I was having a stressful few day’s about a move and Tatiana and her new employee was so kind and helpful. I am so happy that I went to check them out. I will refer everyone to that storage facility if they are in that neighborhood.
Outstanding customer service! I was pleasantly surprised and impressed in dealing with the office people and management. They were friendly, helpful, knowledgeable and explained the rules in detail. Which made me feel confident that I made a good choice with this company. Also the whole grounds, units and office are impeccably clean, that makes a world of difference to me.
Went in to get a storage space and was out of the office in 10 minutes. The team at this location is efficient and friendly. I will recommend this location to my friends and family.
Best storage place in Pittsburg. We moved our stuff from Public storage because the place is cleaner, bigger, and cheaper. Everyone does an excellent job with customer service. Shout out to Tatiana, Emily, and Rachel for great job! I wish I would have known this place before.
I had a great experience here, so friendly and helpful and I really appreciated it.
Both staff members were very helpful in helping me find the most economical space for my needs. Very pleasant experience!
Customer service was excellent people in office were very informative, more than kind. I think this was my best experience ever at a storage facility. The prices were fair better than others I have visited. I would definitely recomend this storage place to family and friends for sure.
My wife is a victim of discrimination from this business. They have restricted the hours when she can access her unit because our little dog on a couple occasions has jumped out of the window on a hot day and followed her into the air-conditioned building! One Ive learned that f you dont have money, makes it hard to protect yourself. And homeless people draw the short straw!!!
The wife and I had to move and their occasional special rates worked great and helped mitigate our overall costs. Clean, secure and well maintained.
Easy sign up, friendly staff, convenient location. Whats not to like.
I Love security public storage. It is the only place I choose. It is clean and It is secure. Great customer service.
Great customer service!
The employees are nice and helpful. Also the facility is kept well. I definitely recommend!
Its clean and well kept.
The girls at the Pittsburg ca facility are great. The know how to manage the place. There the best.
Quick and easy to get set up with storage. Manager was really knowledgeable and helpful.
Its name speaks for its self!...I feel very secure with my things being there. Theres not a time of the day were Im worried about my storage. The access in and out is easy access.....Im glad I choose them
Great Services
I am very disappointed not to mention disgusted . At first i was extremely satisfied with the service and especially the CS . I rented my space for 6 months and when i went to move out, the whole unit had been infested with rats . Not only that, they followed me to my new location . I went to the garage to start unpacking, i turned on the light switch and rats were everywhere . Thats when I noticed all the holes in my boxes. They ate their way through my boxes and traveled with me Needless to say i took everything to the dump . After paying for storage all those months i was forced to throw all my belongings away . Clothes, dishes etc. I called the office to make them aware of this and all their CS went out the window . Warning to all . Check Your belongings before its to Late !!! The only reason they provide Good CS is because they are paid to do it . Its their job !!!
Been storing stuff with them since we moved here to Antioch 5 years ago. Changed units twice because I got rid of stuff, then got more stuff. Never a problem and always fare. Feel like family most the time.
When I first walked into the office I was impressed by all the storage needs they have available, locks, boxes, tape even T-shirts!. Everyone was very professional and I got my 10 X 20 space for my collector car.They were very efficient and when they showed me my space I was impressed by the cleanliness of the space. With my initial 25% discount the price was just right. I highly recommend storing your extra stuff right here
I love this company! They helped me so much when I was going through a tough time. They are so courteous and helpful. I would recommend ANYONE to store their belongings here. It has given me a peace of mind and I never have to worry about the safety of my things. Great place !
I have had other storage places and none are like this one . Here you feel safe having your things in storage. The staff here is amazing there all are very helpful, all very friendly. This property is always so clean and always have what In The office to help me move my stuff . I would recommend this storage property to anyone . I give this property morebthen 5 stars . Thank you guys for all your help and keeping my property safe.
My experience so far with Security Public Storage is amazing. The service that they have provided to me is always with a smile and quite pleasant.Aug 24, 2018Well so far so good with my rental storage at Security Storage. They are awesome people great Management Services and always very pleasant doing business with them. Great team Mary and I forgot your husbands name but I wouldnt take my business anywhere else thank you very much.
Rob & Mary are so kind and very helpful. They will do there best to get you the best offer possible. Any questions they will answer them all. I love how patient and caring they are with their members.
Rob and Mary are 2 of the reasons this place is great! They are easy to work with and always pleasant. Of course the location is safe and easy to access and there are many units to choose from. I have used this storage for over 2 years and I have no complaints.
Very courteous, payed attention attention to detail, asked if I had any questions, was able to help me at a distance, during this virus pandemic.
We have been at this storage facility well over 10 years. They have been very good at maintaining the property and communicating with their customers. I would recommend this location for security and peace of mind for storage.
Thank you so much Mary for all of your assistance with my family finding storage. This location has great rates and provides amazing customer service! I will definitely recommend to friends and family.
