HORRIBLE experience. Left without purchasing due to terrible, unwelcoming and SEXIST environment. You have two guys at the counter TODAY OCTOBER 15 FRIDAY AT NOON 12PM WHO are yelling profanities to each other in Spanish, talking about their $2,000 versus $5,000 child support debt they each have, about how much they hate being there at work, and their latest employees reviews - which apparently they’ve already been talked to about the bad customer service/ customer complaints but they know nothing will be done because “autozone / the store” needs them. I was in the store, walked every single isle for over 20 minutes and was NEVER acknowledged by the staff. I left without purchasing what I came in for and instead * WALKED across the street to Oriellys * and supported THAT business instead. Your employee conduct is absolutely ridiculous.

Good place to get your quick parts from

Site says open till 10pm, 8:40pm doors are locked and employees are inside leaning against registers laughing and completely oblivious of my presence. Luckily there’s an O’riellys next door, aholes

Respectful peeps and they know we fix our cars after warranty. They are helpful!!

Just another OReilleys, auto zone Will hire anyone. Which is great for job seekers. However, when you need a part a specific part and you need the right part and you give them the right information about your vehicle and they still give you the wrong part after giving you the doe in the headlights stare because they have no freaking clue what youre even talking about theyve got to look it up in the computer and you got to spend twice as much gas to bring the freaking part back well its just if you really need to go where people know their stuff youre better off at monument car parts or NAPA Auto parts or youre going to find someone older behind the counter. Sorry but its true.

Told one price over the phone get there and then given 3 times the price.After playing phone tag with district Manager Justin James I was offered a 10% discount. That is an absolute joke. I was quoted the a price for a remanufactured Alternator that is the same as a brand new one. Makes no sense. I originally called the store to get the quote and quote that was given was 88.00. I even went over all the car information with the person on the phone as I was looking it up on my phone as well. He reassured me it was 88.00 and they had it in stock. I get to the store it was 288.00. No miscommunication on my part at all.

This is the second time (last time was a while ago)Ive been to get a steering wheel cover and both times their selection have been slim in colors.

Auto Zone gets 4 (really 3.5) stars for their accuracy and efficiency, but Chris C. gets 10 stars out of 5 for his excellent customer service, willingness to continue to help even after his shift, his consideration of others (managers and coworkers) policies and such, and his attention to detail, but most of all his integrity.Thanks Chris C.!BlessingsOnBlessingsOnBlessings...

Efficient but a little all-over-the-place.

The morning creo is great! They go above and beyond to help customers.The evening crew needs more improvement,they need to have better customer service skills.

Pittsburg store great antioch store not great at all

Stores a lil beat up. Gear heads are hard on stuff. Friendly staff that are always ready to help you. Might even lend you a hand with easy install and tests.

Do not buy freon here they will not give you your $10 back for core

Gio was a great employee and so helpful. We asked a different employee for assistance and he said that he couldn’t help but Geo did the work really quick and was nice about it. Geo knows how to make his customers happy. Thank you so much Geo!

Great customer service and did everything they could to help me out.

Good customer service. Moved patrons thru efficiently, giving each customer attention. Didnt miss a beat when someone demanded attention outside the protocol line.

Great customer service!! Knowledgeable employees worked fast and efficiently

I went to have a battery check because l got stranded two times. The young men right away said that it was the starter. l left the battery and went to pick it up the next day to find out the battery was not good. I purchase it 5/2020 not even a year old. I was not a happy camper.

They need to update their closing time it’s says 10:00 pm and I get hear at 9:30 pm and they see me at the door and they all look away and keep stuffing their faces with Burger King and they don’t look at me until I knock really hard

Great service!!

Great customer service. This is the place where I go anytime I need auto parts.

Great place

Helpful staff,had what I needed.

The Staff at AutoZone on E Leland are 5-Star! An efficient and problem-solving team!

I have witnessed on more than one occasion where your employees are allowing people in the store servicing them, taking care of their needs, while the customer has no mask on, sneezing, snotting all over everybody without any face covering whatsoever the minute they walk in the store. Thats just 1 of many violations this store (probably all) continues to have. I plan on reporting this to the the BBB, County & City officials & local news. Get with the program or are you trying to kill us.

