Came in because my tire pressure was low. I showed up at the end of the day. They brought it into the garage real quick. Found that I had a nail in the tire. They fixed it in about 15 minutes and didn’t even charge me for the repair. The manager knew I was a repeat customer and just fixed it for being a loyal customer. The manager was extremely friendly and personable. Excellent customer service.
Great experience every time! This place always goes the extra mile to make sure my car is back to me the same day. Professional and helpful service, which makes me dread car issues less!
Everyone was so friendly, and very professional. Jesse was the one to do my tires, he had them done in a good timely manner, and very politely answered all questions I had. I will definitely be coming back here for all oil changes and any tire services I need. I highly recommend this place!
Sean, Angela, and Cowboy got my oil changed quickly and were incredibly personable. Great people here at Mavis.
JJ was so professional. He was so kind greeting me first thing in the morning. Very knowledgeable and helpful. They called back in a timely manner and I was able to get my tire fixed with no worries or the trying to upcharge me.. What was even better, was I didnt have to pay a penny. Amazing experience as always.
Good place thanks Ms Angela. Very helpful.
The entire staff were so kind, knowledgeable and helpful. They evaluated my situation, called me with a fantastic plan and executed it very efficiently! I am so appreciative of their customer service and workmanship!!Debbi Brown
This location is awesome! I had a screw in my tire that needed repaired ASAP. I came in last minute before closing with two rowdy small toddlers and they took great care of me! And we’re super accommodating for this stressed-out mother of two 😀
Sent my boss here for a set of tires. Always good to have a trustworthy and friendly place to send folks to. Thanks for making me look good in front of my leadership!!
Had a nice guy not sure his name take good care of me while I was trying to get free air. Thankful he took time to help me because I didnt know what I was doing. I will go back to see them again in the future
When I called to get information on tires, I received an enthusiastic response to just ‘go check out their website and read the reviews’ on each tire. If I went to an ice cream store, yeah I know what the flavors taste like. When I call a tire shop, I need some help.
Fair prices, good staff, great service! Will return to Mavis!!!
Took good care of my moms car while she was in town. Was able to trust them to get her on the road safe.
On the morning of a business trip I found my tire very low. I filled it and drove to Mavis. Without an appointment or anything they immediately examined the tire, found the nail and had me back on the road. Great customer service!
Took my families cars there all the time and just wanted to give them a thumbs up since they asked
Courteous and professional staff. Would definitely recommend this location and will be returning
The best customer service. Never disappointed when I come here. They get everything done in a timely manner.
I received excellent service from a tech named Jesse. I recommend Mavis for all your service needs.
What an awesome crew here, from Angela in the front to all the guys in the back….thank you, thank you, thank you for your quick service!!!
Do not go here! These people conned me into getting a bunch of work done on my car that didn’t need to be done. My alignment is ruined and my brakes are squealing. I spent 429 dollars to have my vehicle coming out in worse shape. If you do go here, then you need to know what you need and don’t let them do anything else. They also attempted to con my father into new tires when he had just gotten some the day before. This business has terrible practices.
Great shop! The workers were fast and effective
The Crosstown Mavis Tires staff was friendly, but the service provided was lacking. Despite making an 8am appointment to get tires and an alignment for my wifes car, there was a lengthy wait while they finished cars from the day before. I was later told that her car needed additional work. I declined the extra service, and they brought me to look at the issues. It was the wrong car, and her brakes were fine.Once the tires and alignment were done, the disappointment began. The tires vibrated at highway speed, and eventually got worse. To make a long story short, the tires were out of balance. My wife tried to take the car back to the original location for a rebalance, but there was only one person working on the vehicles. She instead took it to a different location (near Publix on 54) and the tires were balanced properly, fixing the vibration issue.
Daughter home from college…really needed oil change. Got me right in and helped with my busy schedule. Appreciate the people working here. They are busting their butts with the limited staff they have. 👍🏻
The staff at this store were extremely professional. They were attentive, patient, and helpful with my service.
Great staff, knowledgeable and friendly. Thanks for the great work!
Great place! Very quick they were done in an hour💗
Went today am to get a tire fixed, was losing pressure and was served by Kurt. He took care of my problem and was out in no time.I will definitely recommend this store for all tire needs.Excellent service, super fast and VERY reasonable prices.
Good prices on tires and friendly customer service and the mechanics are honest. Had a great experience.
