Lori met me as I entered the office. I explained why I was there and she immediately began meet my needs. Once I picked out my 2 pair of glasses she took measurements and explained all my options. I got one pair of regular and one pair of sunglasses. Lori was extremely knowledgeable helpful and most of all fun. She was a joy to work with. Lori is definitely an asset to your company!

This was my second time at EyeGlass World. I find it very convenient to have an eye exam and pick out 2 beautiful new pairs of glasses all before noon. I asked when my glasses would be ready they said they would call me later that day or in the morning. I think I was wearing my new glasses by that afternoon. It doesn’t get easier than that. The eye exam was thoroughly easy with the up to date equipment to screen for things that may be happening to my eyes. They had my records from previous visits so easy as pie to get a new RX. The staff was so accommodating, kind and efficient. I will be there next time around. Thank you.

This place is amazing! I as am out of towner lost my glasses in the gulf and they helped me get glasses the same day. Then the next day I called to change the order on my second pair and they accommodated the changes I made and had the glasses shipped to my local store. I definitely will keep coming back!

Eye glass World Port Charlotte2241 Tamiami TrailPort Charlotte, FL 33948Last visit two years ago was amazing.This visit two years later not so much.Technician fumbled through her steps and had me questioning her integrity.Doctor did a 30 second test with wall chart and determined right eye correction needed. Dilated eye test was performed and i noted only one pupil was dilated upon inspection after the test.Very disappointed with the value of this treatment.Maybe another eye glass world location may be a better bang for the buck.

People there is nice but they gave my son an appointment for 5:30 on Saturday and I we were some minutes earlier, he got the exams fast and my son didnt have time to choose the glasses frames, some gentleman insisted in telling us we have to come back tomorrow which we didnt want to do, so my son choosed 2 frames and we pay and that is all, I dont understand why they gave me an appointment so close to closed and now I am not even sure if the prescription is correct I am not happy with the service

I have been here several times. Their customer service is outstanding. I found everyone friendly and helpful.

Thank You 🙏 Martin for always being a consummate professional. I appreciate your willingness to work with me and choosing the perfect eyewear! Highly recommend Eyeglass World. Staff is always fantastic!Thank You!💜🧞‍♀️

Very impressed with all employees. Floor manager Tony was highly knowledgeable and professional. Front desk friendly and courteous checked me in a timely manner. Optometrist was competent and did not rush exam. Cleanliness was an A+. Prices are very reasonable and large selection of frames one word to describe my experience would be EXCEPTIONAL. I GIVE 10 STARS. Im from NewYork and I call it as I see it. BRAVO TO ALL Staff members at EyeGlass World in Port Charlotte !!

Lori was a huge help. She took her time with me abs even got my glasses done the same day! Shes truly amazing! Thank you again Lori!!

Excellent experience with this store and the outstanding customer service I received from Martin, the general manager. I highly recommend this store to anyone looking for a great selection of frames, great value, and pleasant, helpful staff. After my horrific experience recently at Lenscrafters in Sarasota, you are a much appreciated blessing! Keep it up!

ALICIA IS THE BEST!!! very experienced, very professional, very helpful, accurate, reliable, polite & friendly. I haven’t found such great service from anyone else, anywhere, since moving to Fl 2yrs ago. Thank you Alicia for your great work ethics.

Super friendly and helpful. My glasses broke on vacation and didnt want to miss seeing the ocean In focus. Picked out 2 pair for $128 & received 1 pair 3 hrs after purchase.

Came here on 7/28/21 for my appointment, my god what false advertisements eyeglass world have 2 for $78 people dont believe it very very expensive best part of visit was the doctor very through and professional Andrew you just trying to make your paycheck we paid this time but my family& friends knows not to purchase here

Andrew and other staff very patient and friendly. Great experience getting new glasses and ready in a few hours. Impressive service. 👍🏻👍🏻 Highly recommend

I went to the port Charlotte store two weeks ago. I was greeted by a very rude gentleman. I just turned around and walked out. I had no desire to find out how they would treat me after they got my money. Also, I should have read the negative reviews before I went their, it would have saved me the time it took to go their. Moving on....

