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Plano Overhead Garage Door
1100 N Central Expy, Plano, TX 75074, United States
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Plano Overhead Garage Door
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Sk
Review №1

The whole experience with Plano Overhead was professional and positive from beginning to end. The agent who answered the call, promptly, was pleasant and set up an appointment easily. Josh was available earlier than planned - does that ever happen? He explained the issue to me, fixed the problem, and even applied a coupon. Recommend wholeheartedly.

Le
Review №2

Arrival time were communicated and kept.Installers were exceptionally clean, neat, organized and obviously competent.The installers showed me what wrong with the prior installation and fixed it.Made sure that all stated tolerances were adhered to.It was a joy to have these people at my home to do this work.Only 1 negative - It took an exceptionally long time to receive materials from the manufacturer.

Pr
Review №3

I’ve used Plano Garage Doors since I moved into my house and have not been disappointed by their advice, service or customer service. Both times I’ve had to use them, they’ve been prompt, friendly and respectful of property. I would definitely recommend their services. Photos of my last job attached - spring had to be replaced. Took less than an hour.

ni
Review №4

Jake was very professional and courteous. He arrived on time and did an outstanding job. He explained everything he was going to do before he did it and told me the cost upfront. I would recommend Jake to anyone.

Sa
Review №5

Donny called and asked if he could arrive early which was great; very personable; did a thorough check and highlighted a problem which he then rectified. I strongly recommend that everyone services their garage doors every year. These doors are heavy and potentially dangerous, and prevention and maintenance goes a long way. Donny was a pleasure to work with. Thank you.

Jo
Review №6

Had a productive morning talking to Josh Dunn this morning! He quickly analyzed my door problem, and gave me options that were clear and helpful.He did an excellent installation of opener, and explained some of the numerous features. I have used this company for over 20 years (maybe 25), and have never had a problem. I highly recommend!

Ro
Review №7

I’m the landlord for several houses and this is not the first time asking for help. To keep the tenants happy the job needs to be done as soon as possible. Every time that I called always an answer and schedule an appointment in the next day or two. I’m very pleased with their service

Vi
Review №8

This company and its technicians are by far the best. They responded quickly and had my garage door fixed the same day. The gentlemen (Jon +1) who came, were very professional and explained the issue with my garage door in detail. Their pricing compared to other companies are lot better and their service is exceptional. I will be using them for all my future garage door needs.

Cl
Review №9

Jeff came out to give an extimate and said he could do the door opener immediately as he had one one the truck... so since I would have had to make another appointment, I decided to let him install it. The only drawback was he did not mention the possible discounts and in my infinite wisdom, I forgot to ask if there were any.The opener is now nearly silent and the door glides up and down smoothly.... a major improvement to the garage!

Lo
Review №10

Called Plano Overhead Garage Door for maintenance. I was very impressed with the customer service received during the intake call. I was able to know who the technician was and felt comfortable during the visit. Paul did an excellent job explaining the ins and outs of my garage door and pointed out what I need to watch for. He took his time checking and double checking his work to make sure that his job was thorough and complete. Even though it was a Friday evening, he was not rushed. I am very pleased with the maintenance work done to my door and definitely recommend Paul and Plano Overhead Garage Door!

Br
Review №11

Called at 8am on Friday, technician was at my house by 4pm that afternoon. Quality work and friendly technicians. Debugged quickly and affordable for brand new opener and labor. Also very knowledgeable and walked me through all self-maintenance and care, also talked through my other 2 garage doors and preventive maintenance. Would highly recommend!

G
Review №12

Arrived ahead of schedule, which for me was a good thing. Very Professional. I had only asked about 1 door Spring replacement for the Free estimate, but in the end wanted 2 replaced. Very accommodating. Even with that, they went above & beyond requirements, and thus expectations. Great experience.

Sa
Review №13

I highly recommend plano overhead garage door. They replaced our garage door a few years ago. We use them yearly for a maintenance check. Part of the drywall collapsed and damaged our sensor. Will the technician came today and replaced it. He was very professional and thorough.

