Great frames and great prices! customer service was good and they worked out the best way to save money for me either between my insurance or their special plans(2-200$) the wait was 2 weeks but it’s not bad if you can wait, the frames are top notch and cheap and they are busy, it’s worth the money

I went in with my girlfriend to get glasses made for her, we picked frames and gave them the prescription. They said it would roughly be 2-3 weeks before they came in. Cool. At the end of 3 weeks we call and they said it should be in within a couple days. Alright. so mid way through week 4 we called again, this time no one picked up. Called again at the end of week 4, still no one picked up. Finally called in the middle of week 5 and they say, Oh your classes just came in. So my girlfriend heads up there to pick them up. She arrived at 6:16 (note they close at 7 on Fridays), optometry office is closed, no one is there. So now, she has to drive back 2 hours in traffic just to do it again the next day. Its 6:16, not even 6:30 and everyone has left. Ridiculous.

Very poor customer service. As if they really don’t want to accommodate a customer. I think these two ladies are just lazy to perform their job. Please do not waste your time.

Went in two years ago (2015) and it was relatively pain free. Came back in recently (2017) and the ladies working the front desk had no records of my past visit. Dr Blaylock was able to find my records later on but not until after I filled out all the paperwork again. I then had the joyful experience of ordering contact lenses. Took them nearly two weeks to sort out insurance/paperwork issues before they could even place an order, then another week before I got a call to pick up my order. Once I stop by to pick up, they once again could not find my records. Im currently waiting for them to pull their heads out of their rears before they can move the two boxes of lenses from their side of the desk to my hands.Long story short, Dr Blaylock herself was friendly and helpful but the front desk employees are beyond useless. Expect to wait at least a month before you get what you actually need.

Superior customer service and low prices!I got two pair for under 200!