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Jiffy Lube
17311 Pines Blvd, Pembroke Pines, FL 33029, United States
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Jiffy Lube
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MI
Review №1

I went to this location today to change my oil and these guys were awesome! They told me I didn’t really need an oil change and checked for the rest of the fluids of my car. They gave me guidance and went above and beyond. Awesome customer service! Thank you Andy, Miles and Kevin for a great service!! Will definitely come back when is my time to change the oil.

sa
Review №2

Service was so good. The gentleman with the name tag Legend was so nice and friendly. He gave me hope that good customer service is not dead. I definitely will be coming back. The rest of the crew was very nice as well.

Di
Review №3

I have been coming to this Jiffy Lube for the past 20 years. They are always excellent. Today I met with Mauderith the manager and her team. Daniel, Nikki, Anthony, Myles, Andy were all very attentive and checked my van thoroughly. They did a great job and gave me an extra discount.Please wear your masks & stay safe!

Sk
Review №4

Just amazing service. I’m a young girl and went in just for a simple oil change and they respected that, and were so helpful when it came to teaching me a thing or two about my car. Adam and Jasmine were so wonderful and kind. I seriously recommend going here the service was outstanding and the prices were good. I was in and out in 20 minutes tops.

De
Review №5

The employees were extremely helpful and funny. It made it a pleasant visit. They advised me what I did last time and went over a few other options, but not pushy. They were quick and the price of the oil change, which is all that I did this time around was a fair price.

Ed
Review №6

Oil change was quick. Employees are very good/professional. Took time to explain types of oil used, recommended / answer questions.

Ch
Review №7

I just went for a simple oil change and my battery died while I was in the stall. The manager tried to jump start me but the battery started smoking. They did not have one in stock so I went next door and picked one up at an auto parts store. The jiffy lube manager spent 30 minutes switching it out and refused to take any extra payment. Amazing job Jiffy Lube!!

Yv
Review №8

Provided excellent care and suggestions to my vehicle.

Da
Review №9

Great service and friendly staff. The technician that checked me out and continued to update me as they were working on my front brakes and rotors was Kevin, and he was phenomenal and super friendly.

So
Review №10

Nikki was amazing she went out in the rain to get a missing part for me. She was super sweet and the service was quick and professional. 💯 would go again

Ef
Review №11

These guys were great and even stayed open a bit later as I was running late to get there. My thanks to Andy, Nikki and Mohammed for a job well done on my 2012 Jaguar XJ oil change!!! A new but future return customer…

Sa
Review №12

This was my first time to Jiffy Lube in Pines snd it won’t be my last! I called to see how long of a wait, they said 15 minutes. I drive up, was politely guided to the back entrance. They were all very polite and professional and they started on my car immediately. They offered many options besides oil change, which I declined. They finished my car, I paid, again, all staff were extremely polite and professional. One of the best oil change I’ve ever had!! Highly recommend and will return.

lo
Review №13

Very good workers nice and neat to care my whole car I would definitely recommend them

Ry
Review №14

Horrible experience, DO NOT go to this Jiffy Lube. I came in for a simple Oil Change. I left with a screeching engine sounding like something out of a Horror Movie. When I tell the manager “Nick” about it, he proceeds to try n persuade me how I’m wrong and his employees did absolutely nothing wrong (Even though the employee I gave my car too agreed that the car was not making any noise when I dropped it off) then to be berated by a female employee that was walking around with sandals on and no mask, save yourself the trouble, drive you car off a cliff and collect the insurance, you’ll have a better job doing that then coming to this Jiffy Lube.

Ne
Review №15

The manger is awesome she clean the headlights very good.She makes them look Brand-new fresh out the box dont buy new headlights I recommend you go to her and she will get you right.The employees her are the best everybody including the women helps out to get the job done.She has a dream team.

Ch
Review №16

Courteous staff. Quick and easy oil change.The option to stay in your vehicle is an added value.

ke
Review №17

Definitely nxt a gxxd 1 they r lazy. They bruzhed me xff. Had me waiting 4 4 ever

Ke
Review №18

Staff was friendly, helpful, efficient and competent. Strongly recommend this location.