I chose to shop at EyeGlass World for my new glasses due to having such an awesome and friendly experience a year ago.When I first started my venture to new glasses, there was not a concern regarding the Newer COVID Delta version. So that being said, I did not have to wear a mask into the location when I went to get my eye exam and select a new pair of glasses.Side note: I have had issues seeing for the past year. I had to make my phone font super HUGE! The doctor in this location took the time to care and not rush my through the eye exam process just for a payment. I am not able to see better than I could for the last year!Roughly seven days later I was notified that my new glasses were ready to get picked up. When I went to get my glasses this time they had a new mask policy again. I am very opposed to wearing a mask for personal and medical reasons pertaining to me. When I walked into the store, a was greeted and asked to wear a mask. I simply refused and assured I was vaccinated. The person who greeted me told me of the new store policy and told me I wouldn’t be able to do business per policy, but was very polite about it.The store manager became aware of the situation within minutes. He was calm and assured me we could still do business but it would have to be outside. I agreed to that as it was a nice day.The store manager went to grab my glasses and bring them to me. We never made it outside as we stayed near the entrance of the store, which was ok also. During the whole process the manager was very professional, calm and very understand and respectful as to why I really didn’t not or could not wear a mask. After a few moments I was fitted correctly and went about my day.A few days later I felt the frames were to large and needed a smaller pair. I returned to the store and spoke with the manager. (I did wear a mask this time in the store, you can only fight it so much). The manager helped me try to better for my current frames but with no luck. I was able to select another pair and have new lenses made. They arrived without 5 business days.My overall experience in this location was nothing short of amazing. I may not have seen eye to eye with there policy but the manager and his staff was understanding and didn’t treat me like a criminal like I’ve see at other types of businesses. They cared and found a work around that would work for the both of us and keep everyone safe at the same time. The staff is very professional, friendly and knowledgeable. I would recommend this location to anyone and everyone that wants a truly good purchase experience for eye care needs.

Wow! First class service from an incredibly friendly and knowledgeable staff. I had an eyeglasses emergency on a Sunday and they were open! The manager, Martin, told me to come right in and he could have new lenses turned in a day or two for me. I was so pleasantly surprised. The gentleman who helped me on site was Tony. He was so patient with me considering I had both of my kids in tow. He was the epitome of a consummate professional. I am so throughly impressed with this establishment and would highly recommend them to anyone seeking an eyeglass outfit. 5 stars!!!!

I Love Eyeglass World! After relocating to Florida ~ I have been a patron for four years and the staff here is amazing! There is Jennifer who was incredibly helpful on my latest visit, lovely and helpful with any/all of my questions/concerns. Ashleigh is so sweet, Kendall is terrific and upbeat and of course, the ever distinguished Martin. They are always welcoming and know me on a first name basis!Lastly, I will be back as there is a Thanksgiving Food drive for the community which mirrors their thoughtfulness and good will. Highly recommended!Share the Love,Jeanne💜🧞‍♀️

Terrible service, overcharge, was not two pairs for 70$, and they gave me the wrong prescription, couldn’t even pass an eye test with the pair they gave me.

Apparently at this location every employee needs the help from another employee, every customer gets 2 employees and customer service decreases as the wait time is unbelievable! 25 minutes without being acknowledged (other the the very nice young lady from the eye exam side)just to pick up glasses, which once being helped took about 45 seconds to complete. The fact that they decided to help others that came after me because they were purchasing something and I was only picking up, and the lack of acknowledgement are the reason of this review.

Doctor was very nice and efficient. Great selection of frames. My Optician, Teresa, was very helpful in selecting frames (I got 3 pairs) that fit my face size/shape. My glasses came in quickly and I can see and read perfectly. Thanks for the great service.

I was in a pinch. My glasses I had for 4 years finally broke, I was out of contacts, and I need to re-up my perscription to get new ones. I was able to bring my glasses prescription in and get 2 new pairs of glasses with in 2 hours on a Sunday. Every other place, that was open, would have taken days to get new glasses to me. That wouldnt work for me, due to my need to see in order to work. I was relieved to say the least, that there was a solution. The staff was fantastic, friendly, and swift. There is alot to choose from and the value is terrific. I plan on using this Eyeglass World for my eye care needs moving forward. I highly recommend them to anyone. Great job!

