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Life Storage - Pflugerville
20217 Farm to Market 685, Pflugerville, TX 78660, United States
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Life Storage - Pflugerville

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Ka
Review №1

You found the right place! Life Storage Pflugerville is the best storage spot Ive ever used. Always clean and well-maintained. Staff is amazing! Brittany helped me with getting the right size spot, and was patient, KIND, and efficient when I had to change to larger area. She helped me get a truck rental from another location. Brittany also assured me my personal info would be protected from my ex. Super customer service all-around! Cant say enough good!

Ka
Review №2

Great facility. Employee Brittany is a pleasure to work with. Very knowledgeable and patient. I would recommend this storage facility to friends and family.

Pa
Review №3

I need to recognize the support and guidance the manager, Brittney, provided me in selecting and later changing my storage unit rentals. I’ve rented units in other states and this location has been my best experience. Danielle was also very helpful

An
Review №4

She was very sweet and knowledgeable and was able to answer all of my question about renting a unit quickly.

Gr
Review №5

Nice staff and clean units. Thanks for being so helpful!

As
Review №6

I went in to make a payment for another location and they were so courteous,kind, and professional. I appreciate the convenience of being able to pop in when im traveling and taking care of my payment. The staff were up beat and extremely helpful..As a person in customer service.. Kudos you have an AMAZING TEAM representing your facility.

Ju
Review №7

Brittany and Danielle are definitely two of the most respectful and knowledgeable individuals I have ever met. I needed a unit and they recommended I upsize due to the space I was needing for everything I needed to store. Glad I listened to them. Everything fit. Glad I met them. Lifestorage is a wonderful place to keep all your belongings when it cant stay with you. Thanks again Danielle and Brittany.

Ro
Review №8

Clean facilities. I’ve had other experiences with storage facilities, but here at Life Storage they have been really good. Been doing business here for 7 years, and I’m still very happy. Brittney is Great! Michael is very much on top of things here. Price is right. This has made my experience easy.

Ch
Review №9

This is the best experience Ive ever had at a storage unit. I have a 10x15 and got a reasonable price to use it for my small business storage. The manager Brittney has been so helpful during my setup. Shes helping me set up deliveries and even checking them in for me. Im so grateful that I found this place and the management is top notch!!

Ch
Review №10

I personally would like to Thank Brittany for all her help in every aspect of my stay with life storage from the very start of my moving in 2months ago till current...very helpful and knowledgeable....as well pleasant customer service....

St
Review №11

It was clean but they need to replace the carts or at least mix in some WD-40.

Sm
Review №12

Nice friendly staff and good rates.

Fa
Review №13

Brittany was great! Super friendly and professional. 5 stars all around!

Ce
Review №14

Someone broke into my unit. Would not recommend this place. No cameras in the actual storage unit areas. But someone had enough time to cut through the safe in the picture.

Jo
Review №15

Excellent customer service, very satisfied. The young lady at the front counter answered all my questions. I feel very safe leaving my belongings stored there!

Mi
Review №16

Friendly and helpful service! Very good tour of the facility.

St
Review №17

This place is awesome. If you need storage, you should go here. I had the extreme pleasure of working with Britney, who helped me put so much. Words cant express how nice and friendly she is! Thanks for a wonderful experience, Britney!

Ka
Review №18

First month free! Who can beat this deal? The sign up process was easy and registrations can be made over the phone.

Je
Review №19

I came in looking for a space and brittany was supper sweet and helpful!

Pr
Review №20

Over charge rats tore up my belongings I would not recommend this people to my worst enemy

Kr
Review №21

Brittney was a huge help. Fantastic service!

