Incredible service! Professional location, with clean and climate controlled spaces. We can’t tell you how easy it was to get the storage space at a very reasonable price. Keep up the great work. Trina was the best!!!
Trina was extremely helpful and knowledgeable about the units and location and pricing. She was really kind and gave us all the information needed to make the best decision for our needs. She was great!! The location was very clean and organized.
Martha has been very professional when I visit. I have had no issues here. I love the security and that I have access after hours.
Thank you Martha for your welcoming today and your kindness during my moving today your professionalism and work ethics are above and beyond.I appreciated.
Martha just one word Oustanding employee
This property is immaculately well kept, and the staff (Trina) was professional, knowledgeable, personable and patient. She has been most helpful in circumnavigating a difficult period, by contributing the comfort of knowing that our possessions will be well kept. I highly recommend this facility, its location is optimal, right of I-75 North and Sheridan East. Easy access to your units. Clean. Safe. And in a low traffic area. Im well pleased with my decision to use THIS public storage facility.
Martha the best manager in Pubic Storage thank you Martha for your hospitality and work ethics
We were renting 293 the place was always clean. I also want to add that your employee Trina is a very professional customer service she has always treated us with respect and we would recommend your location because of employees like her.
I went to rent a unit got to meet Marthashe was very helpful answer all my questions .I didn’t rent the unit but her service was very good .
I was having one of the worst days of my life, but with the help of Trina (On-site Manager) I was able to setup my storage unit online. I had to call Trina a few times to figure out the form...each time she made me laugh and feel a little better, even though this day was pulling me down.Thank you Trina, you gave me back a little hope and a lot of help.6/13/21Just a quick update, the day I went with movers Trina was off...but Martha was there and helped me out tremendously! And then again today, Sunday, Trina helped me with a serious problem...I dont share this a lot, but Im disabled, with serious damage to spin and knees....making it torture to get around a lot. So with Trinas help I was able to rest today while she helped me with something that was my problem to deal with.... I highly recommend this site, but moreover these two ladies! If I had them backing me up on the road Id be safe always!
Bright and clean store Martha the best Manager
Trina was super helpful and attentive to all my questions and concerns, Great customer service all around. The location is also super clean and well-maintained.
Trina was extremely helpful and very informative. She did a phenomenal job with assisting me with selecting the best unit space to hold all of my furniture. Come and see Trina the best at The Public Storage of I75 and Sheridan.
Great atmosphere, met with trina in whom was working checking on our units, while we were organizing moms storage. very professional Military courtesy didnt know should i thank her or salute. but I definitely recommend the I75 and sheridan location. The peace of mind is worth it.
Don’t use Public Storage AT ALL!!! I’ve been using them for only 4 months and they’ve been having system’s issues and every month instead changing the CC on file, they say it was decline and charge you a $75 late fee. This is happening with SEVERAL CUSTOMERS. Last month they gave me couple late fees back and told me the system was going to be fixed, but this month the same thing happened and they charged me for 2 late fees. You can leave as many messages you want to the manager but he won’t call you. They is no one that can help you but a chat system. This is a Scam, run from this company.
We looked at (3) different Public Storages and this one by far was not only the cleanest but Trina was a COMPLETE pleasure. Knowledgeable, kind, and explained everything perfectly. You won’t go wrong here.
Great management from Martha very professional and knowledgeable managerExcellent employee
I love that this location is always well kept and clean. Along with lovely service from their staff, Cleeff. It really put my mind at ease knowing my belongings are in good hands. Best storage facility yet !
Trina was awesome! She helped me secure an additional unit to accommodate all my stuff!!!
Romelyne was very wonderful employee, she helped me a lot, and the environment was very friendly. Whoever is in charge of her, needs to get her the reward that she deserve. She helped me so much, with the customer service. I was very surprised and I wanted to show my gratitude with my 5 star review.
Trina was so helpful and kind. She’s provides great customer service!