Great customer service. Eye exam was fast. Large selection of frames... Very clean & safe. Best price on entire package without insurance. Love my new glasses x2.. Thanks so much Marty & Tony!!

I had a great experience at the PC store recently. Jamie was excellent helping me find the right frames, when I brought my first ones back, now I have exactly what I want 🤗 and Kendall was awesome when I came to pick up the new frames. Your staff was very helpful through my entire experience getting my glasses 👓..... I will definitely be back. Thank you 😊

Went in and asked if they have same day appointments, as it is posted that they do, and I was told no. I was told that they dont have any idea when the doctor gets in and they can only book for something a week out.I only start with eyeglass world for the same day appointments they are usually known for.

Great experience with prescription lenses. Lori Ann gave me excellent customer service throughout the process and explained alot about the sizes of frames suited for me. Something I had not learned in the decades of wearing glasses since I was a child. My prescription for progressive lenses came out exactly right the first time vs. the two months of stress and tweaks at another place only to return them unsatisfied. They do have a very large array of frames to choose, but I bought my own frames online b/c of the specific color and petite size I wanted and EyeGlass world filled them perfectly.

Bambi was the best Rep today & she always is! I’ve been coming to this store for over a year. She’s helped me every time. I come back because of the care and time she puts into making sure I’m happy when I leave! The whole staff here is extremely professional and nice! Highly recommended store!

Awesome customer service!!!! Amazing staff!! Ive been going here for a few years and always willing to help correct any issue we have. The staff is so friendly and helpful. I always recommend and highly commend the staff.

Bambi was absolutely wonderful with me and my two boys. She was not only helpful and very knowledgeable about all the frames we choose but also very patient while we were picking out our perfect pairs of glasses! I would definitely recommend this Eyeglass World location. Not only was Bambi friendly but so was everyone there! I look forward to working with her again!

Flew in from Canada and decided to spend a day at the beach (of course), unfortunately my glasses were stolen by the ocean resulting in thinking I would not be able to see anything for the remainder of my trip (considering it was New Years Eve day). Luckily for me, I decided to try my luck at Eyeglass World. Everyone was so welcoming and understanding. I was assisted my Paul who was able to get me on my way with TWO pairs of frames + lenses all within the matter of TWO hours!! The staff even stayed late on New Years Eve for me to get my glasses.What a wonderful experience, highly recommend to anyone in the area (especially if you need them in a pinch).Thanks guys!

I was pleasantly surprised by thier customer service! Thier staff goes above and beyond to make sure you are completely satisfied and comfortable in your new glasses. I recently had to go the progressive route from single vision. I was nervous and not sure what to get as far as lenses go. The gentleman was very helpful, explaining everything, showing me the differences between all thier choices. I got 1 pair of progressive and 1 single vision - just in case I couldnt get used to the new progressive lenses. They were ready in less than 2 days and once I put them on - WOW - what a difference! I could read again without adjusting my glasses to the end of my nose...LOL after a week I brought back in my single visions to be adjusted for progressive. I sat and watched thier staff as I waited for my turn to go to the counter. Everyone was happy, chatting away, laughing, and very helpful to customers and eachother. Kendall and Lee Ann were the best! When I explained my situation they understood and without missing a beat, they made the arrangements to get my single visions done. They were very friendly, making sure I was completely satisfied with my decisions and outcome. You absolutely can not beat thier 2 for 1 deal, thier selection of frames are plentiful! I had originally picked out 8 pairs and narrowed it down to 2...lol.. tough decisions!A big THANK YOU to all the staff there, for a wonderful, friendly experience! I will be back!

I got my eyes examined here in June 2020 and they would not fit me for contacts due to COVID.Now when I call them 5 months later to come in for a fitting they will do the fitting ONLY if I PAY for another eye exam!!!Why should I have to pay again when they just tested me 5 months ago?

I had my new glasses just a few weeks and had lost them. I still have no clue where they are. I called Eyeglass World and told them what happened. I have the coverage for broken glasses but not for lost glasses. They said they would order me a new pair free of charge! What awesome customer service! I went to pick them up and Jennifer was confused why I was back. I told her the story. She is so sweet and helpful. Great lady! Great at customer service! This is why I use Port Charlotte Eyeglass World.

