Stephen is the greatest!!! He made it a mission to go above and beyond to make my last minute move headache free. I’d recommend to everyone. From the upgraded space to the moving truck I was pleased with how much I paid and the service whole heartedly. Thanks again!
My attic storage made my move simple and easy.The customer service was over and beyond by everyone there. They helped me with a Uhaul rental and boxes..I would highly recommend working with them for your storage company! Steven and the staff there are amazing!
So I needed a storage unit and these guys were the best priced place in town. So I decided to try them out. It only is the price great the facility is awesome. It’s so clean and the staff is amazing. Steve was super helpful and took care of all my needs. Would totally recommend My Attic Self Storage to everyone.
The office staff, went above and beyond. Helped us save money and did so with friendly conversation and a smile! Local business doing a fine job to help the customer!
Property manager, Stephen, was very helpful getting me moved in working with my schedule so that I could use the truck on short notice. Recommend this facility for your storage needs. The units themselves are very nice and access to moving cart and elevator made unloading easy.
This place is absolutely awesome! I needed a storage ASAP.. Stephen was great in helping me get just the size storage i needed.Very clean safe surroundings.I have had to use storage services in the past,this place is awesome. Best storage service i have ever use.
This place is AWESOME ! Very friendly and super helpful . They also support stopping suicide. What a great thing to do for so many. Go by and see Stephen. He’s a great guy!
I am incredibly happy with the level of service offered, customer happiness is obviously something they take very seriously. Im sure Ill never have reason to take my business anywhere else.
Great service and prices. Staff was knowledgeable and friendly. I would definitely recommend them to anyone!
Convenient facilities with friendly staff (Ask for Stephen). Easy for my movers to move us in and out. I have used many storage units in the past and this was a 5 star experience.
Great service! Will definitely come back again for any moving needs!
Came in to get general info. Stephen was most helpful! Recommend.
Steven the property manager was very nice and helpful to all my questions.
Super knowledgeable and helpful, and kind! The storage units themselves are clean and easy to access.
I have been using this storage facility for almost a year now. Everything about it has been good.The manager Stephen was very polite and easy to talk to. Would definitely recommend this storage facility for any Pflugerville needs!
I’ve rented a unit 2x here now and have always enjoyed the experience! Steven is thorough and helpful and the choice of office tunes is fun while dealing with paperwork!
The property manager, Stephen Lockhart was very helpful which helped me in deciding what storage size I needed. He worked with me to get me the best deal and also explained All of my options. I will definitely recommend! Vicky L.
Omg!!! Stephen helped me when Uhaul failed to follow through with their reservation!! I was in desperate need of a truck and Stephen was heaven sent!! He helped with no hassle and provided great rates for the truck and storage!!! My Attic Self Storage is HIGHLY recommended!!!!!!!
I highly recommend My Attic for your storage needs. I have been using My Attic since March 2020 and remain impressed with this company. I recently called with questions and Steven, the manager, assisted me in a professional, courteous and knowledgeable manner. Thank you Steven! I appreciate the time and attention you provided to me during our phone conversation!
I have to say Stephen at the pflugerville location is AWESOME!!! The most professional person I have ever dealt with dealing with this kind of need. I was hesitant about getting a storage altogether but he made me feel at ease and really walked me through the steps. I recommend this location to anyone looking for a storage. Solely for the way Stephen and his customer service. I will definitely be in a long time customer because of him.
My attic self storage is a great place to store your belongings.Rick the manager is the best manager I have ever dealt with in this business.I have been using storage units for over 10 years now. So when I say he is the best I mean it from all the experiences ive had with him. Rick goes above and beyond what his job duties call for. I hope My Attic knows and appreciates what type of employee they have working for them.He is truly a ringer hes the reason I have been with my attic for so long.
Super professional, helpful, and organized. The facilities are spotless and new. Easy access. Prices are competitive. Highly recommend!
We have had a storage unit at this location for over 3 years. The staff is great! I spoke with Steven this am and cleared up my questions. Very professional and even gave me a credit. I would highly recommend this facility!
Great customer service. Always seemed to be one step ahead of what we needed. Everything was clean and ready to go. Free moving truck was awesome as well.
