Tammy greeted us as soon as we walked to the door. She and Charles were great to work with and made the process easy. They treated us like friends instead of just another sale. I highly recommend buying from here! My husband is very happy with his purchase
Thank you Payton and staff for the great car buying experience. They were very friendly, helpful, and organized. The service was quick. I definitely recommend seeing them for your next vehicle.
The staff at Budget is the best around. A dealership where they arent extremely pushy? That was unheard of until I walked into the doors of my local Budget Car & Truck Sales. Though I cant see the faces of the voices on the other end of the phone line in their call center, I could FEEL the smiles beaming and hear the excited in their voices. I could feel thepositive energy and their eagerness to help. My visit into the dealership proved to be a positive experience - one that will have me purchasing my vehicles from Budget in the future.
This review is specifically for Budget Car Sales call center rep Britt at the Prattville location. I saw a vehicle I was interested in and filled out the form on their web page to get more info.Its Sunday and I know the dealership is closed so I was not expecting anything until Monday. Within 15 minutes of me filling out the form I got a call from Britt.Britt was a real pleasure to talk with. She was very professional but personable and was eager to help me find the vehicle that was right for me. She really seemed interested in my situation and wanted to help any way she could. After getting my information, she scheduled an appt for me to meet someone at the dealership the following day and even offered to call the dealership Monday morning to see if they could hold the car I was interested in.I havent had the opportunity to talk to a salesman yet but I know if they are anything like Britt, Ill be in good hands.Thank You Britt!
I had an awesome experience buying my car. Austin Haney even worked around my work schedule to help me get the car I wanted quickly and conveniently. Normally I get nervous going into any new place, but at Budget they made me feel comfortable and at ease. The entire process was smoother than the other main dealership, I’ve normally used to do business. I would definitely recommend them to my friends and family.
Britt J was super friendly and helpful. Give Budget Car Sales a call. Hopefully you can speak with Britt and get what you want or need !
I went to budget in Prattville, looking to purchase my first car, my dealer, Austin, introduced me to two cars and I fell in love with both. He worked with his manager to get me the best deal and after the paperwork, I am approved for one of the cars he introduced me to. I couldn’t be happier.
Went to look at inventory on a whim and rode out in a beauty! Austin and the entire team worked so hard to get me a good deal. I am really pleased with their service and effort! Thank you so much!
Fantastic, quick service. Really work hard to fulfill your needs!!
Very sweet,kind, courteous, and helpful with making arrangements for me to get the car i wanted .
So far they been very friendly and helpful
Tyler was such a fun and upbeat person to talk to, he took his time to speak with me and wait to see if i would get approved to buy a car. I didnt end up getting approved however he was such a good representative with a great personality, i cant help but give 5 stars. He has excellent customer service skills, and great knowledge of the selection of cars on the lot. which is hard to find in most car dealerships. I hope he gets a promotion soon because people like that are hard to find, and they are worth keeping. Thanks for all your help Tyler :)
Great cars on lot caught our eye driving by in neighborhood. Stopped by to look a few times, with friendly staff in a no pressure environment. Went back to purchase when ready. Fast, simple transaction. Best car buying experience as to date. Staff honors military buyers with discount and helpful tips. Highly recommend!
They sold me a lemon. Ive had the car for 10 months and driven 5000 miles. I ve already had to replace the alternator, fuel pump, coolant hoses and a tire (which was sold to me with a plug in it). This is on top of them replacing the timing belt a two weeks after I bought it. Would look elsewhere in the future.
My mother and I came here a few days ago and Tyler was our salesman. Great young man. Knew his stuff about each vehicle we were looking at, well mannered, funny, and a great listener. Tyler not once tried to pressure us into buying a car, but did give us options and reasonings why we should of got the car he chose for us rather than the one we originally came for. I am very satisfied with my moms purchase and she is as well.