Customer service skills lacking especially with Isaac.

Helpful staff, a good store. I found the part for my car they had in stock, got it for a good price to. Theyre the only car parts store in town that didnt have to order it.

Very good service. Do you have commercial drivers at this location?

Slow service

I booked order to pickup and go to pickup same day after 3 hours and show the slip for pickup and they say the do not have in stock. Very poor service, if you booked something online or from other autozone store for pickup please call the store before going.

This store has some good employees and a few that really dont know what the heck theyre doing. Ive ordered parts and was told they would be in the following day and I would receive a call when they arrived. I didnt receive a call and it took 2 days instead of one, plus it was the wrong part. The other time we never received a call and the part took much longer to come in so we went elsewhere. So its a hit and miss with this particular store. All in all I like Auto Zones prices and get most of my automotive parts and stuff here. The employees are polite and helpful.

Very professional they both greeted and helpful !

A gentlemen was able to test my battery, replace it quickly. Price was close to $140.00 but it was worth it. Fast and easy

Disappointed, they only had 2 of 6 items i needed in stock...🤨🤔😑

Nacho and manny are nice helpful guys.. the rest of then not so great.. I work for a company and have to pick up parts consistently.. the afternoon guys just dont like to do their job..!!!

Juan took care of my bad battery

They probably would have the parts that you need but unfortunately there is no management, 4 or 5 employees walking around talking not helping, people walking in with no shirts seems to be allowed. A new manager seems to be needed.

Pleasant staff. A gentleman named Rick L. was very helpful with my battery issue and replacing my wipers. Such a breeze of an experience, thank you kind sir.

Theyre not very knowledgeable and your battery goes in needing a charge comes out to always be bad. No real refund just siore credit and Im never really sure if parts are new or refurbished. Theyre friendly but inventory lends you to order the part a lot.

This place is awesome. They are very smart and professional. They know their stuff, and they were very helpful.

Always find what I need. Just need a self checkout for customers not looking for parts.

I had a simple question and asked an employee over the phone. He puts me on hold to ask his manager.A minute goes by and the manager is yelling at me like Ive been calling 30 times for the same question.Ill never shop at AutoZone again for the simple fact their managers have little to no customer service training.

Hi Wish there was an Option for 0 stars, theyd get that instead of 1.😡 I had horrible service, and 1 person was a Manager, at first I had someone who clearly Wasnt listening, so I asked for a Manager, I was turned over to, a Hispanic lady, she was even worse than the man before her. ( He was Hispanic also) 🤔?? Im a Black woman,!! Finally, one if the Caucasian clerks (make) came to my aide 😌 he told me that, hed watched from a distance for awhile, and felt like, I needed His help 🤔🤔 well, thanks to Mike, I made out pretty darn good. He listened, I left wondering if, Id been discriminated against by the 2 Hispanic clerks ??? 🤔🤔 You decide.😄However, Mike youre the best

Ladies in there helped alot today on a car that wasnt mine and with the oil sales going on. Thank you

Went to get parts for my grandson

Had everything I needed at reasonable prices. Definitely a go to for auto parts!

Not too busy with a friendly staff.

Inadequate stock was disappointment, when I was looking for an independent jumpstarter and I bought one without lithium batteries inside. I then returned it, once I had researched available ones online. Prices quoted for an alternator to replace my failed one were deceiving... New vs. Refurbished were deceiving terms, as there are no truly NEW alternators for my older Acura. All are refurbished, which I determined with a little research and some common sense. I am a senior, disabled customer, who happens to be female. That does not mean Im brain dead, just unfamiliar with automobile repair. I feel your staff tried to take advantage of me. I bought a refurbished alternator from a competitor with a LIFETIME guarantee and it was at the lowest price Autozone quoted to me. Your employees tried to encourage me to buy what they termedNEW for increased reliability. I will do all my shopping at competitors store in future.

Well informed staff, wish more auto paint

This location is one of the worst experiences. The cashier, Elizabeth, was not only rude but scanned the wrong item and made it seem like it was my fault. I swear she started pranking me by making me go back and forth between 3 registers. Im from out of town so odds are Ill never visit this location but local shoppers beware. As I was leaving I noticed a competitor down the street.