The doctors bedside manner could use some work. She was rough, curt, and inattentive. She sold me on progressive lenses for a simple case of mild astigmatism, so now my glasses are completely useless. The rest of the staff was okay, but again, trying to sell me on progressive lenses that I dont need. Now I have to pay for ANOTHER set of lenses out of my own pocket because my insurance reached its limit for the year. I am beyond upset. Beware they dont try to sell you on something you dont need!

First came to PC store with my daughterAfter witnessing her transactions And how nice they were I figured why not?They sure have the customer service thing going on for them. I’ve dealt withBambi and Kendall either on the phone or in person. Both have been pleasantAnd far beyond satisfactory service, very professional as well.I would be hard pressed to pay 3-4 times as much, factor in an unlimited 1 year warranty, can’t go wrong, no brainer!Thanks Eyeglass World

My husband and both sons go here, wonderful experience, very friendly staff!

I had such a great experience here while getting new frames. Bambi was there with me every step of the way helping me to select t just the right glasses for me. She had so much patience as we tried on at least 20 pairs! Also, Martin was great too! He stopped over a few times just to be certain I was being taken care of and having a great experience. Top notch all around.

Excellent service and pleasant customer relations...

I called and made a appointment gave them all my info. Got three texts reminding me of said appt, then got a call to re-remind. Called them back all excited to get multiple pairs come to find out they wont see you or takes your money unless you have a mask on. Sad to see you let your fear come between providing services and making money. Wish I could give them zero stars.

My little one broke his 2nd pair of glasses in less than 6 months. We paid nearly $100 to fix the last pair. Eye Glass World is a lifesaver. My little man got 2 new pairs of glasses for only $78! Huge savings!!! Not to mention the quick and friendly service. Martin Reed is an excellent representative. He made us feel welcomed and made sure we left with big smiles. Thank you Eye Glass World!

BAMBI is the greatest. She is knowledgeable and dont rush. I have two pair of fun glasses that fit and they are suitable for me. First timei have been excited to get new glasses. They are the greatest glasses. Only with the help of Bambi. She was concerned about the fit and the visual usage. She fixed my old glasses twice until my new ones arrived. Thanks again Bambi. Where were you 15 years ago when I started to wear glasses that didnt fit.

After multiple poor experiences at your location with rude, abrupt, and unpleasant employees, I finally had the pleasure of meeting Kendall. That girl right there is the best optician you have. Pleasant, helpful, and enthusiastic, just starts the adjectives for her. She genuinely cares about the people she takes care of, listens to their needs, and gets the job done. Thank you Kendall for making my multiple unpleasant experiences there, a little bit better. While Im not a big fan of the robot factory as a whole, I may return in the future... but ONLY if Kendall is available to assist me.

This place is amazing! Went there to get my prescription and some new glasses! Left there in a ambulance! Haha I ended up passing out during the exam and the staff was so helpful and caring and so much! After I got out of the hospital I went back, finished my exam and ordered 2 pairs of fantastic glasses! Will be going here for now on to get my glasses!

I was interested in getting another pair of progressive lenses. However, after all the add-ons were totalled, the price was over $300 more than what I would pay anywhere else. I was absolutely shocked at the final price!

Great staff. When I called they gave me an appointment the next day. I have a difficult prescription due to a previous eye surgery and they remade my glasses until they were right. I got the glasses at a reasonable price.

Ive been going here for years. Always friendly & helpful staff. You get your glasses the same day when you purchase & contacts within a few days to a week. Although they take my insurance (BCBS), its still a bit pricey but Ive never had an issue with the quality of the frames.

I would recommend it’s friendly and cooperative staff. They assisted me when I had ordered a pair of transition glasses. You see, when they arrived, I realized that they weren’t as dark as I wanted them to be, so they allowed me to reorder a complete different pair of sunglasses(with the shade I wanted), and allowed me to return them without any additional cost.They were truly amazing.

