Dustin is the reason we came here. He was very helpful on the phone, and just as efficient and professional in the store. He made it easy for us to find just the right mattress, at a great price. We called 3 stores and only needed to go to one, thanks to the great selection and excellent service. Thank you.
I was shopping for sheets and mattress protectors for a Purple adjustable split king. The sales associate was very helpful and knowledgeable and may I add patient. It was a good experience.
Tim made the experience of making a big purchase a delight for me. He was very knowledgeable, kind, and courteous in answering any questions I had. I absolutely recommend Denver Mattress in Pocatello!
We were very pleased with our shopping experience at Denver Mattress. The sales associate, Tim Hole, was extremely helpful and answered all of our questions. It felt like he was genuinely interested in helping us find the best products for us rather than just trying to make a sale. We would definitely recommend this store.
Tim did an amazing job helping us and getting the perfect mattress to suit our needs. He was extremely professional and very knowledgeable about the products. We chose a clearance mattress and he was upfront about pros and cons of buying a mattress on clearance. We are fully satisfied with our experience at Denver Mattress.
Timothy Hole was our Sales Representative and was amazing. He knew all the products and answered all of our questions. We were really happy with our decision to go ahead and make our purchase. I just can’t wait to get our bed. He let us try out the adjustable bed on the floor and if he would have let me stay and sleep in it, I would have 😂. That’s how much I loved it!!! But he was definitely an amazing salesman. Not pushy at all. He let us decide what we wanted, and he just informed us available items that were on sale so we knew what we could add on without feeling pressured.
My experience at Denver Mattress was very good. Unfortunately there was only one associate to help the five customers in the store, but he handled it very professionally. Dustin Hilgert was very helpful in presenting the details of each mattress and was willing to find discounts to help our purchase. I was very satisfied with my purchase experience. I will definitely return to Denver Mattress.
Timothy Hole was awesome. Very knowledgeable and no pressure selling. We came in for the purple mattress, which we ended up loving and buying. He showed us a range of comparable models. We felt very informed by his knowledge. The whole process was very transparent and easy. Tim was very kind and patient with our two small boys who had to come with us. I would highly recommend you go see Tim!
My wife and i were in a jam and needed to find a box spring mattress on a sunday. Denver mattress was open to my surprise. Our sales guy, Dustin, not only found what i needed, but also escorted me to the warehouse to pick it up after closing the store that same evening. I was very impressed with his genuine concern to help us out. I will be back again. Great store, and 5 star rating to our salesman who really went out of his way to help. I highly recommend this store and to Dustin… Thank you so much.
Even though it was right at closing time and he was busy assisting another customer with completing their order and setting up delivery, Timothy still had both computers up and running so he was able to help everyone at once. Very helpful and polite and most importantly, he knew his products. Even gave us a couple of pointers on proper use and care of the Purple cushion I bought!Thank You, I will be back
Stopped just see what they had, and ended up buying a mattress. Salesman Timothy was knowledgeable and answered every question. Very professional. The store was clean with well organized displays.
Tony took great care of me. I didn’t feel any pressure to buy yet he answered my questions and helped to keep me in the price range I was looking for. So excited for my purple 2 mattress with the adjustable vibrating bed frame!! Thanks again Tony and Denver Mattress team!!
Really enjoyed our experience. Dillion was helpful both times we were in the store. Looking forward to our new purple mattress!
Timothy was great! Very personal and responsive to our needs. Went the extra mile to get us exactly what we needed and then found the mattress in stock at an even better price!! Thanks for your attentiveness and selection. Job well done
We had a very good experience. Tim Hole was very good. He gave us lots of information so we could make a good decision. There was no pressure. It was a very good experience Thanks
Dustin at Denver Mattress was super knowledgeable and helpful. We were looking for a “short queen” for our travel trailer and he gave us a number of options. Great service. We couldn’t be happier. And having a source other than one of the specialty camping/RV retailers was truly uplifting. Thanks Dustin
Timothy was very helpful and courteous. He explained everything perfectly. I would recommend highly buying a mattress from him
Timothy was very helpful and patient with my husband and granddaughter! He really helped them find exactly what we needed for comfort!
Great experience. Wish I would have bought from here first. Employees were very helpful, patient and not pushy. Would recommend highly
Timothy answered all questions and was very knowledgeable. His fine salesmanship convinced us to buy here at Denver mattress. Thank you Timothy.
Tim will take good care of you. Caught the Labor Day sale and he helped me save a lot!
We saw your ad on TV so we went to the store. The young lady was very friendly and helpful. She found a creative way to help us when she learned we couldnt wait 2-3 months for delivery.Great experience
This place pays to have their negative reviews removed. Ive been mistreated here plenty, have left negative reviews before and somehow they all just magically disappear. Not one low review over 5 years.. what a hoax
Dustin was great. Recommend 100%
Yes this experience at Denver mattress was very satisfying. Tim was very helpful got us a great deal on mattress, frame and mattress pad. Would recommend this store to everyone!!!
Timothy was helpful and knew his stuff. Very happy with our experience!
