Both of my visits to Eyeglass Maxx were very good. All the salespeople were very helpful. Today, Debi went out of her way to give me special attention far above what I have experienced elsewhere. Plus, I can now see better!
What a great experience. Highly recommend this store. The sales consultant Denise Walters gets two thumbs up from me.
BEST CUSTOMER SERVICEEE!!!So I bought some blue framed O’Neil sunglasses, and they happened to get a pressure crack so I call up and talk to Debbie and she got ahold of Jamie. After talking it over they totally made sure I had a pair of sun glasses for the beach loaning me the black frames and then bringing down a blue pair to put my lens back into. Couldn’t be happier!! Thank you so much!Trust that Jamie’s team is there to get you to view life in “HD” once again!!
Absolutely the BEST service we had looking for glasses. We had an almost unsolvable problem, but Debi searched and with great patience she solved it. She was patient and knowledgeable. She went out of her way to accommodate. A kind of service so very hard to find any more. Thank you so much. Highly recommended.
I am so pleased not only with my glasses but Debbie was fantastic helping me with my order. When I picked them up Virginia was just as pleasant! I will be going back! Ty so much for a great customer experience in this not so great elsewhere!! Keep up the smiles girls and stay safe!! 😁🥀
They best service hands down. I ran over my glasses every place I called was 3 weeks out for an eye exam. They took me in next day and gave me an appointment minutes before they closed. They stayed an hour extra after closing just to make me a pair of temp glasses for work. I couldnt have asked for better service.
The store was easy to maneuver and very very clean. Dr was great, I had some issues and he comforted me and fixed my problem. Debi was amazing....fast, professional and very kind and made sure I was happy. I love love love my new glasses and will never go anywhere else. Thanks again to an amazing team!!!
Fantastic service! Warm and friendly, answered all my questions and spent lots of time helping me find the right frame. Very caring and a pleasant experience! Debi was the best!!!
Had a wonderful experience! Rick was very helpful and knowledgeable. Virginia went above and beyond to help me to find exactly what I need. Great customer service!!! Variety of styles and great prices! 100% will recommend!
Debi and Dr. Thompson were great in helping me with the process of trying out contacts for the first time. Very efficient, professional, courteous and kind. Contacts fit great. Also a great selection of glasses. Very pleased with the entire process.
My Mom and I have been customers of Eyeglass Maxx for many years. We have had the pleasure of dealing with the owner, Jamie Karr. He is most professional and very knowledgeable. His employee, Debbie, has also been very helpful as well. The selection of frames in the store is very extensive! Jamie is very helpful and honest with customers. He wants you to love your glasses. He is also very patient with fashion minded ladies who need to try on many different frames! I always take Jamie’s advice, and have always been completely satisfied!We have also had excellent eye exams with Dr. Keith Thompson. He is extremely patient, gentle, and kind. He puts you at ease, and helps you relax through the steps of the examination to ensure accuracy. Dr. Thompson carefully ask questions and evaluates your performance. You know you have been given a thorough evaluation!I strongly recommend Eyeglass Maxx for their superior eye care!!!
Been using Eyeglass Max since they were in North Port. GREAT selection and GREAT service!!!
Absolutely LOVE Jamie and the team at Eyeglass Maxx! I’d travel just about anywhere to see them. I’ve worn glasses since I was 3 years old and have had my fair share of experiences. My prescriptions are right on with Eyeglass Maxx and they have an awesome selection of frames. Jamie is the best and always helps me choose the frame I’m looking for, definitely goes above and beyond to get me exactly what I want. Honest, fair pricing, friendly staff, awesome Doctor, amazing prescriptions, wonderful frame selection. Why go anywhere else?? I actually made my mother an appointment for when she visits from Michigan.
The staff was very thorough and professional. The ladies took their time and made sure the fittings were accurate. Their follow through to clean up after each patient was reassuring. Ill be back!
Jamie spent lots of time with me selecting the frames that complimented my face. I appreciated his honest opinion. I had a coupon and he didnt push me to spend more on my glasses although I did upgrade my lenses a little and Im very pleased with my progressive lenses.I live in Kansas City most of the year and he told me if I happened to have any issues with my glasses, I could mail them to him ..,, this put my mind at ease although Ive not had any issues.I will definitely buy another pair from him when I return in October.