Great service! These guys were very helpful and ended up saving me money on my shipping. They definitely urned my return business.
Service @ this place rocks!I went in to ship something, and walked out with stuff I didnt plan on getting, but needed. A big shout out to the manager, Stephen, who took time to answer my questions and who was a big help in getting me stocked up. Clearly, I highly reccomend My Attic Storage for your shipping needs, but theyre great for all aspects of your storage needs, too. Thanks again to Stephen!
Stephen is amazing and has great customer service..so glad I came in and saw him. Nice storage place and customer service.
Awesome customer service and great monthly rates. This facility is well secured and easy to access. My unit was ready upon arrival with a thank you note and waters which was a nice touch. It has a home feel. I highly recommend.
Ive been with them for a yr now and have had no problem nice and clean and great staff
Rented one of their 10’ trucks and it was a quick and simple process. In and out and on our way. Stephen was a great help! 👍🏻
The best customer service! Highly recommend !Ask for Stephen he was awesome!
My experience with My Attic Self storage was great. The manager on-site, Rick, was very helpful in getting me all signed up. I relocated from the midwest to down south and he was very reassuring that he will be on-site when I arrived in town (after closing hours) to get me all set up, which was something I was worried about. He is a man of his word. The location of the self storage is new and very secure. I would recommend anyone moving to the Pflugerville area in need of a self storage to check them out.
It has has been an absolute pleasure in doing business with Rick ( the manager) and the entire staff at My Attic Self Storage.As many of us can attest; whether your making a local move, perhaps relocating from out of state, downsizing or a change in family status, moving is never as simple as we desire.However, the continuity of customer service provided to me from the very first day I entered until it was time for me to execute my move was nothing shy of superb.Kudos to an awesome group of professionals that make you feel welcome from start to finish!!
Recently got climate controlled unit here. Tina was awesome! Loved meeting her. The place was spotless! Glad to be able to rent there. I rented a 10×25 and 1st mo is 50$ or so. Thats my discount. So yes Im pleased!
Rick was very, very helpful. U Haul changed my location and didnt let me know. Rick went OUT OF HIS WAY to help me find out where I needed to go to get my truck on time. We were on a tight schedule and he made it work for us. Great job!
“Sir” Rick Jones was extremely helpful with this being my first experience of renting storage space. It is a great pleasure doing business with My Attic Self Storage, and I would recommend them to all my family and friends. Thank You! My visit was a very pleasant experience.
Wonderful experience with my attic storage. Reserving a unit very easy and affordable. Very clean and easy to maneuver vechicle to reach your unit. Rick Jones at the front desk was wonderful to work with. I definitely would recommend the service to everyone.
Great staff. A little spooky going inside at night alone though.
Great storage facility great management my only complaints is there is no bathroom at all and no power outlets which was inconvenient if you wanted to see if something was working or garbage. Just adds an extra sorting session at the homestead where you obviously have no room to do such things hence why you need storage in the first place. Great prices for inside climate controlled storage tho. Bad place if you have incontinence.
Ive had several (too many) storage units over the years. Found myself needing yet another one, and turned to My Attic in Pflugerville after friends recommended it. Couldnt be happier. Worked with the Manager, Rick Jones, who was attentive, courteous, and professional. He helped me choose a unit that is exactly what I needed. Will refer others. 9/30/20
I’ve been with this storage company for over 2 years now. Chose this place due to location and the climate controlled indoor units. It’s also a very well kept site.I’m giving this company a 3 star rating because the current management is not very efficient, at times tends to get irritated with customer questions and does not have knowledge on certain processes. Management acts like you’re a bother to them.The original management team who signed me up was very knowledgeable about the storage industry as this had been their career. I felt welcomed to be a customer - this current management team, not so much.Another reason for the 3 star rating is that the unit rental price keeps going up each year - now I’m seriously considering going somewhere else and not caring about location convenience.
Great and smooth customer service! Very satisfied customer 🦾
Just rented a 10x30 and it was very clean plus a nice gift waiting for us. I was traveling from Colorado to Texas and they were extremely helpful with my reservation. Great place!!
This is a very neat, clean, secure and well-managed business. I have no doubt that my belongings will remain secure.