I want to thank the Budget team for helping me getting the vehicle that I was praying for. Thank you so much Mr. Perkins and Mr. Chance for working with me in all ways possible in purchasing my automobile. These individuals really take their jobs serious and are very good at it. I would recommend your next vehicle purchase to come from Budget Car Sales in Prattville. Thank you so much!!
Just would like to say that shopping for a car at budget was a great decision for me and my wife. The staff was great and Mr Antwoine Perkins was our sales rep and he was fantastic from the first phone call to last signing of the papers. We got a great deal on a 2017 Toyota Camry under 50,000 miles and couldnt be more satisfied. Thanks again
Budget Car Sales of Prattville has been great! They had the best price for a used truck that I could find. Mr. Antwoine and Mr. Jim were very helpful and professional. No pressure atmosphere and I will use them again to purchase my next vehicle.
Britt was an absolute pleasure to speak with. I told her what I was looking for and moments later she sent the information for both. So far its been a breeze...Thanks Britt
Great place to go to when looking for a new car. They have the best prices around and have super friendly salesmen. I would definitely recommend going here first when shopping for a new car 😉
Budget took great care of me. Helped me get into a truck that I’ve wanted for a while at a great price. Walter was great and I would work with him again in the future in a heartbeat!
I had an absolutely wonderful experience at Budget car sales today. Mr. Antwoine Perkins assisted me today IN THE HEAT and had a great attitude while doing it!! He answered every question I had and made the whole process super easy. So glad He could help with my first adult purchase!! Also, the whole staff was super friendly. I would give 10 stars but 5 is the highest I can go! Thank you Budget Car Sales for the great prices and services!!!
From word of mouth customer service is outstanding at the Budget in Prattville AL. The few people I have spoke with told me to ask for Brittney when I go up there because she tries her hardest to get you in the vehicle that what and at the price range you are able to afford. Personally I have only heard great things about Brittney at Budget and that’s who I’m going to see when I go to purchase my next car! See you soon Brittney 😀 and keep up the great work!!!
Mr. Jim Chance and staff were wonderful with helping me purchase my 2017 Hyundai Elantra. The entire staff were very attentive in helping me find a car that would fit my personal style and budget. Mr. Chance was very patient and reliable and made the entire process smooth as possible. I highly recommend Budget Car Sales in Prattville, Al for your next car purchase.
Austin Haney really helped us out. Go see him in Prattville for a new car!
I referred a friend who was looking for a new vehicle. Bill was very helpful and knowledgeable. He was able to get her in what she wanted and I got extra $100! It was great.Thanks for the help!
This dealership is top notch! The entire process was painless and the customer service was outstanding, by the end I truly felt like part of the family. Muhammad Norton went above and beyond to ensure I drove off in the vehicle I wanted, as well as the payment I was comfortable with. I will definitely recommend Budget Car & Truck Sales to anyone looking to purchase a vehicle!
My wife and I took her cousin out to help her find a small used SUV that would fit her needs and limited budget. Our first and only stop was Budget Auto and Truck Sales. Antoine, our salesman, and his co-workers exceeded our expectations in helping us find the right SUV for our cousin and meeting her financial limitations. I cannot thank them enough for all that they did for her. I highly recommend them and plan to go back there again.
I have been looking for a bigger SUV for some time now to accommodate my growing family. Brittany actually approached me at the ball fields and started talking about the different vehicles they had. She advised me that if I wanted something that wasn’t at the their location they had 2 other locations to look at and if I liked one they would bring it to their store in Prattville. I said Great! So I went in the next day and talked to the finance manager about my options and what was best for me. We have a plan now and a price range so I will be back there soon buying a car that I desperately need! Brittany has been professional and very helpful! She has gone out of her way to find me the perfect car for my family. I can’t wait to get everything ready and sign the papers.
This place has all of the vehicle’s well over market value and will harass you daily. They will over charge you on an approved interest rate please if you have good credit stay away from these people I’ve seen what they have done to friends that have bought there. They only care about making a large pay check not about the customer.
