Amazing team members throughout the entire process! From start to finish was relatively quick and the end product looks beautiful! Its also super great that everything is all done in one place. It made it much easier to get answers for my questions. Would definitely purchase through Stone Source again!!!

I have a new cabin construction project up north and worked with Sarah H! She was awesome and helped me find the right granite for my kitchen and bathroom vanities! Sarah was very friendly & helpful in completing my project and was hands on during the installation! Thank you Sarah and Stone Source for the most beautiful granite ever! Sincerely, AH

We just recently remodeled our kitchen. After looking at multiple places we went to Stone Source for our counter tops. Jennifer was amazing, she asked what we were looking for and she took me to the slab that was beyond what I have imagined. They were very professional and helpful and installed the countertop and actually the backsplash in a very timely matter. Jennifer responded to all of our questions right away. She even came out to our house to check on how things were going. I would highly recommend stone source especially if you are not looking for the run of the mill slab.

Fantastic Inventory. I have shopped around all over Twin Cities and couldnt find such beautiful Slabs. So many great options and different colors to choose from. Fantastic Customer Service, make sure to ask for Jennifer.

We have used Stone Source for three different projects and they have done great work every time.

Horrible experience. Installed countertops. Sink was out of square and the sink they sold me had an off center logo. Basically told me there isnt anything they can do. Run from this place, horrible customer support and no quality control!

I hired stonesource to install new quartz countertops with an undermount sink. They were awesome. I also considered Menards but when I found that I had to measure myself and hire a handyman to install vs. Stonesources laser measuring and professional installation, the small price difference was well worth it. Once I made the decision, the process was complete in 3 or 4 weeks. I was pleased with every step of the process...initial quotes from Jen, material selection with Amy, measurement with Sergei, and install with Jason and crew.

Free design services, huge slab yard inside - too many great options.

Very disappointed in Stone Source. We had a granite countertop and under mount stainless steel sink installed by Stone Source in our kitchen seven years ago. The sink is literally falling off of the granite. Our plumber told us it was never installed correctly and told us we should notify the company that installed it. Stone Source refused to accept responsibility for the issue. Instead, they offered to fix it for $300.00. Additionally, they proceeded to charge our credit card for the repair prior an appointment even being scheduled for the repair. I have never experienced a situation before where I was charged for a repair before the situation had even been assessed. I sent pictures of the faulty product, and left voice messages for the manager. My calls were not returned. I have since had the sink repaired by a reputable company. They too said that it had not been installed correctly. I cant recommend a company that treats their clients this way.

I have worked with Stone Source twice. My first project was a good experience so I decided to go back. This project is not going well and once there are issues, no one calls you back, keeps you informed, apologizes or communicates how and when the project will be completed. Do not choose Stone source unless you like to gamble.

Do not use Stone Source if you want timely, quality service. We have been thoroughly disappointed in this company. We only had granite installed in a small kitchen and it was an awful process. On the day of installation they called to explain that the sink counter granite was cracked. They tried to see if we would accept it. When we refused, we had to wait a day for another piece. When this was installed, it was discovered that it was thicker than the other pieces. The pieces were removed again and it took another 2 days before they had ground the piece down to the correct size. After installation, it was discovered that the hole they left for the faucet installation was too small. This meant that we had to buy another faucet. This was despite the fact that we had told them that we wanted to keep our original faucet and it had been left in the kitchen for them to guarantee the correct hole size. Be warned, if you use Stone Source it could be a much more expensive procedure than you anticipate. Also, we were not able to use our kitchen for 6 days!

I was impressed with the knowledge of the sales staff/designer. Not only did I get tiles I loved but the price was reasonable. They even gave me ideas of colors and a lay out for the tiles.

I received top-notch customer service from your new employee Jason! He warmly greeted my husband and I with a huge smile. Jason was knowledgeable and exceptionally great to work with.