Is
Review №22

Reason for 1 star: 1). They have only 1 elevator. You are screwed if you are on the 2nd or 3rd floor. The elevator is constantly broken for days on end. You have to inconveniently carry your stuff down many flights of stairs because of this. 2). They say they have a secured building but the door keypad is broken as well as the bay door. Anyone can come in, its been this way for months and the paper taped to the wall says it will be that way “until further notice”. People have broken into units recently because of this. 3). Nobody in management walks around the place. There was an abandoned unit with junk all in the hallway and a wide open door for at least a week and a half. 4). They say it’s climate controlled but it’s roasting hot or freezing cold in our unit at all times. Clearly indicating that they are not climate controlling the place! There’s more but this used to be a great place when Jimmy was running it. The new management was talking to us about how it was too much money to get someone out there on Sunday to fix the elevator. Its so overpriced at $175 a month and we’ve been paying it for years. I don’t appreciate a company like this that lets their place fall apart and doesn’t care at all about customers, just their bottom line. Anywhere else would be better than here.

St
Review №23

This place is AWESOME! Jimmy and Theresa are amazingly genuine, kind, and understanding. The kind of relationship they give would be of a Mom and Pop storage facility, friends, almost family. Thank you so much for being that way when we, my wife Tamara and I, were homeless all of a sudden. Needing to work into the late night hours we were given access to a very secure facility. Their kindness is not forgotten!!!God Bless Yall

Wi
Review №24

Worked with Brittany who knew her job and pleasant to deal with. Feel confident we made the right choice

Ke
Review №25

Comedian Kevin Nicks was here.

Da
Review №26

High rates, poor service, no negotiation for payment date, and even higher late fees. They will also increase your monthly rate periodically without any notice.

ma
Review №27

William was very pleasant and friendly. The move in process was super simple thanks to William he explained the whole process smoothly, very detailed. I will definitely recommend this place to anyone who’s asks. Thanks so much!!!!!

Ti
Review №28

Wonderful facility! The cleanliness, security, and hospitality just cannot be beat. I have utilized this location for over a year now with three separate units and I couldnt be any happier. The staff, especially the sites store manager Jeremy, is extremely gracious, courteous and attentive to customer needs! Cannot beat the location and price either!

Ti
Review №29

Customer service is great and very friendly! I have not used a storage facility in over 20 years, and what a difference of improvements. I really like the climate control and how easy to excess the building. Love knowing all the security they have 24/7. I also like that they have equipment you can use without charging you. Would highly recommend them.

Gi
Review №30

I came in to rent a 5x5 and was greeted by Brittany. She is very helpful and courteous and I already recommend this place for your storage needs.

Jo
Review №31

Very helpful

Kr
Review №32

Life storage is a safe and convenient facility. Mgmt staff is top notch and go above and beyond to help you get the task done. Contracts by use and not by term assure you aren’t paying for something you aren’t using. Great place to store your goods!

Du
Review №33

William was great and extremely friendly and helpful. He made the process of renting a unit very easy and worry free.

He
Review №34

I lost the keys to my unit and William the manager only charged me the cost of a new lock ( a little over $17) to get into my unit instead of hiring a locksmith. Great customer service!

R.
Review №35

Have been renting from THIS Life Storage for over 10 years. Its clean, well lit, maintained, monitored and convenient. My safety is as important to them as it is to me.They also sell moving supplies so I never need to go elsewhere, another convenience.The REAL reason I have never moved, in spite of price increases over the years, is the manager. The customer service he provides is the BEST!!! You cant put a price on customer service...the manager is that great!

B.
Review №36

The manager provided really great customer service. The facility is clean and well lit, and the access time is very convenient I definitely recommend Life Storage to my family and friends.

Li
Review №37

Their staff made our transition so smoothly! Great customer service, great storage units plus theyre equipped with the tools and supplies you need to store your items. I definitely recommend them!

Ti
Review №38

This has been a great experience so far. The facility is very clean and the location is convenient. The staff is always courteous, friendly, and professional and made the process quick and easy. I would definitely recommend LifeStorage to family and friends.

Sa
Review №39

My experience renting a storage unit was great and quick to do! Jeremy, Storage Manager, was wonderful as patient with all my questions and very courteous and pleasant to work with. He showed me the storage unit prior to my signing paperwork and it was very clean and met my expectations. The hours of access are great and location for my needs is perfect.

