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Cricket Wireless Authorized Retailer
437 Main St, Poughkeepsie, NY 12601, United States
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Cricket Wireless Authorized Retailer
Comments
Ke
Review №1

Samier was astounding at helping me. I switched from Verizon and I am now saving over $50 a month and the service has been better. Highly recommend coming to this store.

Lu
Review №2

Switched over from Verizon. The service has been better and my monthly bills are cut in half. Glad I switched and now have great service and low bills. Thank you to Alexis for helping me !

Ro
Review №3

Great service and saved me a ton of money. Love this store and its employee Sam was phenomenal

Ba
Review №4

They cut my bill in half from ATT and the service has been amazing.

Jo
Review №5

Excellent customer service and employees work here

Ja
Review №6

The store clerk was ok. I dont feel he advocated for me properly with the company when I wanted to upgrade my phone and add a line. I went to the store to purchase the phone I wanted they didnt have it in stock so I was forced to order it online. Because I ordered it on Friday after 2 it wouldnt be delivered until Monday. I went to the store again the next day to add a line and purchase a different phone (in addition to the phone that was coming in the mail) for my son. At first the store clerk said I couldnt do it because the company but a hold on my account because I already ordered a new phone. I said so I can purchase as many phones as I want what does that have to do with anything. So I made him call the company and tell them to remove the hold. Mind u although I hadnt received the phone yet the money was already removed from my account so they got their money. They finally removed the hold so I can purchase the new phone and add a line. The rep on the phone was obviously refused and activated the phone being shipped to me along with the new phone I purchased for my son and disconnected the phone I was still currently using. When we realized the company shut my phone off the clerk called back to have them fix it. They explained they couldnt do what had already been done. Meaning I was going to be without my phone my only means of communication for 48 hours. Mind u the day before I paid my bill ($68) bought 2 new phones ($1225) a new activation fee of ($25) plus the plan everything for my sons phone came to ($140) I bought him accessories as well. So after spending all of that money the result was I dont have any phone access for 48 hours and there was NOTHING that they could do about it? NOT A HAPPY CUSTOMER AT ALL

Ro
Review №7

Excellent service . Thank you

Ab
Review №8

A decent place to shop for a low cost affordable cell phone with no contract

FI
Review №9

The Gentleman was VERY Professional and Knowledgeable and Curtious.

Va
Review №10

Great service! Eddie was awesome. Super helpful. Thanks again :)

Va
Review №11

Very good

Ni
Review №12

Great service. Thinking of switching cell phone carriers, go to Cricket at 437 Main Street in Poughkeepsie NY. Better prices, fast and friendly service. Get a great deal at Cricket 😉👍

To
Review №13

Went there to go pay my bill so my phone wont get turned off ...theyre open but no one is there....empty ...very disappointing 😕

Ad
Review №14

My in-laws bought new smart phones, trading in their flip phones. The staff was extremely helpful and patient. They stayed late working with my in-laws and we never felt rushed to leave. Excellent customer service.

RH
Review №15

Yall service need major work like 🙅‍♀️🧢

Ma
Review №16

Cricket wireless is the same service as ATT but half the price. Great store great customer experience

Ke
Review №17

Although i did not go for this carrier when i entered store was nice displays were great and the patron provided great customer service.

Do
Review №18

The employees there are incredible and helped me with everything i needed. new phones can be so streesful

Fr
Review №19

Great service, great phones, great coverage and amazing prices!

Sh
Review №20

The second best chicken place in Poughkeepsie.

Ti
Review №21

Great service

Sa
Review №22

Switched 4 lines from Verizon and now Im only paying $100 for 4 lines with taxes included, with unlimited data. Dealt with the new local owners which was a plus!

ca
Review №23

Love Cricket 🤩🤩🤩

Dr
Review №24

Awesome place cheap plan and phones

Pe
Review №25

Nice people, very helpful

Ni
Review №26

They suck

Jo
Review №27

Ok

Mu
Review №28

Good

Information
5 Photos
28 Comments
3.8 Rating
  • Address:437 Main St, Poughkeepsie, NY 12601, United States
  • Site:https://cricketwireless.com/stores/ll/US/NY/Poughkeepsie/437-Main-St
  • Phone:+1 845-454-4650
Categories
  • Cell phone store
Working hours
  • Monday:11AM–4PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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