Rod was so wonderful to talk to!! This place is the best- i highly recommend it for anyone. I came here to get a nailed removed and they were so kind and quick about it. Honestly lovely place of business
Top notch guys and fast service. Will definitely be back for future needs. Will always recommend these guys. Thanks again, job well done
Very similar experience to some of the other reviews...brought truck in for an alignment, get the phone call that the tie rods (exterior) are bad and they cannot do the alignment without replacing the tie rods, so I give them that approval...then they call back and say they found an interior tie road that needs replaced as well, so I give them that approval...then they say there is an issue with the steering box but they can fix that as well...fast forward three days later (because they never call, so you have to chase them) and they tell me they cannot complete the gear box repairs because they do not have the proper tools, and can therefore not complete the alignment...in summation, went in for an alignment, ended up paying $300 for tie rods (they waived the labor) and my truck is now stuck in the driveway because it pulls all over the place...keep in mind, it operated just fine when I took it to them...I will say they do a great job when it comes to tires, but other than that, good luck!!!
I highly recommend Mavi’s tires & brakes! The service was quick & the staff was so friendly & helpful!
I stopped by to get my flat tire fixed & the manager named JJ had my new tire on in 30 min. Awesome service!
Barry great service would recommend to anyone
Awesome service. these people are here to help so please be patient.
Came two separate times, once for a coolant leak (which somehow ended up in a malfunctioning radiator fan) and then today for a flat front drivers side tire, paid for a pair of two brand new front tires, and they decided to relocate the old ones with less tread on the back to the front.I drive a front wheel drive vehicle.Then the “mechanic” proceeded to tell me how the traction comes from the rear of my car, acting like I don’t know anything about vehicles.Shady money grabber shop. Stay away.
I came in because I realized I had a screw in my tire shortly after getting my car, I went in and they checked it out and said they could patch it no problem and did it that same day, very helpful.
DISHONEST! I came in at 1:30 p.m. for brake pads. I was told it would take 1.5 hours per volume. They didnt get my car into a bay until near close (4:15). 30 minutes later the tech tells me they cant do it that day because the calipers are seized and they cant get them off. They wanted me to leave my car overnight and quoted $350-400 to get it right. I took my car home, found my tools, and changed my pads in 30 minutes using just hand tools. Only cost me $40! Calipers came off without a flaw - 2 bolts. Seems like the techs just didnt want to bother/call it a day, AND LIED which could have cost me, had I trusted them. Not to mention the time; I was told 1.5 hours. Why was my vehicle there 3.5 hours WITH no service?! DO NOT TRUST. I suspect the tech put other cars before mine, despite arrival time, for the sake of revenue. I could go anywhere for pads (and even do it myself), but I gave them the chance, and they jerked me around with scheduling, pricing, and necessary services. Photo is my caliper - off - at home - after 15 minutes in...
Awesome customer service! I needed my brakes fixed! And I was not able to fix it the day of and they gave me plenty of other options to get my car fixed! 100% awesome! My car is in awesome condition now! Thanks
Overall my experience working with this company has been good.....I look forward to learning more about what this company has to offer and more.
Everyone did great I got in and out with no problems
My name is Aquan Hadley and angela got to me as quick as possible at such a short notice i recommend everyone..!
Fast service!! Very professional!! Great Prices!!
Great Service!! Dropped my car off at night and it was fixed first thing in the morning! Thanks Mike and JJ!!
I was helped by a Mrs Angela Oneil and I just had to write a review, something that I never do but she was so awesome. She was courteous, expeditious and professional. Had me on my way in no time . Totally recommend this location and Definitely recommend Mrs Oneil.
Kurt really knows his stuff! Had a fantastic experience! Would def recommend visiting!
They fixed the brakes on my 400,000+ mile Mazda and it stops like new! Very clean and female friendly.
I had a very good experience.
Got a great price for a set of tires. Staff was very nice to me.
715 at night and atleast an hour from home, I was heading to my sister-in-laws before we heading out of f town in the morning. My tire light decided it was time to come on. I pulled over at a gas station to see if I needed air. And of course my luck, my tire guage broke. In a panic I started looking for tire shop near me. I was eventually led to the Mavis at Crosstown. And Im so glad this is where we ended up! All of the guys here were so helpful and kind. They got me in with in minutes of being there even though they were short staffed!!! Thank you all 3 of yall for being so kind and helpful when I was worried my husband, I and my dog were gonna be stuck. Thank you again so much!!!!
I was at Mavis tire there did a great job today and I would recommend to my friends to go to that and see mike and his staff
Great people and great work, will be coming back
Great customer service, great prices, and always give excellent work. See you again on my next service
Norman, store manager, was AMAZING! His customer service skills are off the charts! He was very knowledgeable about our van, and somehow sensed how nervous we were. He worked diligently to assist us while still working tirelessly to help other customers.His entire staff seemed energized, knowledgeable and enthusiastic! This has to be due to Normans leadership abilities. The work done here is efficient and economical.Mavis please note that you have garnered two new lifelong customers because of Norman and his staff!
The staff at this location go above and beyond. After failing to remove a golf cart tire from the rim, I took it to this location and Mike was able to remove the old tire and replace it on the rim with my new tire in less than 10 minutes!
