We had our garage door issue fixed by their technician. He was knowledgeable with years of experience. It was a pleasure talking to him. He was courteous and kind. Thanks for your excellent work!
Never thought it would be so easy finding good garage door repair services. We couldnt wait 2 or 3 days since it was urgent. I called them and asked for an urgent service. They were ready to provide the service as we discussed over the phone. They sent their technician for the installation of garage door and he did it very well without any emergency cost. Thank you so much for your services.
Excellent garage door repair services. They finished the job quickly. I have that they provide the best garage door repair services in Plano. I wanted to install a new automatic gate the same day for our house but it was a rainy day, however, they still got here on time and installed the gate very carefully. Good job guys!
I found them through my friend who recommended them to me. The best thing is that they listen to my issues very carefully and gave me the best garage door repair services even and are always attentive towards their work. I have now been using their services for years. Well done guys!
They did a great job repairing our garage door. They repaired it very well and we never found any issues after it was fixed. This is the best garage door repair company in Plano. All I can say is good job guys! 🥰
The professional team at Metro garage door repair services do their job very effectively and efficiently. If I need to in the future I will definitely hire them again. Thank you so much, guys!
Metro Garage Door Repair did a good job fixing my garage door. The technician Jonathan was able to fix the problem quickly and for a reasonable price, so I recommend them if you need help with your garage door in Plano.
I needed a garage door installed and I was happy with their garage door services. They have well-trained, professional team. Provide excellent work and cleaned up afterwards. Well done team.
I was a little skeptical at first when I called Metro Garage Door Repair to come fix my garage door, but Jonathan the technician came and did an excellent job fixing it. He was able to do it quickly and for a reasonable price so I am very happy with this company.
They arrived on time and did an excellent job. They understood our problem very well and never gave me any kind of excuse. I highly recommend them, they are the best garage door repair services ever.
Im really pleased with their garage door repair services as I needed it urgently. Dealing with these guys is really awesome. They repaired our automatic gate and I never found any issues after the job was done. Thank you, guys! 😍
Our garage door showed some issues while opening and closing. It happened at midnight and I dont have any idea how to solve this issue. They were the only ones available at the time. They found the issue behind this and fixed it accordingly. Thanks a lot guys for helping me when I was really in trouble. I would highly recommend them, they are the best garage door repair in Plano .⭐⭐⭐⭐⭐
I had a very good experience. They helped me when I was urgently in need of garage door repair services. It was all at a very reasonable price and they didnt charge extra for any of the services. All over thank you guys!
Spring broke and our cars were trapped. Sunday, mothers day. They were out in a couple hours to replace. Amazing response and the technician did a great job. Thanks Metro!
Excellent service! Ive called because I was trapped into my garage and I needed to go to work. Eddie have picked up the phone and was able to send one of his technician to my house literally within an hour! The technician was very helpful and polite. He was able to replace the springs quickly. Im very happy with the overall performance of metro garage door repair!Thank you Sofia
Great reliable service !My landlord asked that we call a garage door company to service the garage door. Took a chance on Metro Garage Door Repair and happy that we did. They could not see us on Thursday, but scheduled our appointment for the following Tuesday. I was skeptical... but they were the first call I received Tuesday morning. They contacted my landlord and the garage door was installed in less then 2 hours. Couldnt ask for better service. Thank you guys.
My garage door had slipped off the tracks the night before and Metro Garage Door Repair showed up an hour after I called them at 7:30 the following morning. They serviced it fast and the cost was reasonable. The price was lower than most home maintenance calls. The technician was helpful and shared with me preventative maintenance tips. I highly recommend them.
I bought a Chamberlain machine from Costco on sale. It was fine for 4 years and began to malfunction. Alex came out 3 times and did what he could. Then the owner (Eddie) came out personally 3 times and replaced every major component himself, still malfunctioned. Finally, Chamberlain sent me a brand new unit for free and Omar did the installation. a month and half later all is well with my garage. Metro was extremely fair with labor charges.
I highly recommend - Metro Garage Door Repair Plano! Eddie came right over and helped fix a gate that stopped working. He is truly the BEST! Highly recommended!
