Just checked the shop out for the first time today, and I was actually impressed by their inventory considering how small the place is. They have quite a bit of power supplies, various cables, and other things. if you need a part for a computer in a hurry and youre not worried about getting a specific brand or model, theres a good chance they can help you.Some things are priced fairly well, but others are simply outrageous. As of 10/27/21, they have two 3080 tis for $2,000 each. this almost double the msrp, and in my opinion this is scalping. if it wasnt for that, Id probably be a much bigger fan of the store.
My Daughter and I brought her Gaming Computer in and Nick helped us out and got it fixed within an hr. He explained options and was professional and helpful. Would definitely recommend. Thank you Nick!! 🙂🙂
I went into the Computer Warehouse on a whim Saturday, Feb 6 2021 and was just browsing. I learned that they had a Ryzen 5 5600x and Asus Prime X570-p in stock despite all the shortages for barely over MSRP. I was slightly disappointed that they were sold out of 16gb sticks of ram, however the gentleman assisting me did recommend a very nice kit if I were to buy online. Ive been building computers for over a decade and its very nice to see that Computer Warehouse has very knowledgeable employees who are just as excited about PCs as I am. I purchased the CPU and motherboard and went home very happy to order the rest of my parts. Hopefully they can get some RTX 3000 series cards in soon. Id love to support this business again.Thanks Computer Warehouse!Justin Wells
Great store and great staff. I bought a new graphics card from here. They have stock in items I cant find anywhere else. However they do up the price on some items compared to other places. Overall it is great.
I decided it was time to upgrade my very old graphics card for my professional videography business at the WRONG time. I thought Id have to wait at least a year for the big online stores to get 30 series cards in. It took some time but Marshall and his team at Computer Warehouse have been working tirelessly to get them in to try to get everyone on their waitlist a card that wants one. As I chatted with them, I found them to be incredibly professional and kind, even putting the customers needs and wants before their own. All I have to say is thank you guys for helping me make a long overdue upgrade at the worst time possible!
Very helpful people who love to help out amateur enthusiasts like me. Loved it!
I am pleasantly surprised with my experience with these guys!I needed my PSU replaced and my RAM upgraded. Their prices were very reasonable and their work was great!They did a great job with the cable management for my PSU which I wasnt exactly expecting for their low price to install it. I left with my PC looking way better than when I brought it in!I couldnt be happier with their work on my PC and will continue to do business with them!
Just bought a computer there this morning only to take it home and almost get scammed by some unknown company. Fortunately, I did not fall for their tricks and took it back to the Computer Warehouse where they took care of everything for me including installing some software at no extra cost. Very friendly, knowledgeable and professional. Highly recommend to anybody looking for anything PC related!
Good place to get parts when in a pinch. Saved me some time on several occasions!
I ordered an AIO that did not come with the appropriate mounting screws online. In my frustration I went into the Computer Warehouse hoping I could buy some of the right ones. They were super helpful, and offered me two different lengths of screws at no charge!
Went in expecting bad news and Nick was able to give us an easier solution.
Excellent customer service experience!!! Walked in to test my graphics card, which I bought elsewhere. Trevor not only helped test the GPU, but also troubleshoot the new build POST problem and got it resolved within 5 minutes.Friendly and knowledgeable service at no charge - par to none!!! I ended up buying a flash drive because I could not find another way to pay back the goodness! Well done Computer Warehouse Pocatello!!!
Absolutely the best computer store in Pocatello very professional very easy to work with
Really awesome experience. Everyone was friendly and knowledgably about my computer and really did little extra things that made the service shine like cleaning my computer and rerouting some of my cable management.
When I went to pick up my daughters computer with her, this guy Nick would not even go in the back to see if it was ready which I already new it was. He talk condesending to us and didnt want to help us no matter what I asked. 35mins later he leaves a message saying the computer has ready for pickup why havent I picked it up. I will not pick it up if hes working and will not take my business back there as long as he works there.
Very knowledgeable staff and super friendly! Highly reccomend them for any PC work you need.
Went in looking for a power cable for my laptop and was met with a very nice and knowledgeable sales person. Every question I had about my laptop was answered. Definitely will be returning for anymore computer needs
Diagnosed my GPU for free. Best computer shop ever.
I absolutely love working with Marshall. He is always so willing to help and really listens to our needs. He is an expert at recommending what we need for our work environment. The service is fast, and I know if I ever have any problems with their products they will stand behind it! Thanks Marshall for your great service and commitment.
The guy really knew what he was talking about and was very helpful. Good prices.
Friendly, helpful staff. For such a small store, they seem to have a great selection. Im always surprised to walk out with some of the oddly specific things I go in looking for, even when Im not expecting to find it there. Great place if youre looking for computer parts or accessories.