This place was great! Better than most other places around here. Andrew was super kind and helpful and answered all the questions I had. Highly recommend coming here
Excellent experience this morning with the service people at Mavis Tire off of Crosstown Road. Highly recommend visiting there for your tire needs.
Outstanding service and great staff! I came in after my tire caught a nail and unfortunately it was too close to the sidewall to be repairable. The manager Andrew, was incredibly helpful and gave me no less than ten different quotes on tires while we found the best deals/offers. Kevin at the front desk was also a great help while we discussed my options. Really great team here! They got me back on the road in no time at the best price. When it comes to auto work, the sign of a good shop is “would I feel comfortable sending my mom here” and know that they’d take care of her car and be honest. The answer for Mavis ptc is “absolutely, I would.” Honest, knowledgeable, and a hard working team. Thank you Andrew!
Angela was terrific! Best in the industry!
Service was quick and great, Angela was fantastic!
Service was great!!!! Front desk workers was nice and very helpful to
Been there twice, in a pinch. They’ve gone out of their way to help and didn’t charge me. JJ was very kind both times.
Excellent service. I I my went I. For an oil change. I didn’t have to wait long. Customer service was too notch.
Great management, had prior problems but ever since new personnel and manager(Mike) took over customer service has been excellent. This is the best place in peachtree city to get fast work done
Always courteous no pushy sales very informative to let me know what is wrong or what my car might need or how long it can go 100 or some more miles without replacing it. When it’s critical they’re sure to let me know that I should not leave the store before this is done. Employees are always nice and concerned with myself and my needs!
Norman and Kevin are above and beyond in their customer service skills. I came into the shop lot and saw the parking lot packed with cars. Norman and Kevin told me they were booked till closing but they would get to me...they worked on my tire that was losing air well past their closing time and all the way through the afternoon were very upbeat and communicative.Very knowledgeable and professional leadership. Much appreciated nice people.
Awesome place of business. My experience here was great. Friendly staff. Very knowledgeable. Quality service. Will definitely be a repeat customer and bring my car here for all future maintenance needs.
All Mavis arent created equal, but I can say that this location has better customer service than others I have been to. Kurt went above and beyond in my experience.
Rod and Mike were very helpful! Thank you! Very good service.
I frequently visit this shop. Customer service is always kind and friendly. I recommend this shop for your automotive needs.
Earlier this week I called the store and talked to gentleman whom was very nice, can’t remember his name. He set me up an appointment for 2/14 at 9am with an estimated price total of $300 for rotors and brakes for my truck. A price I was willing to pay when I work 72 hrs a week and can’t make it anywhere during the week.I had arrangements to drop my truck off and then call me to come get it when they were done. Well about 12pm they call me and tell me drivers rear caliber is leaking and now the price has jumped to $850 !!! I mentioned how I was just quoted $300 and calibers can’t be that much more with core charge and stuff, plus store discount for them. I understand labor is valuable, but over $400 in labor for a 2 hr job???Rod tried to sell me a mavis credit card when I mentioned I wasn’t expecting that or can afford that today... then I just told him to put the tires on and me bring it home so I can do it myself.When I got there to pick my truck back up, there was a quart of break fluid beside my drivers side rear tire, no brakes at all, and it was dangerous to operate. When I dropped it off 8hrs ago it wasn’t like that and if the caliber was leaking it wasn’t that obvious! My boyfriend went in there and said something and all the lady could do was yell at him about not having a mask on and directed him to who I’m assuming was Rod. When my boyfriend said something to him all he could say was “it was like that when she brought it in”... IT WAS NOT. They made it dangerous to operate!!!!! Luckily we made it home going back roads and I’m currently replacing everything myself after buying all the parts needed + brake cleaner, fluid, grease for $440... still gotta return the cores and I’ll get $114 back. Then will be back at the price I was quoted originally PLUS new calibers on both sides....UPDATE: we replaced rotors, pads, and calibers and bled lines on both rear wheels in less than an hour and 1/2 for $360 by ourselves.. I dont know if they thought they could pull a fast one with me since I’m a girl, but obvious they didn’t know what kind of person I was... I just work too much to want to fool with it on my day off and ended up doing it anyways. And my truck is safe to drive to work now to
I would not come here based off of the conduct of Angela who works at the front desk. This is now the second time in two visits where Ive had problems with her. She should not be working at the front desk. She was rude and inefficient.
Erik, Andrew and the new guy Rod made my stay very welcoming. They make a great team and was very informative on what my car needed. I will be a repeat customer. Thanks Guys.
Friendly and accommodating. They do great work. A good local business im happy to support.
