to wash my vehicle.

Working with Justin in the service department is excellent! Highly recommend. After having such a good experience I ended up buying another vehicle from Beck. Great service and a great sales team!!

Dont Agree on anything until you see in writing what your out the door price will be. Agreed to buy a $52K vehicle. Which turned into $61K at signing. They NEVER did a worksheet with me. Just false promises theyd give me a good deal for trading in my Hellcat. Biggest mistake I ever made. Theyre a greedy dealer and are NOT looking out for you.

I’d give this dealership a 0 if it would let me. I drove over a 1 hour to get there liked the truck came to a deal and a handshake. Allowed them to run my credit and there small town banks wouldn’t finance me for some reason, called my credit union and was approved for $85,000 in as little as 5 minutes, however would not sell me the truck because they get a kick back from using there banks. Moral of the story there in it for there self not the customer. Who has a vehicle for sale but won’t sell it because it’s not there bank with high interest rates. Don’t waste your time going there, they are crooked. On the positive not the sales man was great his name was Scott.

We went there looking for a part for an older Jeep that we had and they didnt have it installed but ordered it it was half the price anyone else quoted us and it will be there at 8:00 in the morning these people were very helpful very knowledgeable and very courteous I recommend it to anyone.

Ordered new tires over the phone with their customer service rep. I told him that I had to leave Florida to return home in 5 days. No problem, he said. He told me that they would be delivered in 3 days, so we scheduled a time. When I arrived the I was told that the tires that I had asked for were not available, but they had others in stock different than the ones on the rear. These tires where Almost Twice as much as the ones I ordered. This is a called Bait and Switch tactic. Very unethical! I will Never do business with this dealer again!!!

Yall have got to go see Adam Pollack! He will take care of you for this vehicle, and the next...and the next. Just got my wife a 2020 JEEP Grand Cherokee Limited, a red one at that. Of course, I am not a fan of red, but he said Man, show your wife- I bet she will like it! Well, yall- he was right. She tells me daily how it glistens in the sun with the red/maroon pearlescent paint. Not only is this my 3rd vehicle with him, but where else can you find a car salesman, who will text you randomly and ask how the family is?! No where else, thats where. I even sent a military friend of mine who had been to another dealer (who couldnt help him) and guess who came home that day with a NEW SUV! Go see him, tell him I sent you! You will not be sorry!

Had a great experience buying a suburban with Cody! He’s very friendly and honest, not pushy like a lot of other car salesman. PJ was really great too with making the numbers work out and helping me get the financing I needed. I highly recommend this dealership and would definitely purchase another vehicle from them

Smokey is my guy there I have bought several vehicles from Beck and they always back up the vehicles they sell. I am not an easy customer because I am a right now type person and these guys get the sale done quickly and take care of all the details. I buy my used vehicles there because they have the ability to find what you need through their diverse network of brands.

I have not been more pleased with any other dealership in my life. The level of professionalism and pride the sales associates and managers take in their work is far above any other dealer out there. You CANNOT beat these guys. PJ and Cody are hands down the best in the business. I am an active duty service member on a budget and they knew that. Cody and PJ do not come after you like sharks on blood in the water as they do at other dealers. They listen, they empathize, and they get to work on providing you with the best service the auto sales industry has ever seen. Let me say this: I have Exactly the same truck as a friend of mine at work; not only did I pay less for a new truck, but I got more for my trade, a better rate, and I have an inviting and family friendly atmosphere that I can hang out in when I get my oil changed at the dealer. I love my RAM truck. I love the RAM brand. But if PJ and Cody were to ever leave Beck (hopefully not), I would follow them to the next dealer. They gained my loyalty as a customer. I do not care how far away the Military moves me. I will make my next vehicle purchase(s) from PJ and Cody at Beck CDJR. You will not regret the service they provide!