The best experience I’ve had yet with an eye doctor. Very quick, professional, and friendly. An all around pleasant experience. A whole wall filled with frames to choose from so you have a lot of selection. The process it self to get a prescription with the frame I wanted was very quick. The last eye doctor I saw it took almost a week for my glasses to be ready. Here it only took a day and they were even able to get it done a little earlier for me so I could pick it up off of my break from work. Very convenient hours and many workers so there was basically no wait time. I would not recommend coming in without an appointment but I witnessed them being kind enough to take in a walk in customer that really needed their eyes checked even with a pretty busy schedule!

Every single time i go to the place i forget to pack a lunch, bring my medication, make sure i have my neighbors walk the dog for a week, bring a change of clothes, a portable shower, tootbrush, all hygeine products, put my mail on hold, have water and electric turned off in the house for 6 months,

I walked in here this morning with no appointment. With my work schedule it is difficult for me to make appointments. However, the staff here didnt seem to have a problem with it. I did have to wait a few minutes for them to approach me and that was fine. I am the one who walked through the door without an appointment, but after about 10 minutes, they had me in with a Doctor. They accepted my insurance and took a ton of money off my total for two pair of designer frames and custom lenses. All of the staff were very friendly and helpful. I was not looking forward to the whole ordeal, but the staff were quick, helpful, professional and attentive. I was able to continue on about my day without missing a step. Thank you staff. I would definitely recommend you and your store with a really nice selection of eyewear. See you again soon.

I was helped by Kendall, she was very professional and the only one in port Charlotte who was able to fix my glasses. And, on the spot. Very happy.

Martin and his entire staff are the utmost professionals. From the doctor to the front desk personnel and everyone in between. My husband and I are always treated very well and recognized whether having our glasses adjusted, seeing the doctor on staff, or choosing new glasses. Without question I would highly recommend Eyeglass World in Port Charlotte, Florida.

I dont know what the other two reviews were talking about - I had a Fantastic experience here. Their selection is amazing, and i got TWO pairs of glasses for the price of ONE anywhere else. They were very informative before I made a decision on what lenses to pick out, and they had my glasses ready the next day.Amazing experience.

Rip-Off Alert!I had Broken my frames. I took it them into eyeglass world to get new frames.They told me they CANNOT do that. Lenses are made for the frames.I would have to get new glasses.I drove to Walmart they found 3 frames that would work.20 minutes after I was lied to and walked. I hand my glasses fixed and I was good to go.Beware!

I enjoyed my visit! Everybody was SO nice and helpful including the doc! I love my new glasses, thank you all for the help!

Great experience at check-in for my exam and with Dr. Thompson! He was thorough, with personality and professionalism. I regret not getting the assistants name, but she was wonderful throughout the whole process. I will be returning to choose my frames soon. The employees in that department also seemed to be knowledgeable and enjoying their job. Thank you! 3/1/18

The staff was amazing! Jennifer helped us and worked with us for the best deal :) love it! Glasses will be in by monday and its Saturday now! Great service! Highly recommend! Owner/manger was very nice as well :)

Great customer service! Candyce was great! Very helpful and knowledgeable about everything. Highly reccomend!Glasses are top notch, name brand frames. Staff really do go the extra mile.

Their eye doctor, dr Hachey, was one of the best I have ever had in my 40 years wearing glasses. The choices of glasses were extensive. They also accepted my Davis Vision insurance which is getting harder to find places to accept. I didn’t utilize the two for $95. Price because I wanted special lenses and frames but I could have. My sales associate was amazing. Candice was patient, helpful and professional. I will definitely be returning!

I was in Florida and lost my glasses. Went here and picked a set of frames from the 2 for $99 board. Got my exam and they asked if I could pick them up the next day. Went in and was surprised I only got 1 pair. I asked why and she told me it was because insurance paid for it. When I looked at her quizzically she then informed me I could very a second pair for 50 per cent off. They then gave me a cheap plastic case and sent me on my way. No cleaner. No cloth. Will NEVER go here again!!

My husband, his cousin and myself went to eyeglass world for eye exams August 10th. We were early and were taken right in. The receptionist, doctor, and especially Felicia were top notch! We all received our glasses in less than a week. My husbands cousin also got contacts a week sooner than expected. A great experience and great staff. Will continue to do business with them and recommend highly to everyone.

