This location is great! Always efficient in sending me proofs of what I need in a timely matter and asks me questions about the details I need in my signs/designs so there isn’t any confusion. They even sent some of the art work they did for my business here in TX to other fastsigns locations in other states that my business has locations in so that I didn’t have to ship them! Russel is the man! I keep coming back.
Fastsigns makes my signs quickly and with no issues - Id highly recommend them! Ive used several sign companies and have to say FastSigns has made the cut! I use them for everything now, from tenant signage and directory strips, to banners, COVID signs and stickers, and even wedding signs for my daughter! They are great to work with!
MJ Is my favorite! He always has ideas and suggestions and is very helpful with any project I undertake. He even helped me with some wedding signs, which turned out beautifully! I would recommend this Fast Signs to anyone!
Quick turnaround and excellent customer service.
Everything was straight-forward and helpful. This was our first time through the process for an external sign and you all made it as simple as it could be. Were very happy with the sign! It looks great!
Tim took great care of me from beginning to end. He made the process very easy for me, especially given that I know nothing about creating a high quality look for the signs I needed. The turn-around was very quick too.
Needed another set of tractor decals that had to be a specific size and color. FastSigns didnt disappoint. Exactly what I needed with a quick turn around. Thanks!
Ordering was easy. Loved being able to e-mail what I needed and then verify what would be produced. Lisa was awesome to work with and got me everything I needed way ahead of schedule. I will definitely be back the next time I need signs.
The quality of the products and quick turn around makes FASTSIGNS our first choice for any printing and design needs. The positive feedback we get from our clients is just one more acknowledgement that we went with the right team. High praise to Nikki for always understanding our sometimes opaque desires and getting them to come out amazing.
FastSigns was very friendly, helpful and professional. They provided excellent customer service and guided me in the direction I needed to go when selecting our needed products. We will be definitely be using FastSigns for our future projects.
Needed a fast turn (1-day) on some stickers and clings. I received a quick response and quote. I continually kept informed on the progress of my order. They completed my project on time and went above and beyond to help. Cannot recommend them highly enough!!
Steve (the Owner of the West Plano store) is awesome! They get the job done every time!
Bailey, the staff person who took my order was extremely helpful and very nice 😊. I was looking for assistance w design as well as quick turn around and quality. The product was ready quickly and done to perfection. Very pleased!
Very quick turn around and always willing to go the extra mile.
LISA WAS AWESOME!!! She went above and beyond trying to help me and get what I needed quickly! She is fast at responding and super helpful! THANK YOU LISA, you are such an asset to Fastsigns! Robbi
Great staff! Easy communication through email, easy approval and signing. Good price fast turnaround. I even needed a coule extra printed, they said i already paid for it. Nice!
Fast service but most of all the quality of work and the people working there make for a great overall experience. Will be using FastSigns again in the future and telling others about the product and service that I received
These people are totally switched on. I 1st went in for a small job. Then decided to get my company truck wrapped, they were so helpful throughout the process.
Delivery is usually a mess. As far as a vendor thats helping you get the best product that meets your needs, I wouldnt say thats what they are necessarily concerned with. They want you to know exactly what you want and get it done, without delivery. If thats what you are looking for, they do that well.
This Company and specifically Steve Palmer is the most professional and accommodating people I have worked with in a long time. The are always extremely helpful and efficient from the ordering process to the delivery. I would HIGHLY recommend them for all of your sign needs.
Excellent staff to take care of your needs.
Doing business with this FastSign shop is hassle FREE! They understand what customers need and provided professional suggestions to make the whole process nice and easy. Definitely would go back for business in the future!
Marcie does a great job paying attention to detail, and I highly recommend her work at this location!!
The prompt service is excellent. However, the attention to detail by Nikki Carroll is unmatched. She is professional, astute, understanding and always will to go the extra 100 miles.
Thank you for your 3 HOUR turn around on my sign! Awesome service!
Great service. Professional and very friendly. Actually had a problem that required me to return for a reprint and all was handled quickly and with a smile.
Very responsive! Great quality! Reasonable prices! Excellent Customer service!
WOW. What a great experience we had with Fastsigns. Blake was a fantastic help, remaining patient and completely helpful through several changes to our plans for a large pop-up banner. The final product came out exactly as wed envisioned and met our needs perfectly.
Chad was awesome! He stopped by and took measurements quickly, then delivered an excellent product with prompt turnaround. Our new office signage looks fantastic! Thanks!
The help I received from Nikki was amazing. She helped me through the design process, made some wonderfully inspired suggestions, and had the project complete ahead of schedule.