Very professional, very honest, great price, quality work, and even went above and beyond what was expected. Initially had a panel replaced (first of all most places I called would not just replace the panel and wanted to charge me for a whole new door), while working on the door he notices some wiring was off and remote was damaged, he replaced the remote and fixed the wiring issue for free, he did not have to take the time to do that. Finally he not only answered my questions but again took the time to give me all my options and the pros and cons. I will be working with them moving forward on all my garage door needs.
I was initially unhappy with the fact that I got charged a service fee just for a technician to come unplug/replug the garage door opener only to tell me I need a new one. I had come to the same conclusion myself the night before, I was hoping they would try more to fix it. However Eddie reached out to me the next day and offered to make it right. I appreciate the level of care that he and the company put into the customer exp.
I got an awesome service from them this weekend. My garage door stuck halfway on Friday, so I called them for help. Eddie came the same day in the time window he promised. He helped me close the garage door and proposed the plan to fix my garage door. I ended up need to replace my garage door and door opener. He sent out an engineer to install them next day morning! Incredible efficiency! The quality of installation is also amazing. I am happy with my new garage door and opener. I am glad I live close to them. Good job Metro Garage Door Repair!
A very trustworthy and fairly priced company that puts customer service and honesty over profit. You can stop your search for someone to fix your garage door now - you found them.I called another company first (Welborn) and they offered to replace my garage door springs for $700 and gave me a whole sales pitch. I gave Metro a call, and they did it for $300 and were at my house within 2 hours. Jeff was my technician and he was extremely friendly, honest, and did not try to sell me anything I didnt need. No nonsense - just good and fair service.
Great service, prompt, and courteous. Alex (service tech) is very knowledgeable.
These guys are great! Responsive, thorough, polite, and knowledgeable. Reasonably priced, overall a great value and a great experience!
Very pleased. They came out the next morning after I called them, showed up right when they said they would (beginning of the time window, even), got the job done well and quickly, and the price was very reasonable. These guys will be my go-to for any future garage door repairs.
Garage door spring broke @ 1pm on Sunday. Called Metro and a tech was there in an hour or so, replaced my springs and cleaned up and was out by 330!! Great techs, good reliable service and even a 3 year warranty. Best in town
Excellent service! What do you do when you have a broken garage door? You call metro garage door repair. Eddie have picked up the phone and sent the technician out to my house literally within couple of hours. He was polite knowledgeable and got the work done quickly for a awesome price.I’m very happy with the service and workmanship on my garage door .Highly recommended !
Fantastic service! Jeff and the other technician I knew exactly what to do. Showed up on time, plus called ahead. When they had to order apart they did it called me and installed two days later. Wish our contracting services operated smoothly! Great job!
Very professional and nice work done. It was Friday afternoon. When I open my car trunk and it hits garage door. And the door was stuck and could not move. I asked someone to fix it. They spent one hour but no luck. Then I called Metro. He used half hour to fix it. Please consider he arrived at 6:30PM on Friday night. Thanks man.
We are very pleased with Metro Garage Door Repair Our condominium gate was broken for a few days now, we called around and found Metro James showed up after our initial conversation, He was very responsive, he shows us immediately what was broken on the gate and hardware, We agreed on the work and a few hours later he sent his guy welder to repair and weld The broken frame and rollers top They didnt try to upsell us anything we didnt need, We are pleased to recommend them to our other building HOA management we handle.
Fast reliable and honest people. didnt try to sell me anything I didnt need and mostly just worried about getting the job done quickly. Highly recommend!
Called in AM to repair my garage door, tech showed up as scheduled the same day. In about an hour he had replaced my springs and checked, lubricated my door. Nice guy, I would/will call them again if I need service in the future (also they provide a 3 year warranty).
100% recommend. Fast, reliable, friendly service at a very reasonable price. I need a new garage door system, but since I cant afford it right now, Eddie has come out twice to fix it when it has broken. He charges a very reasonable price, as I did my research/pricing before hiring someone. I will continue to use Metro Garage Doors in the future.
