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Granite Artists
3200 14th St #408, Plano, TX 75074, United States
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Granite Artists
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PE
Review №1

Very bad experience and shoddy work for kitchen countertops for a galley kitchen. Many rescheduled dates for measuring and installation. They did not do the miter edge that I requested and only told me at the time of install after they had my money that they did not do that. Also we did our own underlayment as they do not do that either but did not say so until install date - with an underlayment - the under the sink install that they charged for was not needed as sink sits on top of underlayment and all they did was glue quartz top to underlayment. The kitchen countertop installed had a fixed cut/crack at the front of the stove top. I called, I emailed, sent letter requiring signature and no response to to my grievances or refund for services not done and shoddy work that I paid $3000 for which may not be much for them but it is alot to me. Their website states they do kitchens of your dreams but it was a nightmare for me.

An
Review №2

My experience was great from start to finish. I appreciate the diligence and attention to detail. I am in love with my countertop. I will use them for my next project.

Au
Review №3

Scott was extremely helpful in every step of the process. From sending me multiple quotes for quartz to stay within my budget, to ensuring the start date for installation worked within the dates I needed/wanted. Best of all was his constant communication throughout the process. I have been in customer service over 20 years, and his service is top notch. By far, I find communication the most important part of customer service, and he delivered ten fold. He made himself available when needed, and he checked in even when the job was complete. I will be recommending them to my family and friends whom are also in the renovation process. Thank you Scott at Granite Artists for all of your help. I am loving my beautiful new kitchen!

Ch
Review №4

Great experience from start to finish! they were super friendly and professional with great communication throughout the whole process. We selected the actual slab on their yard. Tony the installer arrived as scheduled and got the job done quickly. with great attention to detail.

Da
Review №5

I cannot say enough good things about how Yousef and Dane handled my job! I am a General Contractor and was in a rush because my previous fabricator had backed out on my project. Dane set up an appointment with my customers at their slab yard and helped them find exactly what they wanted. If I could give them c10 stars I would. I would never work with another fabricator.

Os
Review №6

By far the best in the business! Honest reliable and fast. I wish all contractors were like this. highly recommend.

An
Review №7

While i liked working with scott and the office staff in picking out my countertop design and coordination - their installers are substandard and the installers did not MASK the kitchen .. there was dust everywhere in my kitchen utensils and drawers... for the price i would expect more professional level service

Sa
Review №8

Extremely knowledgeable sales reps. Large slab yard with a big selection. Friendly, professional, and a company I would highly recommend.

Da
Review №9

This is a late review! Granite Artists were subcontracted by the flooring company that remodeled my house to install my countertops about 9 months ago. a month ago we want to list our house for sale and there was a joint that opened in the granite and we wanted to fix it before listing. We called Granite Artists. They came within a week and fixed it. After the installer finished repairing the joint I called Granite Artists to pay for the repair and they said no charge your countertops still under warranty. Honest and professional company.

Lo
Review №10

Extremely knowledgeable sales reps. Large slab yard with big selection . Friendly, professional and a company I would highly recommend.

Br
Review №11

Definitely would recommend, they are amazing and their work is beautifully done everytime. For sure using again for future projects.

Is
Review №12

The Best of the best !!Our designer recommend Granite Artists to fabricate and install our calacatta Quartz kitchen countertops; the owner Youseef spent time with us to find out exactly what we wanted, as well as giving us great work laying out our kitchen on the slabs. The fabrication finished in less than a week, and the install exceeded our expectations. Weve recommended this fabricator to our friend who remodel homes and he so in love with Granite Artists.

Am
Review №13

I cannot say enough good things about how Yousef and Dane handled my job! I am a General Contractor and was in a rush because my previous fabricator had backed out on my project. Dane set up an appointments with my customers at their slab yard and helped them find exactly what they wanted. If I could give them a 10 stars I would. I would never work with another fabricator.

Ni
Review №14

By far the best in the business! Honest reliable and fast. I wish all contractors were like this. highly recommend

Al
Review №15

I work from home often, and needed of a quality sit/stand desk. I wanted a stone top, but wasnt sure what material would be best. I reached out to granite artists, and they recommended a beautiful 2cm quartz slab, due to its scratch and stain resistant properties. I had a beautiful desk in my home within a few days after walking into their design center. Im very happy with my custom desk. I will definitely do business with them again.

1s
Review №16

I had the best experience with the Granite Artists team, the staff is very professional, the work is excellent, and customer service is the best. I will always continue working with them. They are highly recommended.

Pa
Review №17

Granite Artists just put in our granite top in our bathroom. A number of major pluses: 1. Local in east Plano 2. 50% cheaper than 3 other granite installers I called for estimates, including 2 recommended on Next Door. 3. Professionally installed in 2.25 hours and wow, what a great job!

Cl
Review №18

Granet Artists did a beautiful job at our house. We had a very difficult layout for them to work with, including the fact that we did not want to remove the back splash tile. They never damaged any of the back splash tile, and went above and beyond to make sure that we were taken care.

As
Review №19

I had a wonderful experience with Granite Artists. I highly recommend them! Yousef help me with every question I had concerning my kitchen countertop replacement. He was there for me every step of the way. I am in love with my new countertops and I cant wait to get my master bathroom and guest restroom countertops replaced. I will definitely use Granite Artists again.