So during covid things have been hard to find. While computer warehouse may be struggling keeping stock they still arent ripping anyone off like the price gouges. I was lucky enough to snag some computer speakers there at a cheaper price than being sold directly from Amazon. Very friendly staff and a small quiet place to get some great pc parts
I know when I take any computer in there it will be fixed right, and in a timely manner. Reasonably priced and willing to answer questions. Only place I send my friends and family.
Excellent service. Felt a little uncomfortable because I didnt know much about computers and the kid who helped me couldnt have been more than 15yrs old. Took him maybe 10minutes and I was out the door and felt like I just got the best deal ever.
I have been extremely pleased with my experience with Computer Warehouse- Pocatello. Marshall has always been prompt, knowledgeable, and efficient in providing all my computer, systems, parts, and service needs for 10+ years. He is furthermore reasonably priced, quick to respond to an issue. Even though I am not local but have always dealt long distance with Marshall, he is my go to computer specialist for both my business and personal computing needs. All in all a first rate operation, Marshall...! Keep it up !
If you want a custom-built computer oh, this is the place to go! If you want an older computer repaired, this is the place to go!
Computer Warehouse has been taking care of my tech needs for several years now, and its always a great experience! Just the other day I purchased a new gaming laptop from them- not the first computer Ive bought here, albeit the most ambitious performance-wise- and Im thrilled with it, excellent bang for my buck!
Awesome Staff!! Very helpful with those of us who dont speak computer lingo. Highly recommend this store!! Excellent product as well. They met all our needs.
I have had the best service here. I will always take my computers, printers for service there. I will also purchase these items from them as well.
I thought Kevin was wonderful! The service was top-notch & although he couldnt help me with the exact part I needed he sent me directly to a shop that could. After hours spent chasing this part down, Kevin was amazingly refreshing with the scope of his knowledge and his willingness to assist - even knowing my money would not be spent at his shop. Well played Computer Warehouse, well played.
Love having a local place to get some hardware. Id go 5 star if they had a little more enthusiast hardware but its hard to blame them for not carrying something with a low demand in this area.
We purchase many of our systems, servers and parts from Computer Warehouse over the years and have been very satisfied with their service and commitment to making sure everything is taken care of to ensure our needs are met.Even if they do not carry the Item I am looking for, they have let me know where I can find it online for the best price, which is true customer service and which is why they are always my first go to....The staff and owner Marshall have always been courteous to us and have tried every resource to make sure our needs our met for our district. I have dealt with other suppliers, dealers and shops where I was made to think what I have done for the last 30+ years is nothing compared to theirs, or have been made to think I am wasting their time by buying something from them and/or sometimes when I have a question.The Computer Warehouse staff and owner have always been able to answer some of the toughest questions that I have had that I was not able to find an answer for. Computer Warehouse uses their vast contacts and loyal customer base to see if anyone has run into the issues and then let me know either that day or in a few days.Being in the IT industry for a long time and seeing things come and go, it is nice to find a shop where they treat me as a person, and not as a sale....To all who complain, go to Best Buy or another Sales and or Repair shop and see what they charge for even looking at it. CW is very fairly priced for their services and goods.
Erika Schulte MurphyThis was the BEST computer experience I have ever had! The technicians (4) were all knowledgeable, helpful, and patient (with me AND my computer)!! I am so happy that I stopped there with my sick computer - it is wonderfully well, now!!!
Over the years I have purchased many systems from Computer Warehouse. Total satisfaction with each and every system. Their warranty has been 100% on everything. Great people to deal with.Note to those who commented on price. For a brick and mortar store their prices are reasonable. I am willing to pay just a little bit more to have a part or product in my hands in real time than pay just a little less and wait for UPS to deliver it to me in a week. In addition, when you buy from Computer Warehouse you are buying Idaho!!!
As a person with a lot of technical knowledge, I was able to purchase a laptop that fit my needs for my education well below a reasonable price.They did an excellent job researching to find the right machine that would meet my high demand processing and efficiency needs at a great price.Thanks for everything!
There is a trade off in speed and price. Computer Warehouse may have higher prices then online, but you are not force to wait for delivery like online either. They have a reasonable assortment of cables and misc things that always plague any PC builder by being overlooked. Items like thermal paste, data cables, or even a 120mm case fan are often found here for sale.
Small site that needs more information on the website
I work with computers nearly all day, all week long. It is my source of income. I have purchased my last three computers from Computer Warehouse, and I encourage all my friends to do so. There is no question that I could buy a similar computer online for less. However, when I have a problem, I call Computer Warehouse. They immediately help me identify the problems and decide the next step. Or, if I am not certain about whether to upgrade a component or not, I get honest advice. Sometimes they say it is better. Other times they say to just run a diagnostic and fix a problem. And, if I bring my computer in, their labor is ALWAYS covered. Their service is far, far above what you might get at the big box stores. I will gladly pay a little extra for my computer so that I can get my problems solved quickly.