Lo
Review №14

Jon was awesome! Very courteous and professional and on time! He even educated me on how to spot potential problems. Will be using this small local business from now on!

Je
Review №15

I had a great experience overall. My initial call was handled professionally, the same day I had a visit & quote. The new garage door & opener were installed the next day & Brandon did a fantastic job. He was very organized & his commitment to doing a great job is shown in his work. He explained all of the features & I couldnt be more pleased!

Ph
Review №16

After a spring broke in my garage overhead door which stopped me getting my car out of the garage, I called Plano OGD and they came out the next morning. They fixed it within an hour, making sure everything was correctly balanced and working perfectly before the technician left. I will certainly use them again in the future.

Je
Review №17

They did a great job from the initial call to repair and get me operational to the installation of new doors a couple days later. They were half of Welborn garage doors. I highly recommend!!

Br
Review №18

First time ever getting a garage door service and I hit the jackpot. The overwhelmingly positive reviews led me to Plano Overhead Garage Door and they did not disappoint. The receptionist was plesdent and detailed and my technicians Juan and Kyle were awesome. I had a new opener installed along with rollers and a few other miscellaneous items. Pricing is very fair and I did not at all feel like the techs were trying to sell me one anything I didnt need. They also took plenty of time to walk me through setting up and operating the new opener. Defitnely recommended!

Ro
Review №19

I’ve been using Plano Overhead Door since we built our house, and we will definitely continue to use this wonderful company in the future. Today about 3:00 I discovered that my garage door was no longer working. Yikes! We planned to leave town tomorrow. I called the office, and they didn’t have any regular slots available, but could fit us in as an emergency. Lucky for us, Josh was the technician that was sent. He arrived within the time window. He was quick to diagnose the problem and was very thorough. Josh gave me an estimate of the work to be done as well as an estimate of the time the job would take. Both were spot on! Josh even blew the leaves out of my garage on his way out. Now that is service. Thank you Plano Overhead Door and great job, Josh!Happy Plano Customer,Ronda Horan

Be
Review №20

Josh did an excellent job repairing my garage door today. He was very professional and pleasant to me. Thank you.

Ca
Review №21

Jim was so helpful and kind. He went over instructions on lubricating my garage door. I would recommend him and this company to anyone. Great service….Super 😊

Aj
Review №22

Will Rhodes is very diligent to the client needs. He helped me with the remote setup and was candid enough to say that pop noise of the garage door can’t be fixed due to sticky paint between the panels of the door. Thanks for letting me know what can be fixed and what not. Overall great experience i had.

Bi
Review №23

Excellent service call on our garage door opener. We needed service for a broken drive belt. We called in the morning and were given a 12 to 1 appointment window and were advised tech would text in route. At the time the appointment was set we were sent a message with a way view the techs picture so that we knew who was to arrive.Professional, on time, polite and a company that goes above and beyond to honor their word. I would recommend to anyone for any garage door repair or replacement work.

B
Review №24

Plano Overhead Door repaired my double overhead door today. The service tech was incredibly friendly and knowledgeable. He was right on time and completed the repair and lubed and tuned up the door quickly and efficiently. A different tech came later the same day to install an opener for my single overhead door. Same thing! Super friendly, great attitude, knowledgeable, on-time, finished quick and he gave me 4 new remote controls without me asking and free of charge! When I told my wife about this, she said she experienced the same helpful service when she placed both orders. In these times its rare to encounter exception customer service unless youre willing to overpay, but Plano Overhead Door has great prices, great service and exceptional employees that truly care. I highly recommend Plano Overhead Door.

Co
Review №25

Josh did a great job installing our new garage door. He was professional, on time, and very helpful in explaining the work to be performed. I have used Plano Overhead Garage Door multiple times over the years and they are honest and fair, trustworthy and dependable. I highly recommend them if you need help with your garage door equipment. Keep up the great work!