Wi
Review №20

Please be aware of empty promises. I was working directly with Scott on a piece of marble for a project. We agreed on price and product and he promised me that he would take care of everything. I specifically asked him is there is anything else he needed from me and his response was “No.” I have all this in writing to prove as well. Fast forward to the week I was supposed to pick up my product, and Scott has no recollection of our conversation, texts, or emails. After a long hold time he responds, sorry, I never submitted your order. I asked him about the timeframe now due to his mistake and he said there was no way to expedite the project and it would be another couple weeks. Scott’s mistake has set me back over two weeks on my project. They are extremely unorganized and even more unprofessional. Please take your business elsewhere and save yourself time, money, and a HUGE headache.

Ou
Review №21

I bought a bathroom vanity from Granite Artists. It was a smooth transaction. Thank you scott

Wi
Review №22

The Best of the best !!

Za
Review №23

The Best of the best !!

Me
Review №24

We chose Granite Artists based on their online reviews and they did not disappoint! From start to finish our sales associate, Nadine, was informative, communicative and made the selection, purchase and installation of beautiful new granite kitchen counters a fun and easy process! They carry many materials including granite and quartz and had a great selection and fair pricing as well. We recommend this company and specifically Nadine, and the install team without any reservation.

ro
Review №25

Very good prices, amazing job, very professional crew, cant be more than happy.

Ry
Review №26

Absolutely over the moon with the experience ive had when dealing with Granite Artists. The owner himself spoke with me about my plans for my home kitchen. It turned out better than expected, me and my wife could not be any happier! Definitely recommend this to anyone whos looking for an affordable and smooth home changing project.

Ch
Review №27

Youssef and his team are a class act. I was in a bad spot with a home remodel gone wrong, and they helped me out. Highly recommend - and also they have a fantastic showroom with ALOT of quartz and granite samples all manufactures. Probably the best place to go to see samples.

Ho
Review №28

They are simply just awesome, amazing customer service and quality job they do. Please dont hesitate to call them for a quote. shihab

Jo
Review №29

After 10 years of purchasing my home, I finally decided to get granite countertops. I had anxiety about the whole process until I found Granite Artists in Plano. Yousef was patient and very knowledgeable. I was able to ask questions and get suggestions with no pressure at all. He put me at ease and the process went smoothly. I am in love with my kitchen. Thank you Granite Artists.

Ma
Review №30

Granite Artists was recommended to me by my co-worker. Yousef was very accommodating and patient with me in the descision making process. I will be using them again in the future.

Ja
Review №31

I have been working with Granite Artists for roughly one year. I am in the multi-family construction side and must say their reliability, price, and turn around time are #1. They have installed approximately 40 units for me to date. Yousef is very professional and a pleasure to work with. So whether you need residential or commercial countertops done please give them a call. Appreciate your service!!Jason with JH Building

Me
Review №32

Granite Artists just installed our quartz countertops in the kitchen. They look beautiful, were installed by pros, & the customer service we received was Top Notch! A few problems came up, as with any project. But, the owner, Yousef, handled everything with the utmost care & with out additional hassle or expense. We are very happy with the entire experience, especially the finished product. We will absolutely use their services again for any future projects, & we highly recommend them!UPDATE: Since Google wont allow more than one review, Im providing an update. We had Granite Artists come out again for another job. We loved the kitchen so much, we decided to carry the same quartz into the bathroom. They just finished, & it is BEAUTIFUL! The minor issues that came up were addressed immediately & thoroughly. They really went over & above what was expected. I wish I could give them 10 stars for their review. We cant say enough about how happy we are, how great they were to work with, & how highly we recommend them. Thank you Yousef & Granite Artists!

Se
Review №33

My company has been in business building and remodeling here in the DFW area for many years and we have always depended on Granite Artists for the best and most professional design and installation work with cabinets and (Granite) counter tops.the work is impeccable the staff is very knowledgeable and friendly.Thank you Granite Artist!See you at our next job site.Lee Namin Properties LLCPlano Texas.

Sa
Review №34

Yousef was very easy to work with, had fair prices, and overall good customer service.

Ni
Review №35

I have been telling everyone about this place!!! Prices are Amazing and so is the service. Yousef (the Owner) is top notch!! I know that I am a difficult person to deal with when it comes to sales people but Yousef went above and beyond. My wife and I shopped around for a couple weeks looking for the best deals for Granite and Quartz countertops. Granite Artists in Plano saved us almost double in costs and the turnaround time for the install was crazy fast. Compared to Home Depot, Lowes, Ikea, and even surplus stores Granite Artists in Planos pricing and quality of work/materials is still lower in price.Seriously, it is foolish to not check this place out. I live a little over an hour away and I am so happy I made the trip out there.THANK YOU AGAIN YOUSEF

Information
29 Photos
35 Comments
4.7 Rating
  • Address:3200 14th St #408, Plano, TX 75074, United States
  • Site:http://graniteartiststx.com/
  • Phone:+1 469-814-0555
Categories
  • Granite supplier
  • Cabinet store
  • Countertop store
  • Home improvement store
  • Marble contractor
  • Marble supplier
  • Paint store
  • Remodeler
  • Tile store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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