This place was horrible. I looked at their website and asked for information about the value of my trade. A salesman called me afterwards and I told him specifically what I was looking for. He said he would have no problem in getting me into a truck that fit my needs. I drove 30 minutes to the dealership to meet him. He tried to sell me a truck at twice the amount I had told him I had to spend. The truck was only 2 years old but had some rest on it already and dings and dents. Had not been well taken care of but they were asking top dollar for it. Then they low-balled me on my trade. I ended up buying a vehicle from a different dealership that gave me thousands more than what they offered. I would not recommend this place to anyone unless you want to waste your time.

Great place to buy a car..Great people from the General Manager to the salesman to the finance manager to the service manager and to follow-up phone call

The sales person Jonathan was very helpful. Thanks to the GSM and F/I manager for putting the deal together...highly recommended!!

My daughter in law stopped by to see a 2500 RAM diesel pickup that had an internet price clearly advertised. During discussions she was told there were add on costs for the lift kit, oversized tires…etc totaling some $15,000 to be added to the internet price.Advertised internet price should be the price. Liars…!

Bad experience, they do not honor their online advertised prices. I wanted to purchase the car for the advertised price, they said I didnt qualify because I wasnt financing. The next day the dealership changed the price online and raised it by $2k. I called again saying Id like to purchase the new advertised price and they said that the online price was a mistake. They said I needed to read the fine print. Classic bate and switch dealership, not trust worthy and rude on the phone.

Everything went fantastic an they got me in the car that I wanted thanks to these guys

Jason in the Parts department was very professional and very helpful.

I had a very pleasant experience at Beck Jeep! Jonathan was awesome to work with and appreciate his attention to details and follow up...I would definitely purchase another vehicle from him!!

10/10 recommend! As a busy mom, I brought my kiddos with me to get my oil changed and the service guys brought out coloring books, crayons, and stickers for entertainment while we waited. Never experienced that before! Justin, Dustin, and David in the service department are excellent. Kim gave the babies candy canes too with my permission. Such a respectful and kind group of people. Thank you guys :)

Bunch of shysters. Stay far away. I started shopping for a new pickup. Becks online ad offered a $100 Amazon gift card for taking a test drive. Upon arrival it became clear that the internet leads go to the junior salesman as he knew very little about the Ram 1500. After inquiring about my gift card, no more follow up from him, the sales manager or the general manager. Any dealer that wont honor their advertised offer of $100, makes you wonder what else theyll try to screw you out of. Its a shame because I really liked the truck. Thankfully, theres plenty of better Dodge/Ram dealers in the area.Wanted to update the review. The general manager did reach out to me with a sincere apology and corrected the situation.

Super awesome team at beck. Thanks guys

I purchase my 2019 Ram Rebel everybody was very helpful and knowledgeable.. very Friendly place and great service to.

Amazing buy experience! Jonathan was so patient with me and really took the time to make sure I got exactly what I wanted! I have no hesitation giving Beck 5 stars! Thank you! I’m beyond thrilled with my brand new 2021 Jeep Cherokee Latitude!❤️

Called the service dept to get a recall and a ecm update performed and was told they needed my vin and phone # and will call me back for a eta . was also informed labor rate is $140 .hr for update . never heard back called them back and got a applogy . taken my number again and now at 2 newsletter,,, NO CALL BACK LOST MY BUSSINESS FOR GOOD AND WILL NOT BUY ANOTHER NEW CAR FROM THEM AGAIN

Great place to buy a vehicle and to get it serviced.

Was there for a oil change, at 8:00 a.m. maybe 2 cars also. 3 hrs later I finally got my truck back. Which cost 340.00 dollars! Which should of cost $ 70.00. All because they said I had a light out on the top of my roof. Asked them to replace. Labor sucks!! $270.00 for labor on the light bulb. Go figure.

I can’t speak highly enough about the experience I received from Beck CDJR. From Justin in service to Alex in sales every single person there is courteous and treats you well. My experience with Beck CDJR was one on one. I definitely will recommend Beck CDJR to anyone.

