I ordered a protective cover from this location over 2+ months ago. The salesman said he would call me as soon as it came in. I came in today to pay my bill and asked if it ever came in? They said it did not but they offered to see about ordering it again and I declined. Ive always had great customer service out of this location and any other location that I have visited... Just kind of disappointed this time π
Nice,clean store and knowledgeable,helpful staff.
In less than five minutes they had fixed my phone. Love them wonderful people there.
My last experience was okay.There was only 3 maybe 2 employees and the manager.Needed another charger.I was given one for my long wait, but it was not the correct charger for my phone.I like Cspire, that is why Im still with them. I wish they had the Samsung flip smartphone.But the store and staff are pretty good.
The service was good and very helpful. However, it was so cold inside it was miserable. I have arthritis and the cold actually hurt me.
To early to tell, had a problem with my bill. But was told that my month of may bill will be adjusted. Will have to wait and see.
Great place to go and get a phone. Very fast and friendly service. Staff is very knowledgeable and eager to help. Great customer service
Quick, easy fix to my connection issue!!
A lil slow at first, but the crew there was extremely awsome and the mgr who was training 2 new hires was the best woman I ever met that was so alive to me and very understanding. We need more people in the world like her. Awsome work guys have 5 stars. I earned it
Pascagoula was by far the best store Ive been to so far
The staff is always friendly and helpful. Their cell service as abysmal at best.
Customer service and support is always great π, and they are always able and willing to fix whatever I have done to my phone.
Good cell service for our area, and this store is the only one in town.
Blake was very helpful and friendly...
Fantastic spot.clean, friendly, and incredibly helpful. The Pascagoula store is the one to go to if you need in-store assistance.
I absolutely love this store. Everybody is very helpful and knowledgeable. You are in good hands here.
FYI- Donβt join this phone service!! To many feesAlso every rep you speak with will give you different story about there phone/watch plansCompany needs to be shutdown ! Ripping people OFF!!
So patient and helpfulWould not have my cell service with anyone else
Love C SPIRE. I got my Galaxy 4 in 2011 & they sold me the Otter box. My phone looks brand new still. Weve used C SPIRE sense the 90s. Never had any problems!!
I wish they had more phones to choose from but the service is very on point! I have no problem with dropped calls or no signal everywhere in the southern coastal area I travel through. I did have Verizon and they told me to try C-spire because they didnt cover the woods where I live. They were right! Verizon dont know about the country! C-spire they know what they doing!
Great company .
Lindzie was just amazing in the deals she found for me. Opened the door for me when I came in....with a great.big ole smile...and opened for me when I left. Loved my experience!!
Aerial very knowledgeable and friendly and friendly and very helpful. Manager as well.Great experience. Mobile at megrger. An airport suck and tillmans corner too. Never ever go back to them. Always will be pascagoula on denny they are super. ππ
Was a customer of cellular south for so many years, and went with a friend to at&t and found out what I was missing! Went to cspire to go over my plan and ask questions and felt i was bothering the employee, didnt seem to have any better options for a longtime LOYAL customer. So we switched a few months ago and have not looked back. Employees at this store had always treated me well, but I guess that could be because anytime I went to store I was buying something? Got email from cspire with offers to switch back last week, which prompted me to write this review. Smaller used to be better, but larger companies can offer so much more. Cellphones have become to vital these days, dont be left behind with inferior network.
Several employees more interested in stocking shelfs than helping customers. Shame on you Cspire.
It is like pulling teeth to get information from these people. Be prepared to ask them many questions in hope to stumble upon information that they should have just told you up front.
The service there was very quick and efficient as well as friendly!! eric dahm is very good at his job.
Very friendly and courteous staff.
Assistant manager in Jackson Mississippi was extremely helpfulB.milton
Ive been with C-spire (CellSouth) for 14 years at least, I feel they are one of the better carriers in the area. The store is nice, they offer good deals (mostly to new customers) and the employees are very knowledgeable on the merchandise. My complaint... I think theyre shady!! Multiple times I have been told this new plan would cost X amount a month and save me X amount, only to pay more each month. During one of those times, no two employees could give me the same reason when I questioned the discrepancy. Ultimately, I was told it was a new deal and they didnt have all the information when they signed me up. What should have saved me around $40 a month according to the employee ended up increasing my bill by $60 and they could not switch me back to my original plan because they no longer offered it. I was told Id receive 4gb a month free as a CU member. Im still waiting for that but theyve been checking into it for me off and on. This is my favorite.... I have a password on my account but they allowed someone to make changes and upgrade to a new phone. I went into the store only to be told they couldnt change the plan (that affected all phones on the account) back because the old was 3G and the new was 4G (LG4?) and they didnt have a plan with both, blah blah blah. But this was after the same guy that made those changes earlier, asked me for the password on the account!! Then a female employee told me I could just suspend the line for $20 a month.Bottom line, they have good coverage and good prices on the plans they offer but you will most likely be lied to. In my opinion C-spire is not about making their mistakes right or they do as little as possible to correct them.
A good phone service place
Love the home phone
Employees always knowledgeable and professional.
I had an incident with my phone and in order to get it replaced, I have to pay $200 which is a lot of money for a college student looking for a job. I also asked if I can cancel my plan but then they proceed to tell me I will have to pay $500 to get rid of my plan. This is a problem for me because I pay an extra $4.95 every bill which should COVER the broken phone. This is bad company and I do not suggest this company to anyone especially college students with no income.
No problem as I see
There are very few places in Jackson county that doesnt have reception with a C spire phone.
Awesome customer service! I always leave satisfied.
Very friendly and quick serice
Very nice people great customer service
Very helpful & knowledgeable staff
Great
Great experience with helpful staff
Gave me the runaround and the wait was 30 mins for help
I was sold a Galaxy J-3 and it wont pick up I went up to C spir and they said it was just a vice not doing what its supposed to so Im going straight talk Ive been with child ever since it was sell yourself in this is not good
Great customer service
Just was satisfied today.
Another big conglomerate overcharging people that need communication
More customers then staff to help. I left.
The most hatefulist people I ever saw
I took my phone in thinking something was wrong with the charging port but it was only glass stuck between the connector and he fixed it.
Good enough anymore
Friendly people I was happy with them but I did buy the worst phone ever
Got better deal
Roommate was paying there bill
Because they are friendly and fix my phone problem.
Wife needed a charger for her I phone
Well I am not happy, service was not good
Over priced but it works
Love this place
Love it
Very satisfied
Cspire is king....
Great people
Great service
Great service
Ok
Fair help
Friendly help
Tiffaney has been the best ππππ tyvm