Just the thought of moving and choosing the the right place to store your things is stressful. Cleeff was so helpful and made sure I got the perfect sized unit with no problem. At the end it wasnt nearly as bad a headache as I thought itd be. Not to mention the units are climate controlled always kept clean.
Martha great customer service
I was satisfied with Trina’s services👌🏾. Very professional and a clean establishment.
I have to say hands down this is one of the best location, we have visited, met Trina who greeted us, was very courteous an respectful, did not have any issues on taking us to see the unit size, her recomendation made our decission and move in easy.We planned to only stay for 2 months but we are now 4months in. Unit price is a little on the expensive side but we were more at ease of mind with the great customer care that we recieved the cleaniness of the Facility and the ease of access from I75 to go along with this app that reminds me of our garage opener. Try it out for self tell Mrs Trina the guy that had to use the restroom 10 times sent you. 😉
Mrs. Trina was superb and very professional she guided me through the process smooth and quickly and explain everything very good need more people like her all over. Location number 25976
Excellent service received from Manager Martha her courtesy and respect and caring in this hardship that im going thru in my life is really appreciated.Thank you so much.
Trina was the best..helped me get the right size unit!!
I visit this place and Martha gave me an excellent customer service getting all the help I needed to rent my storage unit and made my moved super easy and fast.
If ever you come to this location make sure you get with good Sir Cleeff. He is friendly, attentive to your needs and will insure you always have a smooth visit.
This Storage facility was awful. I had made a reservation ahead of time for a particular unit on the ground floor. I waited 40 minutes for martha to finish with a couple but it seemed more of a social situation. When I went in to complete my transaction I was told that the unit I had reserved was no longer available. What a waste of time. Horrendous customer service. Definitely do not recommend this. Especially since I would be be renting a $350 for 6 months. Waste.
Amazing customer service and super friendly staff. The storage facilities are clean and smell great. I’ve tried out other storage companies/locations and this is by far the best one. Highly recommend.
Martha was a pleasure to work with and helped us to secure the perfect unit in a great location at the right cost! We highly recommend that you stop by and speak with Martha for all of your storage needs!!
I will definitely recommend this location. I receive great customer service from Mr. Cleeff every visit, he is always very helpful, kind and informative.
The place is always nice and clean whenever I come by.
I love this place. Saras customer service is the best! She is always willing to go above and beyond to help. I have had nothing but great experiences here. If you are looking for a storage facility with great customer service, as well as a clean facility, then this is the place to go to.
Great customer service. Convenient, climate controlled units at affordable prices.
I have been using public storage for years now and wow I have experienced amazing service. Great customer service reliable and caring from Sara. Sara helped reassure I have 100 percent safety of the location and as well in them. I will continue to use this location as my go to. My things never got ruined or stolen or acquired any weird smell in the year being there. Thank you !!!!
Great customer service from Cleeff !! He was very professional, very patient and helped me find the best storage unit for me !!
The Site manager (Sara) was extremely helpful and patient in describing all the options and helping me to find the best unit for my needs.The site is clean and well maintained. Access is secure and well lit. So far I am impressed with the quality value and most of all the customer service.
Anthony was very helpful and patient in recommending the right unit. I originally went with something smaller but when I got there he told me that my things would not fit. I brought my things yesterday and he was right, everything fit perfectly in the unit that he showed me. He also gave me some tips on arranging my sofa and protecting it with a cover because they spray and because of dust. The facility is very clean and the service is top notch. Highly recommend this location for anyone storing.
This location has been such a welcoming and inviting place to come for your storage needs. It’s vary peaceful, secure and with staff like Sara it really puts your mind at peace. Sara has always been so helpful and caring she is truly a blessing. Thanks public storage and thanks Sara.
Rented with my brother here, the space worked out great for the both of us, nice clean facilities and good service all around, no complaints.
Had a good experience so far, the unit is clean, temperature controlled, and the customer service has been great. I would suggest book online for best prices but Im sure if you ask on site you may get what you looking for.
Staff is extremely professional, gave me all information I needed and more. Facility is organized and clean. Moving is stressful, but Sara made process very easy. Im so glad I decided to use them!