Eddie was great. He came out the same day I called and did a great job. And at the price he quoted me. Great friendly service. I would recommend him to anyone. Thanks Eddie
I am very impressed with the technician we had come out from Metro Garage Door Repair Plano. He promptly gave us a call to schedule, fit us in same day, and fixed our springs in no time. He also gave us a run down on how the rest of the parts in our garage were doing and what to keep an eye out for. Very knowledgeable and friendly.
I called and they were able to fit their service call into my schedule. Eddie came over and confirmed we had a broken spring on garage door. He explained my different options and made repairs very quickly. I was very impressed with their promptness and professionalism. I would highly recommend!
Called them at 9 on a rainy Wednesday night as my garage door wasnt closing. They came right over and got it fixed. Very nice tech and the service fee was very reasonable.
Eddie with Metro is fantastic. I got home after work and after attempting to shut my garage door it went off track and started making a loud crashing sound. I tried fixing it myself but the cable on one side was off track and worn. I reached out to a few companies but they couldnt make it out until the next day, and my fiance did not want to leave the garage door open all night. I looked up some additional companies but they were all closed as it was after 7pm at this point. I saw that Metro was still open so I called and spoke with Eddie. He said he could make it over in about 20 minutes and thats exactly what he did. He analyzed the door, explained the problem and told me what it would cost. He fixed our garage door within an hour and we couldnt be happier. Eddie was very courteous and professional and even pointed out a foundation issue which could potentially cause future issues if not resolved. Eddie came through in a time of need and I highly recommend him for any of your garage door needs.
Eddie is a knowledgeable and friendly technician. He fixed our garage door after it got hit by a car. He came by for a free estimate, and gave us several options. After doing a little bit of researched and shopping around, we decided to go with this company, since he gave the most reasonable price. And He got it done the next morning. I recommend this company.
Eddi was responsive and got the job done very quickly. He also replaced the keypad on my garage door for a very reasonable price. I will definitely call him for any garage door issues.
Great service. Eddie come the same day and replaced our springs. Very professional and fair price. High recommended.
Gate sensor issues - Metro team fix my gate issue within hours . They did a good job on fixing my gate. I will recommend these guys .
I was able to get a same day, Sunday appointment when my garage door came off its track. They were fast, friendly, and professional! My garage door is now better than it was before!!!
My girlfriends garage door was old and ugly. Eddie came out and no BS...was a great price and excellent service. I scheduled to have the garage door replaced on Tuesday July 5th 2016. I called Eddie to see if they could install earlier... Eddie said No Problem...the crew showed up on time and replaced it beautifully and quickly. Thanks Guys
Couldnt be happier! Very satisfied and fairly priced, Eddie was very thorough and prompt as well as professional. Quality work, I would definitely recommend to anyone!!
Dependable and honest !!Eddie called me to let me know he was on his way. He replaced a spring on my garage door efficiently and the price he quoted me.I highly recommend.
Eddie stopped by at 9:30 pm after calling due to emergency (within an hour after calling). He assessed the damage and we agreed a replacement was needed. He replaced the door the next day (as I was going out of town) by noon! Could not have asked for better customer service! Highly recommend!
Good guy! Communicated thru next door app and was able to fix my door By myself. Appreciate Eddies help and save me money!!Recommend!
We needed to fix our garage door as the door went off the rail somehow, we called metro garage door and Simon arrived, very friendly guy, very knowledgeable and professional, the whole thing got fixed in 30 minutes and the price was very fair, we even had a little chat when the job was done. Highly recommended!!!!
I had a bad logic board (I had already diagnosed the issue as such). They came out quickly (yay), verified the problem and told me the part would be ~ $250 (not counting labor). He gave me the part number (yay - as not know what the part number was was my primary issue) and I quickly searched for it and found it was $69 direct from LiftMaster. I told them I would handle it myself. The technician was very professional and even offered to talk me through it if I had any issues.So, they are helpful, quick and professional but they mark up their parts like its a hotel minibar.
