Had a great technician (Corey) help me with my issue. He was more than willing to answer any questions I had and was very polite and you could tell he appreciated his job!Also, I called them late last night around 08:00 pm and they were out here by 10:00 am the next day. It took him a few hours, but he got straight to work and got it done quickly! Really appreciate everything he did.It was a little pricey for me, but I didn’t shop around too much, so I can’t really knock them on that. Overall a great experience really
Our garage door broke on a hot Sunday afternoon. It weighs over 1800 pounds and we were stranded because we could not open it ourselves. Joe was able to help us out and our service was outstanding! He was personable, knowledgeable, and informative. When I opened the door he was wearing a mask, which we truly appreciated because it was so respectful. Our garage door has never been quieter! Thank you Joe! This is a wonderful company.
Mr. Joseph was very kind and detailed in options available for repairs on the garage door. And the price was/is very reasonable too. I had been calling around getting quotes and this company met a competitors price!Joseph also wore a mask while talking with me in this heat!I will use this company again and tell friends as well when they need help.😊Thank you for your wonderful service!N. Obrien
Our garage door fell as we were driving out and it was closing. We tried opening the garage door but were not able to open it. We called the following morning and they were able to come out that same day. Luke came out and explained in detail what needed to be repaired and why, he was very professional and worked diligently to repair the door in no time. I would highly recommend this company to family and friends.
Quick response. Everyone I dealt with was friendly and knowledgeable. The service needed was explained well and the work was completed quickly. I would highly recommend.
Alex arrived on time and quickly took care of my repair. Very knowledgeable! I’ll ask for him next time I need service.
Action Door & Repair Specialists; great company; excellent customer service; Mr. Richard Esquivel is very professional; he provided an excellent service. Highly recommend.
Got Carl to come out and go over my options for repairing a busted spring. Since Ive had this happen before, and the system was old (real old), I asked for options, and Carl let me know what they were. After mulling over what was available, pricing, time to get it installed, I made the easy decision to go with his recommendation! I appreciate the honesty and support. Great service!
I was very impressed at the speed that they were able to come out to our home. Rogelio listened carefully to our issue, presented the options and answered all our questions. He was professional, knowledgeable and most importantly, did a great job. We had a system that had springs inside the door and the wires/springs broke so he easily converted it to springs on the exterior of the garage. We are very happy with the work and will definitely be calling again in the future if we have any other issues. Thank you!
Garage was having major issues and the app connectivity was all screwed up. Called them and they were able to get me in within the hour. Jose came over, told me my issues and fixed it in no time. He even helped me connect with my garage door manufacturer to help me troubleshoot my app issues. He didn’t have to do it but he was a great help. I appreciate you Jose. Thanks my friend!
Alex did an outstanding job on our garage door repair. He arrived on time with a positive attitude and was professional, knowledgeable, and gave us the best price possible. Our garage doors are working like new! Thank you, Alex!
Richard(Rick) did an amazing job! Super informative, professional, and got the job done quick and easy! I would highly recommend him and this company.
I submitted a request online around 7 PM and they got back to me in fifteen minutes. Scheduled an appointment for the next day and gave me a heads up when they were coming over. My technician was very straightforward and pleasant to work with. I’m very satisfied with the overall experience.Thanks!
Absolutely horrible - even the one star is inflated but I had no option for zero. My garage door needed to be adjusted and I was quoted a charge of north of $300 with no explanation beyond its a Level 1 but that it could be reduced if I agreed to a tune up on door #2 and #3 (which they had done a few months before) bringing the bill to over $500. I said to stick with the repair only, went inside and two minutes later, I hear a crash followed by a knock on the door. The cable snapped totally unrelated to the repair and now my repair would be north of $500. Told the tech I would pay the $35 service charge but to leave. Next I have a knock on the door and the office manager is on the phone trying to convince me the quote was fair and reasonable. I decline and sent them on their way.Save your money and headache and use someone/anyone else unless you liked to get gouged and up-sold.