Would never ever use this place. RUN! Don’t walk to another supplier

My wife and I chose Stone Source to do a few projects in our house and they did a wonderful job. First we had them install a couple of vanity tops and shower curbs. We then had them do the counter tops in our Kitchen. Cora helped us pick out beautiful granite for both projects that we love so much. Install went smoothly and quickly. Quality of install seems wonderful. We just love our new counter tops and would highly recommend Stone Source to anyone.

We LOVE our new granite! Krista was great to work with. She was very patient with us throughout our project. She answered all our questions and offered great suggestions on which pieces would look good together. She even came out the day of install to make sure things went smoothly. The install went well and everything looks great. Thank you Krista and Stone Source!

Wonderful staff, Excellent experience

We had used Stone Source for a small project a few years ago and were pleased so we stopped in during their moving sale to complete another small project. We ended up doing our kitchen which is a large project. We finally found a stone we could agree on and the finished product is beautiful; the small project is also beautiful. The service was great--very accommodating. Installers were knowledgeable and answered all my questions. We will start with Stone Source for our next project.

I had granite counter tops installed and 7 years later there is a sag in the counter. Their representative came out and acknowledged that the counter tops were not adequately supported when installed but the owner refused to fix it. If you are investing thousands of dollars on a remodel find place thats willing to stand behind their work for more than 1 year.

We purchased white marble for our bathroom vanity. Cora was very helpful and patient during our selection process. She even responded to emails on her day off. The installation was great. Everything happened right on schedule or even faster. Very happy with the whole process. The counter is gorgeous!

Beautiful inventory, friendly professional staff and quality service!!!

Highly recommend Stone Source and the services of creative, can do designer Krista Narveson. From the minute we stepped in the door to the install of the granite for our two bathrooms the service was prompt, and dependable. Krista worked very hard to please me especially after the granite I had my heart set on Hawaii was no longer available. There are dozens of granite places in the Minneapolis area if you want to save time, energy and just know you will be satisfied at the end call Stone Source!

We were looking for a kitchen countertop. Stone Source has such a great selection and we were able to browse at our leisure and find what we wanted. Emily was a great help and super friendly too. The entire experience from first walking in the door until the counter was installed was great. They did what they said they would, when they said they would and for what they said it would cost. No BS at all and that was very nice. Highly recommend going there just to check out the slabs of beautiful stone. Thanks again Emily

We had a custom built vanity that Stone Source did a great job of fitting. Measurements were exact within 1/64 of an inch and this was critical because we had to fit in a shower door and put in a notch on the vanity top. The piece we picked out was one of a kind, so if there were any errors in cutting it would have been ruined. Our installers, Mike and Thomas, were great. They had to haul the slab up three flights of stairs! Sinks were installed correctly. We had already told them we would do the hookups. They checked to be sure our faucets would fit. The stone we picked out was perfect! Our experience with sales was great. The associate working with our project even gave us her weekend cell number since we were installing on a Monday.

We needed a remnant for a new cabinet we installed and Stone Source was wonderful to work with!!! They had a huge selection and the measure/install were very quick. Very happy with our granite 👍🏼

Great Product, Great Service.We recently started using Stone Source and their service is great! My sales person (Jessa) is very knowledgeable and has great taste. I couldnt believe how well she knew the products and walked me through the process what she made seamless. The installing crew was on-time, fast and very professional. I would recommend Stone Source to anyone.

At first, it was good. But the day of installation, the installers came with a big slab of granite and only 2 people to carry it in. My husband had to help carry it in. Then they forgot a piece and had to come back later in the day. When he was installing the last piece, he hit a previously installed piece and broke off a corner. Their solution was to epoxy the corner back into place. We contacted our sales person immediately. She assured us all would be fine. We asked to be compensated for the broken and repaired corner. Their only comeback offer was $100 off tile back splash. So the only way they were offering to compensate us for their installer breaking our granite (which was already paid in full by the way) was for us to pay them more money to buy and have a back splash installed by them. I think not!Very disappointing result. Stone source always comes back with thats a risk you take when purchasing natural stone.So, if you are a risk taker go ahead an buy from stone source. Its a risk I wouldnt take again or recommend to anyone I know!!

