Reasonable prices and great service. Good communication. I do recommend this shop.

Galaxy was able to do a software update that I had previously been told was impossible and I had no other choice but to buy a new laptop. The work was completed and I have had no issues.I Highly recommended this business!

I took my laptop to Galaxy for an overheating issue. They communicated well, fixed the issue, and even offered me a loaner laptop while they were waiting for my part. Great people, Great communication, Great price! Im a customer for life!

I thought they were honest before they tried to convince me they called me twice. They called once to get permission to order a part and at no time did they tell me they were going to order it from China. For some reason none of their American suppliers had this particular fan - I am guessing they didnt try to get the part from New Egg. I was also irritated by the 3% fee tacked on because I paid by credit card. I wonder how Discover feels about that?

I went in looking for help getting my lap top to connect to my mobile hot spot. The guy that helped me was awesome.Thank you so much for taking the time to help me out.I will definitely recommend your shop to everyone.

Brought my computer in for an optimization 12/17. I called beforehand and asked for the price of just the optimization and was told that it would be $60 and additional repairs would cost more but itd be my choice if I wanted to go ahead with them. I saw on a whiteboard in their store that optimizations were listed at $60. The printed invoice I was given said that the service would be $50. That was a little concerning, it seemed that they werent clear on a set price but I went ahead with the service. got my computer back and sure enough, they tried to charge me $90. I explained that I was originally told it would be $60 and pointed out the price listed on the whiteboard. They saw that and only charged me $60, and one of the employees immediately wiped off the price on the whiteboard.It seems theyre a little shady on how they charge people. Its a shame because as far as I can tell they did a good job with my computer. But because of the issue I just want to warn people about this business.

My experience was great! It did not take long to get my computer up and running and did not cost an arm and a leg😊 Just sad to see employers forcing employees to wear a mask.😔

They did a great job fixing my laptop, had great communication with me, and have fair pricing. Thank you

Was in the market for a new laptop and went in looking to see what they had available. I had questions about different brand quality, specs, etc. and I was hoping I could get some clarification about what would suit me best for what I needed. Sean was very helpful and informative and pointed me in the right direction! He had loads of information and had several options for me to proceed forward! I was impressed and grateful for the excellent customer service and genuine honesty and kindness offered!

It is okay good so far

Great customer service! Ill trust them with all my computers from now on.After my computer stoped working after my video game stream, i freaked out! But they diagnosed it quickly and offered to wave the cost if i wanted it repaired! Amazing assistance!

They had my computer for a week, and said my gpu needed replaced. I went out, bought a GPU and it wasn’t the problem. They didn’t clean it, they misdiagnosed it and wanted 800+ to fix my “GPU” problem. Whole place is a joke.

Have been in twice and I think worked with Everett both times. Cant say enough good things about his professionalism and obvious passion and knowledge.

Really liked the service here. Great customer service.

Everett is one of the most professional CSRs Ive ever encountered. Very punctual, direct and informative. Great establishment with great turn around time and more than fair prices. Would highly recommend this business!

My Mac was not turning on or charging so I stopped in and Leslie helped me out. She was very knowledgeable and friendly. She ordered me a new charger and let me borrow theirs until mine came in. I will definitely come back and recommend anybody with computer troubles or needs to give Galaxy Computers a try.

Great service. Despite a shop full of orders, it only took a couple days to get my pc fixed. They consulted with me every step of the way. I wont take my computer anywhere else.

If you think customer service is dead and gone, you haven’t had the pleasure of doing business with Galaxy Computers. Twice I stopped in for small problems that I couldn’t wrap my aged brain around. And both times, Josh and Everett sorted them out…free of charge. Moreover, they listened, were respectful and above all, patient. Yes, I’ve gone in for bigger problems, but no matter, whatever the issue, they were there for me (even on Saturdays, 10-2)…fair, honest and, above all, competent. This is the kind of rapport with customers that builds trust and loyalty.

Very friendly and helpful service. I went in to get my k70 cleaned and they did it for just $25.

Great store very helpful friendly n knowledgeable

So here’s the deal. I have made fun of geeks all my life but here at Galaxy computers are the most awesome computer geeks I have ever met in my life. The price was right, the service was great, everything about this place was awesome. When I finally went to get my computer they were fast and friendly to talk to. We laughed and joked for like 15 minutes in the store they were awesome. Also they gave me weekly sometimes twice a week phone calls to make sure I knew what was up with my computer. I am a hard guy to get a hold of and they did not give up. When I picked up my computer Everett is the guy that showed me everything he did unlike the last computer store I went to that broke it in the first place. I cannot remember the lady‘s name that was there when I picked up my computer she’s going to beat me next time I take something into her but her and Everett are awesome.I don’t think I will ever make fun of geeks again best place ever to go get a computer fixed.Good job guys!!!

I am a tech. They took great care of me in my time of need while I was in town. Id recommend checking out their retail, repair and onsite services!