The service I was provided by JJ was excellent! He was courteous, knowledgeable and very professional. I really appreciate the level of service he provided. He truly is an asset to the company.
I have had an extremely great service from the guy. Extremely knowledgeable, respectful, and his work was clean.
Alex was on time and very professional, he explained the whole process before and after. He installed new springs, cables and rollers. I have been using this company for years and I am very pleased with their expertise and service. Highly recommend !
Very fast, knowledgeable and professional. Definitely keeping in my contacts for future use.
Technician Alex was extremely customer service oriented and did excellent work. Very satisfied customer.
Great company to work with. Storm knocked out my old garage opener. They were able to come the next day to take a look and replace it.
I was totally impressed with the professionalism of this companies employee. Jose explained the problem to me and then told me how it was fixed. He even showed me before and after pictures so I could see fir myself that the job was completed. I highly recommend Action Garage Door Repair and in particular, Jose. You will be as satisfied as I am!!!
Reliable and quick. Answered all of our questions and fixed the spring in less than an hour.
Jose was very professional and did a great job installing our garage door opener.
Nate was awesome helped me out. Thanks
They are human garbage, they used existing hardware to mount my new door. It will not open or close. They refused to honor the warranty. Liars and thieves. The installers attempted to charge me extra for items like the handle. I have never been able to lock this door since it was installed. They told me garage doors are only meant to be used without garage door openers and tried to sell me an opener the third time they did not install it properly. There should be an option for negative stars. They took down a thirty year old door that was knocked off track by a tornado that legit went down my alley instead of remounting it and convinced my wife to purchase a new one. It has fallen on me four times now.
Excellent service, competitive prices, friendly staff. Joseph Wilmot, my Repair Specialist is A+.
Alex showed up for our appointment on time and got right down to business. He explained exactly what was included for the price, made some suggestions I never thought of and didnt try to sell me things I didnt need. For example, I had purchased a belt opener with a battery backup, another vendor came in and told me he had a better chain opener with no battery backup and less hp. The installation was performed on schedule and the gentlemen did a fantastic job installing the door, hardware and new opener. I would strongly recommend this vendor!
Cody did a great job going over my options and did an even better job getting the job done. I highly recommend Cody and Action Garage Door for all of your garage door needs.
Josiah and Blake were very professional and did an outstanding job replacing the air conditioner coil. They were very through and I will recommend them to all of my family and friends.
Jose came and fixed my garage after 5 PM and was very friendly while working. I will for sure be using this company again and highly recommend them to others.
Zero complaints. Excellent service and price.
Maor arrived promptly on time. He got our store gate fixed in no time and thoroughly showed the team how to operate and maintain it! He was very professional and will recommend him to other businesses in our network.
Excellent service!! The technician Cody was outstanding!!
Very helpful and didn’t try to just sell me a new motor.
My spring broke around 3:00p on a Saturday afternoon in December. I called an architect buddy and he recommended Action Garage. Jake calls back and shows up within 2 hours and had the job completed within 90 minutes. Would’ve been faster but we kept visiting. Very interesting guy Jake. Call them if you need quality help.
Alex was great! He was very detailed and gave me all of the information I needed to make the right choice!
Great service. Tech was efficient, knowledgeable and respectful, and did not oversell.
Extremely cost and time efficient.. highly recommend based off of personal interaction. Great job Arnold
Cody was very professional, informative and provided excellent customer service.
Wonderful service! Alex the tech is great and took time to explain to us first time home owners!
They showed up same day and fixed our door quickly.
Great professional, transparent service!
Kevin was great. I had an older unit and the motor had burned out. Kevin walked me through the process and spent extra time making sure the unit was set up correctly. Highly recommend.
Carl did an amazing job! Thank you again!