We shopped for budget granite to put in our house before listing. We didnt want to spend a lot of money but also didnt want someones left overs. Stone Source offered us a great price on very nice granite. Installation was handled very well and out kitchen looks like new with just this change. We even had them do our bathroom vanity and it all looks amazing!

We had two installers coming in: a very young one, who didnt seem to know what he was doing, and the older one who didnt speak or understand English. I stepped out with the dog while they were removing our old countertop and sink. I came back in to the noise of gushing water. They were both trying to contain the hot water which was spraying from the under sink water pipe. The younger installer told me that he accidentally broke the pipe. I started panicking and screamed We should shut the water!!! To which he replied Maybe we should. In the meantime kitchen ceiling and floors were getting soaking wet. I went downstairs to find that the water was running down through the ceiling, on walls, bed and soaking into carpet. I immediately called the office and explained the situation. The manager I spoke to was very dismissive and told me he had already spoken to the installers and they said it wasnt that bad. When I insisted it was, he said he wanted to see for himself. He came, had a look and told me to put a fan into downstairs room and bring the bed mattress out to air. It was clear to me a little fan wouldnt do and as for the mattress airing - it was drizzling outside. I then got in touch with companys owner and he send Service Master to access the situation. They said they werent sure if our brand new kitchen floor would be rescued (since there was A LOT of water) and put two suction mats on the floor and three industrial size fans in the house. The noise these fans were making was uncomfortable (to put it mildly)and they stayed with us for days.As the luck would have it, that very same weekend we had family arriving from overseas, who were supposed to stay in the downstairs bedroom, which was dry by then but in total disarray. Everything did get repaired (took weeks though) at the cost of Stone Source. However, Im disappointed that for all this stress, inconvenience and hassle we werent offered any compensation whatsoever.

Stone Source and our consultant Natalie Paul Friedman did a wonderful job with the fabrication and installation of our new quartzite countertops. I have very specific taste and they had something that both my husband and I loved! Thank you.

Waited years to be able to do this - we just had our granite installed and it looks amazing!! Every staff member who assisted us was so great to deal with, from our fabulous designer, Cora, all the way to the the install guys, who were super respectful and patient and showed excellent craftsmanship. I am so impressed! Thank you, Stone Source - I absolutely LOVE our new granite countertops!

Definitely a good company, they pay attention to even the smallest concern. Ive worked in this industry and I can tell they do good work

Stone Source did a great job. They were able to reuse granite to fit my counters. They were fast and efficient. They were respectful of my place. Very happy with the end result.

I love my granite that Krista helped me pick out. I would highly recommend using them for all your granite needs.

My wife and I visited this Sunday to look for stone and tile for a fireplace surround and large kitchen at a client’s cabin. After the way we were treated/admonished by an associate for touching a slab of marble, I will never do business there or refer my clients again.

We chose Stone Source in Plymouth for our granite countertops after looking at other granite showrooms. Stone Source had a great selection of granite and we chose a beautiful piece that we had not seen anywhere else. The prices were very competitive compared to what we had seen. The staff were helpful and knowledgeable, including our sales/design person, Jessa, the measurer, Kevin, and the install crew. Our counters were delivered on time, and were cut, polished, and installed perfectly. They are beautiful and we couldnt be happier.

I was looking for countertops to compliment the custom kitchen cabinets in my 1907 home. I had priced out stone at the big box store. Not happy with the options or price I went to Stone Source Plymouth. I was knocked out with the selection,cost and customer service! Krista was not deterred by my budget or specific requirements. The second slab she showed me was perfect and discounted to the point I could afford it! I love how the countertops give the kitchen an old world feeling.Installation was on time and professional. Thank you.