Came in to Mavis Tires & Brakes on 10/4/2020 and had some work done to my car. I dont know much about cars but seems my brakes was making noise. Mr. Rod assisted me and was very knowledgeable of the situation. Eric also answered some of my questions. I will come to these guys if I need more brake work or in need of tires. Thanks Guys :) Satisfied Customer!
Dont be scared away by the large hole in their overhang out front or large spiders walking around! Reese (I hope thats spelled correctly?) and Rod and the crew at Mavis took great care of me and my car. Reese went above and beyond to troubleshoot and explain what was going on. They were able to get the car right in, which was great bc I was a walk in. The staff is friendly and knowledgeable. Theyre great to address concerns and make sure I feel things are done right. Glad theyre just down the street from us.
They were great.
I first took my vehicle in on Dec. 8th 2020, because my wrench light was on, once I dropped it off for a maintenance oil change, I received a call stating I would need new tires because the sidewalls on the inside of my tires were worn. I left my car overnight and retrieved it the next day, I left not realizing at first the wrench light was still on, so I called and and told the manager. He was nice enough to tell me to bring it back and theyd be happy to clear the code for me. As I am on my way back, my tire pressure lights came on. Once I get there they come out and try to reset the codes, my car is a newer model car, so after ten to fifteen minutes of trying to figure out how to reset the codes, I youtubed how to do it myself. I literally walked both employees through the process. After finally getting them reset, I begin to head home, as I am leaving once again, I realize my sticker that states when I should get an oil change has not been replaced. Again I call, and this time the young man apologizes and tell me to bring it back and my next oil change is free. After everything is said and done, the next morning I leave for work and notice oil on my garage floor. I take it back to Mavis for them to tell me the oil drain plug was not properly screwed in. I am writing this review, not be belligerent, as I know people make mistakes, but I do want on record in case I have further issues with my drain plug. And also, maybe to have better quality control for future customers.
Went by to have them check tire pressure I was in a rush and they were able to get me in and out.
I was so happy this week when I spoke to Andrew. I was so worried about my tires because I got a flat tire on my way to work. Andrew put my mind at ease and got me back on the road in no time. I used to go to a place in Fayetteville, but now I will be visiting this location. Thank you again.
I had two tires that kept needing air. I went to see these guys and they fixed me right up. Very friendly, and I appreciated that they didn’t try to sell me new tires after I made it clear I just wanted to repair them if it was possible. Will recommend to my friends and family!!
Customer service was great. Everyone was very nice and was in and out in no time.
Check out this Mavis as they have updated their Management staff and do a great job at making sure your service needs are met!
Erik, Andrew and the new guy Rod makes an excellent team. They made me feel very welcomed and was very knowledgeable. The service was great. thank you guys.
Able to schedule in advance and service performed as needed. Friendly, helpful staff.
Always efficient and timely service, love coming here
Great quick service!
Mike is awesome I will always take my vehicle to Mavis as long as Mike is there! Thanks for excellent service everytime!
I visited this Mavis Tire today and I was so happy to see another woman at the counter. Amanda was the most professional young woman that I have ever seen working at a tire shop. No more Firestone for me. She was the biscuits and the jam!
Matt & Rod took care if me and did a great job taking care of my wifes vehicle.
Cale was awesome!!!! Great customer service. Thank you!
After having Pep Boys service my cars for years, I decided to give Mavis my business. The techs are knowledgeable and the manager Amanda was great. She went above and beyond one late afternoon before closing and made it happen. You dont get great customer service like that anymore. Salute.
Rod was very patient and knowledgeable, and took the time to educate me on what issues my car was having, I will continue to come to this location you guys are awesome.
Great and reliable service. The techs are well informed and explain services in an understandable manner. I’ve never had to return any of my vehicles after receiving services. I’m always informed about how much time is left on servicing my vehicle which, is very convenient. The store manager is very friendly and makes you feel comfortable. Also, very clean location compared to others.
The team at the Peachtree City Mavis is stellar. The manager, after calling him that I was stranded over 4 hours by roadside assistance nearby with a busted tire, came to my aid. He put on my spare, loaded my dirty busted tire in his truck and escorted me to the shop. I expected to have to wait until the following business day for my tire to be fixed, but he squeezed me in because he knew I was having a rough day. Not only was he and the team exceptional, I was floored that my tire was only about $100. I will absolutely be giving Mavis mine and my family’s business from here on out. They are amazing!
Matt at the 260 Crosstown location is great! They repaired my tire same-day.
I stopped here after I realized my tire was almost flat when I was leaving work, right around the corner. These gentlemen are so kind, Norman swapped my tire with the spare in less than 5 min and wouldnt accept a payment for the service. Great bunch of men, Ill happily go back.
Visited for the first time last week. The crew changed my oil and alerted me to some maintenance items Id Ioverlooked.