Justin is awesome! All my issues were resolved and he went above and beyond dealing with my warranty company. Great work to all the mechanics too!

Adam and PJ made us feel like family and we love my new truck.

Most easy and quick experience I’ve ever had financing a car. Jacob M. found the car we wanted and worked a price we were satisfied at. Also every employee was very nice and super helpful. I will definitely be returning soon on the next truck I buy.

Quick and easy service. Communication started over the phone and were understanding of the drive I made to them from my home and stayed after their work hours to get the job done. They uphold excellent service from start to finish.

Great place, nice trucks, and they let you look in peace.

Great experience! Its always hard making a decision on a new truck but Scott was patient and respected our preferences. We will definitely recommend Beck to our friends and family.

THANK YOU JACOB!!! You provided the absolute best service ever!!! This was the most incredible buying experience I’ve ever had and it’s because of you, your service and everything you did to make sure I found my dream Jeep that I’ve wanted ever since I was 15. I will only purchase cars from you from now on. CUSTOMER FOR LIFE!!!

Beck Chrysler Dodge JEEP Ram in Palatka Florida provides professional friendly customer specific care! Best vehicle purchase ever! The dealership is very clean and following social distancing during this COVID 19 epidemic and with efficiency! You will not regret purchasing from this dealership! I love our new 2021 Jeep Wrangler limited edition 💝

Zac made my truck purchase so easy! Highly recommend for anyone looking to purchase a vehicle.

I’ve been having major troubles finding a dealer to accept my credit and help me afford a car, the hunt was over when I found beck chrysler. Ed Osborn was an amazing car dealer associate. He was patient, kind, and caring. He made sure I got the vehicle I was hoping for and didn’t give me any false hope. I walked out the next day with a hot new ride thanks to the help of Ed and Shane ❤️ U guys are truly amazing ❤️

Excellent place!!!! I get all my oil changes here for my Dodge Charger.....

I have been with beck for over a decade now I bought a challenger and years later a pup then I needed a diesel pup and “ Smokey” the salesman is my guy he is always working to get me what I want no matter if it’s not on the lot and always comes thru!! Service also made the difference for me because I had the extended warranty “thank god” and it’s simple drop off and they give me new loaner car and fixed my truck “ no charge”. Very happy at beck and I have sent friends there and there happy too!

I will give the Beck Service 3 stars. When Dustin is in the office I am kept up to date on what is going on with my vehicle. When he isn’t in the office, ie. sick or something. The others take it upon themselves to lie and to tell stories. I’m a straight shooter kind of gal and I don’t like being made a fool of.

They have a genuine group of people whos main concern IS the costumer and what they want. They bend over backwards to help you get what you want. It was a great buying experience. Thank you PJ Knipp and Zack Coe!! You guys are what its all about and you set the bar high! Never had a better experience purchasing a vehicle.

Very friendly staff! I’m very satisfied with the work they did on my vehicle!

Great service department.

Great management and a great sales team! Jeremy, Shane, PJ and Adam went above and beyond to make sure we were happy with our new vehicle! From getting the one we wanted, to the little details. Will definitely be back! Thank you!

My salesman was absolutely perfect. He was very patient and had a lot of knowledge. I will definitely be going back and I will love to have Cody. I dont know if it make a difference to you but Cody is a very good salesman and will work with you. Thanks Beck Chrysler

Prompt and courteous service. Its a distance from our home in Palm Coast, but worth the drive.

I couldn’t have been happier with my recent purchase of my New 2021 Jeep Grand Cherokee. The team over at Beck CDJR were incredibly friendly and very knowledgeable. I had been on the search for a particular type of Jeep for a while. Due to covid,supply was limited. I started to search out pretty far and came across Beck CDJR. They were 6 hours away but that didn’t stop us from being able to work out a great deal on my Jeep. I’ve never bought a Vehicle over the phone. However the process was way easier and more effective than I could have imagined. Jacob, my salesman was absolutely the easiest to work with. He was very friendly and was patient with all of my questions. If you’re in the market for a new vehicle this is the place to shop. Their team is top notch! Thank you guys!

