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Metro by T-Mobile
75 Main St, Peabody, MA 01960, United States
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Metro by T-Mobile
Comments
Na
Review №1

They were all so helpful, knowledgeable & polite. Great service & great people.

Je
Review №2

Worst customer service I’ve ever had in my life.I was “helped” by a clueless girl called Rosa. I was switching to Metro and as a new customer Rosa wasn’t able to give me any details of what I was getting, what were my options and she made me feel very uncomfortable and doubtful if I really wanted to switch.She told me that “I HAD TO get an “add-on””for three months - in which was a lie (I used to work for metro back in the days and the reps makes us push sells, but it’s not necessary) I got home and downloaded my metro app and I took off the ads on she put because she pressured me to get it - I got a $5 credit back into my account for next month because I took it off.PLEASE PLEASE PLEASE know what you’re going to get before they put “hidden fees” of unnecessary things you don’t need.I DO NOT recommend her services and I will never go back to that store if I’m going to be seen by her. 👎👎👎👎👎👎👎👎👎👎👎

Lo
Review №3

I dont know the reps name. She fixed my phones issue 👍🤗. I couldnt get my supervisors texts. Sure Ive right away to re-set my network. WaLa - FIXED. Thank U SO SO MUCH ! 🌹

Tr
Review №4

My screen protector broke the girl was wonderful help me put it on and everything thank you

Ev
Review №5

Id recommend this place to anyone and everyone! Ana went above and beyond to help me out! Without her I would have been lost. Best customer service Ive had in a long time. I wish I started going to this Metro PCS location a long time ago!

S
Review №6

The best customer service ever she was great

Lu
Review №7

Put Spanish people who dont understand us.

Er
Review №8

The young really took care of my friend who I was with

li
Review №9

The girls there are really helpful and nice. Great customer service and friendly people.

Br
Review №10

I had been on Brazcom Peabody several times to pay my MetroPcs Bill and i was promptly attended by a always smiling attendant. They are fast and nice! I feel very well welcomed there. and I highly recommend them.

Ka
Review №11

Bought a phone from here. Didnt get a charger. Came in the next day and bumped around from sales person to sales person all day because the guy who sold me the phone wasnt there. Fricking really? Bought over $450 in merchandise and you cant honor a $15 dollar phone charger. Super impressed. Never coming back.

M
Review №12

Very patient with answering my questions! They always help me with troubleshooting problems with my phone! Great deals and pricing on phones and plans!

Ad
Review №13

Went to get the deal advertised on tv and the internet, only to be told they are an independent dealer and dont honor the advertisement. left without purchasing.

Li
Review №14

Good Customer Service and convenient location.

Yo
Review №15

Always friendly and fast without hurrying the person before me.

Ki
Review №16

My people

Information
5 Photos
16 Comments
4.1 Rating
  • Address:75 Main St, Peabody, MA 01960, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 978-854-5740
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:10AM–2PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:10AM–6PM
Health & safety
  • Mask required:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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