Gave us a great price and budget gave a lot more for my trade than other dealers in area. Very nice, gave price quickly, no pressure and easy to deal with. Sent two friends to them who bought and are happy also.
I experienced honesty and transparency.They got me in a vehicle that was nicer and better than what I had anticipated and did so within my budget.Thanks guys
Nice people, Tyler was great! Very friendly, knowledgeable, good selection and flexible. Best experience Ive had buying a car.
Dealt with John, had great experience! Very friendly, didnt pressure me at all on any vehicle. Quick and easy when it came to buying the car. All around great team at this location would recommend buying from these guys!
Very helpful staff. Good rides at good deals. My next car will definitely come from there.
I was welcomed as soon as I walked in the front door.Very Courteous family atmosphere just felt home.Please consider Budget in Prattville before any other place. You don’t get this feeling anywhere else.
Overall I would say that the buying experience was fast and friendly. I would like to say that Roderick was top notch. Friendly and very easy to work with. Great experience, I will definitely return for my next used car purchase.
The staff here are very helpful and will work with you to help you get the best deal possible. I came in not really knowing what i was looking for other than i knew i wanted a truck. As soon as we pulled up a representative came out and greeted us. When I narrowed down my choices down my representative mr. Perkins was able to let me test drive it within 15 minutes of me being there. When I decided that the frontier was the truck that i wanted we went inside and started talking business. My representative was very respectful and helped me find what would work best for me. Within ten minutes of me sitting down I met the manager. He was quick to help make the deal work for me to the best of his ability. I could not ask for a better deal or a better vehicle. I am so thankful for the staff at Budget for finding the best deal for me in such a short amount of time. I could not be happier with the nissan frontier!
My experience at Budget of Prattville was one of the greatest experiences I’ve had in a while when making a car purchase . The entire staff was very professional and helpful. I mostly definitely want to take this time to Thank Mr. Antwoine Perkins for going above and beyond for me and helping me through this process... Bryon Pulsifer says: “ The real road of compassion, that is,giving,helping,assurance and community service,is a road that can be set and declared as your life’s purpose.” So thank you for the understanding,compassion and your kind heart to understand your customers .
Antwoine Perkins and Jim were AMAZING! They were very professional, and caring and worked very diligently to make sure we got into the vehicle that we wanted! We were so thankful that God directed us to the right dealership and with awesome salesmen! :)
Jim Chance and Antwoine Perkins both took home the MVP award by staying with us at the Prattville dealer ship till almost midnight. Thanks to this awesome customer service we were able to finance a clean vehicle off the lot for a great price. Five star service for sure.
I went to budget car sales a couple weeks back and Mariah was such a great salesman! She gave me great customer service and really knew what she was talking about! She was very kind and helpful, I could tell that she cared about my experience at budget because she took the time to get to know me and my needs.
This was a pleasant experience. Byron and Jim were very helpful but not overbearing at all. It took me a couple of days to make up my mind and no pressure. I would be happy to work with Budget car and truck sales of prattville again.R. Souve
I talk to a young lady named Alexis Henry and she was wonderful! She explained every question I asked. She was a great help and very respectful
Budget was a very pleasant place to buy a car. The salesmen were very professional and very nice. I would definitely purchase another vehicle from them. Tyler was a very pleasant young man.
This customer service we received at Budget Auto Sales of Prattville was extraordinary!!!!! Not to mention the deal we got. The combination of the two made the drive from Pinson well worth it. Needless to say, I intend to make referrals. There was nothing hard about the process and it didnt take long. Id highly recommend this dealership. If you value all the aforementioned, youll leave happy and pleased. I sure did!!!!!! 😊 Thank you Mr. Jim Chance, Mr. Charles, Mr. Matt Parsley, and Mr. Walter Cliett!!!!!!