I worked with Timothy at Denver mattress in Pocatello. He is very friendly and so helpful. Thanks for the great mattress.
Timothy (our sales guy) was very well informed on the product line and courteous. Very good experience.
Such a nice, clean and well-stocked store. Lots of mattress choices in a wide range of prices.
Amazing service! So agreeable and never made us feel pressured! Very informative on all their mattresses! We really enjoyed working with Dustin!! Hank you!😃😃
Was able to give us the best price for the best quality
Timothy Hole helped us buy our new purple mattress. He was knowledgeable and helpful without the pressure of having to buy!
Timothy really helped us find what we were looking for! He was very honest and very helpful!
We had the best experience at the Pocatello Denver Mattress!!! My man and I went in looking for a Purple mattress and they had them on display. We tested out the Hybrid 3 model and fell in LOVE! The gentalmen who worked with us, Dustin, pulled out all the stops to give us the best customer service we could ever receive!! Thank you for everything!! I would recommend the professionalsim and great customer service we received to anyone who is looking for a mattress! 10/10 and 5 stars well earned!!
Dustin was very helpful with helping us to choose a mattress suited for our lower back problems. I highly recommend this store.
The selection was good, the product is exceptional, and the service was quick and professional.
Dustin was very helpful and got me exactly what I needed.
Very enjoyable experience. Will definitely recommend. Excited for our new bed! Cassidy is a welcoming and knowledgeable salesperson.
Salesman very knowledgeable and helpful. Not pushy at all. Very happy with our decision and experience.
Excellent customer service in the middle of a remodel! Cassidy was amazing! Extremely knowledgeable and her non-salesmany conversation made us feel like we were neighbors!
Staff was super nice. Was quick and fairly simple getting the mattress that we wanted only spent about 15 minutes in the store. Would highly recommend
Cassidy was very friendly!! She answered all our questions and was very helpful! I am excited to try out our mattresses! After 3 mattress stores their quality and prices were the best!
LOVED everything about our experience. The associate, Cassidy, was so nice and understanding of our desire to try multiple pillows until we found the perfect one. We purchased two pillows then went back the next night for two more just because of her willingness to accommodate our family.
Very friendly, very helpful too. Looking for a new mattress with something in mind but still wanted to stay open to whats available. We were able to find our next mattress with a great garauntee.
The store manager was very knowledgeable and professional, we left the store feeling confident that we had made the right decision on the mattress we chose.
My wife loves the purple mattress it’s been several days and most of her back ache is completely gone we recommend the purple mattress at Denver mattress on Yellowstone
Cassie is amazing! She took the time to help me find the perfect purple mattress and accessories for my needs. Cheers to great great sleep and excellent service. Thank you, Cassie
Dustin had great insights and has been extremely helpful throughout our entire experience
Very patient and knowledgeable, Dustin is great to work with 👍
Timothy was very helpful and listened to what I wanted in a mattress. Can’t wait for it to come in.
Well Cassidy had the bed frame I needed she greeted me at the door and it was an awesome experience of go back or recommend them to anyone
Great service and nice mattress for a decent price!
We had a good experience at Denver Mattress in Pocatello, ID and we received excellent customer service.
Both times we went in Cassidy Bassett was very helpful. She made sure we understood everything about the bed. She made sure we got the best price available.
Cassidy was very helpful in my search for the right mattress. She knew exactly what type to point me towards and made my purchase easy.
Timothy at the Chubbuck location was very helpful and knowledgeable, great experience!
Very helpful and knowledgeable. He spent a ton of time answering my many questions and found what we were looking for. Thank you for the great service and for wanting more than just a big sale.
Not pushy like a lot of other mattress sale people. Cassidy is a great person to work with, would recommend dealing with her.
Super friendly staff. Wasnt over invasive but very knowledgeable when asked questions. Ready to assist when needed and she was very kind. We came out with a beautiful bed set and stress free. They have also been very good with reaching out to us about delivery etc. Would definitely recommend finding your next mattress here
Very good customer service. She really took her time explaining and showing us different beds. I would go back in a heart beat. We are very excited for our new bed to arrive!
Ms Bassett was extremely helpful and professional. Very friendly so happy with the service.
Friendly professional explained things and gave me all the time I needed
I went into Denver mattres to look at beds and they was so helpful I ended up buying everything I needed, thank you very much.
The salesman was very helpful. The mattress came relatively quick. The delivery was well communicated. Would recommend to friends and family!
Pocatello manager Cassidy was very helpful. She did not hover, but allowed us to roam around while still answering any questions we had. Mattress hasn’t been delivered yet so no word on fit for us, but exchange guarantee gives me confidence we will ultimately get the right one. Important and costly investment!!
Cassidy at Denver Mattress in Pocatello was great to work with when I needed a new mattress set. I knew the brand and model of the mattress I was interested in. I called Denver Mattress and spoke with Cassidy. She asked what was my lowest price I had attained so far. She confirmed the price on the competitors website and then beat it by $100. She also threw in a promotional $300 Furniture Row gift card. We went down and picked up the bed the next day. She and her partner loaded our trucks and off we went. One of the best buying experiences I’ve had in awhile!!! Thanks for the great customer service. Now hopefully we love the new bed as much as the buying experience.