Ch
Review №26

BRANDON was excellent! He got to work restoring the door function so he could find the root problem. He quickly found the base issue and proceeded to fix it and resolved all the resulting issues. He was friendly and totally professional. I recommend Plano Overhead and Brandon.

Er
Review №27

I’ve never had to replace a garage door before and I had NO IDEA what to expect. Plano Overhead came and gave me an estimate yesterday and then turned around and had the door and new opener installed today! Great customer service. Great craftsmanship. Just a great company all around. 100% recommended!

Da
Review №28

Jarrod was my technician and he was able to come earlier than the original time. He was great and explained everything to me and gave me my options. We were hoping a new circuit board would be the answer but the unit is 20 years old so we had to get a new unit. The new unit will do so much more than the old unit and everything will be much easier. We have a garage exterior keypad which will be much easier to program should the need arise. Jarrod was very friendly and accommodating. This was a great experience and I would highly recommend Plano Overhead Garage Door.

Mi
Review №29

While pulling into our garage, a car accidentally ran into and displaced the outside wood trim along the garage door at our house. The trim was cracked and bent outward, and I was not sure who to call or how to fix it. I did some internet research and found Plano Overhead Garage Door and gave them a call. Thankfully, they were willing and able to come out and address it. They got me scheduled quickly, and they did an incredible job at a very fair price. Jon and Gannon were our technicians and they were amazing. They were very straightforward as to the problem and how to fix it, they were very personable and professional, and they were able to take care of problem quickly. Not only did they fix the issue with the door trim, but they lubricated and adjusted the door as well. The trim looks great and the door runs much quieter! The accident with the door was unfortunate, but working with Jon and Gannon and Plano Overhead Garage Door was amazing. Id give them 10 stars if I could. Very highly recommend them!

Ha
Review №30

Wonderful, prompt, knowledgeable and very polite. I cannot say enough about what a blessing Jake and his company Plano Overhead Garage Door have been. He and his crew caught and saved previously installed issues that would have been a possible deadly failure. The garage door moves with a gentle, quite ease now.Thank You Jake! :-)

Ge
Review №31

Had a spring snap on my door this morning. Called Plano Overhead based on reviews and feedback. I could not be happier. They quickly scheduled a repair tech and then called back to see if he could come EARLIER. Jacob came out with his colleague and they quickly assessed and fixed a major door problem. They had all the parts, all the tools, and got the job finished brilliantly. Jacob walked me through the whole process and really made everything seamless. I’ll absolutely use these folks again.

De
Review №32

Cody arrived on time and did a great job repairing my mom’s garage door. I called on a Saturday morning and Cody was able to come out that afternoon. I would highly recommend Cody and Plano Overhead Garage Door company for your needs.❤️

Do
Review №33

Excellent service as usual. Have used them for over 10 years. Very dependable.

Ro
Review №34

I called Plano Overhead late in the afternoon and was given an appointment for the next day at 3:30. Juan called at 2 and came early. He replaced my garage door opener and was gone by 4, talk about fast and efficient service.Juan was professional and friendly and gave us options on the repair or replacement of the opener. He didnt try to talk us into anything to push for a more expensive service. I knew our garage door opener had to be at least 20 years old and was grateful it had lasted that long. I decided to replace it now rather than to have more problems down the road.I would recommend Plano Overhead Garage Door because of the wonderful experience I had.

Be
Review №35

Great Service Tech! Josh from Plano Overhead Garage Door fixed my old garage door yesterday and took time to do the job right! My garage door made lots of noise for a long time and now you can barely hear it go up and down. He was professional, thorough and efficient - just the way Plano Overhead Garage Door performs service for their customers! Give them a call for your garage door needs.

Be
Review №36

Jarrod was extremely nice and knowledgeable, took the time to tell us all of our options and explained how everything worked. He came right on time and was super fast! Would highly recommend for a new garage door, repair or upgrade.