Nikki the sales rep messed up my design twice, after I sent her thorough instructions, then the gentlemen who answer the phone at the location was very rude to me, after I was originally told they can do the job next week, I am now being told that they have no room next all because I said Nikki wasnt getting my design correctly. They are very chose with their customers they are not in the business of helping all customers. I would not recommend this place at all.
Great quality prints and signs. Nikki is wonderful. Fast turnaround times. Great prices. Really cant ask for more!
Theyve really taken care of us on fast notice twice now (once over the holidays, which was amazing). Friendly folks that bend over backwards to help. We really like these guys.
We ordered a banner from this location and it was printed the wrong size. We made the banner work because our event was the next day. We received a smaller banner so I think the amount could have been discounted for the lesser product but this was not the case. I will not be doing business with this location again.
I have worked with other franchises for years and this one is terrible. My recent experience; Took over a month to get design finalized, rescheduled installation due to weather after i dropped vehicle off for the day ( i asked Lisa before dropping vehicle if it was too cold that day she said it was fine the installer was doing others already, then when she called later she tried saying i shouldnt have even been scheduled that the installer wasnt doing any that day) gave them days i was available to reschedule then they tried to schedule days i told them i wasnt available, went ahead dropped off on one of those days to just get it over with, then they couldnt even finish the job! Said they had the wrong material, told us they printed the right stuff same day but it must cure 24 hours and would reschedule on next good weather day. Next day (good weather late afternoon) they told us no it takes 48 hours to cure, then following week (another good weather day) said they hadnt even printed it that they just received the actual material in stock. I have been calling trying to get a manager but they say they dont have managers. They wont give me my money back for what they havent done and wont return calls! Be careful, this store will take your money, start the job and not finish just like a subpar contractor!!!
My signs were wonderful!! The service was fantastic. Thank you Nikki for your customer service and attention to detail.
Quick turn around time - fantastic communication/feed back when searching for a product.
This particular Fast Signs demonstrates a very high degree of commitment to ultimate customer satisfaction.I did not like the sign first created by your company but not because of anything you did wrong but because I chose the wrong print size. Your location reprinted the sign, in a size more appropriate, without any additional charge and I was happy and impressed.Thank you for the good works you do. Arthur Benson CEO Frisco Behavioral Health Group, LLC 4500 Hillcrest Road Suite 115 Frisco, Texas 75035.
Fast signs does exactly what the promise. Fast signs at a great price
Excellent customer service, fast signs proved to be fast in every possible interaction, right from artwork, printing to delivery - very professional . Kudos to the team, esp Marci and Nikki :)
The staff was awesome and Nikki was accommodating through all my revisions and added some good ideas as well
Edson and Nikki at this particular FastSigns are stellar. They listen to your needs, offer helpful suggestions, and the service is quick. I have been to other FastSigns where the service was not near as good as this location thanks to the folks that work there.
My first time at a FASTSIGNS location and the whole process was quick and easy. I got exactly what I was looking for in a couple days and the design and quality exceeded my expectations.
They were quick (they even shoehorned me into their schedule), very communicative, and the end results were fabulous, Thanks!
Customer service was poor. Turned away didnt want to take care of my needs and wasnt willing to work on a solution to resolve this. Kept saying that my suite sign wasnt legal being glossy told me it needed to be matte finished, but when I asked if they could do it matte they avoided answering me. I got the impression they just didnt want my business. Also was told our account was closed we would need to prepay because we didnt spend a $1000 a month with them. We have accounts at 2 other fast signs, one in Arlington and one in Hurst we dont spend $1000 a month with them and never have a problem with being invoiced when we need their services. Bad business practices at this franchise location.
You were able to do exactly what I wanted, in a short time span, excellent quality and customer service. TJ was awesome!
Awesome staff, excellent service cant say how perfect everything went. I would recommend this company to anyone.
Good quality and fast service! NIKKI in Plano is Awesome!
Efficient, polite, quick, and high quality work. Nikki was the best.
Fantastic service!! Would definitely use for my business again!
Nikki was awesome! It took me a few, okay, more than a few, iterations to provide her with exactly what we needed for signs and she worked with me patiently and professionally until we had exactly what we needed.
FastSigns have always done a spectacular job for me! Quick and quality work.
Excellent and fast customer service. -Raquel with NewGen Properties, LLC
Fastsigns are very responsive and accommodating, they turned around a project in record time for our company. I would highly recommend
Tammy and the crew are customer-focused and fabulous.
BAD! Ordered custom frame. They said it would take 4 business days...11 business days later it arrived. Went to pick up and they ordered the WRONG frame! Didnt even offer to pick up the tab and reorder the right frame! Just said sorry Really!
Customer Service was outstanding!
Professionally done and speedy service.
Nikki was extremely friendly and easy to work with
So Wrong Customer Service.Never Come Back Again.
Very rude on the phone
They were prompt, professional and friendly!