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T-Mobile
2250 N Garey Ave, Pomona, CA 91767, United States
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T-Mobile
Comments
Ca
Review β„–1

A big thank you to Josh for helping us out! He did his best to help us save money instead of spending it. He is the definition of a store manger. Always so attentive, well informed and also a great listener. Recommend⭐️ πŸ‘πŸ½

Le
Review β„–2

The store manager Josh Did a great job and now I dont feel stressed any longer. I really appreciate how he was able to help me!

Re
Review β„–3

Best tmobile in the area the store manager Josh was great he helped me save all my info on my new phone

Ch
Review β„–4

A big Thank you to Cristian for helping me get into a new phone! Anyone looking for a TMobile store look no further come on down and have them help you out

Ke
Review β„–5

Very nice and professional service. Good job Josh.

Ma
Review β„–6

Josh and his team did an excellent job on helping me out with getting a new line. Highly recommend them!

Ke
Review β„–7

Josh was a great help! I appreciate tmobile like him

In
Review β„–8

I came to the T-Mobile store in Garry Ave to switch from Verizon to T-mobile. Giselle was the only one at the store and she was very helpful. She took her time to explain all the steps and was very patient with us. Usually at Verizon they try and get us out the door right away but Giselle took her time and answered all the questions we had. Giselle was very professional and super nice. She had excellent customer services, if you need any help definitely ask for Giselle.

he
Review β„–9

Best t-mobile store in Pomona thank you Josh for getting my phone up and running again

Ki
Review β„–10

This T-Mobile store has the best customer service! The manager Josh and Cristian were great

Ne
Review β„–11

Thank you Cristian for helping me and my family switch over from Verizon, we love our new phones.

Sa
Review β„–12

Giselle and Cristian were amazing! They treated me as if I was their top priority. Both were very helpful in getting all the information I needed. Thank you both so much for all the help!

jo
Review β„–13

Great customer service from the manger Josh! He is great! Very knowledgeable, every T-Mobile needs someone like him

Sa
Review β„–14

Best customer service in Pomona! The store manager got my issue with my phone fixed fast

El
Review β„–15

Thank you to this pomona store Josh was great for upgrading me and getting all my stuff switch over to my new phone

Ly
Review β„–16

Thank you Cristian for helping me transfer my data onto my new phone.

Jo
Review β„–17

Cristian helped me unlock my phone that was giving me issues. I definitely recommend someone that has any issues with their device to go to him.

Ju
Review β„–18

I went in this tmobile with my phone not working and the store Manager Josh was able to get my phone working! Great customer service thank you for helping me out! I will now only come here T-Mobile needs more people like him!

Ro
Review β„–19

EVERYONE needs to come see Giselle for your phone services, OUTSTANDING CUSTOMER SERVICE!!!! She was so amazing helping my mom and myself, hire more people like her, thank you so much for all your help ❀

St
Review β„–20

Thank you to Claribel for all your patience!!! She is such a hard worker!!! she helped me with everything I needed help with she walked me through on everything! She is very knowledgeable and has a happy and positive attitude! I’m Happy & Very satisfied with her customer service will definitely come back to her if I need help with anything.

Da
Review β„–21

Thank you. Cristian for helping me transfer my data.

Ba
Review β„–22

LA EXCELLENT SERVICE KNOWABLE AND PROFESSIONAL, HELPED ME WITH ALL MY PROBLEMS . I HIGHLY RECOMMEND GOING TO THIS T MOBILE LOCATION YOU WILL GET THE BEST OF THE BEST.

Ka
Review β„–23

Alwats Great customer service from the manager Josh I always appreciate his kindness

Ch
Review β„–24

Thank you Claribel and Josh for the best customer service! I love my new iPhone pro max! The gold color is so nice!

No
Review β„–25

Great customer service by Cristian. Definitely will be back to him.

Jo
Review β„–26

Came in for question about my phone and the store manager Josh helped me out he was very helpful

Ce
Review β„–27

Great customer service from the store manager Josh I appreciate the help! I love my new speaker I got from this store

Zo
Review β„–28

Amazing team at this T-Mobile store, Josh is my guy to go to, but if hes not available Cristian, Claribel or Adolfo are great. I love this store because they are always very friendly and very knowledgeable. I highly recommend them and this store for everything, highly experienced people.

Ro
Review β„–29

This is to compliment your store manager Josh in Pomona. CA. #1 NSV. for excellent customer service helping me with my Revel cell phone only 3 months old!! DrBob Schoenberg OD. I have been with T mobile over 5 years with 4 lines.

Fa
Review β„–30

Went in to phone service transferred to tmobile.The employees there were very friendly and went above and beyond to explain thing and make you feel very welcomed. They answered any questions we had and tried all options that were available for us. Definitely a great experience.