Ch
Review №37

Plano Overhead Garage Door was one of three companies who bid our garage door & opener replacement. Not only were they far and away the most professional in assessing and bidding our job, they were significantly less expensive than the other two companies, and offered a superior product as well. Will came out to bid our job and was thorough with his assessment and documentation. We had everything we could want in writing, which made our choice a no-brainer. JT led the installation and had the door tuned and working well within the estimated timeframe. He also demonstrated and explained opener operation and assisted with the remote controls. Bottom line, Plano Overhead was top notch in their approach from start to finish, and for a much better price than their competition. Highly recommend these guys.

An
Review №38

I called Plano Overheard Garage Door on a Saturday morning and was able to get an appointment on the same day.Paul Reyna did an amazing job on replacing my broken spring.He explained everything thoroughly and answered all my questions.He was very kind and professional!Angel S.

Ge
Review №39

From scheduling to getting the inspection to having work done, OUTSTANDING! Easy to set appointments for the inspection and repair. Our technician, Juan (who also performed the inspection) was friendly and masked. He showed up this morning an hour early and did an excellent, thorough job. Emily in scheduling was wonderful. 5 Stars across the board. Highest recommendation!

Ke
Review №40

Very professional group and a please to deal with. Ive had them out for several things over the years and they have always been so easy to work with. They guys that do the work are just nice guys too. Id recommend them in a heartbeat.

Br
Review №41

Fantastic new garage door installation. Technician Brandon Sears showed up on time and described exactly what was going to take place. After the install was complete, he thoroughly went over all follow-up information needed and also sent a follow-up email (warranty info, maintenance, etc.). So far a great product and great service by Plano Overhead Garage door. All items look andwork perfectly. Price was also very competitive which was a big factor.

L.
Review №42

Stop reading reviews and just call them. This company is one of the best—not just among garage door companies, but among ANY company. I’ve used them two times and it’s hands down the best service I’ve received anywhere. Just call and use them and save yourself time from reading more reviews on them or other garage door companies. Jon was fantastic at installing a new opener and explaining and connecting EVERYTHING.

Sr
Review №43

Jim from Plano Overhead Garage Door was extremely professional and explained everything very clearly at both appointments for free quote and actual installation. I also like the approach of providing the facts and leaving the decision to the customer vs typical sales push. He provided adequate heads up and showed up on time for both appointments. I would highly recommend this company and Jim for your Garage door needs.

S
Review №44

My garage door stopped working, found broken spring on one side. Contacted Plano Overhead Garage Door. Denise first helped me setup an appointment for next day, shortly after she called me telling one technician is available and can come in immediately. Wow! Same day service with no extra charge!Braddon arrived shortly after the call and explained what to be done, about one hour later, my garage door is back up working!So grateful for Brandon and Denise to help for the service!Nice job done!Thanks.Shao

Ke
Review №45

I had a spring issue with my garage door. I made an appointment the next day, and Hoang really did an exceptional job on the repair! He was professional, on time, and extremely efficient.Thank you!

Al
Review №46

I had Plano garage door come out to do our yearly check up on our springs and door. He did an amazing job. Also he told me that there was a coupon in an email that was sent. This Saved me $40. Very efficient and was in and out of my garage in 15 minutes

Ro
Review №47

Brandon was prompt arriving at stated time. Thorough in diagnostic procedures. He was courteous, friendly and even helped me with the My Q app. Five stars for sure!

Ja
Review №48

We have used them before and they are a fantastic company to work with. Easy to schedule. Very customer conscious. They send a text with a photo of your tech. So you know who to expect. The tech Jake showed up early. Very professional, he inspected the door and reviewed what needed done and gave me a price prior to the work starting. Took time to walk me through everything he had complete and answer any questions I had. He provided recommendations on a general maintenance schedule and when I should follow with the Plano overhead garage door for scheduled maintenance in the future. I can’t say enough about the experience. Great company with even better employees.

