Love this hardware store they have everything and amazing service
They have plumbing fixtures, all types of hardware, electrical, outdoor power equipment, tons of specialty lumber, cabinets, doors - you name it. Both standard and high-end quality. Their best service is experienced Meyers who can direct you to the best solution.
This is a good place with lots of good stuff and knowledgeable people. It is not as big as Home Despot or Lowes but it has a very good stock and good prices all in one place.
Always able to help with product & instructions. Professional & friendly!
They have a large selection from which to choose and knowledgeable and helpful staff. Much nicer than visiting a big box
Have to say I was very dissapointed with management veing unable to resolve a problem i had. Instead of offering me options they said thats how it is. Not the quality of service I would expect...cant believe im saying this but have been treated better at Home Depot.
The people there no there stuff and are friendly and Willing and wanting to help. They know theirs store and where ever thing is. Great people there
Staffs were helpful and professional.
Great old style hardware store with very knowledgeable people to help with any questions you might have.
Great friendly service. Ample parking and following Proper Covid-19 protocols.
Do not go there for car key copies, some time ago went there to make some copies of AKS keys with a friend and everything worked flawlessly, friendly staff and so, now. Very rudely was told by a guy there that I must go to the dealership to do that, they treated me like I was a thief trying to make copies to break into cars. Very very dissapointed.
Went in this week to get a quote on some ipe decking. The lady at the lumber desk said I would have to wait for the sales guy to come in. I left my phone number a material list and quantity I needed, and they never got back to me. Still a good store for sourcing materials, but unfortunately the lumber desk just aint what it used to be when there was more familiar faces working behind it. Its to bad because I used to love Richard lumber.
Excellent hardware store with a large selection of item. A lot of hard to find things like spring washers, neoprene washer, etc. they have drawers with all sorts of fasteners. A large selection of faucet gaskets. A great store with nice parking in front. Helpful employee. “Old timers” with good knowledge.
Its still my favorite hardware store. Can always find what I need and the staff is wonderful. Always helpful and kind.
Stephanie and fhe owner are great. always a great store to come to everyone is always helpful. ray in lumber in the back.
Great local hardware store with a lot of unique items. Helpful staff!
Great service on the phone and in person. They had what I needed in stock. Lowes and home depot required a special order and a 4-week lead time. I was able to finish my project in one day.
Really helpful people 👍
Memorable shopping experience thanks to the superb customer service from Megan.
Large selection of trucks. Nice supplies.
Do not let the outside appearance fool you. This store is large and well stocked with anything you may need. I only had a short amount of time to look. Staff was friendly and knowledgeable for my questions.
Dave and the crew very helpful and their lumber is always clean and well keap
Richert lumber is a rare find: Well stocked, helpful employees, competitive prices. Unfortunately, this cant be said about most hardware stores these days. My only complaint would be that they close a bit early, so if I need something from the hardware store youll find me headed to Richert Lumber on my lunch break. But hey, its worth it.
Hard to find a place like this anymore. Friendly staff who will always stop what they’re doing to help you out, good selection in all areas, close to town and easy to access. Also very reasonable pricing, agreeable return policy, and free coffee! I’ve been coming to Richert for years and have never been disappointed.
One of the nicest, cleanest ACE hardware stores Ive been in.
Super good selection, super fair cutting prices ($3/line up to 12 foot) for a table rip.Was looking for some specific trim/casing to upgrade some developer-builder done cabinetry. This project would not be done, or I would be renting a table saw to get the job done, without their help!Top that off a bit, Richert is a fine store with a good layout, good selections, and nice staff.
They have a hot dog cart out front 6 days a week now and they are delicious
They had everything I needed, and the people were incredibly kind and helpful.
I have known the Richert family for decades. I have been coming here since it was a shack selling just fencing materials. It has certainly changed over the years and now they have just about anything you could need, and if they don’t have it, the help desk can order just about anything else.
Go to the help desk and ask for Gary! Dude is awesome! He takes his time to get the correct part for you the 1st time, hes nice and hes patient. It was my 1st time at an Ace and Ill be returning.
Went there for blades for my scroll saw. They only had one size from Dremel so I bought it.
Absolutely love the service here. Walking in someone nice told me where to go and another fella was there to help find something specific. Infinitely better than the big box stores.
What a great store! They have everything. All the interesting bits you would need to order online from Lowes or Home Depot
Had what I needed to make a quick repair. They were very attentive to help me get what i needed to continue with my day. It was a fairly large store with plenty of things for the DIY to contractors.
Richert Lumber Ace Hardware is a treasure among hardware stores. The expertise of the people who work there makes it obvious that they have worked as professionals - and professionals in the trades continue to buy there. For projects big and small, they almost certainly have what you need. And if you need guidance (because youre a homeowner, like me, and not a pro) they can definitely help. The fact that they carry lumber and moulding is a big plus over your average hardware store. And theres just no comparison to the big-box stores. Give them a visit.