Always friendly, very informative, and happy to help. Glad to take my systems in for repair.
They took payments and held on to my sisters laptop, until she was able to pay all of the bill so glad we didnt lose all the pics on it. Super nice staff way friendly and understanding.
Firm price on marketing up graphics cards rather would order it from the internet and watch a youtube video
I took my laptop that was purchased a day large chain store and had it customized to fit my specific needs it took them one day two customize my laptop but I was very happy with the results Computer Warehouse is a very good place in Pocatello on Yellowstone
Awesome customer service
If I could do a lower star I would. Their policy prevents them from taking care of their customers. Sent my son in with a power supply and they still gave him the wrong one. They would not do a transaction cancellation. I wouldnt be so upset but I sent the old power supply with, to make sure there were no issues. Policies at Computer Warehouse are not customer friendly.
Good place, guy knew what he was talking about but the lack of selection killed it for me though Ill give it 4 stars cant expect everyone to hold decent gear
The staff here really knows what they are doing. Whether you are using, mac, linux, or windows, they can help. They also do a great job building or customizing computers and are more than willing to help you get your feet off the ground.
The pricing is not great, but if you need a computer piece that day, then you can find it here and get it put in quickly. They require you to create an account when you want to buy something. I found irritating.
I had a sudden situation with my laptop that I needed addressed right away. For various reasons my options were limited, but the point is that Nick at this shop bailed me out, going above and beyond to resolve my situation. This was my first experience with this store but will not be my last. Thanks much!
Prices are high. But the draft is helpful. May come back again for small things. But largely will order online.
I went in last minute hoping to find a cable that I needed and they had it. Generally, if I need something more specialized its tough to find in Pocatello. Service was good and I dont consider the prices bad for a brick and morter store.
They are friendly. They work fast on your repairs
Ive been here a few times, and the service is always wonderful. They actually were willing to give me $10 off on a fan I traded in for a new one. I was nervous about taking my computer to a repair shop, but they didnt charge me extra or nickel and dime me like I was afraid of. I cant recommend this shop highly enough. Ive even liked their Facebook page. This place is amazing. Its small and the decor looks like its from the golden age of PCs, (the mid to late 90s) but you couldnt ask for better prices, fairer deals and nicer staff. Very knowledgeable AND professional. Its my go-to place for all issues computer related.
Took our computer there very fair gave us a free quote on repairing the monitor. will definitely take all my computers there.
They had everything I needed and were helpful. Prices were fair and reasonable.
Super expensive place to shop. I love computers, but you have to compete with online in 2018
Had my computer cleaned of viruses. Good job cleaning computer. Had to take computer back to them to find my files.
Tea Jay and her team have incredible knowledge about their products and services!
They put together a good system just for meIndividual🤗
Do good work good price
Computer warehouse is the best place to go to when you want anything fixed with your compy.. 10 put of 5 stars haha
Marshall is the most dedicated person I have ever met to the idea of customer service and pride in his product. You cant go wrong with taking your computer there for repairs or purchasing a new system.
Could have been better. I told them my laptop was overheating and paid $40 to diagnose it. When finished, they basically said it was overheating........ umm. Also they failed to plug the keyboard back in and I noticed two missing screws, bummer.
It okay but like every where else in town has nothing a do it yourselfer would need beside maybe cables, and maybe a external hard drive encolosure. Sadly thier fans are priced to high, can order 2 or 3 online for same price.
Had the adaptor I needed. Knew their stuff.
They have many parts on hand at alll times. Prices ok and friendly people.
Good dudes, but way overpriced. They are usally double or more than amazon or newegg. I would pay a 20-25% markup, but what they are charging is outragious.
Hated the service I received when I had them put a hard drive in my iMac they do not understand apple products. They charge me to install a free update on my computer
Good for repairs and expertise.
Quick and easy service.
Very knowledgeable and polite .
They had the part I needed. The price was double what I should have paid for it (online).
They suck sold is a business computer that crashed in 8 mos and tried to make excuses to not warranty the thing which had two years warranty I wouldnt recommend them to my worst enemy poor business people jasmine must work there or is related cause kevin is right all the way
My computer is lacking; it freezes online twice per day and apparently cannot be fixed! I am so sick of it! this is not what I paid for!!!!!!!!!!!!!
I had found what I needed, but the store clerk at the time was very rude about another attachment I need and talked to me like I was an idiot
Knowledgeable staff.
800$ just to repair my laptop when it cost 900$ for a new one thats dumb
Excellence