Here is an email I sent to my sales rep at Stone Source:I just wanted to let you know we are very happy with our granite countertops, and everyone who sees the countertops mentions the beauty of the granite. We are also very happy with the service (from beginning to end )and product we received from Stone Source. Also, your project management/organizational skills and enthusiasm with the entire process were admirable. We would like to do business with you again in the future for any remodel projects.I am a very particular and everything was completed professionally. I like the idea of the one-stop shop. I can go to Stone Source to talk with an expert on granite, have a salesperson manage the entire project, choose the granite slabs right from the showroom, complete the nesting process in the showroom/fabrication area, and have plumbing, carpentry, and electrical hookups handled in one place. Also Stone Source carried the most interesting and one-of-a kind types of granite and this is what we were looking for.

I was very disappointed in the customer service. Things did not go as I had planned. The end product looks okay, but I have had better luck with other stone and granite manufacturers.

We had kitchen countertops installed by Stone Source in Plymouth. They look absolutely amazing! Everyone from our sales person, Cora to the installers where all great to work with and so accomodating! I got a total of three bids and Stone Source was by far the best bid out there! I would definitely recommend to a friend or family and we will be going back for future bathroom remodeling!

Horrible experience with stone source. We ran into multiple problems. Wrong estimate, misinformation that led to removal of old countertops when new ones were not ready, wrong granite installed and staff that are not accountable or customer focused.

Stone Source installed both my counters in the kitchen and bathroom. They also did my tile floor in beautiful marble. I had a great experience and the customer service was top notch.Thank you!

These jokers installed a new granite countertop with a crack all the way through narrow portion by sink. Who installs a broken piece? It is a criminal mistake. A broken piece of granite was actually installed in my home. Stone Source says the piece can be repaired easily. What? They put it in broken! I do not want it repaired, it should be replaced immediately! They are not immediately doing anything for us. To make the experience even worse than it already is - the sink they installed was stained, spotty and appears used already. My wife can not get it clean. It is an absolute discgrace what they have put in my home. I am offended at the sight of their work and broken piece of granite I payed a small fortune for. Please people, do not choose stone source for any job of any size, if this is the way they do business and treat good paying customers. I could not be more unhappy with this company. It actually sickens me the way we have been treated.

Best customer service around

ASK FOR Cora! She is so friendly, knowledgable and extremely helpful!! Always quality care, service and product!! I went through stone source to help with my kitchen remodel. The palladiam quartz counter tops were installed in my kitchen by stone source, i love it so much that i plan to have them installed the same into my salon that is currently under construction. The most beautiful counter tops i have seen in my life! They are a nice gray with a sparkle flec throughout that sparkles so brilliantly! So in love with it!!! Ive never seen anything like these counter tops before very high quality. I wish i could post a picture with my review to show the quality of stone. I also purchased my stone that i had installed around my panicula in the kitchen there. I highly recommend them for all of your stone needs!!

In the end Stone Source completed the project successfully and my kitchen counter tops look fantastic. There were, however, many problems along the way. In order to get Stone Source to replace poorly installed and badly cracked piece of granite, I had to get the help of the BBB. Before contacting the BBB Stone Source kept quoting their contract to me, implying that pretty much no mater what was wrong with the granite they installed, they had the right to fix it. Yes, granite is a natural product and sometimes this may be the case, but not always. In my case there was a large crack in front of the sink, a terrible seam where two pieces were joined, a chip in the front right corner, small fissures where the holes were drilled for the faucet and the holes for the faucet were not centered on the sink. Stone Source stood firm on not wanting to replace the granite until I called the BBB.My recommendation to anyone working with them: if you have a problem and they are not being reasonable with you, let them know that you will be opening a case with the BBB. If they still seem to want to play hardball, call the BBB and get their help. This is what I did and they did work to resolve the complaint.