Customer service is the best. I live in North Port and loved the ease of going to their North Port office. I was a bit concerned when they closed and I had to go to Port Charlotte. Nothing to worry about. The friendly service was still there, the displays were larger with more glasses to choose from. The prices are great, but I will return because of the customer service. You cant beat someone going out of their way at 5 p.m. to take care of two pairs of glasses for you. One of which you couldnt leave because you needed them to drive. Great place, great people.
Very nice experience, knowledgeable and very helpful, I highly recommend!
Debi has been so helpful with getting me into a new of progressive glasses. The fit is awesome and I just the tint!! They are never too busy to do adjustments or answer my questions. You are a person and not a number or dollar sign, when getting a pair of glasses or contacts. Great assortment of frames and I love their 2 for 1 DEAL!! ANY FRAME!!
I have been a customer of Eyeglass Maxx for several years and I would never go anywhere else for my glasses. Not only am I amazed by the huge selection of wonderful frames, but I am also so impressed by the quality of service that I always receive. Everyone is so professional and helpful!! They go beyond the call of duty to ensure that you leave totally satisfied with the style and fit of your glasses. I would highly recommend Eyeglass Maxx to everyone. I now enjoy wearing glasses and constantly receive many compliments about my stylish selections.
Came in with a script from another doctor. They were very patient while I took my time choosing my frames. When I finally chose them, the process was very quick and painless. .the staff is incredibly kind and knowledgeable. When my lenses came it I was notified immediately. Shortly after the lenses were cut and I had my beautiful new glasses!I highly recommend coming here for your glasses! Their service is great and their prices are incredible. Definitely worth supporting this local family business!
I’ve gone here for my glasses for awhile now. They are Customer Service Oriented and easy on the pocketbook.Jamey fitted me for my glasses when picked up. Very professional and upbeat and remembered me. Will return for future needs and I recommend to others. I visit here and Venice.
I took my son to have glasses made in an emergency on 8/18/17. The selection is huge, and the prices are great. He got two pair (one eyeglasses, one prescription sunglasses) for less than $100. He had his glasses in about an hour and he was very happy with them. I will definitely be taking my husband there to get new glasses, as well as myself. The gentleman was very friendly, and very helpful. Awesome service, super friendly, and great prices!! What more could you want? Eyeglass Maxx in North Port is now my go to place for eyeglasses!! Youd be cheating yourself if you go anywhere else!! You wont be disappointed if you go here for your new eyeglasses!!
Jamie goes the extra mile with the absolute best customer service! My brother needed glasses pretty badly. When Jamie overheard us talking about our mothers funeral the next day, he went in the back and prepared the glasses for my brother personally (in ten minutes!) so he could have them for the service. Jamie, youre the best! Affordable, great selection, super convenient location and people who care. What more can anyone ask for? Will be back for more glasses soon!
James the owner is the most understanding person that I have ever met. 2 years ago I went to his store with a question about my hard to clean eyeglasses. He answered my question and gave me a few cleaning cloths. And as I was departing his store, he told that when I needed glasses come back and see him. well Eyeglass Maxx does not take my insurance. But before I purchase my new glasses I did go back to see James. James was not in, I was helped by Debbie instead. You know I ended up getting 2 pairs of glasses for just a little more than I would have for 1 pair with my in network provider. I highly recommend The team at Eyeglass Mass
Im a snowbird and I will wait to come back to Eyeglass Maxx North Port for my next pair. This place has it all! The customer service is awesome, quick turn around and a large selection, all at a great value. Thanks to all 🤓
I am writing this review on behalf of my husband Tim Wilson, as he has already given a review. The after sale customer care that Jamie and his staff gives is the best that either one of us has seen. I sat on Tims glasses and they were replaced with no question ask. Also Tim had a issue with the no glare coating 6 months after the sale and once again were replaced at no charge. We both highly command Eyeglass Max, Jamie and his fine staff.
This place is fantastic! My dog chewed up my daughters o ly glasses. I called made an appointment they got me in the same day, eye exam and two pairs of glasses fantastic price and they came in the next day. Wonderful service, I recommend them to everyone who needs glasses.
The employee who helped me was awesome. He took great care of me. It was expensive for the frames I liked, but it was worth it. It only took a week to get it and they look great.
The best optical store in town. Great selection of frames and prices. Always a special when I go in. Got transition lenses for $90 not $150 like other places. I have 4 pairs of glasses from Jamie and love each and every pair!!!