In need of PC repair, I decided to call around first and whomever was the nicest on the phone is where I would go. Everett, at Galaxy Computers, answered the phone and was most helpful and patient in answering my questions. I took it in and then got it back in a timely fashion at the price theyd quoted me. No surprises. Everett has excellent customer service skills and knowledge, and even gave me a follow-up phone call several days later to make sure everything was running OK.

They serviced the computers at Big O Tires in a very timely manner and did a great job. These guys are the best computer shop in town!

YOU CANT PARK HERE! ... This is the only thing I heard from the owner... why would I ever go here after that?

Excellent work...........several times I have had items repaired, modified by staff......especially work done by Everett.........he took time to work with me personally to be sure I understood ins and outs of new connection process to view my laptop on my television screen ............very satisfied........

Had a major problem with a virus on my computer. Galaxy had it for about a week and so far it seems to operate flawlessly. I thought the cost was reasonable and the business called me for a follow up to see how things were. So far Im very satisfied.

I brought in 2 macbook airs to swap the screen. They gentleman said they would switch out the track pads too (because one is cracked) I explained how it worked fine and I just wanted the screens. He said it would be extra minutes to switch them. They had my laptops for almost a month had to order an extra cable and then the finished product has a working screen, a track pad that freaks out and does not work properly and no sound. To top this off I called within their 30 day window a couple times their response adjust the mouse speed and restart.

These guys are good! Professional experts and price was surprisingly reasonable. Ill be back. Thanks you guys!

Ive had work done on both my laptops from here over the last two years. Their team is courteous and extremely helpful. The prices are great and they work quickly. I defiantly would recommend Galaxy Computers for all computer fixes.

Took a laptop in with a wifi issue. They offered to open it up and take a quick look. 10 mins later they brought it out, and it was fixed! It was a simple problem, but the alternative was sending it to HP for 10 or so days. Saved me so much time, and awesome service!

We were passing through Pocatello and my laptop broke. They fixed it fast (one day), reasonably and gave me lots of free info. Everett even gave me free phone advice later.

Brought my laptop and my desktop computers to them. My laptop wouldnt turn on at all and my desktop was rebooting every 15 minutes, with and without being used. These guys were great and they fixed both of them up quickly and with a reasonable price. They told me exactly what was wrong with my systems and were able to fix them up within two days. I highly recommend these guys for your computer problems!

My girlfriend has been going to Galaxy Computers for years. She said they were great. I needed a new computer and decided to give them a try. I ended up getting a computer from them. I have enjoyed my new computer and they were the best. The staff was great and the service was excellent. I would do business with them again. This was several months ago - however, it just took me a few months to get my act together to write a review - You guys rock - Thank you guys.

I stopped at Galaxy Computers today with my laptop -- I was helped IMMEDIATELY, with courtesy and cheerfulness -- despite my not even knowing the terms of the issues I had come for! Lee helped explain everything I asked him, clarified some points I had not included, and I left very optimistic that I really could keep learning! Thanks, Lee! Will probably see you all again, and it will be a pleasure rather than a stressful situation next time!

Ive been a customer of Galaxy Computers now for several years and never had anything less than 100% guest customer service from them. Bill always goes above and beyond to help me. Leslie, Josh and Kimball are very helpful as well. I manage a hotel with a restaurant and Galaxy Computers helped us to where we are now, technologically up to speed. I highly recommend them not only for business, but home computer use as well.

Courteous, knowledgeable staff. Repairs were done in a timely manner. The work was discussed with me first, and estimates were offered.

Last week I fell victim to a computer hack. I am typically pretty savvy when it comes to scams but this one sucked me in. Saeid and his team fixed my laptop promptly and for a very reasonable price. Thank you so much! I am very pleased!

They take the time to explain the problem with my laptop. Always great service.

Super nice and informative people, with upfront and fair prices. Will use the again next time my computer breaks

Was in dire need of a special USB cable, walked in, two minutes flat, walked out with exactly what I needed! Awesome staff and service!

Always helpful

Yes, I realize I am a competitor (now), but the entire reason I decided to work on macs is because of an experience with Galaxy. I took a g5 in for service. 9 days later, they still hadnt figured out the problem. Add to that I was charged way more than promised for the diagnosis when I picked up the still non-functional machine. Another note: notice that 2 other positive reviews are by the same person (sentence structure, grammar, punctuation -- especially the triple exclamation points). Im assuming they were written by the owner or an employee.

Very low veriety of parts pretty high prices and doesnt seem like they want to talk to you ..

Kimball was professional, efficient and succeeded in enabling my wi-fi and printer. He went the extra mile to ensure everything was in perfect working order. He even let me know he would be a bit late for our appointment, which I greatly appreciated.

Glad to know weekends are more important than customer service. Sorry we cant do anything cause we close in 10 minutes. Seriously?I called ahead of time and asked if they could stay open until 2:30 because my boyfriend taken our car to work. They said no I had to get there by 2, and they had the part on hand if I got there by 2. I asked my brother for ride over, and got there at 1:45, then waited in line. The lady who helped me said they couldnt do anything since they closed in 10 minutes. Even though they had the part on hand. I had a 12 hour work project due Monday and couldnt find a single place in town that had the part. I even asked the woman if she could send the part to another store and they could fix if she didnt want to stay open. She refused. She was rude, and impolite and had no empathy what so ever. The guy I talked on the phone was a piece of work too. I dont care how good you are at fixing computers, you should treat your customers with the upmost respect.