The process of rent was simple and easy. The managers are amazing people that have been very helpful all the way through.
I have been so impressed with this facility and the staff that I am considering a career change in the near future. I have a lot of retail and private business management and customer service experience and I would like to slow down a little. I like the purpose and structure of this company and I know that I could do a great job. Rob and Mary seem to be very organized, friendly and helpful to all of their customers. They have impressed me. This is a great company to help people that need to store items
Security Public storage.Highly recommend to store your belongings.Staff is absolutely fantastic.Thanks so much
Weve been using this facility for years now, and its great. Mary and Rob at the front desk are helpful and kind people. Our unit is completely safe and even air conditioned to keep everything okay especially during the hot summers. Love this place!
I checked around and this is by far the best deal going. The staff is friendly, helpful, and honest. The facility is clean and easy to navigate. My stuff has been there for over year and I dont have one negative thing to say.
I have had storage units over the past 15 years and I love this facility. Rob and Mary are great people and the fact that they live right there makes it even better. Im pleased with the location, safe area and easy to access. Nice and clean facility.
This place is great, you can be assured that your stuff will be secure, good customer service and friendly people thanks Rob and Mary
The managers are new but wonderful, very helpful and its secure, each unit has a alarm.
What I like about this place is that the facilities are very clean elevators are huge. Staff is always friendly and easy to communicate with. Prices are very reasonable and on top of the already low rate there are easy additional ways to get discounts.
A key to the Grand Place me and my mother rented it
Ive been looking around my area for a while now for storage units. It took a while for me to pick a storage unit that i felt comfortable with.But i found this place just driving by. Also Mary and Robb are very helpful and patient with all my questions and concerns. They also off free gifts if you check in with Yelp.
I LaToshia Hutchinson rent from security public storage and I like how organized and clean they are. You have a lot of privacy, its nice and quiet, no pest, the customer service is great. They are very helpful & easy to get around inside, the gate is coded so not just anybody can get I. And thats a good thing😊 They are also open 7 days a week, So Im going to have to give them 5 stars.
After switching storage locations several times we finally found one we like. The access hours are great and the price is reasonable.
Amazing facility and facilitators, the facility is family ran and they treat us with love and respect which is so important in todays day and age. A really community gem.Would like to add that this facility is very well ran, rob and Mary are so amazing compassionate people!
Ive been using this facility since 2017 and I love. Rob and Mary sit at the front desk and they are nice and polite, kind people that greet you with a smile and know the customers by name. My unit is clean, safe, and air conditioned. Love this place!!!!!!!!
I love how when you call a business and leave a message? THey really return your calls...... Well thats what the staff at Security Storage are about excellent customer service...Thanks for all your help and advice regarding my storage needs....talk with you soon Im soon....Hi Mary :-0
I have held a storage here for the past six months and every encounter has been professional and friendly. I know Rob and Mary by first name basis and they always greet me with a smile. I have actually physically been pretty far away from my things in storage out in Pittsburg but never worried one bit. Every time I enter the grounds things are well kept, clean and undisturbed. If you are seeking a secure and dependable place to store please check them out!
Were very helpful and friendly. Explained to us everything we need. Called us to know when payment is due. Is better then any other storage we have contacted.
My mother Yvette Jackson and I went to go to our storage unit and didnt realize we completely forgot our unit no. The staff were so very helpful in assisting us all I can say is we were truly appreciative of their kindness and of of course their amazing assistance.
Lock em up
Outstanding! ! ! Very pleased with this storage facility. The on-site managers were so helpful and couterous I am so glad I chose this facility. The security is excellent. Better access than other storage facilities. I was able to gets a unit very close to the parking area so I could make the transferring of items very easy. The first 3 months I received a $90 savings. Also I was given a name of a mover who made the move very easy. I am very happy with my decision to have chosen this storage facility.
THE FRONT DESK PEOPLE WERE VERY PROFESSIONAL, WELCOMING, AND POLITE. I WAS TREATED LIKE FAMILY. THANKS FOR AN AMAZING EXPERIENCE.
Best storage facility ever.. Feel so safe leaving my property here. Mary is always so friendly and helpful. Ive already recommended a couple friends who are here now.
The nicest people work here! They are always ready to help. If employees are worth a little extra time to get to know the business is worthy of patronizing.
My experience with SPS was great! The staff was very professional and provided me with what exactly I needed at a great price!! I definitely recommend if you need storage in the Pittsburg area.
I have had my belongings here for a long time. The place is very safe and secure and all the employees are helpful and friendly. I highly recommend them.
I rented from them for 6 months now and they are very easy to work with and their hours are a bit better than the others in the area. I had to get a larger unit and it was super easy the do.
This place is awesome, secure and clean. The staff is friendly and welcoming.
I am a beautiful person. It will take a moment. Im a bit more about it and the rest, I will have the best. If I could get to see the light, the more the same thing as well, 5, and the other day, but the most important part. The first one.