Dustin was great! He was very patient and willing to let me come back multiple times to make sure I got exactly which mattress I needed.
Cassidy was great to work with Friday evening. She was very helpful and caring. She was able to help us get into the mattress that worked for us and fit our budget.
Cassidy was very helpful, answering our questions without pressuring us. Great buying experience!!!
It was great and the sales lady was very knowledgeable and kind! Thank You!
Cassidy was super sweet and very informative of all the types of mattresses, basis and the extras. She was very patient with us. Our transaction was done effortlessly. We would recommend Denver Mattress to anyone! Ask for Cassidy😁
Cassidy & Dustin were equally helpful on the two trips I made to try out new mattresses. They will match or beat any other sale or deal you find online or at other stores. I did not feel rushed while trying out the mattresses. Great customer service so far.
Cassidy was very helpful and knowledgeable. Great customer service!
Cassidy was super helpful and knowledgeable on Purple brand mattresses so we ended up buying a mattress set.
Friendly staff. Good place to look for a mattress
Quick and friendly service. They had what I was looking for in stock. I highly recommend Denver Mattress
Cassidy was a great help, knowledgeable and friendly. If I need mattresses in the future I will definitely return.
Was greeted when entering the store, salesman was very professional and polite. Had a great experience at this store and received quality product at a very good price. Would and will recommend Denver Mattress to my friends and family.
My sales representative was really nice and worked really well to get me a great deal on two beds with the adjustable mats as well. I would definitely recommend shopping here to anyone!! Thank you so much, I cant wait till our new beds are shipped
Was helped right away and able to try out different pillows with a sanitary cover. Sales person was helpful and friendly.
We were impressed with Dustin Hilgert. Very knowledgeable. We explained what we wanted and showed us a variety of mattresses. Wasnt pushy and a likable person.Its been yrs and yrs since we have purshased a mattress set. Excited to get a new set.
Why Cassidy isn’t a manager, i don’t know. She is awesome and she was our first choice to go to. we trust her implicitly
Cassidy was very pleasant and kind to work with. Looking forward to our new mattress
Amazing service, Dustin was extremely knowledgeable and very friendly. I would recommend them to anyone!
Easily one of the best sales experiences Ive had. Dustin helped us out and was very knowledgeable and friendly. At the same time we didnt feel pressured to buy which made the experience worthwhile. We definitely recommend checking them out.
I had went to three stores prior to going to Denver Mattress. All of the stores had pretty similiar prices on their mattresses. However, the service i received from Cassidy was by far the best of the four. She showed me multiple setups but never made me feel pressured into buying something i did not want or need. She was extremely professional. I would highly recommend!!!!
Went to Denver Mattress after looking at quite a few other furniture and mattress stores. After speaking with Cassidy and spending about an hour there, we finally decided on what we wanted. Cassidy was great to work with and the pricing was better than we expected. I would definitely recommend anyone to go check them out and I will be going there next time I am in search for new bed.
I really felt great about our entire experience.
Cassidy Bassett was awesome! We appreciated her knowledge, helpfulness and working with us. Would recommend working with Cassidy to anyone. We are excited to get our new mattress.
This review is geared towards the 2 sets of expensive purple sheets that we cant use. 1st set because of covid we couldnt return even though we returned the bed (went from a king to a split king) and 2nd set started pithing so we arent using those either. At the price of those sheets I would certainly expect them to last longer.Customer service on the bed was great, and I would recommend them for a bed.
We went into the store looking for an adjustable base for our bed. Cassidy was awesome! She was so patient in answering all of our questions and concerns. We ended up with a prefect fit for our wants and needs at a great price. We will definitely be back for future purchases.
Cassidy Bassett was helpful to us multiple times throughout our shopping experience, while also giving us the space to sit and test the different beds on our own. Highly recommend her, and the services
Every time I shop at this store the service is beyond excellent. Cass is a great assett to your company and is a pleasure to work with. Thank you.
Cassidy was really helpful explained a lot about the difference between all the ones we were interested in which helped us with our decision on what was best for us. I would recommend buying here great experience
Dusten did an excellent job explaining and answering all our questions.Thank you.
Dustin was very knowledgeable and patient with helping me find a mattress for my parents and one for myself. He was able to get the price down in a more comfortable range and got me set up with a 2 year finance plan very quickly. Very happy with my experience and I will definitely be choosing Denver Mattress for my next bed!
Thank you for the great deal and great service! We look forward to working with you again!
I had an easy time picking out a mattress with some help from Cassidy! She did an amazing job telling me all the ins and outs of each bed that also fit in my budget! I was able to say what I wanted and was shown my options! Great customer service and a great quality bed!
If I could rate more than 5 stars than I would! Definitely would recommend Denver Mattress for anyone who is in the market for a new mattress, sheets, mattress protector, etc! Cassidy and Dustin are great people to work with and will definitely recommend the best of the best!