Best eyeglass shop ever😎. They have the best selection of glasses & we are always able to find new & unusual styles that no one else in town has. Customer service is over the top & we couldn’t be happier. The only stop we make when we need glasses. Have purchased seven pair from them.
Everyone was very nice and professional and took the time with each patient. So everyone gets the same 5 star service. I got Glasses with the works scratch uv etc ( good looking ones @ that) and 4 boxes of premium contacts with eye exam for a little more than I paid for 2 boxes of contacts with eye exam @ walmart. I will recommend to who ever I know that needs eye care. I already did. 👍 thanks Denise and eye Doc. From Me my aunt and uncle.
Thank you for fixing my hubbys eyeglasses. God bless for you and for being open.
They are very helpful. Enjoyed getting my glasses there. Will go back again.
I hadnt had my eyes checked for over three years and kept putting it off as I have head tremors which makes it difficult to have an eye exam. Dr. Thompson reassured me the exam would be fine. Well, when I put my new glasses on, I couldnt believe how great I could see. Dr. Thompson gave me back my eye sight. I would recommend Eyeglass Maxx to everyone.
Great selection for glasses of any and all types and purposes! Excellent customer service! Has good taste and keeps up the modern looks.
Eyeglass Maxx truly puts the Maxx into everything they do !Every single time I have gone in (which is way too many times lol having little kids and working with kids, my glasses have taken alot of bumps along the way.)The customer service, the Cleanliness, the variety and there willingness to help you out in every step is what makes them stand out from the rest. The staff is like family, always eager to help and will always leave you truly satisfied with there work.I will continue to purchase from Eyeglass Maxx for myself and my family 💜Thank you guys for always assisting me even when I have a glasses emergency and come in frantic 😎You all are truly the BEST!
Experience was very Professional an Caring, Dr. Parmes O.D. explained all the tests that he was doing ..along with Vitamins an nutrition for the ageing eye....! The Selection of FRAMES is FABULOUS . I am one that thinks Frames are Jewelry for ones FACE..Many Designer frames to chose from, including Caviar My personal Sparkle favorite..an all at REALLY GREAT PRICES ..The New Store In Pt Charlotte Store is Big, Classy an everyone is Friendly, Helpful, Knows there FRAMES .. JAMEY the Manager, will make sure You walk out Seeing an Feeling Confident with your NEW LOOK !!!
My husband and I have been customers at North Port Eyeglass Maxx since they opened. Weve purchased multiple pairs of glasses, we have always been satisfied with our glasses and when we have any type of issue its always taken care of quickly and happily. Great customer service!
The BEST !! Went to another eyeglass place in mall across from Bealls for what I thought was a better deal .... WRONG . After 3 times back for glasses, script STILL WRONG . Very Professional at EYEGLASS MAXX North Port, pleasant to work with .... AND WE GOT OUR GLASSES ( 4 PAIR ) 100% correct the first time . Keep up the Great Work Jamie and crew .
After a rocky start, Jamey (owner) showed his professionalism and rectified the situation in a satisfactory manner. I appreciate the extended courtesies that he provided in order that I walk away a satisfied customer.
Eyeglass Maxx is awesome! Great prices and excellent service. I wont go anywhere else. Thanks Jamie!!
Great doctor, opticians and support staff..my glasses were the best I have had in years.
Dont go. The sign out in front of store says $99.00 for progressive. When you go into the store the cheapest is $298.00.
Great place and great prices.Denise was awesome and helped me pick out the perfect glasses.
Cheap awful quality. The workers are nice but the quality of glasses, even the upgrades are the worst ever. On the 2 replacement and they are falling apart, peeling finish....just a sad mess.
Just got my new Betsy Johnson glasses progressives $266.00 Cheaper than other places.Comparing apples, to apples. this place has a different selection of frames. Have been to this place a couple of times. No complaints.
Love them will be back took less than an hour for my glasses
They dont keep you waiting...always professional yet friendly, and an immense frame selection..all very pleasant and knowledgeable employees
OUTSTANDING selection, prices staff-Debbie, Jay, Jaimy, and the DR. No hassles, great products and FAST turnaround. I will not go anywhere else.
Good luck trying to get an appointment for an eye exam! They only have one optometrist who ONLY works on Thursdays. Bummer. Shameful they would advertise eye exams, only to have such a tiny window for exams.
A great selection of frames and excellent customer service.
Great place, great prices and nice people. Been going here for years!
He is a magician when it comes to Eyewear. Great customer service they replaced frames after 11 months for free.
Customer service is AAAA