Alex and Adam were fantastic, informative and completed everything very quickly. We had a bad experience trying to go through another company and am glad we found someone much better. They did a solid job and we are satisfied :)
I got a crazy estimate from a garage door repair company in Coppell to replace two broken torsion springs, $1600. Thats right SIXTEEN HUNDRED DOLLARS! Alf from Action Garage Door came and did the job for $500. And, they through in a new torsion bar. Same day response. Next day installation. They were custom springs since the door was wood clad and 18 x 8. Weighed a ton.Highly recommend Action Garage Door Repair Specialists
These guys are GREAT!!!! Very respectful and very helpful! I would recommend this company to anyone that is looking for any kind of garage door needs. They are the best!!!! Our installer was very educated in his job and very professional. The gentleman that I spoke with on the phone and made my appointment was so friendly and welcoming! I will definitely use Action Garage Door if I need any garage door needs in the future.
No need to look further. Call m and gitter dun.
Alex explains to me clearly about the pricing options before the service. He is knowledgeable and knows what he is doing. His job was done very neat and professional! Thank you Alex!
Fabian did an excellent job of installing the garage door. He was professional, courteous and did not mind answering my questions. I highly recommend Action Garage Doors. If Fabian is the installer, you will have one of the best in the business!
Needing assistance with my Liftmaster garage door opener,Action Garage Doors response was quite good and prompt.Their technician, John, did a commendable job of getting myunit to work properly in a very a very short time. He went furtherand provided advice on improving the performance of my unit.
Highly recommended. When they first came out to look at the door the tech let me know I could call the manufacturer and get a replacement part for free. He even gave me the phone number. Once the new part came in they came and installed it. I feel like they went out of their way to save me money!
Called with my problem after 1:00 pm and they said they would be out between 4 & 6 pm! I was shocked at the friendly phone service and that they would be here the same day. Sure enough, they were here at about 4:15 pm. Alex and Kevin could not have been more fabulous!! Alex gave me ever option and associated pricing possible, along with the pros and cons of each scenario. He explained everything courteously and professionally and answered my many questions. I could not have asked for anyone more helpful! Ended up deciding to completely replace the door so I hopefully won’t have to deal with any problems for awhile. I would recommend this company in a heartbeat!
Very fair and honest company . Excellent customer service from Chris, in the office. My go-to co when issues occur with my garage door.
Excellent service!
Excellent experience. Steve was thorough and professional. Our new garage door looks and works great!
Reliable and best service
Great experience with this company. JR came out to temporarily fix our door and explain options for a new one. Extremely competent, knowledgeable, professional.
We went with insulated garage doors. I can already feel a big difference in the heat/hopefully cold this winter. Josh did an awesome job. Last year we purchased the lift master garage door openers from Action Garage. Very quiet combination (garage doors and garage opener). Thanks Josh and Action Garage!
Alexander Throckmorton with Action garage doors is a top-notch guy with a great company. Your not gonna find any better. Alex is an excellent service consultant for them, great service, very personable, attention to detail, and and did the job efficiently and perfectly. I can’t say enough about this guy, as well as the company. Some companies will charge you double for what they charge! Action garage doors and management were very professional with great pricing and great service. If you need anything done with your garage doors, look no further! Thank you guys!Erin and Matthew Siskowski
Dont use these guys if they send a service guy named Alf!!! He is the most argument guy I have ever dealt with. I have used the company for 10 years and have had no problem at all until this dood showed up.
Called at 5 pm when I got home to a broken spring so I tried one company they closed at 4. Gave Action a call after googling, the scheduler was very nice after I explained that I was headed out of town and wanted my wife to be able to park in the garage while I was gone, he told me let me call you back in a minute. He called right back after he worked some magic and told me Jake would be here in 1 hour. I couldn’t believe it. They also gave me a $50 off coupon and a lifetime spring warranty. Not to mention very competitive price. I expected no one would be able to come out with such short notice but they cared about my situation and made it happen. They also just made a customer for life, removed the old company’s sticker and replaced it with Action’s. All around they are great, friendly, professional and a value as people and a company. Highly recommend with confidence. Upfront pricing with no hidden costs and a lifetime warranty. 100% satisfied.