Bambi took great care of us. Friendly staff, great selection of glasses to choose from. Will definitely be back.

Excellent service by the very pleasant Kendall and it was fast and efficient. Two pairs of quality glasses for $78! Brought my prescription from home. Will be back next year!!! Cheers Sheryl

Too Notch!!!! A++++++++++++++ Great Staff...Friendly welcoming service!!!!! Just got some Oakleys myself and I was not rushed...took my time...staff always helpful and Amazing!!!! I ONLY go to THIS EyeGlass World!! Shout out to Alecia for your excellent customer service skills!!! Thank You Dr Thompson for getting my vision A+++++ Looking like a million bucks thanks to yall

I have been buying thousands of dollars of glasses with eyeglass world over the last 10 years. I was on vacation in Africa and lost my glasses. I asked them to simply email my script to me so that I could have a new pair of glasses made and they refused. I cant believe what a horrible horrific customer service that is after thousands of dollars of business and loyalty for 10 years over 10 years. I will never return their avoid them at all costs

I truly appreciated the professionalism, the kindness, and helpful attitudes that I received from both Bambi and Candice. Both of them were great!!

Terrible experience incompetent staff

Went for an eye exam on 3/22 as I use 1.5 readers and just wanted to make sure all was ok. As a first timer I arrived 15 minutes early because on the website it said youd have to fill out paperwork. When my husband and I walked in the woman at the desk greeted us with Do you have an appointment? in a very agitated tone. I replied yes atb12:30. She said have a seat. What a way to greet someone into your establishment. So we sat down and waited 30 minutes with no paperwork to fill out. During the time waiting after being told nothing more after sitting down, this woman proceeds to to go outside the side door and take a smoke break! She comes back in and checks out 2 people before finally acknowledging me and calling me to the desk. During that whole time I wanted to get up and walk out but my calmer husband convinced me to stay. I cannot tell you how appalling her behavior was. Dr Thompson was very nice and almost made up for the woman in reception. I work in retail and whether youre a customer or a patient, you dont treat people this way. This woman needs a lesson on manners and politeness! Needless to say I walked out after exam without getting a prescription filled and wont be returning. I wished I would have gotten her name but I couldnt see it on the lab coat she wore and was to disgusted and wanted to get out of there. Guess I picked the wrong day to come

This was my first experience with Eyeglass World and I couldnt be more pleased. I had no insurance to cover my glasses so they gave me an awesome deal on two pair. When they came in there was an issue with the prescription from my eye doctor, not the fault of Eyeglass World. At no charge to me, they remeasured my eyes, and after I got my prescription corrected from my eye doctor they redid my lenses, very quickly! Never once did they make me feel like I was putting them out or was a pain in the butt. They took amazing care and effort to make sure my new glasses would work without issue. I am very impressed with the service I received and will most certainly be back!!!!!

Very nice, helpful staff. Nice selection of glasses and lots of lenses; they can order anything with a Rx. Fast service with appointment.

We needed replacement glasses fast so we could head out of town in a medical emergency. Bambi went above and beyond expectations to get my husband taken care of so we could be on the road as soon as possible.

I came in 2 days ago for an eye exam, and they were running late. I had to come back today because of a problem with one of the contacts they gave me. My appointment was 15 minutes ago and I am still waiting. I arrived 30 minutes early thinking they would be able to get me in early. So, after being there an hour, I left. Very poor customer service.

Excellent excellent experience!! Extremely knowledgeable and helpful staff who went above and beyond, spending alot of time to assure I spent the least amount of money necessary to get both pairs of glasses I needed (long distance/driving glasses and reading glasses)!

Well done one and all -From Martin taking my call to help me book my appointment (same day!) to Meghan and Candyce checking me in and Meghan doing my initial assessment, to Dr. Hachey doing my exam/writing my script and to BobbieJo Martin processing my lens order and working with my Davis Insurance, it was an exceptional experience.Everyone was very friendly and professional. I never felt rushed. It was an enjoyable experience, and you can tell that everyone likes working there, which is lovely for the customer to see!Highly recommend EYEGLASS WORLD at 2241 Tamiami Trail, Port Charlotte 33948.