Kr
Review №49

Absolutely incredible service. Paul Reyna took time and attention to do the job right. He not only installed the opener I had bought, he made sure the door itself was in tension and lubricated the door after adjusting its fit. He explained exactly what he was going to do. He even gave me tips on how to maintain smooth operation and how to improve the outside look. I was not charged a penny over what I was told either. I would have been happy with just the installation but because of Paul’s dedication, time, and care I’m never going anywhere else for my overhead door needs. Thank you again.

Ch
Review №50

When I called in the morning about my broken door Tammy reassured me that someone would arrive the same day in the afternoon to repair it. Indeed, Brandon showed up even earlier than estimated. He was very friendly, knowledgeable and efficient. He explained what the problem was and the repair was done in a couple of hours.I will recommend this company to everybody. They are honest, reliableand do high quality job.

su
Review №51

Juan was awesome! Efficient and thorough. Explained everything to us before he got started. Much better price than the first company I called. I’m sticking with Plano Overhead Garage Door!

Pa
Review №52

I have been using Plano Overhead for many years and have never been disappointed with the service. Jake did my service today and was professional and courteous. He took time to explain everything and was very patient when I needed things explained a few times. I highly recommend this company.

Ka
Review №53

I have used Plano Overhead Garage Door a few times over the years. I have always had a great experience, Donny, the assigned technician, arrived at the time specified and went right to work on replacing the garage door opener. Very professional and personable. He took the time to show me how the new system worked.

Ro
Review №54

Quick & easy! Installation went smooth & Donny gave good explanation of how the control panel worked & the unit as a whole. Went Wednesday night & installed Friday morning. Perfect for what I needed for a new home.

Fr
Review №55

Very happy with the service. Excellent at communication from the first call until they arrived. Will absolutely use and recommend these guys in the future.

Ma
Review №56

These guys just do it right! Weve had two experiences with Plano Overhead. Both guys were courteous and very professional. Our most recent technician, Dillon, even took the time to explain how our door had broken in the first place. He made some adjustments to ensure everything was like new, and got our unit back up and running in hardly any time. These guys are the best!

Je
Review №57

Cody was friendly, helpful and did great job explaining what was needed for fixing our door. In this case it was just a battery. He checked the door for other issues but found none. Appreciated his services.

An
Review №58

Originally installed in 2004, our garage door opener retired last week. Feeling its age, it stripped a belt and just sat there. Brandon from Plano Overhead Garage Door came out and explained our options. He installed a new opener and showed us how to program and use it. It was a great experience. I highly recommend Brandon and Plano Overhead Garage Door for your garage door needs. Thanks Brandon!!

Le
Review №59

Juan did a great job of explaining everything. He was professional, timely and very neat in his work. I felt like I got a good product, a good warranty and a quality company backing it all up. Thank you, Juan!

Ki
Review №60

Our Lexus was held hostage over the weekend due to a broken door spring. Melissa at Plano Overhead was quick to contact us first thing in the morning to arrange service. Our technician, Cody, came to the rescue first thing this morning to free our pent-up Lexus. The problem was obvious and Cody’s recommendations were spot-on. Service was swift, efficient, and complete. We now have a smooth-as-silk garage door and our Lexus is free at last.From the first contact with Melissa to completing the service with Cody in control, our experience with Plano Overhead Door was nothing less than stellar. We are, after all, a repeat customer from a previous residence. I can say dealing with Plano Overhead is consistently professional. We trust them with our Overhead Door care and feeding.

Ke
Review №61

Jim and his helper did a wonderful job bringing my garage door up to snuff. They found several things wrong and fixed them quickly at a very reasonable price. I will always call this company back to work on my garage door and the opener.