Polite and curtious. Inexpensive service compared to other vechicle oil changes.

Got a great deal on a 2018 dodge that worked perfect for us financially and space wise. We were skeptical at first because weve never went thru with others but was helped by our salesman trellis. We instantly knew we were where we needed too be if it wasnt for him we definitely wouldnt have bought a new vehicle he was very confident and reassuring 10 out of 10

My wife and I each have a Jeep Grand Cherokee. We take to to Beck Chrysler Dodge Jeep Ram in Palatka for service and repairs. Although both vehicles were purchased elsewhere, we have always been treated with respect and appreciation. We always wait for the service to be completed. This means it is done in a timely manner and done properly. They address every item of concern, even the trivial. Any questions we have are fully answered, including a discussion with the mechanic, if necessary. If there is a non-warranty service, they are willing to do price matching. Also, they refrain from trying to oversell something we may not need. Since I do not respond well to being hard pressed, this is important. We will continue to take our vehicles to Beck.

Im the happy owner of a new-to-me 2014 Hyundai Genesis! Clellen was super professional, friendly, and went above and beyond to offer great service. He even attatched my new plate out in the rain! Great job, Becks!

Service department focused on my needs, kept me updated and had me in and out quicker than committed (and under budget)!

I bought my 2012 Jeep Cherokee Grand Cherokee Laredo from Brock at Beck, Nissian. He was very patient, courteous, and honest. This was my first experience in purchasing my own vehicle therefore I was nervous, being a woman. Never did I feel my questions or concerns were trivial to them. I recommend everyone looking for a vehicle there now. Thank you for your attention and courtesy.

Very good with preventative maintenance. Friendly, efficient employees, fair prices

The most amazing service and staff in Palatka!! They were very patient and made something happen for me that I thought for sure couldnt!!!

The team went above and beyond to get me in a Dodge Ram. They went beyond the normal routine to get around obstacles that was standing in the way of me getting the truck. That took so long, they even stayed late to make sure I drove away happy. Happy I am and thank you to the whole team. If there was one more star, I would add it to this review 6/5 stars. 🤣

They worked me in, made me feel like family and it didnt take long. Thank you guys for a great job.

I went in because of there mailer with a scratch off stating I won $2000. Talked to 2 people on the phone verifying it was legit. After driving an hour to pick it up they said I won head phones. The ad showed matching 777s and $2000 prize next to it, Ed the salesman said everyone gets matching 777, that its totally a plot to get people in the door. I will never do business with a company that not only lies in their ads, but lies to you twice over the phone, then TELLS YOU ITS A LIE! Even the small print is worded stupid, dont do business with liars.

I would like to thank Clellan and PJ for setting me up with my dream Jeep! One of the bust buying experiences I have ever had. Made us feel like family. Thank you to the whole Beck team! Pictures to come!!-Lucas

Great place to buy a truck . Mr. Smokey is awsome, he went out of his way to make my experience was a good one, very knowledgeable and just a pleasant person. The finance department made it painless. They are very up to date on the technology, no stack of paper to take with me. I will come back for my next truck and let everyone I know about my Beck dealership.

Dustin in service is always knowledgeable and does his best to help whatever the situation may be. Definitely the reason we continue to use Beck for all our automotive needs!!

Came in just to look and Clellan Barnes took great care of me and Was able to find me exactly what I was after. Highly recommend this dealership for a quick and pleasant experience.

Really bad experience with the parts department at this dealership in particular with Virginia. Called an emailed multiple times to try and resolve a bad part issue, got no response and was ignored.