Sa
Review №19

My experience was great👍! Everyone knew what they was doing, service was fast,and friendly. They even Roled out the red carpet for me😊 and vacuum out my car. Pricing was reasonable but they would work with You about the price...Shout to the store manger and worker Eric my car thank yall👏👏

Jo
Review №20

This was my first time at a Jiffy Lube and it was the best experience ever! This west Pines location is also great! There was just 1 car ahead of me and during the oil change i didnt even have to exit my car. The guys didnt hustle me for unwanted service like dealerships tend to do and they were fast, down to earth and efficient! In dealerships you have to drop off car and wait HOURS to get it back! These guys did a synthetic oil change, changed filter all in like 15 minutes and i didnt even have to get out of the car! That alone is priceless regardless of what they charge! Im never going to dealership again for service, these guys have my unlimited future car service visits from now on thank you!

Om
Review №21

Outrageous prices. Please check prices b4 you get serviced. There excuse was that prices have gone up dramatically but that was false...salesmen are there to sell... lies like hell to get the sale

He
Review №22

Not worst the money paid only 1 guy know about work in this locationsOil flush from the top Im hope they all old oil from the car has take outNo air compressor to correct the air in you tire if you dnot ask you will left wehit not reset of oil services the only guy the know even see they dnot put the sticker for my next servicesUfff 140.00 dollar in the garbage m

Sh
Review №23

This is the second time I have been to this location for oil changes. It is always a pleasure to come in. Most times things like this can be tedious but the technician Rafael helped me and was thorough and kind. You could see his smile even though his mask was on. He has a great spirit and really friendly demeanor. Jiffy needs to duplicate him everywhere. The other gentlemen there were also nice and respectful. I will always come to this specific location.He was honest and broke down information for me so I could pay attention to anything that my car needed.🗣🗣Give Rafael a raise 💯Until next time guys...

Ca
Review №24

Very professional and honest employees. Highly recommended

Al
Review №25

Great location and management team. Will come back!

Ma
Review №26

The manager and staff are great people. They do great work and will help you get out quickly. I recommend them. I was in the neighborhood since I live in Kendall needed the oil change and the guys at the shop were awesome. Thank you

Be
Review №27

Fast, efficient and reasonably priced.

Ni
Review №28

This facility offers the best customer service I have experienced. They are always so patient with me and my son who has a zillion questions. I wont go anywhere else for my car services! Exceptional & with social distancing, you get to stay in your car while they do the oil change! Great teaching experience for littles while they stay in the car and watch. My sons day was made today (he is 6y/o).

ad
Review №29

Very professional and the wait time is minimal. I went last week and all the guys working that day treated me with respect and honesty. They are all very nice. I will definitely comeback for the oil change.

Br
Review №30

Went for a brake fluid exchange and fuel system service. Friendly, punctual and professional staff. The staff brought to my attention that the cabin air filter needed replaced and I had no idea until they notified me. However this is a piece you can buy and easily replace yourself for 10 dollars but they wanted 50. They also told me my rear brakes were close to needing replaced but not an emergency. Always listen to their diagnostics, they wont make any unnecessary recommendations - but you may be able to perform simple maintenance yourself for much cheaper (i.e. replacing air filters).

Al
Review №31

Went on a late Friday morning, received quick, professional service for a oil change! I was in and out. Would definitely return to this location:)

Ma
Review №32

EXCELLENT service by Andy. Quick and thorough. Literally sat in the car as be serviced my car.Explained all the details of the warranty. Will return again for service.👍🏾

Ki
Review №33

Honest and great service. Went in there with a huge worry about my brakes and left without a doubt that I was getting take care of. Great people and make you feel welcomed!

Ch
Review №34

Great customer service. Everyone so nice and helps me out every time i come . Andre and Ralph are the best always going out of there way to help me Everytime I come in this is a great place to go to

Ve
Review №35

I had a tire emergency and pulled into the parking lot of Jiffy Lube. I was immediately greeted by the manager Rafael. He asked me what was wrong. After I explained my situation, he immediately got to work and fixed my tires. The kindness, professionalism, and speed of his help was amazing. I am very thankful and grateful for your help Rafael. You are truly amazing. We need more people like you in this world.

Lu
Review №36

Kevin and his team were courteous, encouraging, respectful, helpful, and did everything they could to bring a smile to my face while taking care of my car. I always return here because they truly care and understand how pricey car service can be.

pa
Review №37

Very good and efficient, very nice and professional workers

Vi
Review №38

The staff at Jiffy Lube always look out for my family. Great customer service. Thank you to Trayvon and Miles for your assistance with my car on Sunday!

Ki
Review №39

Open for business, very friendly and professional employees. Courteous services like fluid top off and computer analysis. Oil change can be pricy but its definitely worth the buck. Your car will give you more miles and less stress. Drive up service is available. I was in and out in minutes. Results are, a job well done.