JR was great with Action Garage Door Repair on Monday...... unfortunately we have a lower end gate opener motor that isnt mainstream. He was forced to stay on the phone with this small company out of California for over 45 minutes to figure out the exact problem for the opener. By being patient and diligent, he was able to save us money in the end and get the repair we needed with our large electric gate at our residence. Thanks JR.Sincerely, Bud Smith
Got my door setup quickly, and did a great job! Everything was done with skill, and the new door is quieter than I thought possible.
I would like to compliment one of your service technicians, Richard, for the excellent service he provided me today. Several garage door companies have explained my problem. However, Richards professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. You have definitely gain a new customer who will refer all of my friends and family to Action Garage Door.
When your garage door comes off the rails at 6am, you need good help and fast. Took a chance on this company and they did not disappoint. Fabian, my technician, was knowledgeable and very nice. Showed me what signs of trouble to watch out for in the future. Would highly recommend this company.
They were able to come out same day and this was just a preventative maintenance service that I needed. I appreciated the urgency!
My garage door quit closing and so I called Action Garage, when I told the sales rep what was wrong he told me over the phone how to fix it and after fixing the sensors there was no need for an appointment. IF my door really does break, I know I will be calling Action Garage Door Repair. Awesome Customer Service!!!
Rogelio did an excellent job in servicing and repairing the garage door .
Fast & friendly service. Professional techs who explained the work completely. Same day, too!
This is the second time we have used Action Garage Door Repair. Both times we had a technician at the house the same day. This last time the whole door needed to be replaced. The replacement was scheduled for the next morning. The technician was prompt and efficient. New door works perfectly.
Great work !
Called at 8am and the technician was at my place around 11:30 to perform the work. Garage is now working better than before it broke. Recommended some additional items and gave options for others. I am happy and asked to make sure they leave a sticker so I know who to call next time.
Ryan was at my house in less than an hour of calling, very impressive! He was very personable and professional, and took the time to explain how all the different components functioned. I will definitely call Action and Ryan back for any garage door needs in the future!
I asked this company to come out to my house and diagnosing problems of my having with garage door opener . they charge a fee to look and simply walked in and told me I needed new ones at left. Seems like a pretty easy way to make money, just take a fee for coming out and tell everyone you need new equipment and leave with their money. I havent had a pie in the face like that in quite some time
Service was fast, Josh was a great tech and great to visit with. He has our door working like new again and he educated me on maintenance items beyond greasing the door that I didnt know about. We have been using Action since 2008 and have always had great service. In my opinion, the service is kind of pricey, but I dont know enough about the business to comment any further. It seems like its $5-600 every time they come out, even with things under warranty. They are, however, a great service and I will continue using them.
Great customer service from the office and the service technician. Timely with appointments and the pre-call window is accurate and greatly appreciated. The service technician was thorough in evaluating our issues and good at explaining the solution. We would definitely recommend this company to others and use them again ourselves.
This morning I had a broken garage door spring but after a quick call today my garage door springs were replaced and everything is now working! Given the repair I also elected to do some additional preventive maintenance to keep it working longer. The technicians were extremely professional with their work and explanations. I appreciate the great service. Thank you!
Very responsive, courteous service. Reasonable cost. Technician, Alf, was an amazing worker - knows what he’s doing! I can highly recommend this company with confidence.
Services with Action Garage Door Repair Seevices technicians and phone staff are always professional, knowledgeable and courteous. Thank you for always getting the problems solved in one visit.
Fabian was very professuional and friendly. Price and time spent on site was above my expectations. Will call them again for their service. I would highly recommen their service.
Great company with quick, professional service! Highly recommended!