This is by fair one of the best places i storage my belongings, it’s always clean i feel comfortable with my stuff being there and i love the hours..👌🏾
I have been renting a unit from the Pittsburg site for a few years. The location is secure, clean, & well kept. Robb & Mary, the managers, are very professional & helpful. All correspondence is handled in a timely & clear manner. I would recommend this location to anyone looking for a storage unit.
I had such a nice experience. They were very helpful and friendly. They made the rental process as enjoyable as paperwork and legalities can be. I felt welcomed there.
Very polite careing and understanding family feel work environment.
Exceptional Customer Service!!!!! Friendly and kind are the representatives at the front desk!!!!!
Sps is a very good storage to have they are the perfect people to work with and very nice staff that works with you and their storage is clean and safe really try security public storage
This is a great place to store your stuff when u r down on your luck. The office people r very pleasant and very nice people. So important in these difficult times
I’ve considered discontinuing services however, the cleanliness, safety, andagain... GREAT customer service has kept me.Thank you!Y~
The staff is friendly and informative, it was very easy and fast to get a storage unit! Plus, it is clean and simple to access. Would definitely recommend for storage units!
Execellent customer service. Property is always clean.
This place has been great. Clean ans never any issues. Staff is nice and reaponse back is quick.
Security Public Storage are great! They know exactly what you need. Clean, secured, and great customer service! Talk to Mary or Rob! Wonderful people.
Love staff. Very professional and friendly. And also great prices. Wont go any where anywhere else.
Security Public Storage has great air conditioned units that are great for storing art work!!
Spoke with Mary on the phone and met Rob on a Sunday and he showed me two units. I will definitely recommend this place to anyone looking for great customer service and clean units.
I really recomend it. Excellent service. Very nice stuff. Best deals.
I love the cleanliness of this facility and the management is very helpful and polite!!
Our time with sps has been longer than expected but things do happen. The owners are very helpful for the most part and I really do appreciate them.There was a recent occasion I took in a check because I wasn’t sure if my payment had processed. Rob assured me it was all taken care of and even printed me a receipt. A week or so later I was notified my unit was in danger of being sold since the payment was not received. There was no type of accommodation for what we all knew was a mistake on their end and I do feel that was a little unprofessional.
Security public storage has excellent customer service and the staff is wonderful. My storage is very safe. I love mary and rob. Theyre a great team . I feel my stuff is safe.
Great place great people they are very understanding
I am very satisfied with the facility, cleanliness, honesty and most of all the customer services of the staff. I was greeted with a smile. This is the reason I rated Security Public Storage with 5 stars.
Top notch customer service and with a very helpful staff they make your storage rental experience a very .enjoyable. This was the first time that I had ever experience that 1 on 1 interaction .Keep up the good work.
The customer service is excellent. The gate hours are very convenient. It is centrally located near the freeway and the new parking lot for the new BART station Pittsburg
Excellent staff. Its a good feeling to walk in and get a personal greeting from Robb and Mary.
Ive been resident of Antioch for several years, and Ive used SPS for my storage needs. When I need to use it for temporary storage while I remodel my house or for an extended time Security Public Storage has been the place for me. Its close, the hours are good, and its clean. The staff is professional and very helpful.
We have had a storage unit with this company for a long time and the management team is great, helpful and very personable. I would highly recommend this company.
I love this place best storage space, everyone there are so Nice and professional would recommend it to everyone
Sucrity public storage has been very helpful and understanding and i appreciate their business and recommend them to all.
I/we have had nothing but good experiences when dealing with Security Public Storage staff in Pittsburg, CA. I feel that my belongings are in a safe and clean place and appreciate the friendly reminders.Thank you!Y~
The best storage in town. Mar and Rob are the best, they make you feel at home just like family. Please look no further:)
My family and i have have been renting our storage units at Security Public Storage in Pittsburg for the past twenty years. We love Mary and Rob the property managers they are great and always there for us with our endless demands. What i love about my B252 unit is that its climate controlled so idont have to worry about my stuff getting to hot in the summer.
I like like the fact that the premises are safe and secure, and also the grounds are nice and clean, not to mention the affordable price .. Thanks
Very convenient with easy access and controlled environment. Start-up cost very reasonable but pricy after 5 months. Would consider long-term storage if prices were more reasonable.
Very friendly staff also very helpful and always willing to help when you ask them. highly recommended.
Amazing storage, friendly managers Mary and Rob . fun to talk to the managers and are always willing to help out whenever they can. The place is always neat and clean inside and out. really good sized storages!
This a great place to store your things the people are nice and its clean and secure and its open till 10.00pm.
I love the group that works at Pittsburg public storage especially Rob. The storage unit is clean and safe. I highly recommend it to anyone.
The onsite managers are so nice and friendly. The place is real clean. The managers are eager to help you.
Best storage facility ever! The staff is amazing.
Very poor customer service skills.
We been at SPS for years. Rob and Mary have always been very professional and personable. And, the property is well kept and clean!!