We
Review №40

Knowledgeable & trust-worthy service associates.

Ca
Review №41

I REFUSE to go back to this Jiffy Lube...maybe any Jiffy Lube really. They didnt do what they were suppose to properly and overcharged me for not doing a good job. Who has money to throw away from them to not do a good job really? Ill go somewhere else and spend my money to get the problems fixed. Im not spending anymore money to fix a problem they causwd for them to cause another problem. They didnt even try to fix it. They tired to fix something else that had NOTHING to do with what was going on

Ri
Review №42

This is to thank your Sunday workers. They are highly friendly, enthusiastic, and respectful. They make a great team. I will undoubtedly recommend them to my family and friends.

Fo
Review №43

Super friendly staff, great service, and very quick

Au
Review №44

Its unfortunate been coming here for 10 years and will never go back and warn others not to take your car here for an oil change. The entire panel on the bottom of the car fell off on the highway almost got into an accident. It was only 271 miles since the oil change and took the car to the dealer. They immediately identified it was due to the technicians at Jiffy Lube that didnt screw it on correctly. The man from Corporate on site tried to make it seem it was somehow my fault. The Assistant Manager was more professional and empathetic then the guy from Corporate. DO NOT TAKE YOUR CAR HERE pay the little extra it could save your life.

Do
Review №45

Andre and the crew were friendly welcoming and quick or should I say jiffy. For safety reasons I stayed in the car the whole time. I think it should be policy especially for an oil change. Thank you to all

Ro
Review №46

The employee who performed the oil change was exceptional...his name is TreyThe guy who greeted me and took payment was not friendly or customer focused at all. Its about the overall experience so for that Ill need to give Jiffy Lube a 3.Thanks Trey!!

ce
Review №47

These Guys have great customer skills. Andre (manager) runs a great staff with great service. Way to go!

Sa
Review №48

My mom and I went to get oil chnages and the manager was very nice and he took great care of us. I dropped off my car and we went to the grocery store and returned to get my car. When we came back he said that my car needed 5.8 liters of oil and we usually charge for more but since we didnt talk about it before you left I took that off. My mom and I had a coupon for 15 dollars off and he used his coupon for 20 dollars off! He said if I need any fluids before the 9,000 miles it is free! Very kind man. We will definitely return to Jiffy on Pines Blvd.

K.
Review №49

I just want to thank all of the staff at this Jiffy Lube, especially Andre for exceeding my expectation and providing EXCELLENT customer service! The staff here is very knowledgeable, does amazing work and very hospitable being that it was storming when I arrived. The staff had on mask and also made sure they followed all of Covid-19 rules and regulations. I appreciate all of you, being that I take care of my grandfather and a child who has special needs, so reliable transportation is essential. Thank you!

Al
Review №50

Fastest, safest and best service center in the area. You can get in and out within 15-20 minutes max!

al
Review №51

I wanna post 0 stars, due the fact that one of the employees tried to up-charge me on a oil change. 97 dollars for synthetic!? Then had the nerve to say he gonna hook me up and don’t worry. Will not be receiving my business ever again.

Jo
Review №52

This Jiffy Lube on Pines Blvd was ABSOLUTELY AMAZING!!! I have NEVER had such a brilliant experience when having my car get an oil change! Andre C., Rafael D., and Trayvon were unbelievably efficient, professional, courteous, personable, and proficient at their job! They all interacted like a well-oiled machine, taking care of not only my car, but the others as well, as though we were some type of Hollywood stars! I was in and out in a matter of minutes, and THAT was AFTER they changed the oil, checked the fluid levels, checked the wipers, filled the tires with air, and educated me on what kind of oil filter cap I may need in the future! I have never been so thoroughly impressed by an establishment like I was with these fine, young men! Hats off to Jiffy Lube for employing such excellence! Can’t wait to take my other cars there as well!

Ar
Review №53

Great service, great staff and the manager, Rafael, was very kind and took care of my vehicle very well.

Ti
Review №54

Quick and professional Service I would highly recommend this location

Sa
Review №55

I love the guys at this jiffy lube they are very nice and very knowledgeable. I went to Firestone BJs and shell to find out what was wrong with my car, they charged me for fixing the problem and never fixed it. The guys at jiffy lube was able to find what the problem was after a test drive and fixed my problem at a reasonable price and didnt try to overcharge me. I will wholeheartedly recommend them to all my friends and family and they are now my new auto service stop.