I love this place!! If you ever have a problem with your glasses they fix them...period. Nose Pads...Screws...Adjustments...EVERYTHING. SUPER FRIENDLY STAFF!!!! A++++++++

They over charge. Even with insurance I paid 300 for one pair of progressive lenses with the cheapest frames. I found out too late that at Costco it would have been 200 without insurance.

Candyce is patient, professional,Caring. Shout out to MartinGo here you wont be sorry

They they go out of their way to make sure to fix glasses for free and always provide great help with a smile

The staff was amazing and very knowledgeable. Great price!

We had such a great experience at this office. Dr. Hachey & BobbieJo were both wonderful! My 8 year old son had an eye test done by Dr. Hachey and received glasses from BobbieJo. My son was almost in happy tears because he could finally see things he didn’t know existed before (details on things that his eyes could never see). He kept saying ‘it’s like a whole new world!’. Thank you so much Eyeglass World and to Dr. Hachey for his great personality, humor and understanding and to BobbieJo for her patience and fun in helping to pick out his glasses!

From the doctor to the technicians...they treated me with the upmost courtesy. My no line bifocals were done in less than a week and they fit perfectly. I will definately recommend this store to everyone.😀👍

The staff was all very helpful and friendly! I could not have asked for a better experience!

Jennifer made my seriously screwed up day awesome...great job jen

Wish I could give this review negative Stars. Epic failure by Eyeglass World. The saga starts with an order on 3/28/2017, for 2 pair of prescription sunglasses ($700). Both pair were designer frames, first pair came in timely, 2nd pair took over 4-5 weeks. Evidently someone messed up the order on the 2nd pair. BTW, they never contacted me advising me that my order was delayed. I think I called 3 times checking on my order. Finally when the 2nd pair of sunglasses arrived, I went to pick them up and they very politely apologized. I took the mixup and delay in stride. Then, I went back for an eye exam for my contact lenses. Ordered my contacts through them and they took about 2 weeks to come in. WOW, thats a long time. I picked them up and a few days later I put in a new pair. Oh boy, was that prescription wrong. Called Eyeglass World and Jennifer advises that oh she sees what is wrong. The prescription was written as a +275 versus a -275. Today, I go back and return the 4 boxes of wrong contacts. She says she will order the new ones and then advises that it will be another 7-10 days before they arrive. I said, but wait the Dr. only gave me 4 pair of daily wear lenses. She very flippantly asks me if I have glasses which I respond yes, and then goes on to advise me to just wear my glasses. I am not a glasses wearer. I wear contacts for about 85% of my daily activity. I didnt screw up the prescription in the first place. She didnt even so much as offer to expedite the order. She was in my opinion rude, very flip and she was an epic failure at providing even basic customer service. Which I expect. If you want my business then provide great customer service! I walked out, started to go back and just deliver her AS_ on a silver platter in front of about 10-15 customers. Decided discretion was the better part of valor. I would call when I got home. Jennifer call me about an hour later, and said oh, I have an $11 refund for you. Like it was some big gift. I said, no thank you and advised her I was choosing to cancelled the entire order. I explained that I had spent in excess of $1,000 and they failed in all aspects for providing even basic customer services, told her she was rude and flip. She said it was not her intent to be rude. Then tells me in order to credit the charges back on my Credit Card, I would have to return to the office. Again, no thank you.... I selected having the reimbursement via check and mailed to my home address. I had already paid for the wrong contact lenses, no need for me to take more of my time and go back. I have already ordered the new contacts on-line at 1-800-Contacts. They will be at my house in 2-3 business days. WOW, Eyeglass World about as bad as it gets. Will never recommend Eyeglass World to Anyone!!!!

Jeffrey lab technician is the best

Not very friendly! Slow to help! Look out for hidden charges on their 2 fors. Their ads are misleading. I left!

Dosnt matter if you make an appointment they will take walk-ins before you very disappointed in this place and will never go back

Martin Reed (GM) went above and beyond.... Couldnt be happier with the service. Thank you!

I want to start out by saying I had a terrible experience with this place but the main doctor immediately got back to me and his billing department and himself were very concerned about my bad experience they did everything in their power to rectify the situation Im very pleased with how it was handled..thank you

Dr was awesome!

Always go here