Er
Review β„–31

Very excited to use my new phone thanks for all the info and for being patient with me Especially Claribel and A.D! would recommend this store!

Me
Review β„–32

Thank you Josh for getting my phone issued fixed i appreciate the help

He
Review β„–33

Great customer service by the store manager Josh I will only come back to this Tmobile store

Al
Review β„–34

Thank you Josh for helping me bring my phone number over to T-Mobile

ma
Review β„–35

Always great customer service from the store manager Josh! I always apperciate his help with my phone

Je
Review β„–36

I went in to add a line and get my screen protector replaced and they did a very quick job. They answered all my questions I had. Thank you for your fast and great service!

Jo
Review β„–37

Great customer service by Cristian he got my phone up and running

Hu
Review β„–38

Cristian and Josh were very helpful and made my experience in store amazing.

Kr
Review β„–39

Very helpful employees! Josh the manager was very helpful! Thank you for all the help!

de
Review β„–40

This was my first time ever at this location. Josh was amazing! He was so helpful and informative! I knew I was going to upgrade for some time now...I went to a previous location for some information and was not so happy with my visit. This location though; I leave happy with a new phone and a new tablet as well. Josh had gone the extreme mile for me and got my phone transfered for me from another store; due to that I was left with Gisselle and she was great, helpful and sweet. I am never going to another store. This is my go to store now!

Lo
Review β„–41

Christian and Giselle were very friendly mas helpful to me today. Thank you very much, I really appreciate that!

da
Review β„–42

Great customer service! Best T-Mobile store in Pomona

Ji
Review β„–43

Came into this store with a question with my sprint phone and left with a new Samsung a32! Josh was extremely helpful he transferred all my stuff to the new device!

El
Review β„–44

Cristian has the best customer service I have ever had at any T Mobile. Definitely recommend anybody to go to him for any questions to you have. Will be back in the future.

Ca
Review β„–45

Great customer service from Giselle and Josh everyone needs to come go this t-mobile store

Ki
Review β„–46

I came into the T-Mobile store today off of Garey Ave in Pomona and I received the best customer service from a Manager by the name of Josh. He assisted me with my phone that had some back up issues with my photos. Joshua went over and beyond getting my issue resolved and I will come back to this store for future purchases.Kiritan W.

Ba
Review β„–47

Thank you for your fast and amazing service! Appreciate it!

Cl
Review β„–48

Great customer service by the store manager Josh

Ma
Review β„–49

Great customer service by the store manager Josh he is always in a great mood always answer all my questions I have about my phone and service!

Ma
Review β„–50

Gisselle was great and very helpful. Walked us through every single detail on promotion of iPhone 12 Pro Max in a reasonable amount of time. Best customer at T-Mobile store on Garey and Arrow.

La
Review β„–51

Very pleasant experience with Christian. I am extremely happy. ❀️

Je
Review β„–52

Thank you Adolfo and Josh for the amazing customer service! I love my new Samsung s21! Best Tmobile store in Pomona come check them out

Ju
Review β„–53

Always great customer service from the store manager Josh! Thank you for fixing my phone

Er
Review β„–54

Had a question with my device and the store Manager Josh was able to help me out! Thank you for the good service

Ma
Review β„–55

Always great customer service! Thank you to the store manager Josh for helping me out

Re
Review β„–56

Great customer service. Josh, the manager went above and beyond to help my boyfriend get the iPhone he wanted. Would recommend to any locals

Do
Review β„–57

Cristian is the best. Everyone should go to him.

Lu
Review β„–58

All T-Mobiles should have staff like the one here! Josh and his team are great

3D
Review β„–59

Creat people, easy to understand and very helpful! Great attitude and customer service was outstanding. Thanks T-Mobile

Ri
Review β„–60

Great customers service from Josh the store manager very patient and helpful

mi
Review β„–61

Great customer service thank you for the help Josh!I will highly recommend this tmobile store to anyone in the area!

Mo
Review β„–62

Cristian was the best, really helpful and super efficient.

B
Review β„–63

4th time coming here and they always have Great customer service! Thank you to tge manager Josh!

Ca
Review β„–64

Thank you so much gisselle for your service and my new phone

Ma
Review β„–65

Gisselle was awesome today, she gave me so advice on what phone to get since I was transitioning from Samsung to iPhone. Great customer service to say the least. Ill be back!

jo
Review β„–66

Thank you Josh for the best customer service I have had in any t-mobile store

Jo
Review β„–67

Thank you for the quick service! Store manager Josh is great at his job

La
Review β„–68

Thank you to the store manger Josh for helping me with all my questions you are Great I appreciate your customer service best TMobile in pomona

Jo
Review β„–69

Thank you to the store manager Josh for the great customer service! I will be coming here for now on best TMobile in Pomona!