Great buying experience. Our sales person was Tim Skinner. He is by far one of the most helpful salesperson Ive dealt with. There was zero sales pressure from him. He let my wife and I take our time looking at the cars in the lot and when we were ready to make a decision Tim was there for us.Cant say enough good things about Tim. Highly recommended.

Prices are ridiculously high.

Let’s just say we shopped around. Drove almost 2 hours to another dealership. Adam from Beck called us was patient with us as we drove around to look at other trucks. Well let’s just say keep it local! Adam was right best deal that we found and now proud owners of a Ram 1500 4x4. Thank you Adam it was a pleasure. And we will be back!

Event stoped here on 2 years because they told my wife she needed a new engine for a leaking 2 inch hose behind the water pump yes it was lab Or intensive. But when I had it repaired getting in that far I had the whole heating system replaced their loss over 1000$ parts and labor. New hose waterpump heating core radiator thermos stat new fluid and clamps and gaskets

Good overall experience. Didnt purchace on this visit but wasnt the typical car dealer hassle. Would come back

My wife and I brought our GMC Terrain in for work because it wouldnt start. Their service department Did a lot of work on it? And it didnt cost us anything. We are completely satisfied with the service we got. And intend to tell our friends all about it. And if ever we need another vehicle, were going back to Beck.

I cant say enough great things about Tim Skinner. Such an honest person that comes with the highest quality of service. Take the time to go meet him. You couldnt be more pleased. He will go above and beyond to insure satisfaction.

Awesome truck. Awesome salesmen.

Was fully intent on buying a Jeep they had. After multiple days of emails and then a text with no response other than the automated someone will contact you, they finally responded minutes after an email threatening a bad review, only to find out theyd sold the Jeep while I was sitting in limbo waiting on a response. No other dealership I spoke with during this time had issues like this. Youd think during a pandemic when sales have been down somebody would actually want to do their job.

I was very pleased working with Mr. Ed Osborne here, buying a nice Ram 1500. Friendly professional service, a pleasure working with this dealership. Nice and easy.

Jake and tills did a great job and sevice is good and fast

Excellent people to deal with. I’d drive a long way to deal with Becks

Cant say enough about my experience with Jake Eckoff. Great customer service, made me feel right at home! I will be definitely come see him again for my next purchase!

There service department is always on top of things and informative. They are always polite.

I WILL NEVER BUY A VEHICLE FROM THIS DEALERSHIP AGAIN! The day I went to the dealership and chose the vehicle I wanted, I worked with a salesman named Alex N. Alex was very attentive and took care of me in every way he could. I ended up purchasing a vehicle and the financing portion seemed to go smoothly. That was until 6-8 months into my loan, at which time I found out that my Social Security number was not correct. When calling Chrysler Capital, they advised that this was a dealership error and that I would have to go there to get it resolved. At that time I called Beck Chrysler and spoke to the Manager Shane. When speaking with Shane, he advised me that it was my fault that the social was wrong because he had paperwork with the social and my signature. He also informed me that its not that big of a deal that my social was wrong on the car loan I got 6-8 months before. Shane told me to contact Chrysler Capital and they could fix it. SO, I did. Chrysler Capital AGAIN referred me to the dealership. This time, I went to the dealership in person and spoke with Alex N, who was again professional and I explained my issue to him. He told me that Shane would have to handle the issue and got Shane so we could speak. I again went over the issue with Shane, and explained to him that at this point, my account was made delinquent because I was unable to complete a due date change, do to the incorrect Social Security number. Shane looked at me and said Its not my fault you didnt pay your bills. This obviously was not the response I was looking for as I was told Shane would be able to help resolve the issue. Shane then continued to talk down to me and make the entire situation out to be my fault. Shane was extremely unprofessional and I would not recommend anyone do business at this dealership if you expect customer service from the Management after the sale. I was made feel belittled and I felt that the management no longer cared for me as a customer, because they already made their sale. So again I would not recommend this dealership to my worst enemy do to lack of customer service after the sale, but if you MUST, and I mean you have NO other option, see Alex, he at least did what he could.