They took my service call money, told me they would order part and 15 days later I was the one following up with them. I was finally told that my opener was a sears product and they no longer get parts, but I could buy a new one from them. After doing my own digging around I found Lowes carries the part for 9 dollars. Too bad because in 2 years I was planning on replacing my 3 car garage doors and motors completely, but needed an immediate fix for this go around. Action Door you lost my respect and business. Its a matter of principle. Hope you learn from it.
My door broke on a Saturday morning with my car stuck inside. Action was able to send out someone quickly. The repairman was so friendly and helpful. He explained everything and gave me tips on future maintenance on my door. He fixed the problem promptly and even tuned everything up. The price was more than fair and I’m very appreciative for the here at work and customer service. I will definitely use them again!!
Used Action Garage Doors on two occasions. Both times with garage doors repairs. Outstanding customer service and always on time which is a rarity in todays world. The technician, was always professional and skilled not only focusing on the current repair but also areas to watch out for in the future reference. Great company. Highly recommend.
Our garage door opener is used very little and by my grandparents- 2 little old people who never go out. The garage door itself is light as a feather to lift. Action Garage has been their one and only repair company in 10 years. Found the horsepower lift on the unit cranked to the highest most powerful, unnecessary level - which burned out the motor. This garage door opener could easily have lasted 20-30 years with such light easy use. The Action Repair person had cranked up the HP to the highest levels- on this so high- it burned out the unit. No one else touched the system besides these AG repair people in 10 years- we have all the bills. By having the HP cranked up so high- it burned out the garage door lift-motor. We will never call them again. .
Great Service.
Ralph is awesome!! This company originally installed my garage doors six years ago and when I needed a service call, I called them back out. They are friendly, fast and knowledgeable, they know garage doors in and out and I will call them again next time!!! I highly recommend Action Garage Door!!!
Fast and wonderful service! Allan was at my home quickly, fixed my garage for a great price, and even let my sons help him. I highly recommend this company and would choose them again in a heartbeat.
Strongly recommend and use Action Garage Door Repair Specialists again. I called them at 9am this morning and they were here at 11am to fix the garage and free my Jeep that was being held hostage. They were very affordable and Im super thankful for these technicians.
Highly recommend. Showed within an hour of my calling. Left it cleaner than it had been ...programmed remotes, key pad, car and stayed an extra 10 minutes until my husband got home so he could program his as well. Very knowledgeable Comics explained all of the details, warranties and showed us how to register the garage door opener.
I saw nothing but 5 stars when I found this place after both of my springs popped. They were right.
Im very happy with the service I received. Excellent company to work with. Knowledgeable and very customer friendly. Will use again. Will recommend.
Garage door broke yesterday. Technician arrived promptly as scheduled, was knowledgeable and polite. In no time door was repaired, for less money and time than I expected. I highly recommend!
Great service, will recommend the Specialist anytime any day.
Great Service. Had the job done in an hour.
Ryan B did an outstanding job this morning replacing Garage Door Springs and also gave me a nice hints on how to keep my garage door squeak free and keep it running smoothly. I would highly recommend Ryan B for any Garage door repairs or any other needs.I had a broken Spring on my Garage Door which needed to be replaced. I contacted Action Garage Door and they were very prompt and courteous.
My experience with a Action Garage Door Repair Specialists was amazing. Its so rare when you get such well-coordinated, speedy and efficient service. Both Robert, the scheduler and Jake, garage door expert, were courteous and true pros. I am happy with the work and the cost was fair. Thanks to all at Action Garage Door!
My garage door would not open and my vehicle was inside of it! Called Action Garage Door and they sent Ryan, the Technician, immediately to my home. In no time at all he had it repaired. Thanks Ryan and thanks Action for the quick service!
I called action to get a quote on a belt for my opener. Instead of a quote the representative asked why I would purchase an item that had a lifetime warranty from the manufacturer. I had no idea this was the case as no one not even the manufacturer mentioned this when I called. He could have taken me for $200 as that was the lowest price I had for this part installed at the time. Instead Action saved me money by being honest and treating me fairly. I will be calling for future needs no question.