Jo
Review β„–70

Ok so where do I start.... First and foremost I would like that thank Gisselle so much for taking literally 4 hours of her time to help my wife and myself. We had Verizon as our service mobile provider and she was able to save us tons of money by switching to T-Mobile. She was very thorough with everything she had to explain to us. From how much it would be to switch to how much more would it be to add protection plans etc. We just really enjoyed her professionalism and how much of high level customer service she has. She did everything for us! Transferring phone numbers from Verizon to T-Mobile. Whoever is her GM she definitely deserves some kind of reward or even a raise. I come from having Operation Management experience and if she was one of my oversee employees I would definitely reward her. Keep it up Gisselle you are absolutely great!

Vo
Review β„–71

A.D. is so great! thanks for all your help!

Da
Review β„–72

The service was fast friendly and helpful what is the best experience we had chemo start a while thank you and have a

Wa
Review β„–73

Thank you Josh for the quick service! Lokking for a store with Great customer service come to this location

Kr
Review β„–74

The best t-mobile in Pomona! T-mobile needs more managers like Josh

Es
Review β„–75

Go to Giselle!!! She is the best...she is so helpful. I recommend her for any of your phone problems,...great customer service.. friendly, knowledgeable, and insightful.

M
Review β„–76

Thank you Tmobile pomona for the best customer service! The store manager Josh is great

Ma
Review β„–77

Best Tmobile in the area! Thanks to Josh for helping me with my phone

Lu
Review β„–78

Great customer service by Josh I appreciate the help

Je
Review β„–79

Christian was super nicee, and took his time to help me set up plan.

Te
Review β„–80

Thank you Josh for always being patient with me and taking care of my account, Anyone looking for good customer service come and visit the store manager Josh and his staff they are all great!

Ti
Review β„–81

AD helped us and he is absolutely amazing !!!Went above and beyond for us πŸ₯°Super happy with the service .

Li
Review β„–82

Thank you for the great customer service anyone looking for a good store come to this pomona store

Cl
Review β„–83

Thank you to the store Manger Josh for always making sure my phone is working correctly

Ma
Review β„–84

Thank you to the store manager Josh for the quick and excellent service. Definitely be back in the future.

Fl
Review β„–85

Thank you to the store manager Josh for the great customer service

Ju
Review β„–86

Thank you to the store manager Josh for being patience with me and setting up my iCloud!The best T-Mobile store in Pomona

Ca
Review β„–87

Gisselle and Claribel were super great! They went out of there way to to give me all the help and answers needed. I leave the store a happy camper. 😊

Da
Review β„–88

Polite..profession..punctionalJosh will be the man Ill always see..ok!!!

Do
Review β„–89

Best tmobile store here in pomona ask for Josh he has great customer service! Highly recommend this store

Ma
Review β„–90

Thank you to the store manger josh he was great! Best tmobile in the area

Th
Review β„–91

Great customer service by the store manager Josh I will definitely recommend this T-Mobile store!

Le
Review β„–92

Thank you Josh for helping me out and getting my account fixed!

Ra
Review β„–93

Gisselle was amazing! So patient and Informed. Was so nice and willing to make sure we had everything we needed.

Ch
Review β„–94

Gisselle and josh were wonderful this is now my goto tmobile store

De
Review β„–95

A.D. thank you for being so kind and helping me with my contacts you rock!

Na
Review β„–96

Thank you so much Gisselle for my new phone

An
Review β„–97

Always great customer service from the store manager josh

Ja
Review β„–98

I recently visited this store and received the best customer service ever! Gisselle went above and beyond for me. I walked in ONLY to pay my bill, but I walked out with a new phone & a cheaper bill that offered me unlimited data for less $$ than I was previously paying! I’ve gone to many T-Mobile stores but I have never had anyone take care of me that way Gisselle did! Thank you for saving me money!

Wi
Review β„–99

Thank you Josh and Cristian for helping me out and get my phone working

Sa
Review β„–100

Extremely happy with my new phone that I got! The entire team was super helpful and made my experience in store amazing! Definitely will be coming back.

Information
12 Photos
100 Comments
4.4 Rating
  • Address:2250 N Garey Ave, Pomona, CA 91767, United States
  • Site:https://t-mobile.com/store-locator/ca/pomona/garey-ave-las-vegas-ave?y_source=1_MTcwMTU2ODctNzE1LWxvY2F0aW9uLndlYnNpdGU=
  • Phone:+1 909-596-6609
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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