Pros- very friendly staff, great location, air conditioningCons- dollies are falling apart, not enough available, price is constantly increasing.
Love it! Its clean and efficiently managed to my expectations.
Very clean storage facility. Great customer service. This was my first time storing and Anthony took the time to explain everything to me. He showed me a couple different spaces and how to keep my things safe. Moving is stressful and he made it very easy and painless. Very happy I came here. Cant beat the price or service!!
Wonderful experience at this public storage office. Two lovely ladies at the desk explained the process and fees of obtaining a storage for the time needed. Would definitely recommend this location.
Rented storage at this location (14625 NW 20 St, Pembroke Pines) Stephanie & Sara were awesome; their attention to detail and customer service was great! Smooth renting process, good phone demeanor; both ladies were accessible and always very helpful- and nice. Highly recommend this location. Not all locations are the same.
I can’t say enough with the customer service I received from Trina. Thank you
Great customer service! Kevin was knowledgeable and answered all of our questions! Storage rooms were spotless. Highly recommend.
I have been a customer for over a year and Anthony and Stephanie have always been super helpful. Whenver I have questions they quickly find an answer for me. Public Storage raised my rent and they found me another unit that was cheaper for me to move into. I have no complaints. The service here has been really great and the staff are always smiling and happy to help.
Convinent good location, clean and safe.
Stephanie was the greatest!! She has been fantastic in helping me with my whole moving process. I’m so grateful for all her assistance when it was very stressful looking where to put my stuff.
Martha have a really good customer service
Sara is really helpful and polite. She always willing to help with my storage needs. Clean property.
Stephanie and Sarah were exceptional! They helped my mom secure a storage facility at a great discount. We will continue to utilize this storage facility and recommend that you do as well!
Excellent service! Stephanie at the front desk is very personable and helpful! She went out of her way to help the check in process go smoothly and explained everything in detail. I would highly recommend this location.
I have rented multiple units from this location for over two years and I’m very happy with this facility. It is always kept very clean. I have interacted many times with Stephanie, the staff member on duty most of the time, and she is always so helpful. I highly recommend using this storage facility.
I was at your facility earlier this week looking to see the various units at your facility, I was helped by Shannon and I was impressed by various things. First, your facility is clean and I was greeted with a smile. Shannon was friendly, very helpful and remained professional. She answered all my questions and showed great interest in addressing these questions. I would recommend your facility to others.
My husband and I moved our entire home from Georgia to Florida in two trips. Carlos, the manager at the Pembroke Pines location, was absolutely wonderful helping us during this very hectic time. He was very courteous and extremely helpful. The location is very convenient and has great hours for accessing our Units. I would definitely recommend this location to any of our friends.Monica
I have been working with public storage specifically Claudio and Anthony for years now and wow I have experienced amazing service. Great customer service reliable honest caring and they always answered all my questions and calls. I felt confident in the safety of the location and in them. Location is clean and extremely safe no weird smells or areas breaking down like other storage companies I went to see. I will continue to use this location as my go to. Also prices were way better than other neighboring companies. My things never got ruined or stolen or acquired any weird smell in the year being there. Thank you !!!!
Sara is the best property manager I’ve ever worked with outstanding customer service. Helps with absolutely everything you need highly highly recommend it
I was at the facility today Kevin was helpful and professional property was super clean I would definitely recommend this store .
I just relocated from North Carolina after serving 20 years in the Marine Corps, I honestly did not expect the exceptional hospitality and professionalism I received from Carlos and especially Melanie. they are very knowledgeable and walk me through step by step looking for the perfect storage for all of my belongings. I will recommend them and this site to anyone looking for a storage unit.
Great customer service see Anthony or Stephanie. They were both very helpful and efficient in assisting me with my storage unit. Great prices! Extremely happy!
Great place. Nice prices. And amazing customer service from Sara!
Stephanie is a breath of fresh air. It is so stressful when moving, but her customer service is amazingly pleasant. She made my day and I enjoy her professionalism.