Our garage door fell off the rails and Jeff, from Metro, came out within 30 minutes of calling at 7:00 on a Friday night. The repair was quick, Jeff was kind and ultra-professional, and he did extra work at no charge to keep us safe for the future all for a very reasonable price. Metro Garage Door Repair have customers for life!
There were able to get to my house within a hour of my call! They fixed my very broken door within minutes. I am amazed because the whole thing looked unfixable. Good as new!
GC working with many Sub-Contractors. On time. On budget. Very nice respectful guys. Cleaned up their trash. No problems at all. WILL use them again in the future.
We had a great experience, they coordinated around our schedule and came to our house after work hours to fix our garage door. Great customer service and we would absolutely recommend Metro Garage Doors Repair for anyone!
Outstanding service !Eddie from customer service was very easy to work with, I have called regarding a broken spring on my rental garage door property, he sent a technician out to my property on the same day of my called. the tech have replaced the broken spring at the same appointment for a fair price.Do you overall process from beginning to end it was very efficient and made it very easy for me as a landlord to help out my tenant as quickly as possible.
We were having an issue with our automated garage door not working, Eddie came out and fixed it no problem, as well as giving advice for future issues that may occur. Great service, great price, no hassle!
So I call Metro based on reviews on Yelp and Google. I speak with Eddie and told its $29 service call and that its applied to any repairs made if i chose to do the repairs. Eddie says i will be there tomorrow at 9a. the next day I get a call from Simon what sounds like a kid that he is on his way. Shows up at 9:10a - not a problem. I stay out in the garage the whole time to see what is actually done. He presses a couple buttons and lifts door up and down and tells me its the motor and that is not large enough to lift the door its been lifting for the last 6+ months. I had new garage door openers installed. So now i get a bill for $45. I said Eddie told me its $29. Simon tells me its $29 plus the diagnostics for a total of $45. I was not given any kind of proof that its a motor issues; just an opinion. Eddie who is probably the owner never showed up. So I paid $45 to learn what i already knew....the garage door is not working properly. What a joke!
Eddie called within minutes of requesting a quote and explained what all would be done and gave a max estimate. He showed up on time and installed my garage door opener pefectly. The work was great, he was prodessional and the cost was what he quoted. I will definitely use them again. A++
Best experience I had with this company. I definitely would recommend them to anyone.
So thankful for Eddie’s quick response to get us on the schedule and for Jeff doing such a superior job! Y’all rock!
Ed is the man! I am the worst with this kind of stuff and he walked me through over the phone with garage remote issues . Not only did he solve the problems, he taught me how to do it in minutes. Ed was very curteous and professional. He is also a magician becuase teaching me to do this suff is nothing short if a miracle. Thanks Ed! I owe ya one buddy.
They are very reasonable & extremely Professional company. My garage spring was broken, Eddy gave me the right advice without overselling.
Very professional and excellent customer service from Eddie. I highly recommend Eddie and Metro.
Thank you very much Eddyfor your time and honesty. You are very much appreciated.
Happy with the service I will come and him he comes on time does good work
Quick service! Called at 8:30am and door was fixed by 11AM
I had a problem with my garage door, the service was amazing, fast.The guys came as fast as I want, the price isGood, and the either the warranty!
Great service and fair priceWe very happy from the repair certainly we will recommended this company to our friends
Pleasure to do business with Eddie and the crew! Reasonable pricing, friendly people, and good products!
Just cant get better customer service than this!
Eddie was on time and courtesy and got the job done. I was well please.
Fixed the problem fast and efficiently.
Our garage door had a couple of broken hinges. They replaced them for us. Very reasonable price quote and they did a good job. Thank you for your quality work.
Effortless, accurate, and quick. The quality of their work was impeccable. We were highly satisfied with their service. Definitely go with them if you want quality work. I give them a 5-star rating for their work!
The company provided excellent service at a reasonable cost. Our garage door was repaired within minutes after the technician saw the problem, fixed it, and recovered its functionality. The technician provided me with 100% support and I am grateful for it.
Effortless, accurate, and quick. The quality of their work was impeccable. We were highly satisfied with their service. Definitely go with them if you want quality work. I give them a 5-star rating for their work!