St
Review №56

I went for a tire rotation today and Rafael provided excellent customer service. Quick, efficient, and appreciative of my business. I will continue returning time and time again! Thank you Rafael and team for your great work!

Ti
Review №57

Excellent service & valuable price.

So
Review №58

Service was super fast, friendly, and efficient! Staff was very nice and knowledgeable, Andre explained different prices and options, and told me what my car needed. I got everything that I needed done, and at a good value. Thanks again guys!

Ja
Review №59

I have been to this location several times in the past. Today I brought my husbands car in to get an oil change and the whole staff was super attentive and one of them even remembered seeing me the previous time when I brought my car in.Being a Manager in a retail store I am very big on customer service and the level of help they provided was perfect. Will definitely be coming back again.

Mr
Review №60

Brought my GMC truck in for service to this location and was a bit concerned at 1st when they explained that my engine head had to be taken apart to replace injector and sensors. The mechanic went above and beyond getting my truck repaired after other places have failed to fix these issues. 2 thumbs up to him. We need more mechanics like him who takes pride in their profession. As the the rest of the staff including the manager there. They all ganged up with nothing but confidence and I can see that this is a serious crew that understands teamwork.My truck now rides like the day I brought her home from the dealership.Thanks for putting in the time.....Im feeling the result..!!!!!!

Bo
Review №61

I would say they have adapted well to COVID, they ask you to stay in the car and they finish quicker than they did before the pandemic. But price has risen significantly.

Ev
Review №62

These guys at this location were awesome gave me great service. Even though it was more then just maintenance these guys gave me a safe exit great place and everyone had mask. Place to go

Jo
Review №63

Great place for our Family’s vehicle oil change and tire rotation. Andre was honest and Outstanding!! He recommended the best services for our vehicle. Andre and his team did a great Job! Thank you very much Andre! We will definitely be back for our next services thanks to Andre!!

Ka
Review №64

The service was above and beyond professional and fast service, especially Trayvon, was very friendly, nice, knowledgeable and professional, he made my visit easy fast and comfortable . I do appreciate the service and the team .Thank you

Ra
Review №65

Great service. Great Team. They treated me as family and helped me in an emergency with my brakes. Jiffy Lube went out of their way to mitigate the situation. I like that and they have earned my loyalty as a customer. Good job.

Jo
Review №66

Very friendly and professional staff, well versed in communicating services rendered on the vehicle. Had a clean waiting area with coffee while the work was performed efficiently. took the time to explain all of the work that was done. And they even gave us Red Carpet service! Will come back. Highly recommended.

sa
Review №67

I was VERY Impressed from the Moment I parked, the Guy who helped me was very Professional. Was Greeted by every one, Service was Quick, and very affordable. This is my NEW PLACE for Oil Changes

Jo
Review №68

I had a great experience. The young men of the Pembroke Pines location where phenomenal. Super helpful. Super efficient. And super knowledgeable. I’d 100% return for my oil changes moving forward.

Lu
Review №69

I had a great experience during my oil change. Unfortunately forgot to get the name of the attendant that helped me, but he was a young guy that was very nice and helpful to myself and my girlfriend. Offered us coffee and sat us down. Was a quick experience, not even half an hour and he helped me out with the price. I recommend this jiffy lube to all those looking for a quick oil change. Thanks!

St
Review №70

Very nice staff. Explained what need replacing. Gave estimate. Excepted coupon for oil change from my cell phone. Very convenient.

Ti
Review №71

I ask for oil change and thry put the wrong oil. Very upset never using them again. Becarful they dont cheat you. Very unprofessional.

Ta
Review №72

First time at this location. The staff was very courteous and professional. Was in and out quickly. What impressed me the most was I did not hear any upselling to the other customers or myself. It was nice to get just the oil change I asked for and be told several other things need to be fixed. Will definitely return and recommend.

va
Review №73

Today really changed my opinion on Jiffy Lube which was horrible my experience before today made me not come back for years but THIS TIME!!! not only was I, A WOMAN treated with respect and consideration they went above and beyond to help me even if I declined the extra offers! I truly appreciate the team there and I am lucky my car and I experienced this quick and effective maintenance! An honest 5 stars ! Well done !

La
Review №74

Always consistent satisfaction and I don’t feel like I’m getting overcharged.