Sa
Review №40

We relocated to this facility from a large storage company in Austin, and the benefits weve received from switching are numerous! Much better access hours, a friendly staff, clean facilities and better pricing are just a few of the reasons Im so glad we switched to LifeStorage Pflugerville. The location is also very convenient. I would highly recommend LifeStorage Pflugerville to anyone looking for quality storage at a great price.

Sh
Review №41

Jimi, the manager at this location is wonderful! He always has time to take care of his customers. I highly recommend this location!

Br
Review №42

Im exciting about this super manager and connection thanks William🤗

Ab
Review №43

They were great to work with, until we actually stored our stuff there. We were looking for a short-term solution while we were moving homes. The first time we went to take items out of our storage unit, the elevator was broken, so we had to carry all our items down the stairs. The second time we went to remove the remainder of our items, we discovered that several of our boxes were soaking wet, either from the unit above us or from the outside. When we contacted the employee on duty, he told us that all we could do was file an insurance claim; No apology or attempt to make the situation better. A very disappointing experience.

Ro
Review №44

Lifestorage of Pflugerville was awesome! Jeremy and his staff were not only professional, they were super nice as well. If you need a place to put your stuff, this is the spot!

Ke
Review №45

Great friendly manager, very helpful and informative. I have been storing here for two years now just got my second unit.

Ro
Review №46

William and Brandon were so helpful in helping me determine what I needed to start my packing. I will go back and buy packing supplies from them again.

Pa
Review №47

Friendly and helpful staff, clean and monitored units all at the best price in the area! I know because I researched prior to renting

Ka
Review №48

The Manager, Jeremy, has Awesome Customer Service! I reserved a unit for move-in on the last day of the month, but circumstances caused me to need the unit sooner. I called and Jeremy said no problem, just come in when you are ready! I previously rented a storage unit with LifeStorage in a different city, so it was an extremely fast process to complete the rental agreement with LifeStorage of Pflugerville. I am very thankful and appreciative of the Customer Care provided, not to mention, the facility (grounds and inside) are immaculately clean - my kind of place! I know I made the right choice. Thanks Jeremy!

Jo
Review №49

Friendly staff and well maintained property. I especially like the convenience of having gate access later than other nearby storage facilities.

Ma
Review №50

Jeremy and the other personnell are extremely friendly and helpful. The facility is very clean. Have used them several times.

Fr
Review №51

This place just to be awsome, new management and front desk people are the worst!! Please look somewhere else, this place is a bunch of laiers and the dont follow the rules, doors locked after 12 even if you pay more to have access, lock the restroom and elevator doesnt work most of the time, worst place in this area.

Je
Review №52

Very clean and well kept facility. The check-in process was fast and the manager was friendly.

Ar
Review №53

The experience here was amazing. The storage was nicely clean and the staff was wonderful.

Cy
Review №54

Friendly helpful staff. Great location, convenient off the toll road

Na
Review №55

Great service. Great hours. Also credit for rating on Google!

Ta
Review №56

Our unit was broken into and the staff werent helpful.

J
Review №57

Clean office and units, friendly and helpful staff!

De
Review №58

Great customer service and friendly staff. Moving is stressful and they made the storage part of it easy.

MG
Review №59

Very expensive prices for a corporate level type relationship, I want to have that small town storage feel where we are on first name basis cause Im a customer to them and not a unit number.

Al
Review №60

Great staff and nice facility!

Sh
Review №61

I highly recommend renting with Life Storage!

Je
Review №62

Great staff, clean and convenient.

Ro
Review №63

They have a dock that swoops down.... So your cart cant sit still! Not ideal when trying to load!

Ja
Review №64

Clean & reasonable.

Mo
Review №65

Friendly.

Ro
Review №66

Its okay

ro
Review №67

Very secure

Information
58 Photos
67 Comments
4.3 Rating
  • Address:20217 Farm to Market 685, Pflugerville, TX 78660, United States
  • Site:https://lifestorage.com/storage-units/texas/austin/78660/547-in-pflugerville/?utm_source=google&utm_medium=maps&utm_campaign=GMB-TX-547&utm_content=website-link&howheard=IGB
  • Phone:+1 512-601-0382
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:12–4PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:8:30AM–5PM
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