Sara is a very nice person and she know knowledge of the storage and I understand what she explained to me
Sara very nice an great person she goes out of her way to help you. Great personality
Sara is very nice and very helpful. Guide me through the process nicely.
I’ve been to that location; Sara the young lady at the front desk was very courteous; I’ve recently interacted with Kevin at the front desk, he was very polite & professional.Great staff/ Customer Service!
The manager (Sarah)is attentive, efficient very good at what she does. Very clean environment (always) best public storage branch I’ve been to.
Very Clean and Organize, Thanks Mrs Trina
The public storage here is great. I been coming here for years. Stephanie that works there is wonderful and extremely helpful. If staff like that were everywhere the world would be a better place! Thanks public storage and thanks Stephanie!
This is such a nice location! Super clean! Anthony was great with helping me get all set up with what I needed.
Excellent customer service clean place organized good location and very friendly and professional staff Martha y Sara.Thank you ladies for all you do for your customer.i will recommend this public store 100% times everybody in Pembroke pines
I was serviced by Anthony today and he was phenomenal! I had all my questions answered and he was courteous. I was put at ease with all my concerns. I had a great experience overall.
Sara was very professional, she made everything easy for me to understand.... excellent service.
Anthony was very professional, pleasant and helpful. He efficiently guided me through the process of renting a unit for the first time. Nice, clean location.
Come to pay here from another location. Love coming here!!! Stephanie is always has a smile to greet me.
Great service! Anthony was so very polite and helpful. I would recommend this place over other storage places around.
I would like to convey my thanks and appreciation to Stephanie for her assistance during my initial move into the public storage. She was also a big help on a couple of occasions in locating a flat cart for use to and from my storage area
Great location and I had a wonderful costumer service experience with Sara and Stephanie. They were very helpful and friendly.
I rented a space two weeks ago at the PS facility Pembroke Pines. It was a positive experience overall. The person on duty ensured I was fully informed of the available spaces and associated storage space with each. This helpful, friendly and energetic employee made me feel at ease and informed. Good work.
Excellent service and professionalism from Martha and Sarah clean units staff is super friendly and help full I highly recommend this location store at Pembroke pines
Stephanie is excellent. So helpful and professional. She is a great asset to Public Storage. Ive been very happy with the service that yiu provide. Thank you.
Great location and wonderful customer service experience from Sara and Martha. Helpful and professional
Had a great experience getting the storage unit that I needed. The customer service was excellent and I was very satisfied with size of the unit. Anthony was very helpful, attentive, and friendly. Definitely made the right decision in choosing this Sheridan Public Storage! 👍👍
Anthony and Stephanie were the best cusromer service attendees i have ever dealt with. I love this place. Clean and great attitude... You will get the best attention.
Very fastInexpensiveVery convenientPublic storage is very easy to work withAnd this location was welcoming because Sara was very well spoken in explaining my options and showing me the property:)
Stephanie & Anthony are so kind and helpful. They lend an ear and politely converse with you rather than rush you thru this process. However, I have seen them take on the business only type of people with grace, poise and professionality. The facility itself is clean and well lit with no potholes of any kind to worry your drive in. No matter what the weather is outside, indoors is always comfortable. I highly recommend this facility.
Good location and helpful staff.
I’ve been into this property and i was helped by Kevin, super attentive person, showed me around the property and explained to me all about the process in the rental. Very clear in everything, thank you Kevin for you service. 😊
Excellent service! Wonderful girls aye front desk. :)
Sara is great. Very attentive. Great location
Great customer service. Stephanie worked with me on getting the right unit for my needs. The facility is clean and the climate was well controlled. Very competitive prices and great location.
The manager (Anthony) was really profesional and helpful in pointing out moving tips and supplies to protect my items being stored. He was very informative and helpful in selecting storage size needed. All great on the customer service side with location being convenient and very clean as well.
Great place for your storing needs! Conveniently located next to I-75 and Sheridan with easy access to major roads. Managements is very accommodating and helpful. I got a great deal on my unit.