Ma
Review №62

About two years ago, the spring on my garage door broke. I called Plano Overhead Garage Door and the tech did a great job in replacing the spring, and that small repair job left me with an overall positive impression of the company. So a few weeks ago when my garage door had major issues, Plano Overhead Garage Door was the obvious choice for me to call. Everything from scheduling an appointment with Melissa, to receiving texts that Donny and Clinton were on their way, to the installation of a beautiful new door was done professionally, timely, considerately and in a friendly manner. Donny and Clinton were very knowledgeable and thorough in explaining things to me, and they worked tirelessly in the heat to replace the garage door. This recent experience once again demonstrated to me that Plano Overhead Garage Door is a reliable and trustworthy company that any homeowner can count on for their garage door issues. I highly recommend them to my family and friends.

Ka
Review №63

Had great service with Jon who serviced my garage door. Was prompt and completely fixed the issue ( broken spring). He also adjusted and greased down all of the parts of the garage door do it worked smoothly. I would use Plano Overhead garage door again in a heartbeat for any future issues with my garage door.I was also able to apply a coupon I had and it saved me $40!

AK
Review №64

The technician Tran was excellent - comprehensive, informative, courteous and professional.He repaired the door, replaced a key hinge, got it to working smoothly, spray ed WD-40 to lubricate all joints. He arrived at the specified time, did the work and left in one hour. Since the home is older, he provided information on what I needed to be aware of and estimates of cost. I give him and the company my highest recommendation.

jo
Review №65

Plano Garage doors did a bang up job replacing our door. I had them replace our motor a year ago, and that still works great too. Very easy to work with. No price haggling. Great outcome. Happy customer!

Mi
Review №66

Sounds like it did as new!! Very courteous very knowledgeable and conscientious

Ch
Review №67

Donny texted me to let me know was on his way and arrived in timeframe I was told when made appointment. He did not want to bring all his tools through the house so he got the garage open so he did not have too. He was very nice and answered all my questions and let me know what he was doing. Not only did he replace the springs which was why I called him out but he also aligned door and tracks, lubed all the rollers and ensured ALL the bolts were tight on the door, and track. Finally he made sure opener was adjusted and working properly. I have had springs replaced a couple of times but no one ever did all the checks, lubes and adjustments Donny did. Great service I will definitely use them again.

EG
Review №68

I priced around a good bit before making a choice and Im very happy I selected Plano Overhead Garage Door. Melissa was great from the start providing me a few quotes and options before I went with one. The turnaround was great - just 4 days for a fully insulated short panel 16x9 with insulated windows. Brandon and Paul teamed up on my installation and they finished in exactly 2 hours. Right on time, super friendly, and very professional. They really go the extra mile with customer service, in my professional opinion. I really liked the quick bio and photo they sent the morning of the installation ensuring that I knew exactly who was showing up to do the work and a little about them as well. Would not hesitate to recommend this company. They are true professionals. Thanks Melissa, Brandon, and Paul!

de
Review №69

Hoang was professional, courteous and extremely knowledgeable about his product. He did an exceptional job on the maintenance for our two garage doors. I was so impressed with him and Plano Overhead Garage Door that I signed up for an annual maintenance call. Thank you!!

Ro
Review №70

Started the morning with the garage door coming off the track (in the open position) as I was about to head to work. The door wouldn’t go back down, so this became an immediate security issue for my house.I called Plano Overhead and they got me an appointment at 11am. The technician called and was able to come earlier, which was even better. He was able to re-adjust the door and didn’t require any additional parts.By 11:30am, my garage door was working again and I could get back to my day. I greatly appreciate the quick response and service that was provided. This is just another reason why they are my first and only call for any issues with my garage door.

Ti
Review №71

I couldn’t be more pleased with the wonderful gentlemen that quoted the job & completed the work. The quality of the product is great & the price was a pleasant surprise. A good bit less than I expected after doing online research.

Cu
Review №72

Very happy with the process from scheduling to work performed. Paul Reyna was outstanding in resolving our issue and explaining preventative maintenance going forward.

A
Review №73

Excellent same day service. Jake was very professional and did a fantastic job! We are very pleased with our new opener.