Lo
Review №75

AWESOME Experience!! World Class Service!! Because of the Friendly, Fast, and Efficient service provided by Andre, Tryvon, Michael, Myles, and Deven early yesterday a.m., I highly recommend EVERYONE to take your vehicles to THIS Jiffy Lube for service!! Expect nothing less than The BEST!! Great job guys😄👍🙏🙏

En
Review №76

Amazing service!!! After a previous negative experience the store manager on Saturday went above and beyond to make me feel like a VIP. The high level of service provided, excellent quality repairs and friendly treatment, was impressive.The store manager personally attended to all my questions and showed why he is a true professional. I recommend this jiffy lube to everyone and the store manager for a promotion.

Na
Review №77

Great customer service by Trey! Friendly, welcoming, and professional.

Jo
Review №78

Great place, fast and nice guys.

De
Review №79

Contactless oil change. Speedy, friendly service!

Mi
Review №80

This jiffy lube is by far the best I have ever been to! The team is amazing, they take care of you fast, price is great, service is awesome! Highly recommend, they go above and beyond to make your experience great. Look for Rafael!

Ro
Review №81

The customer service is excellent. Quick service. Absolutely perfect.

Ca
Review №82

I went there today for an oil change and got to experience a 5 star service. The manager and the staff did a great job of providing good customer service. They are all polite and courteous. This is a great place to get a fast oil change.

Pa
Review №83

Ralph was amazing, he is extremely knowledgeable and professional. The best customer service you can get hands down!

Wi
Review №84

Great service and attention to detail, I was in and out in 25 minutes

De
Review №85

Ultimate satisfying experience. The manager at this location goes above and beyond---something extremely rare in 2020. Highly recommended.!!

Ma
Review №86

Great team, great service. Fast and knowledgeable.

Br
Review №87

Extremely fast. Very friendly. First time at this location and was very impressed.

Ad
Review №88

Theyre always very friendly, have great prices. Service is fast and good!

Bl
Review №89

They are the flipping best!!!! They are super friendly and helpful!!! They fixed a rattling at the bottom of my car and didn’t charge me because it was something so simple!! Definitely worth it

gi
Review №90

Quick professional service!!

Cr
Review №91

Service was quick and exceptional.Manager was great to help me with best available coupon when I couldnt find it on the net.They were a blessing in time saving compared to their local competitors!I will continue to use their services.

Am
Review №92

Jiffy lube was awesome from start to finish. I needed an oil change. I forgot my coupon and they applied it anyways. Not only that they vacuumed out my car for me and even put air in one of my tires that was a bit flat. The team was kind and not to mention very quick. We were in and out in 15 minutes! Highly recommend, great service!

Da
Review №93

So kind and professional.

Na
Review №94

I really appreciated my experience with Andres who had a wonderful bed side manner, as well as, the other Andres who I spoke to via phone and who clearly explained the condition of my SUV. Both Andres were very polite, knowledgeable and understood my immediate concerns. My most recent experience at this Pines location was Excellent (17311 Pines Blvd, Pembroke Pines, FL 33029). I had previously tried another Jiffy Lube and was completely unsatisifed with their service, vowed not to return, experienced a severe lack of care & customer service on my previous visit (8329 Pines Blvd, Pembroke Pines, FL 33024 location). Im glad that I made the change of location (17311 Pines Blvd) and was met with the excellent service provided by Andres #1 and Andres #2.

Ca
Review №95

Excellent service hardly any line no wait, the team was absolutely fantastic very quick and installed new wiper blades changed all my filters and of course red carpet treatment was a nice touch at the end! I’ll be back in three months! Congratulate your team they are excellent!

Wa
Review №96

Was really fast in car service was even better in and out in literally 10 mins

Ro
Review №97

I never write reviews but these group of guys today were amazing. Very helpful. Went above an beyond for my vehicle. I mean i never thought this service would be offered at jiffy lune but i was wrong. They ever put a hilarious red carpet at my door of my vehicle. Cool group. Hope they get rewarded for today!!!

Cl
Review №98

Ralf and Andres provided amazing service along with the rest of the team working on 8/21/2019. Everyone was working hard, they were nice and it was quick! Highly recommend this location!

Jo
Review №99

Fast, efficient and friendlyThey take social distancing seriously and also made some changes to accommodate the current covid 19 situation. Also have discounts for frontline workers.

Be
Review №100

These guys do a great job! Quick and efficient service!

Information
26 Photos
100 Comments
4.4 Rating
  • Address:17311 Pines Blvd, Pembroke Pines, FL 33029, United States
  • Site:https://jiffylubespecials.com/locations/florida/17311-pines-blvd-pembroke-pines-33029
  • Phone:+1 954-438-2622
Categories
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–6PM
  • Saturday:9AM–4PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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