Best customer service!!! Prices were great. And representative in office was amazingly helpful! Very friendly!
Unbeatable customer services and prices. This is my second time around renting a storage unit from My Attic. Highly recommend.
The manager is very easy to work with to accommodate your needs.
Excellent service from Rick and Tina. Good Good location. I look forward to working with you.Ron SandfordI rented a second space. Rick was very helpful, and very professional
Making a reservation was easy. The facility is clean and safe. The manager also was very polite, patient and helpful. Id recommend to anyone!
Rick was helpful and friendly when i came in looking for storage. Clean facility and the rates are reasonable. Thanks for the help, Rick.
This was my first time getting a storage space so I was unsure of how the process went. I came here after reading good reviews and I’m glad I did! Rick was so helpful!!!! Very friendly and easygoing guy. He explained everything to me and made me feel like I picked the right place.
My Attic Storage is a great place to store your personal things that you would treasure. The gentleman that runs the facility it great also. I would absolutely recommend this place.
It was closed when I got there but it looks like a building an attic to be specific
My Attic Self Storage was a great choice to put our household items in a longterm storage unit. The staff was personable, answered all of our questions, and we felt safe with the COVID precautions taken.
I found just the storage unit I needed! The manager, Rick, was very patient and helpful answering my questions regarding storage options to meet my needs.
Very friendly service!
Rick, the manager is a great guy who really knows his business. He was helpful, clear with his explanation of the paperwork and requirements, and all around easy to work with. The units are newer and cleaner, and better managed than other units that I have looked at in Pflugerville.
3rd time renting a Unit from Rick. Great guy! Good astmospher. Clean facility.. I wish I had more things to store...
Teri and her husband who manage this facility are the nicest people to do business with. They were able to accommodate me with a great storage unit at a very competitive price. Everything went smoothly for both my move in and move out. The facility is brand new and top notch. I felt very secure about keeping my belongings stored there for several months. Highly recommend!
Amazing service! The people who work here (Rick, I’m talking about you!) are so nice, so helpful and so friendly!Content to store my stuff here and know that it’s safe. The people here really care about their clients. Highly highly recommend!
Friendly guy at the front desk, walked me through the whole thing. Storage unit itself is like all others, nothing spectacular. Would be nice to have light at the keypad to get inside the climate control buildings, instead of me having to use my cell phone.
My experience at My Attic located at 1602 W Pecan St, Pflugerville, TX 78660 was outstanding. Resident Property Manager, Rick Jones, was professional and patient with me. He is a valuable asset to this company. This was very important, being a first time customer. The storage units were very clean.My experience at My Attic located at 1602 W Pecan St, Pflugerville, TX 78660 was outstanding. Resident Property Manager, Rick Jones, was professional and patient with me. He is a valuable asset to this company. This was very important, being a first time customer. The storage units were very clean.
When there is new manager, Things change sometimes for the worst. I been renting a unit for a while and when the previous manager, we would always be able to use the platform rolling dollies that were free to use. Last time I went there I was surprised to see that the door were they storage those dollies now has a padlock. and we cannot use them. I as a customer dont appreciate that at all
Great facility and location. Great manager and exceptional amenities. If your in the market for storage in Pflugerville this is the place to be. Thanks Rick!
Ive had my things off and on at My Attic Storage for about 9 months. Very clean. Plenty of space because the units have high ceilings. Initially, a couple named Brad and Teri were managers. The price was reasonable and they were simply wonderful to work with. Then, the management changed. The new manager is professional, but unfriendly. Whenever I talk to him, I always get the idea hes the boss and Im a minion. The monthly price went up over 10%, so I moved my things out.
I’ve been having my storage unit for 3+ years. Great clean facility, great prices, and great manager Rick!
I’ve been leading a storage space from My Attic Self Storage in Pflugerville for almost a year now, & It’s been hands down the BEST STORAGE LEASING EXPERIENCE IVE EVER HAD!! Over the years I’ve had to lease a storage unit for several different reasons, & believe me- I’ve tried almost all the different companies available in the greater Austin area. I LOVE My Attic Self Storage family! Thanks Teri & Brad!!