We had been looking for counter tops for about three years and what held us back from making a purchase revolved around the removal and installation of the counters. When talking to friends and acquaintances and looking at internet reviews we heard many horror stories about poor fabrication and damage done during the removal and installation of the new counters. Since our two bathroom counter installations were viewed as more complex due to size, counter shape, large mirrors adhered to the wall, and the bathrooms being wallpapered; finding a quality fabricator and installer was very important in our purchase decision. As with other home remodeling services such as carpeting, there are many retailers selling a quality product, but it must be combined with a quality fabrication and installation effort for a customer to be truly satisfied.After much shopping around and based on the recommendation of a neighbor, we just had two bathroom counter tops replaced with granite counter tops from Stone Source. Our new counter tops look great, the removal/installation was top notch, and if you buy during one of their sale events their prices beat all competition in the western suburbs. Our installers did a great job in removal of the old counters, took great care in installation of the new, and they seemed genuinely concerned in doing a quality job and making the customer happy. Based on our experience, I would recommend Stone Source if you are in the market for quality stone counter tops.

Mike thomas and his team did an outstanding job installing the countertop in my bathroom. He made sure that the faucet was going to fit in the holes that were drilled.

Stone Source is your best source for granite countertops. They just finished a professional, quality, great looking installation and fabrication job for me. I had an L-shaped kitchen countertop with sink, a L-shaped center island with cooktop go from laminate that was 24 years old to a new granite contemporary appearance. What a difference it makes. Stone Source is priced right and is a good value.Their team of professional personnel sure made it look easy to get the job done right the first time as I had expected they would.Most important of all my wife is totally happy with our new kitchen.

Just want to let you know how pleased my husband and I are with the backsplash installed in our kitchen. It turned out beautiful! The stone I selected was a rough sandstone and I had some of my own glass pieces that I wanted to incorporate into it. Initially, I thought we would install it ourselves, but it became apparant that it was more than we had time to tackle at the present. Working with your installer, Jay was a great experience. He was so patient and let me be involved in the layout of my glass tiles so I got to have a creative part in the process. This meant so much to me! Jay was courteous and friendly and had great ideas for the stone placement. He is a real craftsman.I will definately recommend Stone Source to others and will advise them to request Jay as the installer.

My wife and I choose Stone Source USA for our new kitchen countertops and couldn’t be happier with the results.We looked at several different companies but kept returning to Stone Source as they had the best selection and we really enjoyed working with Interior Designer Cora. After picking out our slabs (Madre Perla Quartzite), Cora walked us through the measuring, cutting, and installation process.Measurement was scheduled and performed on time. We had custom made cabinets with a corner sink, and I explained during measurement that we wanted the sink moved as-close-as possible to the edge of the countertop. With a 29.5 x 17 double-bowl sink, it was going to be a tight fit, and we didn’t want to stretch to reach the faucet.Once measurement was complete, Cora contacted us to review the slabs prior to cutting. We had two and a half slabs to work with but only needed one and half slabs of material. It’s important to note at this point that, unless you plan to buy all of the slabs, Stone Source (as well as anyone else) is going to get the maximum material out of each slab. The review process let us to pick our “favorite” slab, as well as note areas we wanted to include / exclude from the cuts. A day after the review, we received an email from Cora showing the proposed cuts for our approval.We had a couple questions regarding the proposed cuts, so we stopped by Stone Source and Cora pulled up the cuts on the computer. She explained the alternate layouts they tried and why they felt this was the best layout. It was apparent after 30 seconds they knew more about cutting stone than we did. They were open to trying another layout, but after hearing the reasons behind the design, we agreed the proposed cuts were best.With the cuts approved, our installation date was set. The day before, we had brackets installed for our 12” overhang. As with the measurement, bracket installation was scheduled and performed on time. The next day, the installers showed up. I was nervous with the new cabinets and walls, but installation was quick and painless. The countertops looked flawless and the walls and cabinets were untouched.A day after installation, I did find one minor glitch with the sink mounting. Prior to hooking up the plumbing, I inspected the silicon seal and noticed that one corner appear to have a small gap where the silicon seal didn’t appear complete. Rather than patch the seal myself, I contacted Cora and Stone Source sent another crew to inspect the seal the next day. The second crew determined that the clip in that corner could have been snugged a bit more (it was in a difficult location due to the corner sink), so they dropped the entire sink and remounted it again. That did the trick and the seal is now perfect.Overall, we couldn’t be happier. The glitch with the silicon seal was just that…a minor glitch…and Stone Source promptly fixed it, no questions asked. Stone Source and Cora delivered everything as promised and our new countertops looks great!