Fernando amd Julie were the people I dealt with diredtly. I had nothing major a battery chk/chrg and altenator warranty issue. It was just nice to see people that seemed to enjoy work and treating people like they would want to be. FANTASTIC CUSTOMER SERVICE!

Great customer service, just dont like that sometimes you have to wait in line for 10 - 15 minutes, when other registers are not being used and other employees are walking around seeing this happening.

Good help love this store all employees needs a pay raise

Outstanding staff very helpful and know there stuff. Vic is also outstanding helping in every which way he can never turns you away with out going and figuring it out. Can say enough about the team at pittsburg autozone. 10 star crew

I needed a battery and it was almost closing time but they got me a battery I changed it and parking lot and waited for me to get done so that I can give them the core. Awesome people.

Good customer service. Only bad thing is they didnt have the parts I needed for my car.

Checked alternator & battery for free. Installed battery really quick. Nice staff.

Little pricing on Parts but always good service

Friendly people great service

Very good prices. Thanks Ricardo for helping me.

The folks who work there are pretty helpful and curtious when it comes to customer service while helping you find the part or tool ...

A good place to get anything you need for your car or truck

So friendly and helpful! Even explained the best way to do the repair, I did it myself and instead of paying 260 for the repair paid 29 bucks.

The staff here is always fast and very helpful.

Took a trip here window shopped found some great car items

Very very very very very nice employees . great price

Clean slow but clean

The employees are ride and inconsiderate. I dropped a battery just as I entered the door and a result list my fitting and fell. Not one employee offered to assist me. There were three employees begins the counter.

Very helpful great customer service!

They false advertised on radio and television that they would use a device to explain a check engine light then tried to sell me the machine for over a hundred dollars when I showed up claiming they Dont do that yet and not knowing when the company was scheduled to start.

Very good people thank you auto zone 🚒🚜🚛🚘🚖🚎🚌🚙🚕🚗

Really good customer service, Victor (store manager) Ricardo ( commercial sales manager)

They dont give good customer service at all.

It was grate order the parts i need it thank L.C.P see you next time

Bad customer service those employees dont care about customer this guy name leopoldino i believe was his name was very rude he was yelling at me for a simple question and refuse to help me dont go there unless you wanna be mistreated i was gonna order a catalytic converter now they lost the business i went to across oreilly auto across street they were professional they need more training how to treat customers

Nice locations for Auto Parts didnt have what I needed

Employees were very helpfull friendly and knowledgeable i will definetly recomend this auto zone

Love autozone. My go to parts store!

Commercial side is fabulous, really good at there work.

Fast quick service I guess.

Nacho is always so friendly and helpful!

I dont work here.A customer came in angry about being sold dexcool antifreeze for his jaguar. He made staff really uncomfortable.Customer was clearly clueless about the coolant he needed when i tried to explain it to him to move the line along so i could go home. According to him the coolant type he needed wasnt in the factory service manual...Ended up leaving my money on the counter and walking out with what i needed. Had no problem there. Staff was busy difusing coolant guy. Left a small tip.

Good Store! Girlfriend loves this place!

Found all my cars details

Love this place ( Im a mechanic )

Wonderful people, great help. TY

Did not stock an air filter for one of the most common cars on the road.

Received some good help, but some dudes just dont know what they saying. So just be a little careful what you believe

It was little cheaper than OReilly and it had the parts on stock - they did mot have to ship the part to the store and charge me for the shipping cost too - like OReilly was about to....

Always have the part I need

I was looking for tools and this place is low on inventory. The manager wasnt nice

Helpful staff

Excellent customer service but customers rude, I think its the answer this guy got that the product was only s temporary fix is what upset him, but the associate handled it well.

Excellent service & personable technicians!

The employees are what make it a great place

I went to AutoZone to get Antifreeze for my daughters car, the store is clean and organized, the clerks greet you as you walk in, I told her what I was looking for, since my daughters car only uses a special type of Antifreeze, she looked it up and they had exactly what I needed. Thanks AutoZone.

I like this autozone never a long wait and they have what you need at good prices...the only problem is not all of the employees know about cars like that so you have to ask sertain ones..

The best in what they do

Loads of choices, employees that well educated

Horrible service over the phone was placed on hold and never got to tried calling and they wont pick up