They were all so helpful, knowledgeable & polite. Great service & great people.
Worst customer service I’ve ever had in my life.I was “helped” by a clueless girl called Rosa. I was switching to Metro and as a new customer Rosa wasn’t able to give me any details of what I was getting, what were my options and she made me feel very uncomfortable and doubtful if I really wanted to switch.She told me that “I HAD TO get an “add-on””for three months - in which was a lie (I used to work for metro back in the days and the reps makes us push sells, but it’s not necessary) I got home and downloaded my metro app and I took off the ads on she put because she pressured me to get it - I got a $5 credit back into my account for next month because I took it off.PLEASE PLEASE PLEASE know what you’re going to get before they put “hidden fees” of unnecessary things you don’t need.I DO NOT recommend her services and I will never go back to that store if I’m going to be seen by her. 👎👎👎👎👎👎👎👎👎👎👎
I dont know the reps name. She fixed my phones issue 👍🤗. I couldnt get my supervisors texts. Sure Ive right away to re-set my network. WaLa - FIXED. Thank U SO SO MUCH ! 🌹
My screen protector broke the girl was wonderful help me put it on and everything thank you
Id recommend this place to anyone and everyone! Ana went above and beyond to help me out! Without her I would have been lost. Best customer service Ive had in a long time. I wish I started going to this Metro PCS location a long time ago!
The best customer service ever she was great
Put Spanish people who dont understand us.
The young really took care of my friend who I was with
The girls there are really helpful and nice. Great customer service and friendly people.
I had been on Brazcom Peabody several times to pay my MetroPcs Bill and i was promptly attended by a always smiling attendant. They are fast and nice! I feel very well welcomed there. and I highly recommend them.
Bought a phone from here. Didnt get a charger. Came in the next day and bumped around from sales person to sales person all day because the guy who sold me the phone wasnt there. Fricking really? Bought over $450 in merchandise and you cant honor a $15 dollar phone charger. Super impressed. Never coming back.
Very patient with answering my questions! They always help me with troubleshooting problems with my phone! Great deals and pricing on phones and plans!
Went to get the deal advertised on tv and the internet, only to be told they are an independent dealer and dont honor the advertisement. left without purchasing.
Good Customer Service and convenient location.
Always friendly and fast without hurrying the person before me.
My people