Guy 2nd desk from last was disrespectful such as listening to music while trying to work with us, kept trying to talk to him and he wouldnt sometimes hear us because of the ear phones he has in. Mumbling rap songs inappropriately saying words in the songs. Dancing around and its obvious that others around get tired of it. Other than that I did see a vehicle that I like and might come back to look at but when I do I want a different sales guy/women.
Great experience with Budget Staff everyone was friendly and knowledgeable of all the vehicles I inquired about during my visit. The finance manager made sure the deal made sense for me! I recommend them to everyone!!
I had the best experience buying my new truck. Everyone went over and above to help me. The salesman was very nice, knowledgeable about the vehicles and made me feel relaxed about choising the whichel I wanted. I cant say enough great things about his service. Everyone I met here was helpful and friendly. I have told all my friends and family were I bought my truck and I will continue to give you all my business in the future. Thank you very much for everything.
Very friendly atmosphere. Staff was very helpful & attentive. Moriah did an amazing job with helping me find what I needed & was awesome explaining my options to me. I will definitely spread the word!
I love my new vehicle! An absolutely wonderful experience in car shopping and purchasing my vehicle, the employees were courtesous, honest, and never pressured us to buy a vehicle. I highly recommend this place if youre looking to buy a vehicle.
Great experience! Knowledgeable sales. Debbie up front is very polite & helpful !
We have bad credit however we don’t get highway robbed when vehicle searching. We tried to get a car from the Prattville location & they seemed willing to work with us. Found a car & started paperwork. About half way through I told my husband to ask the interest rate on the loan..... wait for it.... 21%😳😳I said get our 2,000.00 down payment & let’s get the hell out of here! 21% I’ve never heard of such!!! 😳
Antwoine and his colleagues were awesome! They stayed well past their closing time to help our family find a vehicle. We drove one away that night😊
Worked with Antwoine Perkins and Jim Chance.Easy to work with.USAA True Car Dealer!No tricks, no gimmicks, no pressure. Just straight talk.Yes, I would recommend them.
Great experience, staff was very helpful and willing to work with us. Antwoine was great and helped us despite us making them stay late
Went there this past Saturday to look at a trk. They list it as clean no accidents, but the car fax shows 2. They knew we were coming so you would think that they could at least do there homework on the vehicle. Pictures on their website showed light grey cloth seat but had dark grey leather seats . Manager on site came out and would not even look at the car fax report when we tried to show her. Just said they were stuck on their price of 11,9k. Would recommend taking your business elsewhere
A huge thanks to everyone at Budget in making our buying experience very good. They were fair to us on our trade and made sure we were well cared for and understood all the details of the deal. A thanks to Mo who was gracious to us in working the deal, to Mariah who made sure we were well cared for and satisfied with the car and Clai who did our paperwork with professionalism. Also a shout out to Walter at the Columbus, Ga. lot. He made sure the car got from there to Prattville so we did not have to drive to Columbus. Great job all the way around!
Cannot look at inventory on their website without entering contact info. This is bs. Will never consider buying from them.
Antwoine, Matt, and Jim helped us find a vehicle even with no credit!! I highly recommend. Theyre amazing at making customers happy!
The people there are easy to work with and they even stayed open late just so they could make sure I got the truck I wanted I will be going back in the future.
Wonderful service! Down to earth people! I enjoyed doing business with Jim and Antwoine!
Tyler Englin has done a great job, he has provided good service for me and my family and he knows what he’s doing when it comes to vehicles. He has great knowledge and has been very professional and easy to deal with.
Looked all over the southeast for a Ford F-250 Crew Cab and got the best deal in Prattville at Budget, thanks Charles and Craig, I’m working a deal with them now for my motherThanks
Jim and Billl were very helpful no pressure to buy anything they let me decide and i liked that alot, if your in the market for a another vehicle i highly recommend Budget Car and truck sales. I love my SUV i bought !!!! Tell them i sent you and ask for Bill Reynard.