These folks did a nice job for me on my laptop, and it didnt break the bank. Thats a +.

They fixed my laptop for half the price I wa quoted by their competitors. The staff was friendly and I never felt pressured. I would highly recommend them.

Excellent staff and service! Very helpful and knowledgeable in a town where it’s difficult to find a store where individuals actually have experience working with computers!!!!

Everet took care of me and my machines. I was super impressed by the wealth of information and knowledge they had to offer.

We took 2 computers in to update to windows 10, and in no time we had them back and running better than ever! Check them out!

Excellent service, knowledgable staff, reasonably priced

I would highly recommend them to anyone!! Great service and friendly help!!

Great service. Saved me 2000 in repairing our car wash computer. Same day service. Thank you so much.

I took my lap top to Galaxy Computers on November 11, 2017. On November 13th I stopped by and was told they were doing last minute checks and would call me later in the when it was ready. Today, November 16th, I stopped by today and was told they were doing last minute checks and would call me later today when it was ready. Never received a call discussing the problem with my computer and potential costs. Never called to up date me. Five days and Im clueless what the problem is and when I will see it. Next time I will go to Office Max and I encourage you to do the same.

They do good work and I can afford their prices so. It works for me and mine.

Galaxy computers are outrageously overpriced, but smile and act like they are doing you a favor while charging double what you would pay anywhere else. From the moment you place your computer in their hands they will be charging you a diagnostic fee, $35 for a desktop, and $69 for for a laptop, because that is the value of someone unscrewing the back of your computer and blowing a little air to get rid of the dust. Even if you pinpoint your problem when you first walk in the door, plan of paying that fee. I had a fan replaced, and they charged for two hours of labor, as well as $22 for the part. Galaxy computers is a local business that should be avoided.They are not willing to work with you, are more than happy to take your money. If you decide to get your computer fixed, call around to the different local computer stores and get quotes, this will save you a lot of time, money, and distress.

Well, the gentleman working there was very nice so that was definitely a plus. I didnt feel pressured at any point and the price was very reasonable. However, I took my computer in because I wanted to wipe it so I could sell it. He told me once I got it back I would have windows 10 and still include word, power point, and excel. When I got the computer back I made the mistake of not turning it on to check if everything was working right. Now a few weeks later I turn it on and the computer had in fact been wiped, but it still has windows 7 and no word, power point, or excel. Needless to say I am disappointed.

Not much of a hardware selection since theyre reducing that and going more the service side. Polite and knowledgeable.

Extremely helpful, friendly, & service is fast & professional. Also, reasonably priced.

Im new to town and had been lugging around a dying computer for quite sometime now. My knowledge on computers is well below average. Being interested in utilizing just the basic functions of a laptop along with adding a little extra juice for movie making, I sought out Galaxy Computers. Initially I wanted to go down the MAC road, but the technicians explained to me that I could get a much more practical and faster PC laptop than a MAC for way less money. They put in a search for what I was looking for and found a good match in a Dell. After talking over the specs of this computer (they were ableto dumb everything down to my level) they decided to do a further inquiry on something even better in the same price range. They did, and I went home a week later satisfied that I made the right decision to go to Galaxy Computers. Thanks guys!

Very friendly and went out of their way to troubleshoot a problem I was having. Fair and reasonable prices.

I went in to see if I could get an idea of a repair on my computer and possibly buy a used pc laptop ---The Customer service was HORRIBLE The man that helped me was so rude --I asked about the laptops they had to sell, he pointed and said they are over there--I said I dont know much about them, which one would be good for school and is there microsoft office on them. He totally ignored me and was incredible rude --DO NOT GIVE THEM YOUR BUSINESS!I would never walk in there or send anyone there ever. So incredibly rude --I guess they didnt want my business!!!!

They got my sick laptop in for its initial review within 24 hours.An experienced staff fixed the problem and at a reasonable rate.I would go there again and I have referred family members there also.Thanks Galaxy

I like these guys so much. They are always willing to help me.

Great customer Service! Looking forward to getting technical support if needed and purchasing products😁😁

Fast and honest!

All I needed was new ends put on a network cable. They did the service and charged me $30. I went to another local store and bought a set of crimpers and 2 RJ-45s for $20. I started doing my own cables in a matter of minutes. Do not support this business!

They took the time to listen to me about the problem, called me with prices before doing the work and then called me back to make sure everything was working fine after I had taken the computer home.

The staff at Galaxy was very helpful and is a pleasure to work with. Thanks for everything that you did to help!

Solved my problems in minutes, thanks for the great service!

Staff was helpful finding connections for a difficult situation.

Fixed it

Galaxy Computers is the best!

Above and beyond!