Product Ok. Installation below par. Service bad. Overall not a very satisfying experience.Start to end experience:1. We went to showroom to select and order. Cora was very good. She patiently walked through a lot of samples we picked and ordered.2. Marla from scheduling called later and setup the date / time schedule for tear up (or demo) / counter top install / back splash install. Marla did a good job. She even sent a google meeting invite.3. The installation team came in, tore up the existing tiles and in the process broke a bunch of stuff. Then they drained a lot of tile powder for which I had to call a plumber to unclog.4. The countertop installation team came next day. They were good. Spoke little english (except one person who was fluent). But they did the job ok. There is only one join (as designed) and they sealed it well (barely noticeable)5. Backsplash install was just barely Ok.Overall there is a big difference on the demos in the showroom vs the finished product at home. There is no ownership of the actual install. There is no drive to make it look good for the customer in their home.6. Called stone source to address the breakages. I was promptly connected with Cora, who again took down my concerns and told me I will get a call back.7. The manager called to address and started yelling on the phone.We did not ask the team to touch anything that they are not supposed to do. The manager claims in response that we asked them to disconnect plumbing etc. That is not true. The team came, inspected the kitchen. We removed the top drawers and all kitchen ware from the counter top. They proceeded to take it apart. Nobody mentioned that we had to remove the plumbing, not even during the sale.Bad management / after sales service. Find a different place if you can. Also definitely avoid if you are redoing your existing setup. May be ok for new installs.Response to the manager who was yelling and responded to my review:You cannot do whatever you want and then claim you did 500 dollar worth of service or 1000 dollar worth of service. You first had no right to remove plumbing if you are not a licensed plumber. I never signed off saying please come and break shut-off valves and lights.Also here are some more facts.1. Your salesperson never said that plumbing needs to be disconnected. All she said was that we need a plumber to fit the new faucet after install.2. You did not visit the work site even after complaint. Instead you called and started claiming that you did a lot more work than you promised which is a lie (and oh, the yelling).3. The first day when 2 people came, first one showed up 15 mins before the second one. Both individually and together came up to see the kitchen. Neither said anything about the connected plumbing either.4. As they proceeded with their work, they just asked one question the whole day. Where is the water main?. They had to shut it off because they broke the shutoff valves under the sink.5. Whether they removed the trap first or later, I honestly cannot tell because I was not watching their work. All I know is my kitchen was working very well. We came to your shop for upgrade, not repair. The emergency plumber had to be called just 4 hours after your install team put the counter top the next day because it is not draining. I have the receipt to show if you want to see.And lastly, dont yell. You dont want to pay for the damage and you can say that calmly.