We were traveling through Palatka pulling a travel trailer and encountered some engine trouble. We went to Beck Chrysler and they took care of us quickly and with great personal attention. We cannot praise them enough! They are wonderful people!

The service advisor was friendly but overwhelmed. Our scheduled 10 AM simple Express oil change took until noon. When we were paying for the 4-pack oil change bundle we didnt recieve any information on how to redeem the other 3 oil changes. We did receive a complementary auto spa card but, no instructions on where it was or how to redeem it either. I understand it is a Saturday BUT this is when most people are using your service. More staff would be appreciated by the staff there and the customers.

Most amazing service and staff. Justin is awesome! Have taken my car here for service since I bought it.

A bunch of crooks in the service department

Tried to sale me a part I didnt need. Thats crooked mechanics. When I argued they checked again, then stated, your right its not broken.Oil change is 3 or more hours. Always a line of vehicles. Appointments dont mean thats when they start work on you car. You wait just like everyone else.

Tim Skinner treated us exceptionally well. Was very knowledgeable and super helpful. When we decide, he will be the guy we look for! Thank you Tim!

We were highly impressed with the communication between us, our service adviser, Bobby and the diesel mechanic that worked on our Mercedes Sprinter van. They were professional and fixed our vehicle with great skill. Cant say thank you enough for giving us confidence in our vehicle again. Kudos guys!

Sadly it was a terrible buying experience, saleman pressured and lied to me. I am sorry but will never recommend or have business with any Beck dealership after this.

Great dealership. No hassle, which is rare these days. The process was pleasant/smooth from start to finish. Debbie was super knowledgeable and answered all of our questions thoroughly.I highly recommend this dealership. Definitely a downhome feel that you dont typically get from a car dealership.

Make sure if you are looking into purchasing a vehicle to go through jake ! He is a wonderful salesmen! He will help find you a vehicle that is best for you and get the best deal for you!😊

So first.... The good. This dealership has a God among men named Mike. Hes an awesome salesman and regularly checks up on me and my jeep. When I had issues with my jeep, he threw me in a dodge ram rebel as a rental! Who does that?!?!? Mike does.... now, on to the bad. The service department has possibly the worst organizational standards I have ever seen, leading to my keys being lost, not once, but twice. Ultimately, but a car from Mike. Get it serviced elsewhere.

Love this place I went there to get my airbag fix and come out with a free tire! The staff are very nice I had my son with me and they take me to the kids play room very great place and told me exactly what was wrong with my car and told me they could help me pay for the parts and fix it never really meet a dealership that seem like they cared but this one does as soon as they saw my front tire ate up they gave me a free tire and told me somewhere to get it on for cheap!😊😊

Nice folks there that try to get you what you need.

My buying experience was above superior, so if you’re looking for an experienced and knowledgeable salesperson go see Jake Eckhoff.

Go buy a truck from Homer

Had an amazing experience! Ed did great helping us find what we wanted and what we could afford !! Definitely coming back when we’re ready for the next truck !! 😁😁😁😁

This is our 3rd time shopping for a vehicle at Beck. Our salesman was awesome!!! The financial department went beyond and above to help us, it was very impressive. We are very satisfied with their service and love the vehicle we purchased. We would deffinately recommend Beck for purchasing your next vehicle! Thank you Ed Osborn and Shane Mcbay

The sales people did a wonderful job with getting me into the truck I wanted and needed.

2 DODGE RAM TRUCKS WITHIN 2 WEEKS

Had the pleasure of meeting and doing business with the Beck Organization. Mark Kirby did and outstanding job from start to finish. He was clear and concise in every aspect. He met my familys wants and needs in the buying process. I would strongly recommend Mark Kirby and the entire Beck company. This is how the dealership experience should be. Five star and more experience!!!