Always friendly and helpful staff. I went on a hot day to get propane. They were out but took the time to go fill a tank for me. I try to support them as much as possible.
Although I did not walk down every aisle throughout the store, it looked like they had a wide selection of items.
If you need it you can find it great people
Ive been a customer here for 30 years. Always made my South Pleasanton Jobs a little easier having the store there. Nice people too always very friendly!
Great big hardware store with a warm friendly heart. It reminds me of Orchard Supply Hardware (OSH) in San Ramon before it went out of business. Great selection, exceptional personal service, and great prices.I discovered this place while researching every general plumbing supply store from Walnut Creek to Livermore, looking for the best selection and best pricing for a bathroom remodel. This wasnt the first place my general contractor recommended, but it definitely was the best place he recommended.General contractor discounts can be applied to every general customer order, at least for the plumbing fixtures Ive ordered so far. I cant wait to go back there with my wife for our next bathroom (or any room) remodel.
Very good hardware store and lumber yard - you name it, they have it. Being an Ace Rewards member pays off with good added savings.
Great as always 👍
Gary was very helpful in helping us pick good boards and load them.
You need it, they have it, you have a question, theyll have the answer, its that simple. Over 40 years of dependability
They have the siding I need and I looked everywhere for. Good place to shop.
Great all purpose hardware, lumber, and home improvement store with very helpful staff. Can get a lot of custom products that you cant always find.
People who know lumber terms, good pieces of wood, solid redwood. They can order it if they dont have it. I drive in from tracy!
I love going there. Everyone so helpful everytime
Love the fact that they have a wide variety of products and services.
I would have to say that Reichert Lumber is a pretty good place to go if you are the every day do-it-yourselfer or a commercial contractor. They even have items would be helpful to the hobbyists wood-worker.. Everything from the plumbing to the paneling and more. I have been to this particular location several times and I have always located what I needed. Now I need to mention that with the availability of nearly everything you would need to do just about anything in your house AND yard that all of this comes at a price and Reichert knows this and unfortunately reflects it in their pricing. I dont know that I blame them for wanting to stay in business though. They are in a very nice location there store is always neat and organized and I can actually locate that PVC fitting believe it or not. Anyway they are also very helpful when asked a question and every one of the employees looks like they actually care about themselves and that is rare now-days... Its also rare to approach a person who is employed at a hardware or building supply that is actually happy to help you and NOT TELL you that they DO NOT WORK IN THAT ISLE and simply turn their backs and walk away grumbling something that really doesnt make any sense whatsoever!.. Keep it up Reichert but lets let the price fall just a little bit for us little people who dont have the budget that others do but still have the very same needs and will to do it themselves...
Always have what I need for the project I am working on and great customer service.
These guys are really really friendly and helpful. This is the way things used to be before home depot and lowes ran a lot of these places out of business. Want a key made, sure you can go to HD and after 45 minutes if your lucky have someone come and help you if they arent on a break and after that maybe 2 times out of 5 your keys will actually work. Or you can go to Richerts and whatever you need they will help you even to find the guy or gal if they cant do the work for you. Much more calming experience and worth maybe the extra 5% expense if that, but think of all the money you will save not having to go to bar to deal with frustration of trying to deal at HD.
Excellent hardware and lumber store. The staff really knows their stock and how to use it.
Knowledge staff always available to help!
Great place. Their back lumber yard is outstanding.
Wonderful hardware and building material store. Great staff.
A lot of nice stuff. They give Home Depot a run for their money.
Outstanding service and knowledge. Great store.
Helpful selecting lumber. Knowledgeable staff.
Very helpful salesmen that are good at problem solving.
Local business with wonderful employees. Always ready to help.
Serviceable employees. A delight to shop at Richards Lumber.
One of the most complete hardware stores in the Tri-Valley area. It has the best lumber and landscape rock selection together with a complete Tru Value Hardware stores.
Higher prices on some items; Professional and knowledgeable staff makes Richerts the best value and thats what matters most to me.
Very helpful and knowledgeable staff. They answered my questions and gave good advice about what my choices were and what would work best without pushing me into getting the most expensive items.
Well stocked hardware store with attentive and customer oriented staff!
Great place with great people! thanks
Helpful staff, great selection.
Exceptional service visit after visit. You will be asked if they can help you.
Nice, a little overpriced. But love the local feel.
Nice people, helps me a lot.
Wonderful hardware store
Very helpful people, great selection of products
Very helpful and good selection.
A good choice for house hardware shopping
They have everything you need for your home and yard.
Very NOT ignoring personal, but its pricey.
Very helpful staff as always
Great people awesome selection
Good service.Good service.
Really friendly people
Great range of products
Best service
Found what I needed.
Expensive but convenient
Clean local store
The service staff is very nice