I recently purchased kitchen and powder room countertops and sinks from Stone Source.The good:Everything looks great and I am happy with the final results. Stone Source has a great selection of granite slabs.The bad:I paid $300 for removal of the existing laminate countertops. There was a fair amount of wall and some cabinet damage during removal. Maybe significant damage is to be expected but the whole reason I hired the professionals was to minimize it. There was also a huge mess left for me to clean up.What bothered more me was when the kitchen countertop was removed, the installers said there is a strip of wood on top of the cabinets that they are not allowed or equipped to trim.Thankfully I had the tools (a hand jigsaw with a fence) and experience to remove it. If not I would have been left without a usable kitchen until I could find someone else to do it!The second problem was in the powder room. They brought a sink that was completely different from the one we picked out in their showroom. We ended up getting the actual showroom sink but it meant taking another day off work since the installers had to come back after the countertop was re-cut. Supposedly the sink design changed but the part number of the sink remained the same.I discussed the issues with the salesperson and asked Stone Source to provide some stacked stone for our fireplace either free or at a discount for all my trouble. They gave me the contractor discount (about $80) off the $500 order. I would have gotten this discount anyway by having my tile installer purchase it. The overall cost for the project was about $5,500.The final results are good but I was underwhelmed with the installation experience and follow up. Hopefully Stone Source will take this as constructive criticism and do better for other customers.

The only reason we used Stone Source was because they were the only place in town with the granite we liked.Terrible customer service. Whenever you call, no one can seem to answer a question, and then they take days to call you back.We decided on our countertop without any help from a sales rep, but the girl we signed papers with became our representative. Once you have a sales rep, no one else will answer your questions, they just direct you to the voicemail of your sales rep. So if you get a bad representative, or one who only works a few days a week, youre out of luck. Even basic questions or the scheduling of appointments will not be handled by anyone else. Unfortunately, in our experience, our sales rep wouldnt call us back for days.When they installed our countertops, they set the granite down on our NEW wood floor and dented them. Overall, installed it looks okay, not the most professional looking at the seams or at the backsplash.About 6 months after the install, our sink started detaching from the granite. Called to get it fixed, it took WEEKS to finally get a phone call back from the install /service department. We were calling them every few days to follow up, but again no one had an answer, and the people who did would not call us back. The sink was eventually fixed, but it took an unreasonable amount of time and phone calls on our part, and again, the job does not look that professional (looks more like a DIY fix).If someone else would have had the granite we wanted, we would have taken our business elsewhere. Highly suggest that other customers shop around before committing to Stone Source.

I had kitchen counter tops installed by Stone Source.. ABSOLUTLY INCREDIBLE.. From the designers at the store Natalie to, Kevin who came to measure the kitchen to the installers.. Everyone was GREAT. They where on time and the installers where early, calling and letting me know the progress of the installation. Prices Great compared to the Big stores and the options for your different styles are wonderful.. Nice to see good customer service in this competative world.. A customer forever.. Bathroom remod in spring.. :} I will definately be back..!!! Thanks

Unfortunately my experience was not what I had hoped for. During install one of the countertops cracked at the front where the cook top was placed. While the repair provided was adequate, it was visible and more then a fissure,as they elected to refer to it. The only remedy offered was a warranty for a year, that covers stains and small fissures, not cracks. (read the fine print before paying $250 for this warranty package) A weeks worth of dialogue led to the company accepting no repsonsibility and placing ownership soley on me and the eventually buyer of the newly remodled home that we have listed for sale.

Picked a beautiful stone very excited to see it put in, the four men that came were very polite then they broke the stone tried to repair it it looked terrible I was crushed management said you bought it it is what is a month later they finally came back and repolished the brake they wouldnt garanty the repair I will never use them again

End product turned out fine, but the journey there was stressful and difficult. Overall, cannot recommend.

Saw two guys driving the company truck while texting and not paying attention to a slow car in front of them. Sure enough, cut me off in traffic and then proceeded to roll the window down and give me the finger. Would not let these guys on my property. Very unprofessional and turned me to another company for an upcoming project.

Awesome service and great selection. AAA+++

A friend of mine has been going to Stone Source for years... now I will be tooMike - Eagan, MN

Absolutely no customer service, very poor service

Stone Source has an amazing warehouse with bountiful options of materials. It can be overwhelming! But we worked with Sarah H, who went above and beyond to provide samples for us and to help us explore all our options for our bathroom remodel. We enjoyed our visits to the store and working with her on our project. Thanks!