Ch
Review №74

Jacob was on time, professional and friendly. Quick to diagnose the broken belt and quote me a price. The company called to see if I would like an earlier appointment as there was a technician available and that was very much appreciated.I have been a customer for many years and have always had wonderful experiences with them.

ma
Review №75

Quick appointments, straight up estimate on file. months later when I called for installation, same tech came for estimate and install. Fast! tidy! competent! Techs are happy people who say they LOVE their work! It shows! Local Plano company gave better service and price than wholesale big box.

Jo
Review №76

I set up the appointment on Saturday, Monday around 11 I received a text that JT and his crew were on the way. JT and crew did a great job of rehabbing my 50-year old wood garage door with nylon rollers and new springs. Plano Overhead is probably not the cheapest garage door outfit in town, but I trust their work and trust that they will stand behind their work. This is their second project for me.

Sa
Review №77

Fantastic family company! They offered me same day service and great prices. Thank you!

Da
Review №78

Great service, on time and knowledgeable team. Broken spring in the morning. They were there by 3pm to replaced springs and adjusted door to work like new!

Ke
Review №79

We just had our Annual Garage Door service from Plano Overhead Garage Door and Jeremy did a fantastic job. They are incredibly professional, keep you informed as to appointment time and follow up. Melissa in the office is outstanding. They are very reasonably priced and always explain what they are doing and what is necessary. Our garage door is almost “silent” and very smooth now when opening and closing.I recommend them highly!

Ky
Review №80

I was able to book the original appointment completely online and via email which was super convenient for me. The appointment was timely and I even got a text message with a picture so I knew who was arriving at my house. The door was successfully installed in just a few hours. Great job.

Na
Review №81

We purchased a high-quality insulated garage door from them two years ago. We have been very happy with our selection and with the company. They were fast neat and tidy not to mention courteous. Highly recommend them. Yesterday we had a service man come out and do a update since we had our foundation repaired. He gave us great advice for future references if we highly recommend them to you and your family.

Na
Review №82

Plano Overhead Garage Door goes above and beyond for their customers. They installed a new system in our home two years ago, which, by the way, happened to be the best available price for the top-end product, and do our yearly maintenance. They even provide vouchers via email for $40 off their $150 annual service call.Their team is incredibly professional, friendly and really know their jobs well. Kudos to the Plano Overhead Garage Door team!

Al
Review №83

We have counted on Plano Overhead Garage Door for service for many years. Weve always found them to be prompt, professional, customer-focused, technically excellent and expeditious.Their installation of new openers on 7/3/2021 was beyond our expectations. The technician, John, quickly diagnosed the problem; explained our options; gave us a very reasonable quote; and was able to complete the job the same day.We couldnt imagine going elsewhere for our garage door needs.

Ja
Review №84

Scheduling was easy. Technician arrived in a timely manner. While my garage door system appeared to be a little temperamental, Brandon was able to get creative and did find the crux of the issue. Got it fixed and the resolution I wanted, and he also evaluated the door for any wear and tear, and lubricated it just to be safe and remove some unwanted noise.Altogether great experience! I would and do intend to use Plano Overhead Garage Door for any future issues and system checks.

Ci
Review №85

I highly recommend Plano Overhead Garage Door! Same day response from initial phone call with the installation scheduled for the next day.Jarrod and his team did a great job from installation to clean-up and haul away!

Di
Review №86

Great fast service. Donny did an amazing job. And explained all the steps. Great value. Would definitely recommend them to anyone.

An
Review №87

Juan showed up as scheduled, he provided me with my options. The garage was repaired in 3 hours as he quoted. Juan was super professional as well as knowledgeable. Excellent warranty plan came with the installation and products. I called late yesterday afternoon and the garage door was working by 1pm today.