Im giving a 5 star rating primarily because of Ricks outstanding customer service, he is always polite and we feel very secure having our belongings stored there. Having Rick living onsite gives us piece of mind. Thanks Rick!!
They have been a wonderful group to work with. Always quick to respond to any questions I had. And my belonging are protected from the elements.
My experience with My Attic has been wonderful. The staff has been very accommodating and helpful and I love the garage sales that they offer for the unit renters. The facility is very clean and easily accessible and I would high recommend it to anyone needing storage.
Nice clean climate controlled area. Free dollys to help you move. Gated for safety
Poggers
Great experience signing up and CHEAPEST by far! AC units here are cheaper by almost half price. Provides insurance on site and walked me through every question i had!! Thank you!! ALSO GOT A FREE MONTH!!!
One of THE best storage facilities Ive ever used - And Ive been using storages over 10 years. Clean facility, ultra friendly & helpful staff. Great music.
This place was great! The very friendly and customer service is amazing!
I LOVE LOVE LOVE MY ATTIC!! I have been leasing a storage unit from My Attic for a year now.. Over the past several years I have tried several different storage companies, but NO ONE COMPARES TO MY ATTC! They have Amazing Customer Service, a Spotlessly CLEAN Property, & have ALWAYS made me feel like FAMILY!! Thank you My Attic!!!
Best storage Ive ever used. Xtremely clean, accessible, affordable, Great people!! Easy going, helpful, flexible, thorough, caring...Terry nd Brad made D dreading move into a smooth one... Thank U!! Guys..
Went to move out yesterday and found that my indoor, climate-controlled unit in building A had been flooded. Flood happened sometime between Dec 23 and Dec 28. I found out from office staff that a regional manager had been out to assess property damage and made a report, yet no effort had been made to contact me when the flood was discovered so that I could save my belongings: antique desk, Kitchen Aide, sewing machine and boxes of art books and foreign editions of Japanese literature. I understand that things happen, but the fact that they knew about the flood and did not contact me shows complete negligence, disregard for customers and incompetence. When I opened my unit and discovered my soaked belongings, the office staff told me to contact the insurance company. They exhibited zero concern. He took some pictures but offered no help. The propery manager (who was not there) wouldn’t speak to me on the phone, and they acted like they were doing me a favor by providing boxes for me to repack. Just astounding.
When we moved our items out of storage and begin unpacking them, we found everything was covered in MOLD. There was water damage on everything. All of our clothes, books, photos, and more were completely ruined from water damage. They did not notify us about the water damage and referred us to a third party insurance that gave us the run around. In the end, we spent and lost thousands of dollars that My Attic has not even attempted to make right.
My attic self storage in Pflugerville, Tx is awesome! I got a unit for my daughter and son-in-law, as they were moving home from out of state. The staff was super friendly an very helpful, I have been with them know for almost 9 months an have never had any issues! They are great!
Very friendly and professional staff. Facility is very clean and easy to access. Highly recommend this storage facility to anyone.
Extremely friendly and efficient. Very nice and clean as well.
Very clean very safe and customer service is excellent!!!Highly recommend this place!!!
Excellent owners who will go out of their way to make sure customer is happy. Much better experience than what i had at public storage.
What a great people, I went to use fedx service there to retum my laptop. They were very helpful and friendly..fast too!
I love this place! The manager was extremely knowledgeable and helpful.
Great rates. Clean through out storage facility
The agent is awesome and professional! Highly recommendable!
Brad and Terri are the BEST EVER. LOVE MY unit too!
Really nice peeps. Clean, good hours, reasonable rates
Horrible service from Debra and Audrey. Both were out of the office when I needed help with my unit. Then I was yelled at by Debra after waiting 10 minutes for them both to come back. Extremely horrible customer service.
Great prices and awesome customer service!!
Once Ms.Teri and husband left the Pflugerville location it is a trash can of service. Not a ounce of customer service experience there so rude and unwilling to work out situations.They can have my belongings because thats what they want thieves smh.
Great place, wonderful, polite and just awesome staff.
Very friendly staff and place always clean
Its hard to find your way around that place all the numbers theyre all mixed up on each floor
BUYER BEWARE - they may be cheap, but they increased my rate by 12% after only 6 months.
Pristine facility and friendly, helpful staff.