Jennifer, I wanted to share our recent experience with California Closets for our Master Bedroom closet redo. Simply stated, we could not be happier with the entire California Closet experience. Your team was professional, prompt, courteous and a great representation of your organization. The demo/ prep guys ( Armando and Jamie “ Junior” ) we’re simply outstanding. The work was impeccable and the demo, wall texturing/prep, painting and finishing were as quality of work as I have ever seen. Again, polite and respectful and represented your company well. When they left it looked as though they had never been there. No mess at all despite the demo work.Today Alnivar and Mathew did the install of the new closet. Both were professional and respectful and simply did an outstanding job installing our new closet. The finished product is beautiful and flawless and we could not be happier. Great guys that were top notch in every measure.Of course it all started with Nelda and her in home consultation. We initially thought that California Closets would be too expensive based on what we had heard. Boy we’re we wrong. Nelda worked with us to meet our design needs and our price point and helped guide us through the process. We also had quoted The Container Store and what you offered blew them out of the water. Your complete solution from the design consultation, the demo and getting our old “shell” ready for the install, and finally the finished product exceeded out expectations. As I stated earlier, we could not be happier with the finished product and the quality of the communication and quality of work along the way. Simply outstanding and everything was taken care of so it was painless for us and your team handled every stage.I will also post a review on Google as well as Yelp. Your team does great work and people need to know how simple and pleasant your team made the entire process you hit every schedule and budget you quoted and I am amazed at how much more room/efficient use of space we have. The difference is unbelievable.Many thanks for making this such an easy and pleasant experience that exceeded out expectations and just as important, stayed within our budget.Thank you so much for this positive experience.

Installed several new closets and garage cabinetry. Michele is a master closet planner.

Excellent custom closet... great rep in Lori. She was very pleasant to work with, kind and very engaged. She was available to supervise the work from start to finish and even came afterwards to ensure I was pleased with the work done. Thank you very much. I appreciate yall.

Claudia did an excellent closet design for our new house. She actually gave us two possible 3D versions This is the second time we have used her. We had hanging areas, shoe shelves, built-in drawers with shelves above. Secure jewelry drawers, belt and tie pull-out poles. The install was done on time and very professionally. Great quality.

I had a custom drawer unit designed for my bedroom. It is fabulous and life changing. I wanted drawer space (I dont have walk in closets) and normal dressers you purchase tend to have many small unusable drawers. I reached out and Claudia Tribin assisted me in the design and it is wonderful. It is higher quality than the Container Store product and was more affordable. Custom drawer dividers, cubbies, jewelry trays, etc. I wish I would have done this years ago.

95% of our experience has been disappointing and quite frankly a NIGHTMARE!!! The sales process was great, but once we committed to a purchase agreement our sales representative Susan has been non-existent for the most part.Our install was scheduled for December 14, 2020 in which technicians did arrive; however, our closet is still incomplete to this day and we’re now in the middle of January 2021. Various installers have been scheduled, arrived or no-showed and there has been issue after issue. From incorrect measurements, to missing products, to faulty material and now a piece of our baseboard being taken off due to their damage and now not replaced because they’re unable to locate a replacement piece is just a small description of what we’ve dealt with.We have sent emails with no response and had to either call or pop up at the office in order to gain some information. I would not recommend AT ALL!!

We are thrilled with our CA closet in our master bedroom closet. Could not be happier with the quality, design and functionality. And Claudia is the best! Super professional, very friendly and extremely responsive.

I have been a loyal California closets customer for the past 20 years. I had California closets installed in my 1st home 20 years ago up in the NJ location and it was perfect. Spent the money as an investment to the home and it is still there in perfect condition today.When I moved to TX, I needed anothersdesigner and realized that Plano California closets was the best. The designer spent the time with is doing all the measurements and made adjustments to my designs.I would always recommend California Closets as best investment for your home for storage and for closets.Sanjay - recently relocated to TX.

Have used California Closet since early 2000.They redid our closets & hone office. Our experience has always been amazing & very professional. Compared them to other similar companies & found that were easier to work with & product quality was better . I would highly recommend California Clisets.

California Closets did a fantastic job laying out my closet to maximize storage. I could not have been happier.It not only looks just like I wanted it but functions .On time and as budgeted. Thank you

California Closets does great work and great service! We’ve had several of our closets converted by them and totally satisfied every time!

The product is great and exceeds expectations. Follow-up, responsiveness, and customer service is a 1 out of 5 at best. Theyre quick to take your money but have demonstrated absolutely zero interest in answering any questions, or rectifying any issues. Thats disappointing when you consider the price paid. They definitely lost repeat business, as I had planned on giving them another room in the house. With that being said, I would not recommend this location.

I was very happy working with Claudia Tribin from California Closets. I was a first time home buyer, and she was very patient and thorough with an impressive attention to detail. She did a great job designing my three closets and really did a good job listening at the consultation.She worked well within my budget, the project started and finished on time. She also did a great job coordinating with my electrician and provided detailed blue prints. I was really impressed with her professionalism, her follow up to make sure i was satisfied even after her team left.I would absolutely use Claudia again.

We looked at several companies/individuals to build our closets. We chose CC because we thought Claudia was straightforward and had good ideas. Its an expensive investment in our home, so it was important to have someone understand the details - like baseboards. She had good follow up from start to finish, and we were never once left wondering. Not once. I highly recommend this product and if you need help ask for Claudia Tribin.

I am extremely satisfied with my California Closets purchase. The quality of the product is better than I expected. The service has been great, from the initial consultation with Susan, to the next day turn-around for a couple of minor items which surfaced post-installation. I recommend the Dallas North location.

I had three rooms completed and I love them all. My designer Rhonda Ray is awesome. She managed to give me more storage space than I thought was possible and made each of my newly designed rooms appear larger. She was very easy to reach and was always quick to respond whenever I had a question or wasnt sure about something.

We have an unusual experience with California Closets. We had them work on our pantry, laundry room and Master Bedroom. The projects turned out at a solid B plus. There were some craftsmanship issues with doors not closing and some installations not being level. We asked them to be repaired, they sent a manager to look at the issue and he stated the doors were not manufactured correctly. We waited for the repairs and they never came. Fast forward three years, no repairs, same issue. We still had a decent experience and asked them to work on three more closets. They came provided quotes and then stated they would not service our home due to an unpaid balance. We stated they never finished the install on the first project and that is why there was still an unpaid balance. We offered to pay the balance once they corrected the doors and they declined. They did not want to correct their work nor take on additional projects. It is very strange. We have been polite and simply asked to have the doors actually close. We do not think that is a really big deal. Just make the doors correctly, have them close and then we will pay the final balance. Then, we would even have them install in three new closets. Ohh well. It is just unusual and unfortunate.

Rhonda Ray was awesome. She took the time to understand our needs and design options. We love it!

Scott did come by with the handles soon thereafter and installed them. But I did have a problem with right side trying to come apart (because we had to pull it from the wall a few times). I contacted Cal Closets, but I ended up hiring a handyman to fix the problem.