Spoke with Alexis very courteous, nice, and she was great at looking up the cars I asked for. She didnt try to get me to sell half my soul for a vehicle. They didnt mind me coming by to look and sit in vehicles to see if i was intrested. They also have a great selection of cars.
Mr.Perkins and Mr.Jim gave us a great deal on a 2015 honda civic and we love it would give a 10 star review yall should go down to budget and see them!!!
Terrible experience. They refused to even tell me a price on any of the vehicles until they ran a credit check and when I mentioned wanting to take a look at a few more places just to make for sure before I make a decision, the car sales lady and manager both came at me making me feel real uncomfortable and told me that theres no need to go anywhere and they would give me the best deal. When i said id probably come back i was told yeah right. No one ever usually comes back i got outta there as fast as i could. Went to Pigg Enterprises and got an amazing deal and the best customer service there is.
Amber is amazing! She knew exactly what I wanted! I have never had someone show such exemplary customer service as she did!
I recently purchased a vehicle from Jim Chance and I can not say enough about these people I dont have the best credit and they were able to get me a low down payment and EXACTLY what I wanted . Again thank Charles for helping me I am for ever grateful.
Mariah is the best. She helped me so much and was so resourceful. Defiantly will continue to bring my business here.
Super nice employees, Not pushy, answered all out questions and worked hard to get us the best deal on financing a car.
I bought a car from budget auto in prattville al they have been very helpful to finding me and my wife a car I was very pleased with the service I received. Thank you Antwoine Perkins. Yall go see this guy!!!
I received top notch service, very professional. I would definitely recommend Budget car sales to anybody. Thanks Muhammed Norton!
Go see Jim Chance today and youll be riding away in the best vehicle for you and your Budget!!! Friendly, fast and worry free!!!
Wonderful salesman. Antione showed me a great car and they made the numbers work.
Talk to miss Lee and she was very helpful and nice the best customer service I had
Great Service. Antwoine & Jim were great salesmen! Would recommend them to anyone!
Greatest experience ever...coming from Mobile to Prattville to purchase a vehicle was very easy.
I have got two cars from them so far! If you ever need great car stop by and see hunter & Jennifer!
Helped us out with a Honda Van. Gave us very fair deal on our trade in. Byron and Charles were super helpful. Thanks!
Excellent Customer Service And Great Down Payments. Make Sure You Go See Antwoine Perkins For To Get You A Car.
The experience at budget was pleasant and the customer service there is great. Budget has new building and a friendly atmosphere.
Best car buying experience I have ever had.
Was treated with respect. I would recommend this lot to everyoneThank you
Lovely service, great workers, very nice and welcoming. Would definitely recommend buying from Budget Car Sales to my friends and family.
Would love to have 2 keys, have never bought a vehicle and gotten only one key.
Great customer service. Amber Foye was a great help.
Salesman Austin was awesome n very helpful
I recently purchased a vehicle from Budget of Prattville and was highly satisfied. Mariah Zarback made our experience so smooth and she is such a great salesperson. I would recommend anyone looking for a car to contact Budget and ask for Mariah!
Very friendly staff excellent coustomer service. Antwoine perkins and marty were very helpful !!!!!!!!!!!
Great experience, staff was very helpful and great to work with!
The salesmen are informative and helpful. The GM., Mr. Norton, went above n beyond to cater to my needs... I would recommend them to anyone.
Terrible representation of a Car Dealership!!! They ran 18 inquiries on my Credit Reports drastically affecting my credit very negatively. They have been appropriately reported. I would treat this establishment like a Leper Colony.
I loved my visit and I was greated with great costumer service. Will definitely visit again!
They dont call you back and they dont know how to work with anyone that has less than good to great credit
Love! The customer service was great! Tori was very sweet!
Great customer service, friendly staff! Would recommend to anyone :)
It was a great pleasure doing business with the Budget crew and would definitely spread the word.
Debbie was beyond helpful throughout the entire process! She is an asset to your team! Thanks again for everything!