Wi
Review №88

If I chose one word to describe my experience, Id say WOW! (The good wow) From my first email requesting information, I was contacted via phone within 5 minutes of hitting the send button. That I found extremely impressive. When I knew Josh was on his way, via text message he arrived exactly when he supposed to. Was very knowledgeable and wasnt just a pushy salesman. Gave me options, suggestions, and I appreciated his help. For the install date, he arrived early, was in and out in the time he said he would be done. Worked quietly, and left no trash behind. Highly recommend Plano Overhead to anyone needing any type of garage door service! 🌟 🌟 🌟 🌟 🌟 🌟

Be
Review №89

Fantastic experience all the way around. Paul, the technician, was very knowledgeable and helpful. Scheduling was easy and they came quickly with a 30 min arrival window. They also texted with with a picture of the technician and information about him before his arrival. I definitely will use them again.

Di
Review №90

I would like to thank Plano Overhead Garage Door for delivering a professionally installed garage door opener system at my family’s new home. I greatly appreciated the company’s approach to quality service. I especially want to thank Brandon and Paul for their hard work, and attention to all the important details involved in the project. Thank you all so much!!!

De
Review №91

Josh absolutely knocked it out of the park on the install of my new Jackshaft door opener. The guy paid attention to every detail. It shows how much he cared about his installs. You dont even see most of the wiring that needed to be put in. Of what you DO see, its meticulously managed in such a way that its actually aesthetically pleasing. Im thrilled with the over all result. Its just amazing how good of a job he did.

Ro
Review №92

I had a 6 STAR experience with this company. Exceptional service on all accounts and coming from the customer service background myself, I am pleasantly surprised. After fixing the issue, Dillon gave a demo on the manual operation of the garage door; being not mechanically inclined, it will come handy for me. Thank YOU!!

HH
Review №93

Had a new door installed a year or so ago and it was great, they were professional and quick, garage opener finally went out and they came out today and replaced it. Price quote was exact, they again were quick and professional. Went over new opener with us and programmed all remotes. Can’t say enough good things about Plano Overhead Garage Doors!

ni
Review №94

I had a maintenance service with only minor issues needed to be addressed. Jarod did an amazing job taking care of my garage door and getting it back in proper working order quickly. Thank you Plano Overhead Garage Door Co. for taking care of us.

Ju
Review №95

This company is totally first class. We had a new door put in and the installation went smoothly and on time. Anybody needing a new door you better get it now!! Inflation is gonna get really bad.

Fr
Review №96

You all were so extremely nice and went above and beyond and got my new door installed same day. From my first interaction with Tammy on the phone everything was great!! Not sure I’ve worked with a better company. Clinton did a fantastic job!! Honestly, can’t say enough about how great your company is.

Bi
Review №97

This company has matched a team of well trained professionals that understand the urgency that most calls have, with a need for timely response. In past years I’ve called on them and the response, was hourly, not the next day or two. Even, on occasion, the Phone Receptionist has solved my problem without even sending out a Tech. I wouldn’t think of using anyone else and you shouldn’t either.

Gr
Review №98

The Technician was awesome! JT cared about providing quality work and stayed until he was satisfied with his work. I’m extremely satisfied!Greg Wilson

Ca
Review №99

Jacob sent a text when he was on his way to our home. We were able to track where he was by using a link in his text message. He arrived just shortly before the scheduled time, which is what we hoped for. Jacob then fixed our garage door issue in a timely manner. He was professional and very nice. We were very impressed with Jacob from start to finish! I also want to add that we have had always had great experiences with Plano Overhead Garage Door. We have had them replace a door and do service work at another home in the past as well.

Ke
Review №100

Josh was prompt, friendly & efficient. Took an hour tops to replace the springs & wheels for the track. Very pleased with his work. My door is so much quieter than before. Ill continue to use Plano Overhead & Garage Door for all my garage door needs.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:1100 N Central Expy, Plano, TX 75074, United States
  • Site:http://planooverhead.com/
  • Phone:+1 972-422-1695
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:9AM–1PM
Service options
  • Online estimates:Yes
  • Onsite services:Yes
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